Rooms Operations Manager
Marriott
**
Chicago, IL
Posted about 16 hours ago
**Additional Information**
**Job Number** 26085455
**Job Category** Rooms & Guest Services Operations
**Location** 2121 S Prairie Ave, Chicago, Illinois, United States, 60616
VIEW ON MAP (https://www.google.com/maps?q=2121%20S%20Prairie%20Ave%2C%20Chicago%2C%20Illinois%2C%20United%20States%2C%2060616)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $66,000-$80,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Room Operations Team**
• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
• Verifies that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.
**Managing Property Rooms Operations Function(s)**
• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
• Performs other duties, as assigned, to meet business needs.
**Managing and Monitoring Activities that Affect the Guest Experience**
• Understands the brand's service culture.
• Provides excellent customer service by being readily available/approachable for all guests.
• Strives to continually improve guest and employee satisfaction.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Verifies that all team members meet or exceed all hospitality requirements.
**Managing Profitability**
• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
• Verifies that a viable key control program is in place.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Strives to maximize the financial performance of the department.
**Conducting Human Resources Activities**
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Celebrates successes and publicly recognizes the contributions of team members.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf\_2025edits\_8.19.25.pdf) to learn more.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Advanced Symitar Hosted Automation Consultant
Jack Henry & Associates, Inc.
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Description & Requirements
At Jack Henry, we partner with community banks and credit unions to deliver technology they can depend on.We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We are seeking a Business Consultant to work exclusively with EASE clients for the purpose of providing specialized services within the Symitar EASE outsourcing solution. This position works with largerasset clients, providing an elevated level of service that bridges standard support and advanced, specialized assistance.
Why You'll Love This Role
Make a meaningful impact - Partner with large, complex credit unions and banks, serving as a trusted advisor who helps shape their success.
Work at a higher level - Go beyond daytoday support to provide strategic, consultative guidance for large asset institutions.
Build deep expertise - Specialize in the Symitar EASE solution and become a goto expert in a critical, growing area of the business.
Collaborate with purpose - Join a team that values knowledgesharing, partnership, and doing what's right for clients and communities.
Grow your career - Gain exposure to enterpriselevel clients, expand your influence, and develop skills that open doors across Jack Henry.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
Serve as the primary contact for processing and data center activities for clients operating in complex environments.
Work with vendors on integration to the EASE Data Center along with credit union.
Conduct regular technical calls with the client on both current and upcoming projects.
Review client's technical strategic plans for near term (less than one year), mid-term (1-3 years), and long term (3+ years).
Ensure appropriate JH resources are assigned to active/near term (if applicable) projects.
Provide regular written status updates to the client as well as EASE management.
Monitor cases to ensure appropriate updates are being provided.
Partner with Customer Relationship Manager and act as a moderator for escalated issues ensuring regular updates are being provided.
Create specifications that outline the solution approach for process improvements.
Supports customers by utilizing data analytic tools and identifying ways to improve key performance factors.
Participate in solution deployment strategy.
Ensures testing and customer training are referred to support organizations.
May identify company products or services sales opportunities to fulfill customer's current or future needs and communicates to appropriate sales team.
May perform other job duties as assigned.
What you'll need to have:
Minimum of 2 years of experience in a financial institution or FinTech.
Must also be available to work up to 2 weekends a year to support the data center Disaster Recovery Exercise.
What would be nice for you to have:
Experience with customer relationship management.
Experience with the Symitar Core.
Advanced technical knowledge and skill of process automation specifically through SMA OpCon Solution Manager.
Advanced technical knowledge and skill of SFTP
Strong communication and customer interaction skills.
Strong organizational skills.
Strong knowledge of the financial industry.
Able to define system and functional requirements.
Able to analyze current processes and identify recommendations for improvement.
Able to project a positive image to customers.
Able to meet aggressive deadlines.
