Headquarters: Remote, United States

At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace.

The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages.

You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S.

You’ll Get To… 

• Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact
• Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders
• Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers
• Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity
• Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives
• Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform
• Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate
• Shape the process, craft, and standards for senior product leadership at Squarespace

Who We’re Looking For 

• 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products
• 5+ years leading and developing teams of product managers in complex, multi-product environments
• Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools
• Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery
• Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work
• Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions
• Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
• Supplemental Life and Disability Insurance plans
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

US Cash Compensation Range

Cash Compensation Range: $323,000 - $435,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. 

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

To apply: https://weworkremotely.com/remote-jobs/squarespace-senior-product-director-client-engagement-group

Headquarters: Remote, USA

Joining Collibra’s CPS Engagement team

At Collibra Public Sector (CPS), our Professional Services team relies on Federal Engagement Managers to oversee the delivery of customer expectations for the services we sell, working directly with customer key projects leaders and executive stakeholders throughout the entire customer journey. They work closely with customers at various stages of their data maturity journey, from adoption to expansion to renewal. The Federal Engagement Manager acts as a customer champion in managing the installation, configuration and implementation of purchased products and technologies. They partner with clients to ensure they quickly understand product functionality and are able to optimize benefits and accelerate time to value. This is an exciting opportunity to work with large enterprises across the Federal business to support their roadmap and data programs with Collibra.

CPS Engagement Managera at Collibra are responsible for 

Client management and communication

• Manage services delivery across a portfolio of diverse customers / accounts.
• Work with clients to manage the installation, configuration and implementation of purchased products and technologies. 
• Partner with clients to ensure they quickly understand product functionality and are able to optimize benefits and accelerate time to value. 
• Ensure clients have the process, technical and expert advice required in the early stages of product implementation.
• Lead federal customer engagements ensuring mission-aligned consulting services are delivered that adhere to CPS’s delivery models, engagement processes, methodologies, and artifacts, while ensuring compliance with applicable government regulations and security standards (e.g., FedRAMP, FISMA, GovCloud).
• Build relationships with senior level customer stakeholders, partners, and service integrators, ensuring a successful implementation
• Successfully correlate Collibra product features to the customers' use case/s.
• Work with customer stakeholders to help clarify business objectives and develop solutions through the application of Collibra's products, technologies, and services.

Planning and project management

• Develop project plans based on the CPS Account Plan and on customers Initiatives and Use cases.
• Assist the customer by understanding their particular concerns and challenges.
• Assist the Solution Architect with the customer solution during the initial requirements gathering and work with the customer to suggest further functionality.
• Provide federal agencies with tailored data governance strategies that incorporate best practices, enable knowledge transfer, and drive measurable business and mission outcomes.
• Understand and effectively articulate, delivering required documented status updates, to customer and CPS stakeholders the project status throughout the services engagement.
• Communicate implementation escalations, risk, issue management, and change management, on a weekly basis both within Colibra and to the Service Manager for the project.
• Identify and drive value and measurable outcomes as part of an implementation project.

Advocacy and business alignment

• Serve as a trusted advisor and liaison between relevant internal stakeholders including Sales, Support, and the customer, driving activities required for service delivery.
• Partner cross-functionally with Sales, Customer Engineering, Product, Support, and Executive teams to ensure alignment with customer priorities.
• Understand the basics surrounding Collibra Platform, operating model, workflow, and integration capabilities. 
• Assist with the successful onboarding of new team members.
• Provide product, solution, and process advisory in support of other team members.
• Coach project team members during the course of service delivery.
• Work with company leadership to define and continuously improve engagement and delivery processes across the services delivery organization.

Adoption and expansion identification

• Identify opportunities to expand Collibra’s footprint by aligning product capabilities with customer initiatives.
• Contribute to the growth of Collibra Public Sector’s services and licensing business through account expansion, strategic planning, and customer advocacy.
• Help customers understand how additional technologies/features may increase value added.

You have 

• Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.
• 5+ years experience managing services projects in support of U.S. federal agencies
• Knowledge in the areas of Data Governance, Data Management or Data Quality.
• Hold an active security clearance (Secret/TS/TS-SCI)
• Knowledgeable of at least least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management
• An understanding of the leading PaaS providers, Data Lakes, Databases, and Integration platforms commonly adopted by federal agencies.
• Experience with AWS/Azure, Kubernetes, infrastructure and platform.
• An understanding of APIs via Java, Python, or similar scripting language for custom software implementations in Enterprise Linux or Unix environments. 
• An understanding of data warehousing, ETL, data integration.

You are

• An effective communicator across business and technical stakeholders and able to tailor to different audiences.
• Extremely organized with a high attention to detail.
• Always customer-focused and personally hold yourself accountable for the customer’s success.
• Self-starting and interested in learning new software.
• Able to lead Senior Level project update, value assessment or business review meetings.

