Bilingual Customer Service Representative
Waste Connections
**
Aurora, IL
Posted about 22 hours ago
Waste Connections is a leading integrated waste services company providing **solid waste collection, disposal, transfer, and recycling services** across the U.S. and Canada. We take pride in being a _different kind of company_ with a culture built on trust, empowerment, and community impact.
Our team members are self‑directed, solutions‑oriented, and committed to making a positive difference every day—both in their careers and in the communities we serve.
If you’re looking for a customer service role with stability, growth, purpose, and a supportive culture, **this is the place for you.**
**About the Customer Service Representative Role**
As a **Customer Service Representative (CSR)** at Waste Connections, you’ll play a critical role in supporting our customers and ensuring safety and service excellence for our drivers and our communities.
**Key Responsibilities**
+ Handle a high volume of incoming customer calls with professionalism and accuracy.
+ Process customer requests including new service setup, service changes, and service discontinuations.
+ Accept customer payments and assist with billing questions or account updates.
+ Collaborate with internal teams and customers to determine service needs and resolve issues.
+ Provide safe, cost‑effective, environmentally responsible solutions to customer service concerns.
**What We’re Looking For**
+ **2+ years of high‑volume customer service experience**
+ Proficiency with **Microsoft Word, Excel, and Outlook**
+ Strong **verbal and written communication skills**
+ **Bilingual in English and Spanish preferred**
+ A proactive mindset and dedication to customer satisfaction
+ Ability to problem‑solve and work in a fast‑paced environment
**What You’ll Get From Us**
+ **Competitive Pay: $18 – $20 per hour**
+ **401(k) with company match** — invest in your future
+ **Comprehensive healthcare benefits** including Medical, Dental, and Vision
+ **Employee Perks & Programs:**
+ Mental Health Employee Assistance Program
+ Emergency Travel Assistance
+ Prepaid Legal Plan
+ Employee Stock Purchase Plan
+ Scholarship opportunities for children
+ Employee Relief Fund for financial emergencies
+ **Insurance Coverage:** Life Insurance, Short‑Term Disability, and Long‑Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Customer Service Representative
U-Haul
**
Park Forest, IL
Posted about 22 hours ago
Compensation Range: $15.00 to $24.68 Hourly
Location:
2210 Western Ave, Park Forest, Illinois 60466 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Waste Connections
**
Elk Grove Village, IL
Posted about 22 hours ago
**Why Choose Us?**
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
**What we need from you:**
+ 2 years of high volume Customer Service experience
+ Experience with Microsoft Word, Excel and Outlook
+ Excellent verbal and written communication skills
**What you’ll get from us:**
+ Competitive Compensation ($20.00/hr)
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
+ Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Associate Customer Service Representative
Highmark Health
**
Springfield, IL
Posted about 22 hours ago
**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.
**ESSENTIAL RESPONSIBILITIES**
+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.
+ Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.
+ Meet all production, quality, and adherence standards. Attends all required training classes.
+ Elevate issues to next level of supervision, as appropriate.
+ Maintain accurate records, including timekeeping records.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ High School Diploma or GED
**Substitutions**
+ None
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 6 months of Customer Service in a customer facing role
**Preferred**
+ Customer Service in a call-center environment
+ Customer Service in a Healthcare related call-center environment strongly preferred
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**SKILLS**
+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.
+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.
+ Ability to take direction and to navigate through multiple systems simultaneously.
+ Ability to maintain composure under stressful and fast-paced conditions.
+ Strong written and verbal communication skills
+ Ability to communicate complex information in a simple, customer facing way
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches/Trains others regularly
Rarely
Travels regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
No
Lifting up to 10 pounds
Constantly
Lifting 10 to 25 pound
Rarely
Lifting 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.01
**Pay Range Maximum:**
$24.19
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J275195
Pharmacy Customer Service Associate
Walgreens
**
ROCHELLE, IL
Posted about 22 hours ago
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
+ In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**Job ID:** 1759988BR
**Title:** Pharmacy Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1080 N 7TH ST,ROCHELLE,IL,61068
**Full District Office Address:** 1080 N 7TH ST,ROCHELLE,IL,61068-01533-10938-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10938-ROCHELLE IL
**Pay Type:** Hourly
**Start Rate:** 16
**Max Rate:** 18
Customer Service Representative
SRS Distribution Inc.
**
Chicago Heights, IL
Posted about 22 hours ago
Position Purpose:
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates are proactive, customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management.