Able to work on multiple projects concurrently.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of r ace, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, s ex, gender, gender identity, gender expression, age, s exual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
16915
Health Plan Member Services Analyst
BrightSpring Health Services
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Requisition: 2026-191841
Health Plan Member Services Analyst
Job Locations
US-KY-LOUISVILLE | US-TN-NASHVILLE | US-KY-BOWLING GREEN | US-IN-EVANSVILLE | US-IN-INDIANAPOLIS
ID 2026-191841 Line of Business Abilis Health Plan Position Type Full-Time
Our Company
Abilis Health Plan
Overview
The Member Services Analyst for the Institutional and Institutional Equivalent Special Needs Plan (I/IE-SNP) serves as the primary point of contact for membership operations. This role is responsible for delivering exceptional, person centered service to a uniquely vulnerable population by addressing inquiries related to benefits, authorizations, enrollments, claims, grievances, and appeals in full compliance with CMS regulations and the plan's M Odel of Care (MOC).
This position collaborates closely with Interdisciplinary Care Teams (ICTs), facility staff, authorized representatives, family members, and internal teams to ensure members concerns are resolved timely.
Responsibilities
Member Inquiry & Benefits Navigation
Provide accurate, timely, and empathetic information on Medicare Advantage benefits
Assist members and representatives in understanding the plan's benefits and services.
Facilitate enrollment, disenrollment, and plan change processes.
Serve as a liaison between members, authorized representatives, facility nursing and social work staff, and the plan's Interdisciplinary Care Team (ICT) to support care coordination activities.
Communicate relevant member service issues, unmet needs, or quality concerns to assigned Care Managers or Case Managers for clinical follow-up.
Assist members and facility staff in understanding prior authorization requirements and status for institutional and ancillary services.
Route authorization requests to the appropriate Utilization Management team and communicate status updates to requesting parties.
Maintain complete and accurate records of all member interactions in the plan's CRM or member management system in accordance with CMS and internal documentation standards.
Adhere to all HIPAA privacy and security regulations in handling Protected Health Information (PHI).
Complete all required CMS and plan-mandated training on an ongoing basis, including Annual Compliance Training, SNP-specific training, and Medicare Advantage regulations.
Support audit readiness by ensuring documentation quality and accuracy consistent with plan policies.
Grievances, Appeals & Coverage Determinations
Intake, document, and process member grievances and appeals in accordance with CMS regulatory timeframes (standard and expedited).
Explain member rights under the Medicare Advantage Appeals and Grievance process, including the right to request an Independent Review Entity (IRE) review.
Coordinate with the Medical Management, Claims, and Compliance teams to ensure timely resolution and member notification.
Track and monitor open cases to ensure adherence to required CMS timelines; escalate as needed.
Member Outreach & Education
Educate members and facility staff on how to access plan services, how to request care, and how to use the plan's provider network.
Assist with Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) distribution and answering related questions during open enrollment periods.
Coordinate and host facility and community member engagement events.
Qualifications
High school diploma or GED required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Business, or related field preferred.
Minimum of 2 years of experience in a healthcare member services, customer service, or health plan operations role.
Prior experience in a Medicare Advantage, managed care, or long-term care/post-acute environment strongly preferred.
Strong verbal and written communication skills with the ability to communicate complex benefit information in plain language.
Demonstrated empathy and person centered communication skills, particularly with vulnerable elderly or disabled populations.
Proficiency with CRM systems, member management platforms, and Microsoft Office Suite (Word, Excel, Outlook).
Ability to manage a high volume of contacts while maintaining quality and regulatory compliance.
Strong attention to detail and organizational skills, with the ability to prioritize and meet strict regulatory deadlines.
Ability to work collaboratively within a multidisciplinary team environment.
About our Line of Business
Abilis Health Plan, an affiliate of BrightSpring Health Services, is a Medicare Advantage Plan covering all the benefits of Original Medicare (Parts A and B) with prescription drug coverage (Part D). The Abilis Health Plan is a unique plan allowing members to enroll year-round. The plan focuses on members who meet residential requirements in participating nursing facilities. An interdisciplinary team of clinicians and innovative services allow us to meet each member's clinical needs and provide preventive, coordinated, and quality healthcare. With a dedicated nurse practitioner leading a personalized care plan, we strive to improve the health of the communities in which we serve. For more information, please visit www.abilishealth.com. Follow us on LinkedIn.