Measures of success

• Within the first 30 days of employment, be able to
• Present the services offering to your manager understanding the different deliverables and the value provided.
• Present the Customer Journey framework to your manager understanding the different phases and roles and responsibilities within each phase.
• Clearily understand the roles and responsibilities of all delivery personnel including an Engagement Manager, Solution Architect, Account Program Manager, Premium Support Engineer, Sales Engineer and Account Executive.
• Work with the account team to build project plans aligned to each assigned account.
• Within the first 60 days of employment
• Navigate Salesforce including accounts, projects, and utilization.
• Identify customers at Risk and build a plan to remediate.
• Identify process gaps and inefficiencies within the services organization.
• Advise Sales on proposed services engagements.
• Build and present delivery plans for each assigned account related to the project plan.
• Within the first 90 days of employment be able to
• Build playbooks to address process gaps and inefficiencies within the services organization.
• Execute remediation plan for customers at risk collaborating with the sales, support, and technical teams.
• Understand and convey to customers how Collibra's suite product capabilities and the projects being delivered provide value to customers.

Compensation for this role 

The standard base salary range for this position is $96,000 - $120,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

 

To apply: https://weworkremotely.com/remote-jobs/collibra-cps-engagement-manager

Headquarters: Germany (Remote) ; Ireland (Remote); Netherlands (Remote) ; Portugal (Remote) ; Spain (Remote) ; United Kingdom (Remote)

Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal or The Netherlands

About the team

Product Operations sits at the center of how our Product and wider R&D teams work. We help create the systems, practices, and connections that allow teams to focus on solving the right problems and delivering great products.

AI is becoming an increasingly important part of that work. Across R&D, teams are already experimenting with tools like Glean and Claude, building automations, testing agents, and finding new ways to use AI throughout the product development lifecycle.

The opportunity now is to turn that energy into something more systematic.That's where you come in.

About the role

We're looking for an AI Product Operations Lead to build and operate the internal AI Operations capability for R&D.

This is a hands-on role for someone who can take an ambiguous opportunity and turn it into a reliable, adopted solution. You'll help us identify the highest-value problems AI can solve, understand how people work today, design the right solution, build or coordinate its delivery, and then stay accountable for how it performs after launch.

One day, you might be working with a team to understand a frustrating workflow and deciding whether a simple prompt, automation, integration, agent, or internal app is the right answer. The next, you could be improving an existing AI workflow, testing its reliability, helping coordinate access to an enterprise AI tool, or working with IT and InfoSec to make sure a new solution can scale responsibly.

You'll own the connective layer between AI strategy and day-to-day execution across R&D.

This isn't a role for someone who only wants to prototype prompts, manage project plans, or write requirements. We're looking for someone who enjoys combining systems thinking, AI fluency, user discovery, technical execution, and operational ownership—and who wants to see things through.

You'll report to our VP of Product Operations and work closely with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and other AI practitioners across Typeform.

What you'll do

• Build and continuously improve our backlog of AI opportunities across R&D, helping teams identify, prioritize, and sequence the jobs where AI can have the greatest impact.
• Take ambiguous problems from initial discovery through to delivery: understand the user and workflow, explore options and trade-offs, design the right system, build or coordinate implementation, test, document, launch, measure, and improve.
• Design simple, AI-native solutions that fit naturally into how people work. You'll know when a prompt is enough—and when the problem calls for a workflow, integration, agent, database, or custom application.
• Help R&D get more value from enterprise AI tools such as Glean and Claude, partnering with IT and InfoSec on areas including access, configuration, connectors, enablement, and support.
• Own the lifecycle of the AI systems within your portfolio, including automations, skills, agents, and internal web applications.
• Establish practical approaches to evaluation, testing, reliability, observability, security, and maintenance—using evidence and feedback to improve systems over time.
• Partner with teams across R&D to uncover needs, unblock delivery, clarify ownership, and bring the right experts into the work.
• Help run and evolve our R&D AI governance and enablement practices, giving leaders better visibility into active work, risks, adoption, and outcomes.
• Participate in Typeform's broader AI governance efforts as an R&D contributor.
• Work with Finance and other partners to improve visibility into AI tool usage, spend, and value, helping inform investment decisions.
• Explore and support the development of autonomous agents that can improve how we plan, discover, design, build, evaluate, and manage work across the product development lifecycle.
  
  

What you'll bring

• Strong practical experience applying AI to real-world problems—not just experimenting with models, but building solutions that people actually use.
• A track record of taking ambiguous problems from discovery through implementation, testing, adoption, and ongoing improvement.
• Excellent systems thinking. You can understand how people, processes, tools, data flows, integrations, permissions, and technical constraints fit together—and make thoughtful trade-offs between different approaches.
• Strong user and workflow discovery skills. You know how to get beyond the initial request, understand the real job to be done, and simplify a solution when the original approach is more complex than it needs to be.
• Hands-on technical fluency and comfort building, modifying, and troubleshooting internal workflows, automations, agents, or applications.
• Practical experience with modern development practices and tools such as GitHub, repositories and pull requests, basic application hosting, deployment, logging, and operational troubleshooting.
• Experience managing work independently: prioritizing a backlog, handling dependencies and risks, documenting decisions, and communicating clearly with stakeholders.
• A strong approach to evaluation and reliability. You think about what "good" looks like, how to test for it, how to collect feedback, and how to improve a system after it goes live.
• The ability to work effectively across technical and non-technical teams. You're comfortable asking questions, challenging assumptions, seeking expert input, and making progress without needing close day-to-day direction.
• Good judgment around responsible AI, security, access, and governance, and an understanding of when to bring in the right partners.
  
