retail Jobs

Assistant Store Manager About The Role: As the Assistant Store Manager, you are responsible for contributing to the store’s performance including talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, and have a passion for our brand. Your Day to Day May Include: Sales Leadership Support overall store performance and KPI’s Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole Experienced in creating effective action plans to maintain or improve performance Knowledgeable in how to build new and repeat business through customer clienteling Training + Development Support recruiting, onboarding, and developing both internal and external talent Effective in your communication style, and your messaging energizes and encourages others to want to work together Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust Capable of clearly communicating new initiatives and goals in a timely and effective manner Customer Service Passionate about providing the best customer experience to purchasing and non-purchasing customers Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation Capable of leading and coaching through return policies, while also prioritizing the overall customer experience Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented Capable of leading execution of brand visual standards and updates Operations: Capable of executing daily store operations in a timely and efficient manner Experienced in scheduling team members to the needs of the business and budget Experienced in managing store inventory with a high level of detail and organization per SOPs Willing and capable of leading opening / closing duties You could be great for this role if: You are adaptable and easily manage change You are organized and have excellent time management skills You have an eye for spotting and recruiting talent You are motivated and results driven You are coachable and receive feedback You are passionate about the gorjana brand Minimum requirements: At least one year experience in a retail leadership position Must be over the age of 18 Ability to lift or move at least 50 lbs Ability to bend, squat, twist and reach Ability to stand and/or walk for at least 6 hours per shift Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts Ability to work full time hours, with open availability Perks: Medical, Vision, Dental and Life Insurance Benefits Generous employee discount and product perks program 401K and matching program* (waiting period applies) Paid Vacation and sick time Opportunities to grow with the brand and develop your skills Hourly wage starts from $25 - $27 per hour Commission and bonus opportunities We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

We’re looking for a Key Holder to help lead the way at our Old Orchard store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project’s mission. As a Key Holder, you’ll play a huge role in bringing our brand story to life—helping guests find the perfect bracelet, guiding them through our bead-your-own experience, and supporting the team to create a welcoming, inspiring space. What you’ll do: Work alongside the Store Manager & Assistant Store Manager to inspire and motivate the team. You’ll help set the tone for amazing guest interactions! Open and close independently, ensuring everything runs smoothly. Host and manage in-store beading appointments, events, and parties, making every visit special. Help find partners to do events with, and assist with planning in-store events Monitor inventory levels, assist with backstock, and help with visual merchandising to keep our store looking and feeling its best. Help train and develop Sales Associates, sharing best practices to enhance guest connections. Introduce new products, personalize recommendations, and create moments that leave a lasting impression. Answer guest questions, assist with transactions, and handle any in-store issues with positivity and care. Assist at the bead bar, tie bracelets, and fulfill custom orders. From inventory intake to clienteling and KPIs, you’ll play an important role in keeping things running smoothly. What You Bring to the Team: 2+ years of retail or customer service experience. Strong communication and interpersonal skills—you love connecting with guests and teammates! Passion for beading, styling, and even capturing fun content in-store. You stay cool under pressure and find solutions with a positive attitude. Ready to jump in, support the team, and help wherever needed. Able to work weekends and holidays. You believe in Little Words Project’s mission and are excited to spread kindness every day!

Keyholder  - Part-Time Philadelphia, PA At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. About the team: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. About the role: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. What you’ll do: Customer Experience (80%) Lead and model Rothy’s Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards Drive personal and team sales results, by delivering the Rothy’s Experience to all customers and supporting your teammates through coaching and team selling Create lasting relationships with our customers by engaging in strong clienteling practices Assist with the execution of in store events and activations that engage the local community, support brand awareness, and drive sales Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor Team Leadership & Operational Excellence (20%) Act as Manager on Duty when assigned ensuring daily operations, visual merchandising tasks, and service expectations are being met by all team members Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership You are: Guided by Rothy’s values and committed to fostering a welcoming, service driven environment: Embrace Possibility. We dream BIG, really big Obsess Over Innovation: We never accept the status quo Make the Planet Proud. We make the right choice, not the easy one Collaboration is Key. We’re laser focused on driving results 18 years of age or older You have: 1–2 years of retail or customer service experience, ideally with some leadership responsibility A proven ability to connect with customers and deliver exceptional service Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership A desire to grow your leadership skills Ability to stand/walk an entire shift Ability to lift, push carry or otherwise move up to 25 lbs Ability to frequently bending, reaching, stretching, and safely use ladders and step stools Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays) Our benefits: Wellness and Commuter Programs PTO and Wellbeing Time Employee Discount Program Please see our Privacy Policy  here