Key Responsibilities:
Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person.Provides product information, resolves issues efficiently, and maintains accurate customer records.Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to sales growth by identifying new opportunities.Upholds company values, ensures compliance, and uses bilingual (English/Spanish) skills to enhance customer experience and expand reach.
Direct Manager Direct Reports:
The Customer Service Representative reports to the Branch Manager and has no direct reports. This role coordinates with internal teams—sales, drivers, and warehouse—to deliver excellent customer service, supporting business growth and operational efficiency.
Travel Requirements:
This role has no travel requirements.
Physical Requirements:
This is primarily a sedentary role involving extended periods of sitting or standing, with routine computer and phone use. Occasional movement around the office is required to assist walk-in customers or access equipment. Clear verbal and written communication is essential. The role may occasionally involve lifting up to 20 pounds. Reasonable accommodations are available in accordance with ADA standards to support all employees.
Working Conditions:
This on-site role is based in a fast-paced office setting, involving extended periods at a computer. It requires frequent collaboration with team members and direct interaction with walk-in customers. Success in this position depends on strong communication, quick problem-solving, and the ability to thrive in a dynamic, deadline-driven environment.
Minimum Qualifications:
Proven customer service and phone handling experience with active listening skills.Familiarity with CRM systems and ERP platforms for order entry and cash transactions.Strong interpersonal skills with a team-oriented, safety-conscious mindset.Demonstrated ability to support sales and identify new opportunities.Positive, motivated attitude aligned with the “Make Money and Have Fun” culture.Valid driver’s license, clean driving record, and reliable transportation.Authorized to work in the U.S. without sponsorship.Able to pass background checks and drug screening,Bilingual (English/Spanish) preferredIntermediate ERP system skills for transaction managementExperience in B2B relationship management within building materials distribution
Preferred Qualifications:
Proven sales and customer support experience.Strong communication, presentation, and active listening skills.Skilled in multitasking, prioritization, and time management.Proficient in CRM and ERP systems for tracking and transactions.Effective problem-solving and collaboration across departments.Strong product knowledge and interest in building materials.Bilingual (English/Spanish) preferred, other languages a plus.Analytical mindset with ability to interpret sales data.Committed to continuous learning and professional growth.Valid driver’s license, clean record, and reliable transportation.Authorized to work in the U.S. without sponsorship.Able to pass background checks and drug screening.
Minimum Education:
A high school diploma or equivalent is required.
Preferred Education:
Associate's or bachelor's degree in communications or business management.
Minimum Years Of Work Experience:
1-2 years of customer service experience.
Certifications:
No certifications are required.
Competencies:
Customer Focus: Builds strong relationships and delivers personalized service.Effective Communication: Clear, professional verbal and written interactions.Sales Acumen: Identifies opportunities and drives business growth.CRM & ERP Proficiency: Manages customer data and transactions efficiently.Team Collaboration: Works cross-functionally with sales, logistics, and warehouse teams.Problem Solving: Resolves issues with strategic thinking and empathy.Time Management: Prioritizes tasks in a fast-paced, deadline-driven environment.Innovation & Learning: Adapts quickly and embraces continuous development.Trust & Integrity: Demonstrates reliability and alignment with company values.Cultural Fit: Embodies the “Make Money and Have Fun!” mindset.Bilingual Advantage: English/Spanish fluency preferred; other languages a plus.
The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location:
SRS Building Products - Chicago Heights
1125 Halsted St Chicago Heights, IL 60411
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.
If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.
All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
+ Competitive salaries for all team members paid weekly
+ 401(k) Retirement Plan with company matching
+ Employee Stock Purchase Plan
+ Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
+ Paid Parental Leave
+ Medical, Dental and Vision Benefits
+ Flexible and Dependent Care Spending Accounts
+ Company paid Life insurance and Short-Term Disability
+ Additional Life Insurance and Long-Term Disability also offered
+ Safety Program with Bonuses for our Drivers
+ Employee Referral Bonus Program
SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com .
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.
If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.
All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Bilingual Customer Service Representative
Waste Connections
**
Elk Grove Village, IL
Posted about 22 hours ago
**Why Choose Us?**
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to hire professional customer service representatives who are able to provide quality support for both our Spanish and English speaking customers, and care about the safety of our drivers and the service provided to the community.