  

 

To apply: https://weworkremotely.com/remote-jobs/typeform-ai-product-operations-lead

Headquarters: Victoria, British Columbia, Canada
URL: https://geoproapp.com

The opportunity 

I'm looking for an experienced operator to take ownership of a portfolio of three established Shopify apps with a combined ARR of approximately $1.87M.

The portfolio includes:

• Geo:Pro: Geolocation-based storefront personalization
• TrackiPal: PayPal tracking automation for Shopify merchants
• Easy Lockdown: Content and storefront access control

Together, these are profitable, well-established products with engaged customer bases. They're not hypergrowth startups, but well-run businesses with clear opportunities to improve the product experience, strengthen operations and continue growing over time.

As the portfolio has grown, it's reached the point where I need an experienced operator to lead the day-to-day, keep the business running smoothly and turn strategy into execution. 

The role is fully remote, async-friendly and suited to someone who enjoys ownership, autonomy and building well-run businesses.

What you'd own 

• Team coordination and delivery: Run the day-to-day by coordinating the developer and tester through the full delivery cycle - from spec → build → ship → measure - keeping everyone aligned across time zones and hiring additional contractors as needed.
• Roadmap and prioritization: We'll set the roadmap together. I'll be closely involved at first, and over time this becomes increasingly your call. Turn Amplitude data, review themes and support signals into a prioritized backlog in Linear, and write clear tickets for the developer.
• Metrics and experimentation: Own the analytics story. Understand what moved, what didn't and what to try next. Design experiments and report on impact. 
• Quality and documentation: Continually raise the bar on user experience through better documentation, smoother onboarding, fewer rough edges.
• Platform stewardship: Stay ahead of Shopify API changes, manage App Store compliance reviews and lead our annual Built for Shopify review to retain BFS status.
• Support oversight and escalations: Our support agency handles tier-1 tickets. You're the escalation point for product and engineering issues and own the agency relationship, ensuring response times, ticket quality and the merchant experience meet the bar. 
• Shopify App Store Paid Ads: Oversee existing paid advertising campaigns, working with our marketing contractor to ensure everything runs smoothly. We'll set the marketing budget together each quarter, and you'll manage it.
• Shopify App Store rankings: Monitor Shopify App Store rankings across the portfolio, identify opportunities to improve rankings and respond quickly when rankings decline.     

What you don't have to do 

• Write code (there's a developer for that) 
• Do QA (there's a tester for that)
• Handle routine support tickets (an agency handles that)
• Respond to reviews (a contractor handles that)
• Fundraise, hire executives, sit in stakeholder meetings or manage political overhead - none of that exists here 

Growth areas we've already identified 

• Easy Lockdown: Shift to usage-based pricing 
• Geo:Pro + Easy Lockdown: Onboarding and activation optimization 
• Geo:Pro + Easy Lockdown: Feature gaps that address missing customer use cases
• All three apps: Lift review ratings to improve organic App Store rankings

You're not walking into a blank page - there's already a clear direction, but plenty of room to test your own ideas.

What you'll be walking into

• Small, remote team: You'll be coordinating a small team of contractors working across different time zones, so communication and keeping work moving are a big part of the role. 
• Established products: The apps are profitable and well established, but some of the codebases are older and occasionally require pragmatic workarounds rather than perfect solutions. 
• Data-driven decisions: Our analytics stack is solid (Amplitude, BigQuery, Shopify Partners)  - SQL fluency, or comfort writing it with AI help, is required. 

How we'll work together

• Founder involvement: I've run these apps alongside another business and know them inside out. I'll stay focused on product direction, strategy, quarterly planning and major decisions while you run the day-to-day.
• Working rhythm: We'll meet weekly at first while we build context and alignment, then move to monthly strategy check-ins and quarterly planning sessions. Beyond that, you'll have the autonomy to run with it.

Who you are 

• Strong operator: You've successfully run product or delivery for a small SaaS team. Background isn't important - results are.
• Technically fluent: You can write clear product specs, understand trade-offs and weigh development estimates without needing to review code.
• Organized and proactive: You enjoy coordinating people, removing blockers and making sure nothing falls through the cracks.
• Data-driven: You use Amplitude, SQL and customer feedback to inform decisions.
• Self-directed: You're comfortable working asynchronously, managing your own priorities and taking ownership without constant direction.
• Bonus: Experience in the Shopify ecosystem, App Store Optimization (ASO), paid acquisition or SaaS growth. 

