Sales & Marketing Jobs

company AI is reshaping every industry on earth, and right now, almost no one has figured out how to govern it at scale. This is the defining challenge of the new technology era we just entered. Trustible exists to meet that challenge. We're building the platform that lets the world's most innovative and complex organizations move fast with AI and prove they're doing it responsibly. The window to get this right is narrow, the stakes are enormous, and we're hiring the people who want to be at the center of it. We're an AI-native Public Benefit Corporation headquartered in Arlington, Virginia, backed by over $6M in venture funding from investors betting on trustworthy AI as one of the defining infrastructure categories of the decade. We've grown fast, we're winning enterprise customers in some of the most impactful industries in the world, and we're still small enough that a Customer Success Manager here shapes how the entire customer journey works, not one piece of a process someone else designed. If you want to work on a genuinely hard, genuinely new problem at a startup with real traction in the DC area, this is that role. role The Role Trustible sells to CAIOs, CIOs, GCs, and compliance officers, most often inside of regulated enterprises in financial services, healthcare, insurance, defense, and manufacturing. These customers are governing high-stakes AI programs, often across multiple stakeholder groups, and they need a CSM who can operate credibly in that environment from day one. We're hiring an Enterprise CSM to own the full post-sale customer journey for their customer base: onboarding, implementation, adoption, and renewal. You'll be the primary relationship owner for a portfolio of our largest and most complex accounts – and some small ones too! You'll need to be comfortable running a multi-stakeholder enterprise implementation, technical enough to know when a request needs engineering, and interested enough in AI governance and regulation to be a genuine thought partner to your customers, not just a project manager keeping tasks on track. This role also reaches beyond traditional CS. You'll help build out our AI Governance Enablement solutions offering, working alongside our founders, policy, and solutions engineering team members to figure out where services and structured solutions can accelerate customer outcomes. You'll run pilots and trials, feed customer signal directly into product roadmap conversations, support product launches with customer-facing enablement, and use AI tools to automate parts of the CSM workflow so the team scales without the experience degrading. Who You'll Work With You'll report directly to the CEO , with regular visibility into company strategy, board reporting, and GTM decisions CTO/Co-Founder and engineering, on integrations, configurations, and technical escalations CSM , serving other Trustible customers and setting the foundation for the customer journey Sales and BD , on renewals, expansion, and pilot-to-contract conversion What You'll Do Own onboarding and implementation for enterprise accounts, managing multi-stakeholder rollouts across AI, legal, IT, and business teams Serve as the primary point of contact for a portfolio of enterprise customers post-sale, driving adoption, retention, and expansion Translate customer needs into configuration and workflow decisions inside the platform, and know precisely when a request needs to be escalated to engineering versus solved within CS Advise customers on how to structure their AI governance programs using Trustible, drawing on real fluency in AI risk, regulatory frameworks (EU AI Act, NIST AI RMF, ISO 42001), and cybersecurity/compliance fundamentals Manage and support pilots and trials, structuring them around clear activity commitments and conversion criteria Feed structured product feedback and customer signal into roadmap discussions, working directly with product and engineering Support product launches with customer-facing enablement materials, training, and rollout communication Help build and refine Trustible's AI Governance Enablement solutions offering: identifying where packaged services, playbooks, or structured engagements should supplement the core platform Identify and use AI tools to automate repetitive parts of the CSM motion (intake synthesis, health scoring, renewal prep, documentation) to improve consistency and free up time for high-value customer work Play a primary role in supporting business development on renewal and expansion conversations for your accounts in partnership with sales What You Bring 5+ years of Customer Success experience, with a track record implementing AI or enterprise software solutions inside large, complex organizations Prior experience at a governance, risk, or cybersecurity software companies Comfort operating in a small, fast-moving team where the CS function is still being built, not inherited Demonstrated ability to manage multiple stakeholders within a single enterprise account, including technical, compliance, and executive audiences Technical proficiency sufficient to scope integration and configuration needs, and sound judgment about when to bring in engineering Working knowledge of AI risk, cybersecurity, or regulatory compliance (EU AI Act, NIST AI RMF, ISO 42001, SOC 2, or similar), or the ability to get fluent fast Experience running structured pilots or trials that convert to long-term contracts Strong written and verbal communication, comfortable presenting to senior stakeholders including CISOs, General Counsel, and Chief AI Officers Nice to Haves Experience working directly with regulated industries (financial services, healthcare, insurance, defense/government) Familiarity with tools like HubSpot, Notion, or similar CS/GTM stacks Experience building or contributing to a services or solutions offering alongside a core software product Hands-on experience using AI tools to build workflow automation or internal tooling Compensation & Benefits Base salary: $120,000-$140,000, commensurate with experience Meaningful equity in an early-stage, venture-backed company Health, dental, and vision coverage Unlimited PTO 401(k)

