Design and UX Jobs

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like a mission you want to be a part of, keep reading!

Leidos is seeking a Senior System Administrator to support a large enterprise IT contract for the DOD. The Administrator will provide operations support to customers across multiple geographic locations. They will provide operations and maintenance support to existing virtual desktop environments across multiple enclaves and assist with the implementation of new solutions. The administrator will help drive adoption of trusted thin-client platforms and virtual desktops across a diverse user base by focusing on improving the reliability, functionality, and user experience of the systems. This individual will work in a team environment to ensure mission needs are met for internal and external customers.

Primary Tasks:

• Individuals in this role will be required to perform remote administration of servers located in offsite data centers.
• Provide Tier 2 and Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront in addition to Microsoft M365 Azure Virtual Desktop (AVD).
• Monitor infrastructure and identify system anomalies before they impact customers to include storage availability/capacity, network connectivity, database health, and other daily health checks as required.
• Work closely with Engineering staff to plan out future modernization efforts to meet customer and administrator requirements.
• Collaborate to perform network latency analysis to address slow connections and user experience issues with alacrity.
• Implement version and architectural changes to existing, approved, systems to maintain operability and security of the environment
• Implement major system upgrades as designed and approved
• Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of Group Policy modifications
• Perform periodic backup and restoration of servers
• Monitor desktop capacity to size the environment based on typical usage trends
• Monitor License and Certificate status on the systems and coordinate the renewal and installation as needed.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Establish comprehensive availability and capacity management solution using lessons learned
• Develop solutions to technical issues.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
• Periodically review, update, and generate Standard Operating Procedures (SOPs) for systems and services under your control.
• Update operations and monitoring documentation for 24/7/365 IT Operations Center (ITOC) personnel.
• Respond to after-hours outages when deemed mission critical by ITOC government rep.
• Conduct routine maintenance following customers prescribed maintenance windows which may include evening and/or weekend maintenance to minimize impact on customers and their mission.
• Provide mentorship and training for junior team members.

Basic Qualifications

• Experience with interacting with customers to handle service inquiries and problems.
• Experience working as a Tier 2 and Tier 3 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as ServiceNow.
• Knowledge of IC IT standards and best practices.
• Extensive knowledge of Citrix technologies to include, XenDesktop, XenApp, NetScaler, and StoreFront.
• Experience managing Microsoft M365 Azure Virtual Desktops (AVD).
• Extensive experience with patch and upgrade methodology for front-end and back-end systems based on Citrix technology.
• Experience with rapid testing, validation, and deployment of new baseline images
• Extensive experience with conducting incident and trend analysis via log review, performance baselining/review, and other incident/problem management techniques to develop solutions to ongoing issues impacting customer experience
• Experience with Scripting/Automation
• Experience troubleshooting issues in a growing environment.
• Time management skills.
• Strong oral and written communications skills.
• Track record of working effectively within a team and support to peers toward improved processes and results.
• Experience with support ticket management systems.
• Experience mentoring others and/or supervising others.

Certifications

• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).

Education

• Candidate must have a Bachelor's degree with 8 years of relevant experience, Master's degree with 6 years, Associate's with 10 years, or High School Diploma with 12 years.

• Clearance
• Due to the nature of the government contracts we support, US Citizenship is required.
• TS/SCI with Poly required for Position or TS/SCI and willingness to obtain and maintain a polygraph.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

October 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Design Systems & Operations Lead within PNC's Treasury Management Digital organization, you will be based in Pittsburgh, PA, Hamilton, NJ, or Houston, TX.

Role Summary:
This role sits at the intersection of Design Operations, Product Design, and Design Systems, partnering across Product, Research, Experience Design, UI, and Engineering teams to scale design quality, consistency, and delivery effectiveness.

This role operates horizontally across teams, ensuring that:
• Design systems are adopted and evolved based on real product needs.
• Design workflows are consistent, efficient, and scalable.
• Cross-crew alignment is strong between Design, Product, Research, and Engineering.