Where this could go 

This isn't a role with a fixed ceiling. As you build context, take on more responsibility and the portfolio grows, there's scope for the role to grow too. Exactly what that looks like will depend on the business and the impact you have, but the door is genuinely open.

Role details 

• Time: Part-time, approximately 15-25 hours per week
• Compensation: US$65-$85/hour, depending on experience
• Employment: Contractor or employee - whichever works best for you
• Location: Fully remote, async-friendly, any timezone
• Start: As soon as you're available
  

How to apply 

If this sounds like a role you'd enjoy, send me a 3-5 minute Loom walking me through how you'd approach your first 90 days. Assume you've had one week to get oriented - what would you focus on first, what would you want to understand, and how would you decide what to work on?

Email your Loom to: apply@geoproapp.com 

I'll personally review every application. If your Loom is a strong fit, I'll invite you to a short introductory interview. If that goes well, we'll schedule a final, more in-depth interview before making an offer.

To apply: https://weworkremotely.com/remote-jobs/geopro-labs-inc-head-of-operations-shopify-app-portfolio

Headquarters: United States
URL: https://coaching.com

Membership Coordinator

GENERAL INFORMATION

IS THIS YOU?

• Do your friends and family consistently come to you for advice on organization?

• When going on a road trip, are you the one with the directions, playlist, and backup plan ready in the passenger seat?

• Do your friends make fun of you for your checklists, color-coded calendars, or goal-tracking obsession?

• Is Mel Robins at the top of your podcast playlist?

• Do micro-managers give you the ick?

• Are you the friend who remembers birthdays, sends thoughtful follow-up messages, and keeps everyone in the loop? 

• Are you the person who reads the entire instruction manual before assembling something, then teaches everyone else how to do it? 

• Have people in your life been mildly annoyed with you because of your incessant follow-up and “just confirming” messages?

• Have you ever caught an error in a shared document that everyone else missed?

• Do you get a little bothered when files are saved in the wrong folder or named inconsistently?

• Are you looking for a company that acknowledges your independence and rewards you accordingly?

 

ROLE PURPOSE

We are a global educational company, and our mission is to harness the power of coaching worldwide. We achieve this through our Coaching Enablement Platform, offering a comprehensive suite of services designed to support and accelerate coaches' development. Our services include the Coaching Center of Excellence (a hub for professional development and education), Coaching Management Software, and Coaching Marketplace. Through these platforms, we empower coaches to shape their skills and have a profound impact on human life.

As a Membership Coordinator, you will play a vital role in managing and coordinating various aspects of our membership programs and community engagement initiatives. This role is ideal for a proactive, confident and detail-oriented individual who is passionate about supporting professional development and fostering a sense of community among our members.

 

WHAT SUCCESS LOOKS LIKE:

Within the first 90 days, the Membership Coordinator will:

• Deliver recurring membership communications, reminders, session logistics, and follow-ups accurately and on schedule.

• Maintain timely, transparent communication with members, facilitators, speakers, and Membership team.

• Ensure all session links, registration/access settings, automations, and resources are tested before they are shared externally.

• Maintain complete, accurate, and accessible program records, reports, and SOPs.

• Proactively flag risks, blockers, unclear ownership, or missed deadlines before they affect members or facilitators.

• Establish a clear, consistent operating rhythm so the Membership Manager and Director always have visibility into progress and confidence that work is complete and accurate.

 

RESPONSIBILITIES

The Membership Coordinator reports directly to the Membership Manager & Membership Director to support the delivery training and education to our Members.

Your main responsibility is to support, coordinate and execute membership delivery administrative tasks, ensuring agreed program milestones are met. The role also has a specific focus on managing volunteer facilitators, hosting and providing technical support on live sessions, and coordinating the monthly newsletter. 

1. Membership Project Management:

• Own the day-to-day coordination of assigned membership programs, projects, communications, and recurring administrative workflows.

• Build, maintain, and update project plans, task lists, deadlines, owners, dependencies, and status updates in Asana.

• Ensure every assigned task has a clear owner, deadline, intended outcome, and documented completion status.

• Provide daily updates on weekly priorities, progress, risks, blockers, and next steps in the designated Membership team channel or project-management system.

• Schedule meetings; prepare agendas, materials, and links; capture decisions and action items; and distribute follow-up notes promptly.

• Maintain an accurate membership operations calendar covering sessions, facilitator commitments, speaker commitments, member communications, reminders, deadlines, and follow-up requirements.

• Identify repetitive manual work and recommend or implement approved automations to improve accuracy, timeliness, and efficiency.

2. Membership Delivery:

• Collaborate with the Membership Team on delivery, design & development processes.

• Acknowledge all member, facilitator, speaker, and internal emails within 24–48 business hours, even when a full resolution requires more time. 

• Escalate sensitive member issues, complaints, refund/payment concerns, access problems, or unresolved requests to the Membership Manager promptly. 