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
2026-191841
IBM i System Administrator III
Jack Henry & Associates, Inc.
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
5 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Description & Requirements
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
The IBM i System Administrator will be a key member of a team responsible for monitoring, maintaining, updating, securing, troubleshooting, and recovering systems in a large IBM i Data Center environment. The Administrator will report to the System Administration Supervisor, OutLink Data Center Infrastructure, and will work with other professionals to address the needs of the department. Good verbal and written communications are needed for this position to interact with internal and external customers. Administrator responsibilities are to maintain multiple system i partitions to ensure customer access and application uptime, work with data center operations, internal groups, and customers to resolve customer and data center issues. Also, this position will assist with disaster recovery/business continuity operations. Jack Henry offers career growth opportunities and competitive benefits.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Lenexa, KS; Louisville, KY; Charlotte, NC; Springfield, MO; or Monett, MO.
The salary range for this position is $72,700- $91,100 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
Maintain IBM i partitions to ensure system availability and security for customer and application access.
Monitor systems to ensure optimum performance and availability.
Review security reports to ensure documented security standards are being enforced.
Assist in preparation and periodic recovery testing of DA plans.
Research and resolve system i and customer related issues in a timely fashion.
Participate in on-call 24x7 support rotation.
Perform system saves, restores as required for effective system backup and recovery.
Install IBM operating system upgrades and PTFs as required.
May perform other job duties as assigned.
What you'll need to have:
Minimum of 5 years of experience in IBM i Administration.
Able to work extended hours and flexible/on-call schedules as business needs dictate.
What would be nice for you to have:
Experience with System i security.
Experience with Independent ASPs in an IBM i environment.
Experience with hosted financial applications.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefitsdesigned to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainabilitysite to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of r ace, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, s ex, gender, gender identity, gender expression, age, s exual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDTech
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
16792
Sr. Director | Engineering, ML
Machinify
**
La Grange, KY
Posted about 16 hours ago
### Experience Required
5 - 20 years
### Minimum Education Required
Bachelor's Degree
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
We're seeking a hands-on, technically deep Sr/Director of Engineering to lead our ML Engineering team! You will manage and grow a team of engineers who build and own the core AI/ML platform for the company, and running it at massive scale. You will also serve as a key thought partner to our Chief AI Officer, bridging the gap between data science proof-of-concepts and scalable, production-grade services.
The ideal candidate blends AI/ML engineering depth with applied data science fluency. You understand what it takes to productize AI/ML capabilities - serving, observability, reliability, and scale - and you're fluent enough in data science concepts to anticipate platform needs and influence upstream design decisions. You have opinions on LLM and agent architecture, not just executing someone else's roadmap. You're structured in managing deliverables across engineering and data science, surface ambiguities early, and drive down production incidents with a culture of efficient response.
Does this sound like the right opportunity to explore?... Let's connect!
(What you'll do) Responsibilities/Impact:
Lead and grow the AI/ML Engineering team, while coordinating execution across contributors including data scientists on collaborative projects.
Design, deliver and operate the core AI/ML platform: agent frameworks, evaluation harnesses, labeling systems, document processing systems, semantic search, knowledge bases, m odel hosting, and more.
Run AI/ML systems at scale in production with reliability, observability, performance, and incident response. Build a culture of operational excellence.
Create processes to ensure proof-of-concept code from Data Science can be designed as production-grade services.
Partner with the Chief AI Officer and Product Manager to build forward-looking product strategy. Drive structured thinking in ambiguity.
Run tight, streamlined stand-ups across engineering and data science. Do capacity planning for driving predictability and velocity around delivery.
Provide leadership in ensuring the cross-functional team can utilize AI technologies to accelerate team excellence in coding, PR reviews, testing, observability and incident response. Keep up with the latest developments in LLM/agent advances and modern AI/ML infrastructure.
(What you'll bring) Required Skills/Qualifications:
BS or MS in Computer Science (or equivalent experience).