**As a bilingual customer service representative, your responsibilities will include:**
+ **Customer Interaction:** Answering customer calls and processing orders for new service, discontinuance, or changes in service.
+ **Payment Processing:** Accepting payments, researching billing inquiries, and updating customer account information.
+ **Problem Solving:** Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, and environmentally sound solutions to service issues.
**What We Need From You:**
+ **Language Skills:** Fluency in both Spanish and English, with excellent verbal and written communication skills in both languages.
+ **Experience:** 2 years of high-volume customer service experience preferred.
+ **Technical Skills:** Proficiency in Microsoft Word, Excel, and Outlook.
**What You’ll Get From Us:**
+ **Competitive Compensation:** $20/hr and uncapped commission opportunities
+ **Retirement Savings:** 401(K) with company match to help you save for your future.
+ **Healthcare:** Comprehensive medical, dental, and vision coverage.
+ **Additional Perks:** Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund.
+ **Insurance:** Life, Short Term/Long Term Disability.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Customer Service Associate - Temporary
Walgreens
**
FRANKFORT, KY
Posted about 22 hours ago
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1759812BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1300 US HIGHWAY 127 S,STE 115,FRANKFORT,KY,40601
**Full District Office Address:** 1300 US HIGHWAY 127 S,STE 115,FRANKFORT,KY,40601-04379-09855-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09855-FRANKFORT KY
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
Associate Customer Service Representative
Highmark Health
**
Frankfort, KY
Posted about 22 hours ago
**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.
**ESSENTIAL RESPONSIBILITIES**
+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.
+ Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.
+ Meet all production, quality, and adherence standards. Attends all required training classes.
+ Elevate issues to next level of supervision, as appropriate.
+ Maintain accurate records, including timekeeping records.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ High School Diploma or GED
**Substitutions**
+ None
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 6 months of Customer Service in a customer facing role
**Preferred**
+ Customer Service in a call-center environment
+ Customer Service in a Healthcare related call-center environment strongly preferred
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**SKILLS**
+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.
+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.
+ Ability to take direction and to navigate through multiple systems simultaneously.
+ Ability to maintain composure under stressful and fast-paced conditions.
+ Strong written and verbal communication skills
+ Ability to communicate complex information in a simple, customer facing way
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches/Trains others regularly
Rarely
Travels regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
No
Lifting up to 10 pounds
Constantly
Lifting 10 to 25 pound
Rarely
Lifting 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.01
**Pay Range Maximum:**
$24.19
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J275195
Customer Service Representative
Crash Champions
**
Lincolnwood, IL
Posted about 22 hours ago
**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus (“Cash From Crash”)
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $15.00/Hr.
**Posted Max Pay Rate** USD $25.00/Hr.
**ID** _2026-18910_
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _60712_
**_Location : Address_** _7100 North McCormick Boulevard_
**Remote** _No_
**Posted Min Pay Rate** _USD $15.00/Hr._
**Posted Max Pay Rate** _USD $25.00/Hr._
**Prioritization** _Tier 2 – Staffing Needs_
Bilingual Customer Service Driver (Spanish)
Sherwin-Williams Company
**
Ashland, KY
Posted about 22 hours ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store \#1067, located at: 845 Winchester AVE Ashland KY 41101- Ensure high levels of customer satisfaction through excellent sales service- Assist customers in person and over the phone by determining needs and presenting appropriate products and services- Process sales transactions accurately and consistent with policies and procedures- Follow and achieve sales goals on a monthly, quarterly, and yearly basis- Maintain precise work order files and formulas- Pull appropriate products from the sales floor or warehouse- Tint and mix products, as needed, to customer specifications- Load, transport, and deliver items to customers in a safe, timely manner- Assist with loading and unloading items from vehicles- Maintain the store vehicle and alert the supervisor to repair and servicing needs- Adhere to assigned routes and following time schedules- Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle- Prepare reports and other documents relating to deliveries- Operate equipment and machines, such as cars, trucks, forklifts, etc.**Minimum Requirements:**- Must be at least 21 years of age- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future- Must have a valid, unrestricted Driver's License- Must be able to read, write, comprehend, and communicate in English- Must be able to read, write, comprehend, and communicate in Spanish- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position **Preferred Qualifications:**- Have at least a High School diploma or GED- Have at least one (1) year experience working in a delivery, retail, or customer service position- Have previous work experience selling paint and paint related productsSherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on r ace, color, r eligion, s ex, s exual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority referral of protected veterans.
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