• Coordinate the operational delivery of membership sessions, coaching circles, learning experiences, workshops, and summits. 

• Complete quality assurance before any member-facing launch or send, including testing registration links, access permissions, invite links, reminders, automations, quiz links, recordings, and resource downloads in a test account where applicable. 

• Coordinate and compile new member and cancellation data, ensuring timely and relevant information is shared across teams.

• Support the delivery of live membership sessions on Zoom, including session support, session hosting, logistical coordination, scheduling and content preparation.

• Upload, title, tag, and publish recordings and resources in the Membership Resource and Recording Library in Circle according to established standards. 

• Update SOPs promptly whenever a workflow, platform, automation, communication sequence, or ownership model changes. 

• Assist with general administrative tasks related to membership management, including summit coordination, member database maintenance, and documentation.

• Hosting coverage when needed.

3. Facilitator Coordination:

• Manage and coordinate volunteer facilitators, allocating sessions, being their point of contact and ensuring they are well-prepared for the sessions they are facilitating. 

• Maintain complete facilitator records, including session assignment, attendance, feedback, completed reports, outstanding actions, and follow-up needs. 

• Collect, review, and file session and facilitator reports for completeness, accuracy, and required follow-up before closing them. 

4. Speaker Coordination:

• Support the Membership Director with speaker research, outreach, booking, scheduling, confirmation, preparation, and post-event follow-up. 

• Send and track speaker invitations, calendar holds, confirmation emails, reminder emails, asset requests, biographies, headshots, slides, workbooks, and handouts.

• Ensure speaker materials meet our standards before publication and are stored in the correct central location.

• Coordinate collection of testimonials, speaker thank-yous, post-session feedback, and all required follow-up communications.

 

KEY COMPETENCIES

Ownership and follow-through

You take responsibility for outcomes, not just tasks. You close loops, verify delivery, track follow-up, and do not consider work complete until the intended result has been achieved.

You’re proactive

You keep the team informed without being asked. You surface risks early, seek clarification, communicate delays immediately, and propose a recovery plan when a problem arises.

Detail and quality orientation

You are meticulous with links, access, dates, time zones, lists, group assignments, reports, and member communications. You use checklists and testing to prevent avoidable errors.

Member and stakeholder care

You communicate with warmth, professionalism, and urgency. You understand that incomplete follow-up, missed reminders, or unclear information can damage a member’s or facilitator’s experience.

Adaptability

You can handle shifting priorities while protecting critical recurring work. You know how to distinguish urgent tasks from important tasks and ask for direction when priorities conflict.

Confidence in live settings

You are comfortable hosting and supporting online sessions, communicating calmly in front of groups, solving basic technical issues, and representing us professionally.

 

BENEFITS

• Flexible working hours, with at least 50% overlap with Eastern Time / New York business hours.

• Fully remote work environment.

• Access to our events, training, and expert-led learning experiences.

• Annual professional-development plan and training budget.

• Unlimited Time Off, subject to advance coordination and continued coverage of critical member-facing responsibilities.

• Opportunity to work in a mission-driven, creative, collaborative, global team.

 

HOW TO APPLY

Please fill out this  APPLICATION FORM, following the instructions outlined. 

In this application, you’ll do the following:

1. Fill out basic information.

2. Upload your resume/CV.

3. Submit a cover video describing why you would like to work with us, and what specifically qualifies you for this position. This video should range between 2-3 minutes.

To apply: https://weworkremotely.com/remote-jobs/coaching-com-membership-coordinator-1

Headquarters: Remote - United States

We’re looking for a pragmatic, strategic IP expert to join our Legal team.  In this role, you will use your experience, expertise, and proactive approach to drive Reddit’s global IP strategy, provide seasoned counsel, and make a big impact on Reddit’s rapidly-growing business. 

What You’ll Do:

• Define and continuously evolve Reddit’s worldwide IP litigation strategy, aligning it with Reddit’s product roadmaps, market positioning, risk profile, and long-term business goals.
• Oversee Reddit’s global IP portfolio, ensuring it is aligned with Reddit’s business priorities and competitive differentiation objectives.
• Shape and refine Reddit’s international litigation and strategic stance regarding a diverse array of emerging, novel IP matters.
• Translate complex competitive IP landscapes into actionable strategic recommendations.
• Be a subject matter expert and provide advice to cross functional partners and Legal team members on copyright, trademark, patent, and trade secret matters.
• Collaborate with Reddit’s engineering, product, and legal teams, along with outside counsel, to mitigate IP risk, protect Reddit’s brand, business, and innovations, and build Reddit’s patent portfolio.
• Make smart judgment calls, navigate risks, and creatively manage internal and external challenges on Reddit’s IP matters.

