Printeez: Bilingual Customer Service & Tech Support Agent
Company Name
Headquarters: Quebec, Canada
URL: http://printeez.com
What you'll do every day :
- Handle inbound tickets, live chat, and phone calls in both English and French. You switch languages as naturally as you breathe
- Help customers with order status, production timelines, reprints, refunds, artwork issues, and account questions.
- Become a Printeez platform expert, you'll be the person customers trust to know the system inside-out.
- Onboard new customers via video call and guide them through the platform for the first time.
What you need :
- Fully bilingual : English AND French, written and spoken, professional level in both. This is non-negotiable.
- 1–2+ years in customer service : you know what a good CS interaction looks like because you've been doing this.
- Tech-savvy : you pick up new software fast and aren't intimidated by new tools
- Remote-work ready : you've worked remotely before and know how to stay disciplined, accountable, and communicative without anyone watching over your shoulder.
- Reliable internet + professional, quiet remote workspace
- Available Monday–Friday, Full-time (possibility of overtime during black friday season)
Bonus points if you have: experience in e-commerce or print-on-demand, familiarity with Zendesk or RingCentral, or a track record of handling high ticket volumes with consistently high quality.
We sincerely thank every candidate who takes the time to apply. Due to the high volume of applications we receive, only candidates selected for an interview will be contacted. If you do not hear from us within 3 weeks of submitting your application, please consider that your application was not retained at this time. We encourage you to apply again for future opportunities. We keep all CVs on file for 6 months.
To apply: https://weworkremotely.com/remote-jobs/printeez-bilingual-customer-service-tech-support-agent
Onepilot: Customer service representative (US based)
Company Name
Headquarters: Paris
URL: https://onepilot.co/agents/customer-care-agents
As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.
After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.
You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between $1 and $2. On average our agents earn $15 an hour.
What you will do:
Support customers via email, chat or phone
Use tools and resources to deliver quick and accurate support
Ensure satisfied customers with clear and friendly communication
✅ What we are looking for:
Fluency with digital tools and platforms
Strong problem-solving skills and excellent written and verbal communication
Available at least 20 hours a week
Based within the US
What we offer:
Payment per ticket solved (performance-based)
Flexible home working - you set your own schedule
On average, you will earn $15 per hour
Training and ongoing support to help you succeed
Ready to get started?
Our quick application takes just 15 minutes.
To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based-1
The Hello Team: Bilingual Customer Service Agent (Cantonese/English) also Korean
Company Name
Headquarters: New Jersey
URL: https://www.thehelloteam.com/careers
We are seeking a Healthcare Customer Relations Specialist to join our remote team. In this role, you will provide compassionate, high-quality support to patients and health plan members across a variety of channels. Working from the comfort of your home, you will assist with appointment scheduling, plan enrollment, and general inquiries, ensuring each interaction reflects empathy, accuracy, and professionalism. If you thrive in a customer-focused environment and are passionate about improving the healthcare experience, we'd love to hear from you.
Key Responsibilities
Handle customer inquiries and provide accurate information via phone calls (inbound, outbound) and email
Make outbound calls to schedule appointments and follow up with patients
Enroll members in health plans and assist with plan details
Perform administrative tasks related to customer service
Maintain accurate and detailed records of customer interactions
Provide exceptional service to ensure customer satisfaction
Qualifications & Requirements
Fluency in English and Cantonese or Korean/English (verbal and written) required
Availability to work 9:00 AM to 5:00 PM EST (United States)
Excellent communication and interpersonal skills
Previous experience in the Healthcare sector is a plus (but not required)
Previous experience in customer service is a plus
Must be organized and have the ability to multitask in a fast-paced environment with attention to detail
Ability to work independently and meet deadlines with minimal supervision
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet required
Compensation & Benefits
100% remote work
Compensation in USD
Full-time position with 40 hours per week
Opportunity to help elderly individuals and contribute to their well-being
Great work environment with potential for growth
Up to $800K in hiring bonus after 6 months (restrictions apply)
This position is ideal for bilingual professionals who can effectively communicate with both English and Cantonese-speaking patients, ensuring culturally sensitive and linguistically appropriate healthcare support.