5+ years managing teams of ~8+ engineers with hands-on technical leadership.
8+ years direct hands on technical contributor in backend services experience.
3+ years specifically building AI/ML production-grade services at scale for multiple use cases. Direct co-working with data science and engineering.
Strong in Java, Scala, Rust, or similar backend languages, plus Python.
Understanding of what it takes to productize ML/AI platforms - workflows, serving, observability, reliability, and scale.
Fluent enough in data science concepts to be a real partner to DS leadership.
Strong communicator, organized, and proactive.
Comfortable with ambiguity and taking the initiative.
Nice to Have:
Healthcare domain experience.
What We Offer
Workfrom anywhere in the US!Machinifyis digital-first.
Top Medical/Dental/Vision offerings
FSA/HSA
Tuition reimbursement
Competitive salary, 401(k) with company match
Unlimited PTO
Additional health and wellness benefits and perks
Flexible and trusting environment where you'll feel empowered to do your best work
The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels and the base salary can vary based on your assessed level. Compensation also includes meaningful equity, healthcare, unlimited PTO, and more.
Equal Employment Opportunity at Machinify
We are committed to equal employment opportunity regardless of r ace, color, ancestry, r eligion, s ex, national origin, s exual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at:https://www.machinify.com/candidate-privacy-notice/
Equal Opportunity Employer
Veteran Friendly Employer
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
4236064009
Platform Software Engineer II - US Citizenship Required
Oracle
**
Frankfort, KY
Posted about 16 hours ago
**Job Description**
At Oracle, our exciting mission to build a premier health data platform with intelligent services brings about several interesting technical challenges. As part of this team, you will accelerate several architectural efforts - improving data processing latency, creating comprehensive patient health records that can scale to entire populations of nations, creating a health data lake at massive scale to enable a host of intelligent health services. Healthcare applications are mission critical requiring advancement to the highest levels of availability and disaster recovery capabilities. We will leverage the strengths of Oracle Cloud and build software that leverages OCI services.
We're looking for technical engineers to design and build high-scale, cloud-based data processing systems that can handle massive amounts of data at low latency. You will work in software engineering teams performing design, implementing code, testing, delivering software to customers, and continue supporting the software in production.
**Responsibilities**
**Responsibilities:**
• Participate and contribute to design discussions to build distributed, scalable, and fault-tolerant software systems.
• Implement and build cloud services on top of the modern OCI infrastructure.
• Participate in the entire software lifecycle, from design to development, to quality assurance, and to production.
• Invest in the best engineering and operational practices upfront to ensure our software quality bar is high.
• Optimize data processing pipelines to improve throughput and latency.
• Leverage industry-leading tools to develop, build, deploy, and troubleshoot software.
**Requirements:**
• Must be US Citizen with willingness to get federal security clearance.
• Bachelor's degree in computer science or related discipline or experience.
• Experience with distributed data processing systems (e.g. Hadoop, Kafka, HBase).
• Hands on experience writing code with modern procedural programming languages such as Java and Ruby.
• Good understanding of design concepts and ability to design software components in a distributed system.
• Effective communication of technical ideas verbally and in writing, including technical proposals, design specs, architecture diagrams, and presentations.
• Ability to collaborate effectively with the team and other stakeholders.
• 1-6 years of relevant experience
**Preferred Qualifications:**
• Experience with production operations including deployment, monitoring, alerting, and troubleshooting issues when they arise.
• Experience with containerized service development and operations.
• Production experience with Cloud service providers (e.g. OCI, AWS, Azure).
\#LI-JO2
Disclaimer:
**Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $79,600 to $166,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Go Engineer
Jack Henry & Associates, Inc.