Retail Ambassador - Part Time  Philadelphia, PA At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. About the team: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. About the role: As a Retail Ambassador, you will be the representative of the brand on the sales floor, delivering exceptional customer experiences and living our company values in every interaction. You’ll focus on creating meaningful connections with customers, driving sales through service, and supporting a welcoming, inclusive store culture. While your primary focus is on sales, you will also assist with limited operational tasks to ensure the store is well-maintained and running smoothly. What you’ll do: Customer Experience (90%) Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise Drive personal sales and results and contribute to team goals Create lasting relationships with our customers by engaging in strong clienteling practices Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior Operational Excellence (10%) Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance You are: Guided by Rothy’s values and committed to fostering a welcoming, service driven environment: Embrace Possibility. We dream BIG, really big Obsess Over Innovation: We never accept the status quo Make the Planet Proud. We make the right choice, not the easy one Collaboration is Key. We’re laser focused on driving results 18 years of age or older You have: Previous retail or customer service experience preferred Strong communication skills and the ability to build genuine customer connections A passion for service and the drive to achieve personal and team sales goals Willingness to support operational tasks as part of the team Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays) Ability to stand/walk an entire shift Ability to lift, push carry or otherwise move up to 25 lbs Ability to frequently bending, reaching, stretching, and safely use ladders and step stools Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift Our benefits: Wellness and Commuter Programs PTO and Wellbeing Time Employee Discount Program Please see our Privacy Policy here

We’re looking for Sales Associates to join our team at King of Prussia! This role is perfect for someone who thrives in a team setting, loves connecting with people, and is passionate about spreading Little Words Project’s message of kindness and self-love. As a Sales Associate, you’ll bring our brand story to life, help guests find bracelets that speak to them, and create an unforgettable in-store experience. What you’ll do: Share our mission, help guests find the perfect pieces, and personalize recommendations based on their needs. Help facilitate in-store beading appointments, parties, and special events—making every visit extra special. Assist with transactions at the POS system, answer cguest questions, and provide top-notch service. Keep the sales floor tidy, well-stocked, and visually inspiring for our guests. Assist at the bead bar, tie bracelets, and fulfill custom orders. Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving. Other duties as directed by the Store Manager or Assistant Store Manager What You Bring to the Team: Retail Experience Preferred - But if you’re a fast learner with a great attitude, we’d love to meet you! Strong communication skills—you love chatting with guests and working with a team. Passion for beading, styling, and even capturing fun content in-store. You stay positive and find solutions with a can-do attitude. Able to work weekends and holidays. You believe in Little Words Project’s mission and are excited to spread kindness every day!