Paired: CRM & Ecommerce Designer (Braze + Shopify) - Contractor
Company Name
Headquarters: London, England, United Kingdom
URL: http://paired.com
About Paired
At Paired, we’re on a mission to help couples stay in love. So we created a fun, safe space for couples to explore their relationship and grow together. Backed by expert advice and cutting-edge research, our app delivers engaging questions, games, and quizzes that improve key relationship skills in just minutes each day.
And it works. Our app is the #1 couples app globally with +12M downloads, +250,000 daily active users, and more than £5M of fundraising to date. We’ve won multiple awards from Apple and Google, recognising us for our innovative approach to romantic relationship health.
We’re growing Paired beyond the app, including a new ecommerce store with high-quality, therapist-backed physical products and CRM will be key to introducing users to our full range of offerings.
About the role
As a CRM & Ecommerce Designer, you’ll join Paired on a part-time contract basis (2-3 days/week), partnering closely with our CRM and Ecommerce teams to deliver high-impact creative and on-site experiences while we scale the team.
You’ll be responsible for concepting and producing campaign-ready visual assets (e.g., Black Friday, Valentine’s Day, new product launches) and bringing them to life in-channel - building and optimising custom HTML Braze email and in-app message layouts as well as Shopify landing pages. You’ll collaborate with CRM, Ecommerce and Design teams to launch new campaigns and experiments, and ensure everything is on-brand, performant, and shipped to a high standard.
What the role encompasses
- Own CRM creative end-to-end (Braze): design and build high-performing email, in-app message (IAM), push notifications visuals and layouts in Braze, from concept through to final QA and send readiness, in close collaboration with the CRM Manager.
- Campaign visual design: create polished, campaign-ready visual assets for key moments (e.g. Black Friday, Valentine’s Day, new product launches), adapting concepts across CRM and onsite placements. Translate our voice and relationship-focused brand into engaging, thoughtful creative that feels personal -not salesy.
- Ecommerce landing pages (Shopify): design and build new landing pages and page sections, and optimise existing pages to improve clarity, conversion, and overall experience - working closely with the Head of Ecommerce.
- UX-aware page building: apply user experience best practice when creating new store pages (e.g. clear hierarchy, scannability, accessibility basics, mobile-first layouts, and intuitive navigation) to ensure pages are both delightful and easy to use.
- Design that ships: translate designs into production-ready layouts (email + web) with strong attention to responsiveness and cross-device/cross-client compatibility.
- Optimisation mindset: continuously improve templates, modules, and page components—using performance insights and stakeholder feedback to iterate and refine over time.
- Creative systems & templates: contribute to a reusable library of CRM modules and Shopify page blocks, ensuring consistency with our current design system and ways of working, in collaboration with the Head of Design.
- Quality & brand stewardship: ensure every deliverable is on-brand, high quality, and consistent with Paired’s existing design language - working with the Head of Design to maintain coherence across channels and touchpoints.
- Bring fresh ideas, best practices, and a POV: we don’t just want a doer, we want a thought partner.
Requirements
- Previous experience designing and producing emails for B2C and/or ecommerce brands.
- Braze proficiency (or strong hands-on experience with a similar CRM tool such as Klaviyo or Iterable, with a willingness to fully commit to Braze).
- Strong visual design craft with proficiency in Figma and/or Adobe Creative Suite, producing compelling, on-brand visuals and layouts.
- Hands-on build skills: extensive working knowledge of HTML, CSS, JavaScript, and Liquid, with the ability to translate designs into production-ready assets.
- Shopify experience: previous experience working with Shopify themes, including designing and building new pages/sections and optimising existing ones.
- Portfolio: demonstrates clean, eye-catching and conversion-driven work across CRM and/or ecommerce, showing strong hierarchy, clarity, and attention to detail.
- Data-aware lifecycle mindset: comfortable working with segmentation, triggers, and experimentation to improve performance over time.
- Marketing delivery best practice: understanding of deliverability basics (reducing spam/bounce risk), compliance considerations, and email accessibility standards.
- Excellent organisation: able to juggle multiple campaigns, requests, and channels with strong prioritisation and reliable follow-through.
- Bonus: experience with Lottie and/or CSS/JavaScript animation for lightweight, high-quality motion in CRM and web experiences.