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 6 years
### Minimum Education Required
Bachelor's Degree
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Description & Requirements
At Jack Henry, we're more than a technology company,we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empoweringfinancial institutions to deliver seamless, secure, and human centered experiences.We delivercutting-edgesolutions that arepavingthe way for the next generation of digital banking and payments,but our true impact begins with our associates.If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
As part ofa JH PlatformDelivery Team, you will be at the center of Jack Henry's Technology Modernization Strategy. In your daily activities as a Senior GO Software Engineer, you will have the opportunity to work on a development team creating new banking applications and shared platform services using an innovative technology stack as well as engage daily with other Software engineers, DevOps engineers, Product owners and Business Analysts, on your team and across the organization.
This position will be fully remote within 70 miles of any of our hub locations: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Monett, MO or Springfield, MO.Working hours are flexible based time zone, 9am-4pm CST overlap is desired.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
Whatyou'llbe responsible for:
Building, testing, deploying, maintaining, and scaling backend services in a microservices architecture using the Go programming language, datastores, asynchronous processing events, and more.
Working with your engineering teams to identify needs, prioritize and plan work, and develop solutions that keep pace with product development.
Gaining a deep and comprehensive understanding of specific banking-related domains your team owns and working with and understanding how changes in those domains impact products.
Participating with customer support teams to resolve or diagnose defects and issues.
May perform other job duties as assigned.
Whatyou'llneed to have:
Minimum 6 years of programming experience.
Minimum 2 years of programming experience with backend development using Go/Golang.
Must be able to complete a coding challenge.
What would be nice for you to have:
A bachelor's degree in computer science is desired but not required.
Experience working in microservice architecture.
Experience developing cloud-hosted applications (e.g., Google Cloud Platform).
Experience with AI, Machine Learning and/or experience with training Large Language Models (LLM).
Experience with any or all the following: Infrastructure as code, continuous integration pipelines, observability, and monitoring, Cloud Spanner, event-based or distributed systems, Docker, and Kubernetes (PaaS/Container orchestration platform).
Self-motivation and the ability to work with independence.
A sense of ownership of your deliverables, from working with the product manager to define the scope, all the way through supporting your work in production.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we live by the motto:"Do the right thing, do whatever it takes, and have fun."It's more than atagline,it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offercomprehensive benefitsdesigned to support your physical, mental, and financial healthso you can thrive both personally and professionally.
We're also leading the way intechnology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together.Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster anenvironment where inclusion, sustainability, and community impact are more than values,they're how we operate.Visit ourCorporateSustainabilitysiteto learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of r ace, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, s ex, gender, gender identity, gender expression, age, s exual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
17132
Tele-Triage Licensed Practical Nurse- LPN - PCTC
BrightSpring Health Services
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
1 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$21.00 - $21.00 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Requisition: 2026-191774
Tele-Triage Licensed Practical Nurse- LPN - PCTC
Job Locations
US-KY-LOUISVILLE | US-TX-DALLAS | US-IL-CHICAGO | US-TX-SAN ANTONIO | US-GA-ATLANTA
ID 2026-191774 Line of Business Starting Point Nursing Services Position Type Full-Time Pay Min USD $21.00/Hr. Pay Max USD $21.00/Hr.
Our Company
Starting Point Nursing Services
Overview
Full Time LPN PCTC Tele-Triage (Fully Remote) Position!
*Potential Start Date: 7/13/26
*New Openings: 1 FT positions available- Monday-Friday, 9a-5p CST (10a-6p EST)
This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN's. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.
Responsibilities
Monitor assigned phone lines during service hours to ensure timely response for caller needs
Triage all symptom-based calls and give recommendations according to the approved triage protocol
Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
Complete/conduct assessment and reassessment of persons served as assigned
Develop/update care plans and determine persons served needs and secure physicians orders as needed
Communicate with beneficiaries primarily phone, text, online (web) chat, or email
Ensure compliance with state/local/payer requirements through review of documentation
Provide coaching and education related to the health and well-being of persons served
Participate in performance improvement activities and maintain ongoing clinical knowledge through inteLPNal/exteLPNal training programs
Document above actions in Nurse's Notes or Service Delivery Log
Maintain time sheet log for weekly submission for productivity management to assigned supervisor
Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
Notify designated leadership of operational conceLPNs
Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Qualifications
Degree/certification from an accredited school of Nursing
At least one year of nursing experience
Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
One-year of home health experience preferred
About our Line of Business
Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com. Follow us on LinkedIn.
