Customer Call Center Representative
QTC Management, Inc.
**
San Antonio, TX
Posted about 22 hours ago
Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.
Leidos QTC Health Services is seeking seasoned Call Center Customer Service Reps. You will be responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff, and delivers exceptional customer service at all touch points. Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests.Primary Responsibilities:
Provide clients with the highest level of customer service by determining their specific needs, allowing for accurate and complete handling of their inquiry in alignment with outlined workflows.
Follow outlined department specific and company-wide processes and operating procedures to ensure consistent and efficient interactions compliant with HIPAA and all other applicable requirements.
Triage client inquiries to determine if routing to other operational teams or escalation to leadership is necessary to provide a timely and satisfactory resolution.
Utilize and promote various tools and resources, including electronic communication services, online portals etc. to provide efficient and client friendly interaction.
Accurately and completely document all client inquiries within the applicable case management system, in alignment with standard operating procedures.
Demonstrate strong verbal and written communication skills, adapting messaging appropriately for various audiences including customers, peers, and leadership.
Follow standardized workflows and procedures with strong comprehension skills and the ability to learn new systems, processes, and tasks quickly.
Manage multiple priorities in a fast-paced environment, ensuring timely completion of business-critical and time-sensitive tasks.
Operate effectively both independently and as part of a team, maintaining focus, accuracy, and attention to detail throughout daily responsibilities.
Utilize multiple technologies and applications simultaneously, including call center systems, scheduling platforms, and Microsoft Office tools (Outlook, Word, Excel).
Maintain high accuracy in data entry and documentation, ensuring completeness and compliance with operational standards.
Work flexible schedules as needed, including weekends and holidays, to support operational demands.
Complete any/all other duties as assigned to support business needs.
Required Qualifications:
High School diploma, or equivalent (GED)
Experience:
Level 2: 1+ years of call center/scheduling experience ($17.75- $19.30)
Level 3: 3+ years of call center/scheduling experience ($19.31- $21.34)
Ability to work various shifts and hours to cover multiple times zones (including holidays)
The ability to work as a team member as well as an individual contributor
Ability to follow standardized process workflow on a daily basis
Preferred Qualifications:
Previous healthcare call center experience preferred
Ability to interact with all levels of staff
Ability to effectively manage competing priorities in a fast-paced environment
Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software and case management software) with an ability to learn new software quickly
Excellent data entry and typing skills
Additional Information:
Training: First 3 weeks: M-F 8am–4:30pm Central Standard Time (CST)
Shift: (Note: Shift schedules may adjust based on business requirements)
Saturday - Tuesday: 7:00am - 5:30pm (CST) -- comes with an extra $2 shift differential
Wednesday - Saturday: 7:00am - 5:30pm (CST) -- comes with an extra $2 shift differential
Probationary Period: Employment as a Customer Call Center Representative will include successful completion of a 90-day probationary period during which you will be given objectives to achieve. This timeframe lets you assess your readiness for the position as well as allows Leidos QTC Health Services to determine your ability to successfully perform the job. You will be provided objectives, documentation, training and performance feedback during the 90-day probationary period as part of your assimilation to the role. After successfully completing the 90-day probationary period, you will be considered a permanent employee
About Leidos QTC Health Services
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.
Compensation and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Administrative Services
Strategic Full-Cycle Recruiter for Director
YETI Canada Limited
**
Austin, TX
Posted about 22 hours ago
Strategic Full-Cycle Recruiter for Director
A leading recruiting firm seeks a recruiter to manage full life cycle recruiting for director-level positions.
• Responsibilities:
• Sources candidates through strategic channels
• Negotiates offers with hiring managers
• Candidates are engaged effectively throughout their application process
Radiation Therapy Oncologist
Baylor Scott & White Health
**
College Station, TX
Posted about 22 hours ago
Baylor Scott & White Health is seeking a board certified or board eligible Radiation Oncologist to join an outstanding team in College Station. This is an employed position with a competitive salary, moving allowance, a comprehensive benefits package, and no state income tax.
Baylor Scott & White Medical Center – College is a five-story, 150-bed hospital located on a 98-acre campus near the intersection of Texas Highway 6 and Rock Prairie Road. Station has been recognized on U.S. News & World Report’s Best Hospitals list. This facility was designated as high-performing in the following common procedures and conditions: heart attack and pneumonia. These recognitions shine a spotlight on our unwavering commitment to quality and safety, reinforcing that even the best can get Better.
Baylor Scott & White Medical Center – College Station has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
The College Station medical center is a certified Advanced Primary Stroke Center, Primary Heart Attack Center and a Level III Trauma Center. We also have a Level III Neonatal Intensive Care Unit (NICU) designation equipped with NICVIEW™ video monitors. This facility has achieved The American Nurses Credentialing Center’s Magnet Designation.
Baylor Scott & White Clinic – College Station Rock Prairie, a four-story medical office building, is also located on the campus adjacent to the hospital.
About College Station:
Home to Texas A&M University, College Station (aka “Aggieland”) gets high marks for quality of life. A low unemployment rate, low property taxes and housing costs, safe neighborhoods, highly rated public schools, and access to quality healthcare are a few of the qualities attracting families to the area. Residents also enjoy more than 1,971 acres of public parks, a competition-level skate park, and a large outdoor amphitheater and festival site. Throw in small-town charm with easy access to the big-city attractions of Austin, Dallas, Houston and San Antonio, and it is clear why College Station is one of the most livable cities in America.