Benefits
- Location: Fully remote, reporting to our Head of Design, Riccardo
- Schedule: 2-3 days per week (based on workload)
- Rate: £300 - £400 per day, depending on experience
Hiring process
- Application Review: We’ll assess your qualifications, experience, and motivation.
- Initial Call: A short discussion about your background and the role.
- Design Task: Complete a task at home to showcase your execution skills.
- Team Interviews: Interviews with members of our Design, CRM and Ecommerce teams.
- Offer: Finalise the details and get started.
Diversity & Inclusion at Paired
- Our core value is championing relationships. Our app was built to serve all couples regardless of culture, gender, sexual orientation, and ethnicity
- We strive to create an inclusive environment where unique perspectives are encouraged, as we firmly believe that diversity enhances our company, culture and product
- We regularly review our hiring processes, materials and pipeline to ensure they are accessible and free of bias, offering equal opportunity to underrepresented groups. We are also always learning. We maintain open minds and welcome feedback on how we can improve, no matter where it comes from
To apply: https://weworkremotely.com/remote-jobs/paired-crm-ecommerce-designer-braze-shopify-contractor
HubSpot: Senior Director, Talent Acquisition Operations & Programs
Company Name
Headquarters: Remote - Ireland
URL: http://hubspot.com
Role Summary
Our mission at HubSpot is to help millions of organizations grow better. When it comes to growing our organization, we believe the future of hiring is Human-Led and AI-Accelerated — using automation, intelligence, and data to eliminate low-value work, surface better insights, and enable recruiters to focus on what humans do best: judgment, connection, and decision-making.
As Senior Director of Talent Acquisition Operations & Programs, you will be central to bringing that vision to life by embedding AI and automation into how Talent Acquisition operates at scale. This is a highly strategic role with enterprise-level accountability responsible for transforming Talent Acquisition Operations from a reactive support function into a product-driven platform that delivers predictable, scalable outcomes across hiring, mobility, and early talent.
Reporting to the VP of Talent Acquisition & Mobility and leading a global team, you’ll partner closely with senior stakeholders across People, Finance, Legal, and Technology to ensure our hiring, mobility, and early-career strategy is built to last—and built to scale. This role is ideal for a leader who wants to shape the future of Talent Acquisition — combining human judgment with AI and automation to build systems that scale with integrity, speed, and impact.
What You’ll Do
- Champion a Human-Led, AI-Accelerated approach to Talent Acquisition by identifying, piloting, and scaling automation and AI capabilities that increase recruiter productivity, strengthen interviewer effectiveness, improve decision quality, and reduce manual, reactive work.
- Design systems and principles that reduce escalation, increase autonomy, and allow Talent Acquisition to scale without relying on heroics or brute force.
- Lead a multi-pillar organization spanning Core TA Operations, TA Coordination, Talent Mobility & Immigration Programs, and Emerging Talent Programs.
- Manage and develop experienced senior leaders, creating clarity, accountability, and durable structures across complex, highly visible domains.
- Build operating models and leadership structures that intentionally separate strategy and system design from day-to-day execution, ensuring decisions are made at the right level across the organization.
- Establish Talent Acquisition Operations as a product-minded center of excellence, with clear ownership, roadmaps, and ROI discipline across tools, processes, and programs.
- Partner with People Analytics to define performance drivers, operational levers, and leading indicators across hiring, mobility, and early talent.
- Oversee the TA technology ecosystem with strong governance, ensuring every tool has a clear owner, roadmap, and value review cadence.
- Exercise sound judgment in regulated and high-risk domains, balancing speed, experience, quality, and compliance at enterprise scale.
What You’ll Bring
Required Qualifications
- 10+ years of experience in Talent Acquisition Operations, Recruiting Operations, or Workforce Operations, with global, enterprise-level leadership scope.
- Demonstrated ability to lead AI and automation adoption in Talent Acquisition or adjacent domains, using technology to eliminate low-value work and materially improve productivity and outcomes.
- Proven experience leading leaders across operations, programs, and regulated domains in a global environment.
- Demonstrated success designing or re-architecting TA operating models—not just running existing systems.
- Deep expertise in designing and governing TA technology ecosystems, optimizing end-to-end workflows, and partnering with Workforce Planning to enable long-term hiring strategy.
- Ability to operate effectively through ambiguity, change, and growth while maintaining strategic clarity and prioritization.