This role owns the effectiveness of the design delivery system, ensuring work is properly shaped, routed, governed, and delivered across Research, Experience Design, and Design System teams.

The role serves as an operator, orchestrator, and systems owner responsible for improving how work flows through the organization. This includes defining and optimizing operating models, enabling cross-functional collaboration, driving Design System adoption, and removing friction that slows teams down.
You will partner closely with Design Leadership to define DesignOps strategy while driving execution as a key operator and change agent across the organization.

This is a hands-on senior IC role that blends:
• Design delivery orchestration and operational leadership.
• Design System governance and adoption.
• Product design expertise and selective hands-on execution.
This role is ideal for a senior individual contributor who has experienced the challenges of scaling design organizations and has successfully built systems, processes, and operating models that improve delivery outcomes.

Core Responsibilities:

1. Design Operations & Cross-Crew Orchestration
Design Delivery System Ownership
• Own the health and effectiveness of the design delivery ecosystem across Research, Experience Design, and Design System teams.
• Act as the operational connector across disciplines, ensuring the right work reaches the right team at the right time with clearly defined goals, dependencies, and success criteria.
• Design and optimize workflows, rituals, and operating models both within Design and across Product and Engineering.
• Drive operational consistency while maintaining team agility and delivery velocity.
• Identify organizational friction points and actively remove barriers to execution.

Intake, Work Shaping & Prioritization
• Own and evolve intake and work-shaping processes to ensure initiatives are properly defined, assessed, and routed before entering delivery.
• Partner with leadership on intake management, prioritization, roadmap alignment, and delivery planning.
• Support capacity planning and resource visibility across teams.
• Ensure new work enters the system with appropriate context, ownership, objectives, and success measures.

Stage Gates, Dependencies & Delivery Readiness
• Define and maintain stage gates across discovery, design direction, design system alignment, development readiness, implementation QA, and delivery closure.
• Ensure clear design readiness for development and implementation.
• Surface and manage cross-crew dependencies, blockers, unresolved decisions, and operational risks.
• Establish escalation paths and governance mechanisms to maintain delivery flow and reduce rework.
• Facilitate critiques, working sessions, alignment forums, and operational reviews.

Visibility, Metrics & Continuous Improvement
• Create visibility into:
o What teams are designing.
o Where duplication or divergence is occurring.
o Where Design System opportunities exist.
o Where operational bottlenecks are slowing delivery.
• Define and track Design health metrics, delivery metrics, and Design System adoption measures.
• Monitor and improve the effectiveness of the design delivery system over time.

Success measures may include:
• Reduced design rework.
• Improved design readiness for development.
• Increased Design System adoption.
• Reduced one-off design solutions.
• Improved consistency across product experiences.
• Clearer ownership and accountability.
• Improved delivery flow and reduced operational friction.

2. Design System Ownership & Activation
• Govern, champion, and evolve the Design System in partnership with Design Leadership.
• Co-own the Design System roadmap, including components, tokens, patterns, templates, and supporting assets.
• Define organizational governance models and contribution processes for Design System enhancements.
• Establish clear inclusion criteria for system components versus custom solutions.
• Drive Design System adoption as both a product and operational discipline.
• Partner with Product, Design, and Engineering leaders to align teams around system usage and implementation standards.
• Enable teams through documentation, education, working sessions, office hours, and ongoing support.
• Facilitate Design System audits and adoption reviews to improve consistency across products.
• Support design-to-development parity throughout the implementation lifecycle.
• Partner with engineering teams to improve Design System implementation, scalability, and maintainability.

3. Product Design Leadership & Strategic Execution
• Lead or support select high-impact product initiatives where hands-on design involvement is required.
• Maintain direct exposure to product design work to inform operational improvements and Design System evolution.
• Establish quality benchmarks and best practices through participation in strategic initiatives.
• Create and deliver design concepts, workflows, prototypes, and experience solutions when needed.
• Partner with Product, Research, and Engineering teams to ensure experiences align with user needs and business goals.
• Support user research, usability testing, and iterative design improvements.
• Champion accessibility, usability, and responsive design best practices.
• Serve as a credible design practitioner capable of contributing to and evaluating design work across teams.