What We’re Looking For:

• JD, top academic background, and current license in a state bar in the United States.
• 10+ years of experience as an IP litigator, preferably with a mix of big law firm training and in-house experience at a tech or fast-paced company.
• Strong understanding of copyright, patent, trademark, and trade secret law.
• Ability to lead on a wide variety of IP matters and proactively collaborate with various teams across Reddit.
• Proven track record navigating intricate and emerging copyright litigation challenges.
• Experience with patent litigation, licensing negotiations, and portfolio development, with a strong preference for experience with artificial intelligence and machine learning; web technologies; social products, technologies, and platforms; and/or the mobile space.  
• Ability to think strategically at a high-level and from deep in the details to drive complex problem solving and develop creative, business-forward solutions.
• Ability to calibrate risk, distinguish business from legal risk, and communicate it clearly to executive, business, and technical audiences.
• Nimble, fast moving, and an excellent communicator. You can think outside the box, articulate technical concepts in an easy-to-understand manner, and adapt and prioritize, while maintaining a big-picture focus on Reddit’s mission and goals. You're used to negotiating and collaborating effectively and have the ability to build strong relationships. You’re accountable and own the work you do.
• You love and use Reddit!

Benefits: 

• Comprehensive Healthcare Benefits and Income Replacement Programs

• 401k with Employer Match

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Flexible Vacation & Paid Volunteer Time Off

• Generous Paid Parental Leave

To apply: https://weworkremotely.com/remote-jobs/reddit-director-intellectual-property

company About Vouch: Vouch is the insurance broker that powers ambition. We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People." What does a work environment look like at Vouch? Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role is aligned to our Chicago office. While this role has hybrid work flexibility, we require team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. role About the role We're building an AI system that learns from how domain experts make decisions — and gets measurably better over time. The challenge isn't building another chatbot or copilot. It's designing a system that can extract structured intelligence from messy, real-world professional workflows, identify reliable patterns across many decisions, and surface that knowledge to the point where it's actually useful — without requiring anyone to change how they work. You'll be the founding partner on the pod embedded in a team of AI and software engineers. This isn't a conventional PM role. You're the person who owns the seam between humans and the system, runs a parallel build track so the pod isn't single-threaded on engineering, and holds us accountable to whether the engine is actually learning. You'll report to the Director of Product and interface regularly with the leadership team as the voice of the pod — communicating progress, surfacing blockers, and translating system performance into strategic implications. What you'll do Sit alongside brokers. Watch them work. Try interaction patterns. Discover what "human in the loop" actually means in practice — not as a phrase, as a working interaction pattern. Ensure the team is solving the right problem. You are the interface between what brokers need and what the system can produce. Map workflows into tangible assets, advice units, and recommendations for brokers to act on.  Design the feedback loops that allow domain experts to validate, correct, and enrich what the system surfaces — without adding friction to how they already work. Stand up solutions brokers can touch by mid-week. Without blocking on the Lead AI Engineer. You'll use Claude Code, Cursor, Lovable, v0, or whatever gets there fastest. Run the learning backlog. Track what we've learned about the engine, what we still don't know, and whether each iteration is closing the gap. This is interpretive work — reading instrumentation, forming hypotheses, feeding them into the next cycle. Build instrumentation with the engineering team to track whether the system's intelligence is actually improving. If it isn't, the answer is stop — and you should find that useful, not threatening. Author the metric system — north-star, driver, and guardrail metrics tied to unit economics (revenue per FTE, cost per case) — and hold the team accountable to it. Recruit and run the pilot. Pick the first users yourself, sell them on it, walk each one through the system 1:1, and convert their feedback into the next build cycle. Adoption is yours to earn, not GTM's to deliver. About you You've shipped AI products in production. Not pilots. Not evaluations. Real systems with real users — including at least one with a feedback loop where human corrections improved the system over time. You build. You have side projects. You have artifacts you've shipped yourself. You can walk us through code you've personally written. Your daily workflow includes Claude Code, Cursor, Lovable, v0, Replit, or similar. Systems thinking: you design workflows, feedback loops, not feature sets. You've thought seriously about how systems learn and improve over time, not just how they process inputs. You connect the dots across systems and workflows You've done 0-to-1. You've defined success criteria for things that have never been measured. You've shipped before requirements were clear. You found it energizing. Field research is a reflex. Dropped into a domain you don't know, your first move is to sit with the people who do the work — think ten practitioners shadowed and interviewed in your first two weeks, and an artifact they rate worth using by week three. Experience in regulated or complex professional domains — insurance, fintech, legal, healthcare, or similar fields where the signal is human judgment and the stakes of being wrong are real. Comfort with ambiguity: you can define and make progress on a problem when the requirements are incomplete and success metrics don't yet exist. You operate in writing. TL;DR-first updates, standup recaps that read as decision logs, and status reporting that separates shipped from in-flight from scheduled — without inflating any of it. You can articulate technical tradeoffs to non-technical stakeholders and hold your own in architecture conversations with engineers. You have a real frontend foundation. Comfortable shipping working frontend prototypes yourself. You don't need to be a production engineer — you need to be someone who's built and deployed at least one app, can read and modify code, and reaches for AI dev tools to stand something up by mid-week. Your FE foundation might come from undergrad CS classes, a bootcamp, a one-off course, an early-startup role where you wore the hat, or self-taught side projects. Recency matters less than whether the foundation is real. You run the analysis yourself. Given a book of business and a segmentation question, you can pull the data (SQL/Snowflake), quantify the options, and come back with a defensible cut — numbers, caveats, and a named override rule. You know how to distinguish signal from noise in both qualitative feedback and quantitative instrumentation. Nice to have Experience working with LLM-based systems — extraction pipelines, retrieval architectures, structured generation, or confidence calibration. Background in knowledge management, expert systems, or any domain where the core challenge was capturing and systematizing human judgment. Experience instrumenting products end to end — defining events, standing up dashboards, and closing the loop from telemetry back into the roadmap. Prior startup experience, or experience inside a company operating in a startup mode — where shipping, learning, and pivoting happened in weeks, not quarters. What this role is not A feature PM role — there is no inherited backlog, roadmap, or ceremony. You'll mint the team's operating rhythm yourself — standups that end in decision logs, milestone scoping, a written cadence — and run it. A stakeholder-appeasement role — you'll recruit pilot users, run the rollout, and own whether the field adopts what you ship, but the output is measured system performance, not stakeholder satisfaction. A role with fully defined success criteria — you'll help build those from scratch, and you should find that energizing. A role where you need to already know insurance — you need to be excellent at learning complex domains fast. Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🍼 Parental leave 🌴 Flexible vacation time  🪷 Wellness allowance 🛜 Technology allowance 📚 Company-sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including  Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities. What to expect in a typical interview process: (Please note these steps may vary slightly depending on the role) 30-minute phone call with our recruiting team 30-45 minute video interview with the hiring manager Case study/technical screen Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role Executive chat Compensation philosophy: Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to  recruiting@vouch.us .