- Experience building durable operating systems that continue to deliver outcomes beyond the tenure of the leader who designed them.
- Strong cross-functional influence skills, with experience partnering closely with Finance, Legal, People Operations, Analytics, and HR Technology teams.
- Data-driven approach to decision-making, with experience translating insights into durable operating principles and outcomes.
Nice-to-Have Qualifications
- Background supporting hiring operations and strategy on a global scale, including expanding into new countries and markets.
- Experience evolving immigration, mobility, or early-career programs from transactional execution to strategic advisory models.
- Prior experience in high-growth or scaled technology organizations with complex hiring needs.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Nação Digital: Estagiário em CRM Marketing
Company Name
Headquarters: Maringá, Puerto Rico, Brazil
URL: http://nacao.digital
TRANSFORMAR NEGÓCIOS EM REALIZAÇÕES PESSOAIS 💜🚀
Somos uma Nação de Patriots, baseados em vários sonhos e um ideal, SER OS MELHORES, lutamos pela transformação que queremos no mundo e aqui cada um de nós é único e sem isso a Nação não existe. 🌎
Estamos há 11 anos no mercado gerando valor para os nossos clientes e impulsionando a mudança através das ferramentas digitais, atingindo resultados incríveis para empresas B2B e E-commerces.. Já conquistamos dezenas de prêmios no mercado que nos posicionam como os melhores do Brasil.
Aqui na Nação Digital acreditamos que transformar negócios é mais do que apenas trabalho, é uma jornada em direção às realizações pessoais.
Nossa Cultura:
🏳🌈 Respeitamos e celebramos a singularidade de cada indivíduo, as diferentes experiências e perspectivas enriquecem nossa equipe e impulsionam a inovação, por isso criamos um ambiente em que cada Patriot se sinta acolhido e valorizado.
🤝 Procuramos constantemente maneiras de fazer a diferença, apoiando causas sociais e realizando ações que beneficiem a comunidade, transformando não só negócios, como também a nossa sociedade.
😁 Acreditamos que a felicidade é fruto da evolução constante e auto-desenvolvimento é uma premissa indispensável em todos os Patriots.
😍 Buscamos maneiras de encantar nossos clientes, nossa equipe e nossa comunidade em todas as oportunidades que temos. Os resultados excelentes são consequência das nossas ações, todos os dias.
Aqui as vitórias não são colecionáveis, são compartilhadas! Vem ser um Patriot.
Estamos em busca de um Estagiário de CRM Marketing
Estamos em busca de um(a) estagiário(a) para integrar o time de Marketing e auxiliar nas operações de CRM. A pessoa será responsável por apoiar na execução de campanhas, organização de bases, disparos de e-mail marketing, configurações dentro da plataforma e suporte nas estratégias de relacionamento com clientes.
São atividades desta função:
Dar assistência na manutenção de jornadas de relacionamento
Ajudar na configuração técnica de ferramentas em parceria com o time Tech da Nação
Auxiliar na criação de relatórios e dashboards para gestão de indicadores e resultados da área de CRM
Auxiliar no desenvolvimento de peças de e-mail marketing em HTML
Auxiliar no cruzamento de dados e nas segmentações de público
Dar assistência no acompanhamento quinzenal para desenvolvimento de sprints de trabalho em modelo ágil com os clientes
Auxiliar no monitoramento de indicadores de CRM para avaliar o desempenho das estratégias
Acompanhar a produção do time de redação e design para cumprimentos dos prazos
Auxiliar na rotina operacional e estratégica da área
DIFERENCIAL
Conhecimento ou certificação em alguma plataforma de CRM
Requirements
Cursando Marketing, Ciência da Computação, Engenharia, Economia, Matemática, Estatística, Ciência de Dados ou áreas relacionadas
Facilidade com indicadores
Comunicação objetiva
Capacidade analítica
Ótimo relacionamento entre equipes
Conhecimento ou vontade de aprendizado em HTML, SQL e Ampscript
Interesse em aprender sobre ferramentas de CRM e e-mail marketing (RD Station, Salesforce Marketing Cloud, AllIn, Hupspot, Adobe Marketo, entre outras)
Benefits
🦩 Alimentação/Refeição flexíveis no Cartão Ifood
🚌 ValeTransporte
📈 Plano de Carreira;
🏋️♀️ Convênio com o Gympass (Novo Wellhub) e Total Pass;
🧘♂️ Parceria com a Keiken (plataforma de bem-estar);
🔤 Parceria para descontos com escolas de línguas;
🍻 Happy Hour;
🏆 Prêmios & Bônus.