Technical Skills:

Must-Have
• Advanced Figma systems expertise (Components, Variants, Variables, Tokens, Libraries)
• Deep experience scaling and governing Design Systems.
• Strong UX and Product Design fundamentals across the end-to-end product lifecycle.
• Proven experience establishing or improving DesignOps functions, workflows, or operating models.
• Strong understanding of:
o Front-end architecture
o Component-based systems
o Responsive design principles
o Design-to-development workflows
• Experience working within Agile product delivery environments.
• Experience supporting cross-functional delivery models at scale.
• Accessibility (WCAG) expertise integrated into design practice.
• Experience defining metrics, performance indicators, and operational measures for design organizations.

Nice-to-Have
• Storybook and Design System tooling ecosystems.
• Design maturity assessment and organizational transformation experience.
• Process optimization, service design, or operating model design experience.
• Analytics and measurement frameworks for adoption, efficiency, and quality.

Soft Skills:

Must-Have
• Operator mindset (not strategist-only, not designer-only).
• Systems thinker who identifies patterns across teams and addresses root causes.
• Strong organizational and operational leadership skills without direct people management.
• Ability to influence peers, leaders, and cross-functional partners.
• Bias toward action, simplification, and continuous improvement.
• Ability to establish standards and governance without creating unnecessary bureaucracy.
• Strong facilitation and alignment-building capabilities.
• Ability to navigate ambiguity and build structure where it does not yet exist.

Nice-to-Have
• High emotional intelligence and organizational awareness.
• Coaching and mentorship mindset.
• Executive communication and stakeholder management experience.
• Change management and organizational design experience.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
• Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
• Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers. Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
• Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
• Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
• Coaches and mentors junior staff; Assists management team in training new staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing

Competencies
Business Analytics, Creativity, Design Thinking, Effective Communications, Graphic Visualization, Group Facilitation, Product Development Life Cycle, Requirements Analysis, Solutions Development, User Experience Design, User Interface Design

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $91,000.00 - $185,900.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/15/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Position Summary

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 11/1/2026.

Work you'll do

As an Actuarial Consultant on the Insights, Innovation & Operate team, you will be responsible for advising life insurance and annuity clients on actuarial modernization, business transformation, and analytical initiatives.

• Monitor life insurance and annuity product, market, and regulatory developments to anticipate client needs and inform solution design
• Redesign and modernize business functions including underwriting, new business, product development, financial reporting, modeling, and adjacent actuarial processes
• Support the deployment of tools, technologies, data sources, and analytics to improve stakeholder experience, reduce cost, and generate actionable insights
• Contribute to the design and deployment of proprietary models, algorithms, data sets, and other project accelerators in a consulting environment
• Collaborate with cross-functional teams and senior leaders to support solution development, sales efforts, actuarial assurance activities, and practice development initiatives

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Insights, Innovation, and Operate

Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value.

Qualifications

Required:

• Bachelor's degree
• 2+ years of actuarial experience supporting life insurance or annuity products
• Successful completion of 2 actuarial exams
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred:

• 2+ years of experience in product development, including product design, pricing, filing, and implementation across one or more distribution channels
• 2+ years of experience developing experience studies for life actuarial assumptions including lapse, mortality, and expense assumptions
• 2+ years of experience in assumption setting for pricing, forecasting, financial reporting, or embedded value applications
• 2+ years of experience building actuarial projection models for pricing, financial planning, asset liability management, or financial reporting
• 2+ years of experience in financial reporting using statutory, United States Generally Accepted Accounting Principles, International Financial Reporting Standards, or tax accounting methodologies
• 1+ years of experience supporting mergers and acquisitions, including purchase accounting

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,400 to $197,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 364361

Job ID 364361