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
• MD or DO
• Licensed to Practice Medicine in the State of Texas by the Texas Medical Board
• Brachytherapy experience preferred
• Employee shall be currently board certified in his or her specialty or demonstrate active pursuit of board certification as defined by the appropriate specialty board of the American Board of Medical Specialties or the Bureau of Osteopathic Specialists
Restaurant Shift Manager
Shake Shack
**
Houston, TX
Posted about 22 hours ago
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.
Job Qualifications
• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
• Weekly Pay
• Performance bonuses based on the achievement of pre-determined goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• Supplemental Life Insurance and Short-Term Disability*
• 401(k) plan with Company Match*
• Paid Time Off/ Sick Time*
• Paid Parental Leave*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities – we are growing!
• Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Shift leader, Restaurant/Food Service
Tacala - Taco Bell
**
Mexia, TX
Posted about 22 hours ago
Location: Mexia
Job Description
Hiring at up to $15 per hour for Leadership qualities!
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
You support the Restaurant Leader (RL) by running great work shifts and meeting Taco Bell standards. You take ownership to solve problems and become part of the solution. You seek help as needed and are willing to help and guide others. Ensure team members complete tasks as assigned and serve safe, quality food with a “Here to Serve” attitude. You help create an environment that Team Members want to work and our customers to visit.
Key Behaviors
• Solving customer complaints and winning them over again
• Providing positive, constructive feedback to team members
• Being open, honest and transparent with the Restaurant Leadership Team
• Following safety & security, cash management, inventory, and labor policies and procedures
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
#J-18808-Ljbffr
Team Leader & Coach - Drive Service Excellence
Tacala - Taco Bell
**
Uvalde, TX
Posted about 22 hours ago
A Taco Bell franchisee in Uvalde, Texas, is seeking a dedicated team leader to inspire and engage both customers and team members. This role involves training and coaching staff, while ensuring a high-quality service experience. Candidates should be motivated and ready to create a restaurant environment they can be proud of. Join an energetic team that emphasizes serving others with passion and care.
Competitive hours and potential for growth in a fast-paced environment are available.
#J-18808-Ljbffr
Shift Leader Team Coach
Tacala - Taco Bell
**
Mexia, TX
Posted about 22 hours ago
Position: Shift Leader - Up to $15/hr & Team Coach
Location: Mexia
A fast-food franchise in Mexia, Texas, is seeking individuals with strong leadership qualities to support the Restaurant Leader. You'll engage with customers, resolve complaints, and ensure high-quality service during shifts. The ideal candidate will take ownership of their roles and help create a positive working environment for team members. Flexibility in hours is expected, and the position offers up to $15 per hour.
Join a team that values service and quality!
#J-18808-Ljbffr
Manager - Restaurant
Love's Travel Stops & Country Stores
**
Quanah, TX
Posted about 22 hours ago
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares
Welcome to Love’s!
Restaurant Managers play a key role in ensuring the smooth and efficient operation of our restaurant and fresh kitchen. You will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.
Job Functions:
• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
• Addressing customer feedback and working to improve the overall dining experience
Experience:
• 1+ years restaurant management experience
• 1+ years managing operations with an annual sales volume of $500k+
• 1+ years affecting and deciphering budgets and P&L statements
Skills and Demands:
• Excellent communication and interpersonal skills with a customer satisfaction focus
• Strong organizational and multitasking abilities with attention to detail
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
• Frequent lifting/moving of items over 50 pounds or more
• Ability to successfully complete a pre-employment background check and drug screening
Our Culture:
Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes:
• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Guest Services
MOOYAH Burgers, Fries & Shakes
**
College Station, TX
Posted about 22 hours ago
In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety of ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.
Responsibilities:
- Greet all guests with a welcoming demeanor
- Provide information and assistance
- Creatively solve problems as they arise
- Diffuse issues as necessary
- Communicate requests, issues and messages with efficiency and professionalism
- Provide general support to the establishment
Make Ready
The Morgan Group
**
Spring, TX
Posted about 22 hours ago
Morgan Group Benefits
We attract and retain top talent by offering a comprehensive range of benefits designed to support their well-being and success:
• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
Boutique Administrator-Austin
Van Cleef & Arpels
**
Austin, TX
Posted about 22 hours ago
Are you a good match?
Ideal candidate for this role will possess a strong ability to work under pressure, multitask and has excellent communication and organizational skills. Excellent Microsoft office skill and SAP knowledge is preferred. A bachelor’s degree with 4 years of related experience in administration, operations, or customer service is required. The ability to work evenings and weekends, as well as flexibility to travel up to 10% of the time is required.
What are we expecting from you?
Reporting to the Operations Manager, you will be responsible for executing administrative and logistic tasks, ensuring compliance with brand security and operational procedures. You will be handling shipping, receiving, managing transfers all outgoing and incoming repairs and require 100% tagging accuracy. You will also support all aspects of operations including boutique maintenance, supply ordering and any needs to facilitate the sales process.
In This Role, You Will
Coordinate the annual inventory, daily reconciliation, cycle counts and safe organization to ensure a fluid sales process and a seamless client experience
Prepare paperwork for accounting in a timely manner
Organize and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams
Ensure all paperwork is in line with Richemont North America policies, as well as those of Van Cleef & Arpels and ensure accurate audit scores for the boutique
Use clear and concise communication to support Boutique Management and business relationships with vendors
More than a role…we recruit for a career
By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.
The Recruitment Process
Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.
Richemont offers a generous compensation and benefits package for eligible employees.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
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