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: In this role, you will help drive the product roadmap for NinjaTrader's Core Platform, partnering with the Web Squad to deliver best-in-class trading experiences on our web platform. You will support the end-to-end product experience for traders of all levels, building advanced trading workflows while ensuring the platform is fast, elegant, and built around the needs of active traders. Your work will directly improve trader confidence, platform stickiness, and increase trading activity on our web platform. In this role you will: Contribute to the product roadmap for the Core Platform Web Squad in collaboration with product leadership, engineering, and design, ensuring alignment with broader company strategy and goals Help define and sequence a coherent quarterly roadmap for web trading experiences that balances trader needs, business outcomes, and technical feasibility Own discrete areas of the end-to-end trader experience on web, from order entry and charting to account management and platform navigation, designing intuitive, high-performance interfaces that move traders forward with confidence Partner closely with UX/design to uphold a high bar for interface quality, accessibility, and consistency on the web platform Serve as the voice of the trader, deeply understanding user behaviors, pain points, and goals through research and data, translating those insights into clear product decisions Track and report on Core Platform web product metrics, using data to guide prioritization, measure feature impact, and drive continuous improvement across the web surface What you'll need: 4+ years of product management experience, with 2+ years of experience managing web product experiences, preferably within a fintech or trading platform Experience building and shipping trading product experiences, with a solid understanding of trader workflows, order types, charting, and market data surfaces Strong UI/UX sensibility with experience partnering with design to ship polished, high-quality consumer web experiences Demonstrated ability to own and grow features or product areas within a larger platform, balancing feature velocity with platform health Strong analytical skills with experience using data to guide prioritization and product iteration Entrepreneurial mindset, comfortable owning well-defined problem areas and operating in ambiguity Team-first mentality with an ability to collaborate cross-functionally and influence without authority Bonus points for: Domain expertise in trading platforms, brokerage products, or financial data products Experience contributing to products launched from 0 to 1 Compensation: The salary range for this role will be $140,000 - $160,000 USD. In addition, this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are seeking a dedicated and experienced Knowledgebase Content Specialist to join our team. The ideal candidate will be responsible for developing and maintaining internal documentation such as Standard Operating Procedures (SOPs) and customer-facing documentation including User Guides, Help Guides, FAQs, and other knowledge base content. This role is crucial for ensuring that our documentation is accurate, comprehensive, and user-friendly, aligning with our overall business strategy and goals.