Description Position: Sales Associate Department: Donated Goods Retail Reports to: Customer Service Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store. Duties and Responsibilities Greets, assists customers and answers telephone in a positive and professional manner. Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures. Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store. Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times. Actively participates in organizational programs and special events. Contributes to the organization by supporting additional tasks and projects as needed. Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to. Communicates progress, problems, and concerns to the Customer Service Manager. Qualifications Education and Experience No formal education necessary. POS experience preferred. Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws. Skills/Abilities/Qualifications Ability to read, write, hear, and speak. Ability to perform simple math. Ability to operate necessary equipment such as cash register and credit/debit machines. Ability to speak English in order to interact with donors and customers satisfactorily. Must present a neat and positive appearance. Must be able to identify clothing sizes and gender specific differences. Must be able to work flexible schedule to include evenings and weekends. Physical Requirements Ability to stand continuously for more than 75 of the shift. Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift. Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift. Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Keyholder  - Full-Time Philadelphia, PA At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. About the team: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. About the role: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. What you’ll do: Customer Experience (80%) Lead and model Rothy’s Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards Drive personal and team sales results, by delivering the Rothy’s Experience to all customers and supporting your teammates through coaching and team selling Create lasting relationships with our customers by engaging in strong clienteling practices Assist with the execution of in store events and activations that engage the local community, support brand awareness, and drive sales Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor Team Leadership & Operational Excellence (20%) Act as Manager on Duty when assigned ensuring daily operations, visual merchandising tasks, and service expectations are being met by all team members Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership You are: Guided by Rothy’s values and committed to fostering a welcoming, service driven environment: Embrace Possibility. We dream BIG, really big Obsess Over Innovation: We never accept the status quo Make the Planet Proud. We make the right choice, not the easy one Collaboration is Key. We’re laser focused on driving results 18 years of age or older You have: 1–2 years of retail or customer service experience, ideally with some leadership responsibility A proven ability to connect with customers and deliver exceptional service Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership A desire to grow your leadership skills Ability to stand/walk an entire shift Ability to lift, push carry or otherwise move up to 25 lbs Ability to frequently bending, reaching, stretching, and safely use ladders and step stools Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts Our benefits: Generous paid time off 401k matching Comprehensive health plans for you and your family Supplemental mental health benefits Monthly wellness reimbursement Employee Discount Program! Please see our Privacy Policy  here

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Lead Wellness Advisor of Sunnyside* will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis. You will set the example in customer service, product knowledge, and state compliance to ensure a best-in-class experience. Lead Wellness Advisors assist in the onboarding and training of new hires and uphold adherence to state and company rules and regulations. At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity, and authenticity, our employees experience both personal and professional growth. As a Lead Wellness Advisor, you will have: Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching. The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting. Skills in conflict resolution, self-discipline, critical thinking and problem solving. Skills in interviewing, talent selection and talent management of hourly team members. Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service! Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. WHO YOU ARE You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success. You enjoy people! Consulting our customers, listening to their needs, and providing an exceptional experience is vital to achieving customer loyalty. You are resilient and agile! You use challenges as opportunities to acquire or master skills! You inspire others! You are a leader who has a passion for supporting and teaching team members! You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing CORE JOB DUTIES Assist Wellness Advisors in customer consultations, handling standard questions or complaints. Assist customers in product selection through education of different cannabis products and their varying impacts on the human body. Apply effective selling and cross-selling techniques to build baskets. Verify proper documentation, and ID for customers. Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion; perform bag and receipt checks. Label and package customer orders. Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs). Investigate any cash, POS or product discrepancies and escalate/record appropriately. Troubleshoot technical issues or glitches in POS system. Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company. Perform routine inventory counts of all products. Ensure product stock is organized and meets compliance regulations Assist managers with organizing sales floor merchandise and product displays Ensure security measures and safety compliance in the store according to Company SOPs. Assist in keeping the store an organized and clean environment for customers and team Assist with onboarding and training Wellness Advisors, including ensuring day-to-day compliance with all company policies, procedures, state, and local laws. Escalate all employee relations issues in a timely manner to management. Perform ad-hoc store opening and closing procedures such as preparing registers, managing morning, and closing inventory, and completing required inventory reports. Complete shift checklists REQUIRED EXPERIENCE, EDUCATION AND SKILLS High School Diploma or equivalent. 1-2 years’ experience in customer service; cannabis experience preferred. Flexibility to work shifts that may include opening, closing, weekends, and holidays. Excellent customer service skills and ability to engage with customers. Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner. Ability to learn and understand cannabinoids and how they interact with the human body Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $18.50 — $18.50 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career’s pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