To apply: https://weworkremotely.com/remote-jobs/nacao-digital-estagiario-em-crm-marketing
hey contact heroes GmbH: EU-Freelancer Kundenberater/in (m/w/d) - Inbound Mobilfunk/Prepaid - 100% Remote
Company Name
Headquarters: Germany Hamburg
100% Remote innerhalb der EU (außer Deutschland)
Projektstart: Februar – wir suchen 150 neue Partner!
Die hey contact heroes starten ein neues, großes Mobilfunk-Projekt im Bereich Prepaid Kundenservice – und dafür suchen wir zuverlässige, motivierte Freelancer, die uns langfristig unterstützen.
Wenn Du innerhalb der EU (aber nicht in Deutschland) lebst und Lust hast, als professioneller Customer-Service-Partner mit uns durchzustarten, bist Du bei uns genau richtig!
Aufgaben
Was Dich erwartet:
- Freundliche und lösungsorientierte Bearbeitung von Inbound-Anrufen rund um Prepaid, Tarifthemen, SIM-Karten, Aufladungen & technische Basisfragen.
- Strukturierte Prozesse, klare Vorgaben und ein professionelles Projektumfeld.
- Flexible Arbeitszeiten im Rahmen des Projekts – ideal für Freelancer, die ihre Zeit selbst planen.
- Faire Vergütung pro Stunde oder pro Produktivminute (je nach Projektmodell).
- 100% Remote – Du arbeitest von Deinem Standort innerhalb der EU aus.
Schulungsstart im Februar oder März 2026, sichere Dir frühzeitig Deinen Platz:
Wir bieten mehrere Schulungsrunden im Februar und März 2026 an, jeweils begrenzt auf eine fixe Anzahl Teilnehmer. Achtung: Die Schulungen finden 8-10 Tage tagsüber in Vollzeit statt mit 8 Stunden.
Qualifikation
Was Du als Freelancer unbedingt mitbringen solltest:
1. Rechtliche & formale Voraussetzungen
- Gewerbeanmeldung / Selbstständigkeit in einem EU-Land (Pflicht)
- Gültige Umsatzsteuer-ID (USt-IdNr.), um ordnungsgemäße Rechnungen an uns ausstellen zu können
- Wohnsitz in einem EU-Mitgliedsstaat (außer Deutschland)
- Fähigkeit zur Ausstellung von monatlichen Rechnungen
- Einhaltung von Datenschutz, Vertraulichkeit und NDA-Anforderungen
- Eigenständige Organisation Deiner Arbeitszeiten und Kapazitäten
2. Fachliche & persönliche Anforderungen
- Deutschkenntnisse auf C1-Niveau oder höher
- Erste Erfahrung im telefonischen Kundenservice von Vorteil
- Professionelle Kommunikation, Zuverlässigkeit und hohe Serviceorientierung
- Selbstständige Arbeitsweise und hohe Prozessdisziplin
- Langfristige Bereitschaft zur Projektmitarbeit
3. Technische Voraussetzungen
- Leistungsstarke und stabile Internetverbindung (mind. 50 Mbit/s)
- Professionelles Headset, zwei Monitore, Webcam
- Ruhiger, ungestörter Arbeitsplatz im Home-Office
- Fähigkeit, unsere Tools & Systeme sicher zu nutzen
4. Verfügbarkeit
- Regelmäßig planbare Verfügbarkeiten und Kapazitäten
- Verlässliche Teilnahme an allen Schulungstagen
- Bereitschaft zu Schichten innerhalb der Projekt-Öffnungszeiten
Benefits
Deine Vorteile
- Langfristiges Großprojekt mit hoher Planungssicherheit
- Faire Vergütung (Stunden-/Produktivminutenmodell, je nach Projekt)
- Moderne Tools, klare Prozesse, professionelles Umfeld
- Enger Austausch und Support durch unser erfahrenes Team
- Flexibilität in der Kapazitätsplanung – ideal für Freelancer
Über uns
Die hey contact heroes sind ein internationaler Customer-Service-Dienstleister mit über 550 Kolleginnen und Kollegen in 17 Ländern. Wir arbeiten seit Jahren erfolgreich mit EU-Freelancern zusammen und bieten moderne, skalierbare Remote-Prozesse in hoher Qualität.