company At myKaarma , we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions people love to use.  If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. At myKaarma , exceptional customer interactions are the cornerstone of our success. Our platform is meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey, ensuring positive and memorable experiences. role Why this role matters. As a Product Manager at myKaarma , you’ll play a pivotal role in shaping the future of our automotive service software platform. You’ll lead the end-to-end lifecycle of innovative, user-centric software products that improve the service experience for dealerships and vehicle owners. You will be responsible for identifying problems worth solving, shaping the product vision, defining scope, and working closely with engineering, design, operations, and go-to-market teams to ensure successful delivery. This role offers a unique opportunity to combine strategic thinking, technical fluency, and customer empathy to drive measurable impact across dealership workflows and customer experiences. What You’ll Do Shape the Product: Gather insights from customers, stakeholders, and data to identify key opportunities. Define and prioritize features that maximize business impact and customer value. Ship the Product: Own the product lifecycle from concept through launch. Set clear timelines, manage execution, and ensure products meet quality standards and strategic objectives. Run user acceptance testing, pilot programs, and beta rollouts to ensure product quality and adoption readiness. Drive Strategy: Develop product roadmaps that align with company goals. Define measurable outcomes (OKRs) and use data to guide decision-making. Collaborate Cross-Functionally: Partner closely with engineering, design, sales, and customer success to deliver cohesive, well-executed solutions. Iterate and Improve: Use analytics and feedback to continuously refine products post-launch, driving adoption and engagement through experimentation, A/B testing, customer interviews, and performance analysis. Required Skills and Qualifications: What You Bring 3+ years of experience in product management within SaaS, platform, or developer-facing environments. Proven track record of launching and managing products that achieved strong user adoption and measurable business outcomes. Experience in defining, tracking, and achieving OKRs or success metrics. Strong analytical skills and data literacy; comfortable using SQL, Google Analytics, or equivalent tools to inform decisions. Proficiency with modern product and design tools such as Figma, Jira, and Google Workspace. Excellent communication and stakeholder management skills — you can translate complex ideas into clear, actionable strategies. Nice to Have Skills & Qualifications  Experience in automotive technology or enterprise SaaS ecosystems. Familiarity with API platforms, developer experience, or integration frameworks. Background in CX optimization, automation, or partner ecosystems. We know great candidates don't always match every requirement. If this role excites you and your experience aligns with many of the qualifications, we'd encourage you to apply. Skills can be learned—we also value curiosity, ownership, and a willingness to grow. Total Rewards at myKaarma At myKaarma , we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness : Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends. Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Enjoy unlimited snacks and refreshments when in our office. Our Commitment to Inclusion At myKaarma , diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form . myKaarma participates in the E-Verify Program . myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need

About M3:  A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Due to our continued growth, we are hiring for a  Director of Product Management  to join MDLinx , an M3 company. About the Business Unit: MDLinx Mission: Transform Omnichannel from Message Delivery to Belief Engineering MDLinx is on the path to transform its business and product line-up from endemic to omnichannel engagement model, aiming at fulfilling the promise of true omnichannel approach to pharmaceutical brand promotion – “right message to the right physician at the right time on the right channel”. Our goal is to provide pharmaceutical brands with best-in-class personalized HCP engagement programs across the wider media ecosystem, designed to accelerate disease state and brand knowledge penetration, lead generation, and customer conversion. Our ambition is to leverage an omnichannel approach to establish a new philosophy for physician engagement, shifting from delivery to belief engineering. 1. Strategic Product Planning & Market Intelligence Conduct competitive, market trend, technology, and business model analyses to inform both short- and long-term product strategy; synthesize findings into actionable roadmap inputs. Translate audience behavior data, content engagement patterns, and qualitative feedback into a living product framework that drives roadmap and dev priorities. 2. Endemic Product Ownership (Physician Audience Experience) Own the physician-facing product surfaces end to end: the MDLinx destination, the mobile app, and the engagement products physicians use. Run a continuous experience experimentation calendar across information architecture, layout, recommendations, and onboarding. Maintain a test backlog with hypothesis, design, result, and decision. 3. Commercial Product Development (Pharma Brand Engagement) Own the roadmap for MDLinx commercial engagement products. Partner with Sales to translate pharma client needs into product features that serve the physician audience and drive commercial revenue. 4. Go-to-Market & Product Launch Lead product release and go-to-market launch activities: define launch strategy, messaging, success metrics, and accountability across functions for effective product adoption. Track post-launch adoption and engagement metrics; drive rapid iteration based on real-world performance. 5. Cross-Functional Partnership Facilitate strong partnerships across Sales, Marketing, Engineering, Leadership, and Client Services to drive product development from ideation through launch and ongoing maintenance. Own the cross-channel experience and cohesion. Education Bachelor's degree in Product, Design, or a related field required. Advanced certification in product management, UX, or AI/ML is a plus. Participation in M3's AI training and upskilling is an expectation. Experience 7 to 10 years in product management, shipping sophisticated digital products to a demanding professional audience. Premium media, publishing, subscription, or digital health. Healthcare experience is valued, not required. Demonstrated track record of owning both audience-growth and commercial-client lines simultaneously. Has shipped with engineers directly: technically credible enough to read code, engage on architecture trade-offs, and write a spec engineering can start from the same day. Daily working fluency with AI tools (Claude, ChatGPT, Cursor, Copilot, or equivalent); has shipped or contributed to AI-driven product features, including personalization, recommendation, or content discovery. Experience with agile delivery as a practitioner and team leader, not as a process manager. Familiarity with analytics platforms (Google Analytics, Snowflake, Tableau, Hotjar, or similar). Experience with content or media product stacks, including CMS and ESP/CDP, and personalization or recommendation surfaces preferred. Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization #LI-MM1 #LI-Remote