company About Anthony & Sylvan Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com. About the Role As a Design Consultant, you’ll lead customer appointments from start to finish—meeting with prospective clients, understanding their needs, and guiding them through the sales process with confidence and professionalism. Your goal will be to build strong relationships, deliver an exceptional customer experience, and turn opportunities into successful sales that drive both customer satisfaction and business success. role General Summary of Position Responsible for leading assigned appointments and meeting with potential customers to accomplish the ultimate objective of successfully closing a sale; generating positive profitability and exceeding customer expectations. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Conduct in-home and virtual sales consultations by meeting with customers to assess needs, explain the features and benefits of A&S pool ownership, create custom pool designs using Pool Studio software, and present solutions using professional, persuasive, and company-approved sales techniques. Develop accurate pricing and proposals using the Retail Cost Breakdown (RCB) methodology and price book standards, consulting with the Regional Sales Manager when pricing falls outside established company guidelines. Manage the full sales cycle and appointment workflow, including running appointments assigned by the Lead Manager, coordinating availability and scheduling issues, conducting immediate and ongoing follow-up with prospects, and scheduling follow-up appointments until the sale is closed or the prospect is no longer active. Maintain accurate CRM data and reporting, updating customer information daily, tracking appointment and sales status, managing follow-up timelines and sale-to-dig projections, and preparing activity logs, sales disposition reports, and goal-tracking reports as required. Build and expand a local referral network by actively pursuing club memberships, developing relationships with landscapers, builders, and related businesses, and identifying new sales prospects to grow referral-based opportunities. Support marketing and sales initiatives, contributing local market insights to marketing strategy, assisting with the development of sales presentations and collateral materials, and participating in seminars, trade shows, telemarketing, and other promotional events. Engage in ongoing performance management and development, including monthly meetings with the Regional Sales Manager to review progress against individual sales plans, evaluate results, and implement corrective actions as needed. Other duties as assigned . QUALIFICATIONS – Knowledge, Skills & Abilities Education Bachelor’s degree preferred Licenses/Certifications Some states require salesperson license/registration Years of Experience Three plus years successful B to C sales experience required Required Skills & Abilities Microsoft Office proficiency Working knowledge of CRM software Excellent interpersonal and communication skills - both written and spoken Customer service oriented with positive and outgoing personality Strong negotiating skills Ability to develop and deliver presentations Excellent organization and follow-up skills Works well under pressure to meet deadlines Travel Requirements 90-100% within territory Other Requirements After year one, must feel comfortable being compensated under a 100% commission pay structure PHYSICAL REQUIREMENTS Ability to work in outdoor environments under varying weather conditions Ability to communicate promptly and clearly via phone and computer Ability to drive or travel between job sites as needed ACKNOWLEDGEMENT Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing. #IND123

The Regional Sales Manager is responsible for driving profitable growth within their assigned territory through distributor development, new business acquisition, end-user prospecting, and market expansion. This field-based role serves as the primary representative of NPX ONE within the territory and is responsible for identifying and developing new distribution opportunities, creating pull-through demand with end users, supporting distributor partners, and executing competitive conversion strategies. The successful candidates will spend the majority of their time in the field building relationships, generating new opportunities, and expanding NPX ONE's market presence while delivering profitable growth against territory objectives.