Bereit für eine professionelle Zusammenarbeit?
Dann bewirb Dich jetzt – wir freuen uns darauf, Dich im Projekt zu begrüßen!
Order Desk: Technical Support Specialist
Company Name
Headquarters: United States
URL: https://orderdesk.com
About the Role:
- This is a full-time technical customer support position. We primarily communicate with our customers through email and, to a lesser extent, by video call.
- A normal support ticket here is equivalent to an escalation ticket at another company, so if you love a challenge and you're inherently curious to know more, this is the job for you.
- Order Desk is committed to breaking structural barriers within our hiring process and driving fair hiring practices in our workplace. Women and underrepresented minorities (URMs) continue to be underrepresented within our industry. Research has shown that women and people of color disproportionately do not apply for jobs where they do not meet 100% of the “requirements.”
Regardless of whether you identify with any of these groups, if you meet most of the technical requirements and this role aligns with your career goals, we encourage you to bet on yourself and apply!
About You:
- You love to research, and your analytical and written skills are top-notch.
- Obstacles are not roadblocks to you; they are challenges to be figured out. You’re a problem solver who likes to find solutions rather than waiting to be told what to do.
- You’re not afraid to ask questions, are comfortable admitting your limitations, and see your gaps in knowledge as opportunities to grow and not flaws.
- You’re comfortable finding your way around a new software program.
- You’re someone who can be self-directed and thrive in a remote environment.
- You appreciate the balance between fun and professionalism.
- You’re collaborative and thrive on sharing your thoughts, ideas, and problem-solving strategies with a diverse team.
- You’re receptive to feedback and can appreciate a gentle no, with multiple redirections until you arrive at a solution with a firm and confident yes.
- You’re looking for stability in your career and gaining several years of experience before looking to grow in any other direction.
Requirements
- Minimum 2 years of working directly within email-based technical support in SaaS or combined technical and writing experience. Bonus points if you’ve already worked in a remote e-commerce role!
- Extensive experience in troubleshooting complex software issues.
- The ability to concisely explain technical concepts in a non-technical way and a passion for meeting customers where they are in their tech knowledge.
- Fluency in both written and spoken English.
- The ability to work between Pacific Standard Time (US) hours of 9am to 6pm permanently, regardless of your physical location.
Preferred skills
- Experience in troubleshooting APIs, JSON, and utilizing application log analysis.
- Sound knowledge of key data flow/transfer protocols such as SFTP and FTP.
- Experience with rule-based automation and complex settings.
- Experience helping new users implement SaaS applications in a B2B environment.
Benefits
This is a full-time position. The salary range for this role is $58,000-$60,000 USD/year. We base our offer on your skills, experience, and alignment with the role.
Our international team members are hired as contractors but considered full-time, permanent members of our team.
We offer our team members benefits such as flexible time off, paid parental leave, access to wellness and health services, retirement savings matching, and a technology upgrade program to ensure everyone has the tools they need to perform their roles successfully!
We meet up once a year for a company retreat. So far we’ve been to the U.S., Mexico, and Vietnam!
To Apply
We value authenticity and encourage you to let your true voice come through. Instead of a cover letter, we've provided specific questions for you to answer honestly. This allows you to showcase your skills and experience in your own words, without relying on tools like AI to speak for you. We believe in the strength of human creativity and individuality. Let us know what sets you apart and why you're the ideal candidate for our team!
Please note: Candidates who are detected using AI tools will be disqualified.
There are a few steps to our application process:
- Application Questions
- Follow-Up Questions
- Skills Test
- Video Response
- Interview(s)
If you are moved to the next round, we will contact you to let you know the next steps.
This process usually takes a few weeks from start to finish, so our tiny hiring team appreciates your patience while we review and read every single application. We will follow up with everyone who applied by the end of this process.
*If you haven’t heard from us within two weeks, please get in touch with us!