Position: Part Time Floor Leader Weekly: 20-29 hours Interview Plan Floor Leader As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud. Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time! Responsibilities: Sales & Customer Experience: Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team! Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store. Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need. Team Involvement: Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities. Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank. Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization. Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales. Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience. Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: Minimum 1 year of experience in: customer service and sales cash handling and opening/closing procedures supervisory experience involving coaching, feedback, and training problem-solving issues related to customer service in day-to-day operations a fast-paced team environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Experience analyzing sales metrics Experience working in skincare or cosmetics Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages King of Prussia Pay $17.60 — $17.60 USD Best of luck on your job search, and don't forget to follow us to learn more! We Are Lush YouTube LinkedIn Find our Personal Privacy Policy details here. Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92 . We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

Overview Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts! SUMMARY The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork. We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text. Qualifications Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift• Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising• The ability to stand/walk for extended periods of time• Must have ability to safely lift 50 lbs. without restrictions• Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean• Ability to use and climb ladders and/or step stools• Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)• The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations• Noise level in the work environment is usually moderate to loud• Adult content environment• Must be at least 18 years old All job requirements in the job description provided indicate the minimum level of knowledge, skills,and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations. #joinourteam #job #hiring #sales #retailsales #work #fashion #workingretail #nowhiring #jobsearch #jobhunt #employeediscount #shopping #adultitems #hustler #husterhollywood #hustlerstores #fun #dedicated #ambitious #enthusiastic #monthlybonus #howwehustle Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES • Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand• Responsible for holding store keys to open and close without management as necessary• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs• Manages rest and meal break schedules and ensures that all zones are covered• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette• Assists with managing company standards of merchandise presentations, signage and displays• Escalates performance concerns to the Store Manager• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers• Assists with store security including checking bags and monitoring fitting rooms• Ensures that store staff are treated professionally, courteously and respectfully• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager• Adheres to and ensures compliance with all LP policies• Has full understanding/knowledge of inventory management procedures• Represents the company in a professional and positive manner• Other duties as assigned QUALIFICATION S • At least 1 year of key holder experience in a retail setting preferred • Excellent verbal and written communication skills• Must be available to work weekends (Friday, Saturday, and Sunday)• Must commit to two store closings per week, including one being Friday or Saturday• Ability to utilize retail POS System & Inventory Scanner• Must be able to make change using American Monetary units• Ability to carry out detailed tasks and projects with minimal direction or supervision• Strong interpersonal skills and ability to build positive working relationships• Completion of the Shift Supervisor three month training program

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Wellness Advisor of Sunnyside* will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks. At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have: The opportunity to learn fundamental cannabis product knowledge & industry compliance standards. The training to navigate different customer interactions and circumstances. A unique sales experience leading with a consultative & personalized approach. Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service! Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. Part-time schedules will be 15-25 hours a week, and typically based around peak hours. WHO YOU ARE You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success! You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty. You are resilient and agile! You use challenges as opportunities to acquire or master skills! You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing. CORE JOB DUTIES Greet customers, ensuring a best-in-class experience. Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment. Assist customers in product selection through education of different cannabis products and their varying impact on the human body. Apply effective selling and cross-selling techniques to build baskets. Verify proper documentation and ID for customers. Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion. Label and package customer orders. Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs). Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company. Perform routine inventory counts of all products. Ensure product stock is organized and meets compliance regulations. Assist managers with organizing sales floor merchandise and product displays. Ensure security measures and safety compliance in the store according to Company SOPs. Assist in keeping the store an organized and clean environment for customers and team Escalate any employee or customer issues to management. REQUIRED EXPERIENCE, EDUCATION AND SKILLS High School Diploma or equivalent. Minimum 1 year experience in customer service; retail or hospitality experience preferred. Flexibility to work shifts that may include opening, closing, weekends, and holidays. Excellent customer service skills and ability to engage with customers. Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance). BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $16 — $16 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career’s pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.