To apply: https://weworkremotely.com/remote-jobs/order-desk-technical-support-specialist-3
Remote Talent Cloud: Remote Customer Support - $20/hr - United States
Company Name
Headquarters: Cheyenne, WY
URL: https://remotetalentcloud.com/
==========
IMPORTANT! Please use this link to apply:
➡️ https://remotetalentcloud.com/apply/
==========
Description:
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements:
We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Why Apply:
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
How to Apply:
Please use this link to apply: https://remotetalentcloud.com/apply/
combit: Initiativbewerbung
Company Name
Headquarters: Konstanz, Full Remote Deutschland
URL: http://combit.net
Deine Vorteile bei uns
- Flache Hierarchien, freundschaftliches Team, offene, respektvolle per du Kommunikation
- Profitiere von unserer Erfolgsbeteiligung für Mitarbeiter:innen
- Flexible Arbeitszeit, Gleitzeitkonto - Büro, tageweise Homeoffice oder Full Remote
- Modernste Arbeitsplätze, aktuelle Technologien
- Gute Entwicklungs- und Weiterbildungs-Möglichkeiten
- Erfolgsbeteiligung und Urlaubsanspruch steigend nach Zugehörigkeit
- Mit Hansefit hast du Zugang zu zahlreichen Fitness- und Gesundheitsangeboten
- Wir sind familienorientiert, unser Team mit vielen langjährigen Mitarbeiter:innen ist freundschaftlich
- Ausflug und mehrere gemeinsame Feiern jedes Jahr
- Kaffee, Tee, Mineralwasser, Obst kostenlos
- Unterstützung bei der Wohnungssuche
- Büro in attraktiver Lage, gut angebunden an öffentliche Verkehrsmittel, JobRad- und JobTicket-Zuschuss (Deutschlandticket)
- Unser Unternehmenssitz befindet sich dort, wo andere Urlaub machen: in Konstanz, der größten Stadt am Bodensee.
Über uns
Das ist uns wichtig
- Vertrauen und Respekt sind die Basis jeder Zusammenarbeit.
- Nachhaltiger Erfolg mit zufriedenen Kund:innen ist das Fundament unseres Unternehmens.
- Wir sind uns unserer Verantwortung gegenüber zukünftigen Generationen bewusst.
- Wir setzen auf Gleichberechtigung, Diversität, Inklusion und Zusammengehörigkeit.
Über uns
Unser Team mit vielen langjährigen Mitarbeitenden ist voller Tatendrang und freundschaftlich verbunden. Wenn du gemeinsam mit uns erfolgreich sein möchtest, dann sollten wir uns kennenlernen.
https://www.combit.net/unternehmensinformationen/
To apply: https://weworkremotely.com/remote-jobs/combit-initiativbewerbung
Sana Search International: Japanese language proficiency-CRM Tools--WFH
Company Name
Headquarters: Gurgaon
URL: http://sanasearchinternational.com
Description
• The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses!
• Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction.
• Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the individual contributor and executive level, and move these accounts through the sales process.
• Constantly generate pipeline through ever-evolving techniques, tools, product demonstrations, field marketing initiatives, trade shows, and top-tier channel partners.
🎯 Requirements
• At least 1 years experience B2B / Account Management Experience.
.Experience providing multiple -Channel Support Preferred (Phone , Chat ,Email ,Web etc )
• Able to manage own accounts through Video Congercing and emails etc.
Highlight proficiency in CRM tools for account management and performance tracking
.Knowledge in CRM tools ( Preferred )
CRM expertise
- CRM (Customer Relationship Management)
- CRM Tools/CRM Software
- Salesforce, HubSpot, Sansan, Zoho, Pipedrive (Specify if a particular CRM is preferred)
- CRM Utilization/Extensive CRM Utilization
- CRM Strategy/CRM Implementation
•Extensive experience utilizing a CRM to managed account opportunities and correlate key performance metrics.
•An ‘in the field’ mentality leading you to meet customers & prospects face to face wherever possible and capable of working in a Virtual First environment.
•Japanese and English Fluency: Specify fluency in both Japanese and business-level English
CONTACT HR @ sana @sanasearchinternational.com / cv4language@gmail.com
SANA @ 7065126218
Shariq @ 9250383253
SALARY WILL BE DISCUSS DURING INTERVIEW
INTERESTED APPLICANT
JUST SEND:
Name:
phone:
Email:
no fees no charges