Salary Range
USD $21.00 / Hour
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
2026-191774
Environmental Project Manager
ECS Southeast, LLP
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 20 years
### Minimum Education Required
Bachelor's Degree
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Responsibilities
Engineering Consulting Services (ECS) is seeking an Environmental Project Manager to join our Industrial Hygiene group. This role performs multiple tasks on a project as assigned by their supervisor. Depending on the project and abilities, they will take an increasing role and responsibility for the project. Work will be a mix of field and office. The ideal candidate presents a positive customer service attitude and understanding of ECS Core Values.
Technical & Field Work
Manage and perform (as needed) asbestos, lead-based paint, mold and indoor air quality assessments, remediation, and/or abatement. Relevant certifications/licensure required
Review daily reports produced by field staff. Perform routine visits to active project sites to ensure appropriate quality and progress.
Good knowledge of federal, state and local environmental regulations and guidelines and their implications on findings and conclusions in studies.
Direct site activities and maintain continuous communication with subordinate field staff and senior managers.
Solid understanding of sample collection, preparation, preservation and laboratory submission regulations and guidelines.
Project Management
Attend project meetings and provide solutions to technical and administrative issues as necessary
Basic ability to manage project budgets. Prepare change orders, invoices, and assist with collection efforts
Scheduling, training and oversight of subordinate staff members
Good ability to prioritize tasks to meet project deadlines. Consult with your supervisor to help prioritize tasks on a weekly basis.
Management of environmental projects including the application of technical support. Responsible for several projects being performed simultaneously.
Prepare proposals and change orders
Likely will require managing and/or performing multiple projects simultaneously.
Client Interaction & Team Collaboration
Actively mentor junior staff and support overall development of the team
Interface with clients on a daily regular basis. Maintain and develop a client database.
Host or attend project discussions with clients, follow up on reports to determine if there are questions
Communicate with junior staff to direct field work performed by subcontractors and other ECS technicians and other field staff.
Mentor junior staff as needed. Communicate project completion milestones with client and advise on any significant directional changes.
Documentation & Reporting
Prepare environmental reports, perform analysis and provide recommendations for review by senior staff
Perform review of deliverables prepared by subordinate staff prior to submission for senior and principal review
Independently prepare reports to be reviewed by senior managers.
Additional Responsibilities
Other duties as assigned.
#LI-CS1
Qualifications
Education & Experience Requirements
Bachelor and/or Master of Science in Industrial Hygiene, Occupational Health, Environmental Health, Environmental Engineering, Geology, or other related environmental degree applicable to environmental consulting
Minimum 2 years of related consulting experience
Asbestos Inspector certification strongly preferred
Certified Industrial Hygienist (CIH), Certified Safety Professional (CSP), Associate Safety Professional (ASP), or an equivalent professional licensure is desired
Military Qualifications
The following US Military ranks will qualify for this position IF they also meet the education and licenses requirements from the above section titled "Required Qualifications":
E-6
About Us
ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). For additional information about ECS, visit: www.ecslimited.com.
ECS is an Equal Opportunity Employer. To learn more, clickhere.
ECS is an Equal Opportunity [EO] employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, national origin, age, disability, veteran status or other protected category. E-verify and federal drug-free work place compliant.
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
38557
Project Administrator
ECS Southeast, LLP
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Responsibilities
Responsibilities
Manage the administrative tasks associated with a project, including, but not limited to
proposal and project registration, invoicing set-up, coordinate project resources, and more.
Basic ability to use ECS systems in the coordination of project resources, management of
project paperwork and documentation, and maintaining project schedules and budgets.
Coordinate internal communications with staff members on a variety of projects, as
requested. Actively mentor junior staff and support overall development of the team.
Attend project meetings with senior staff and assist with resolutions to administrative
problems
Communicate with client and external team members consistently.
Assist in managing project budgets, preparing invoices, and collection efforts.
Basic ability to prioritize tasks to meet project deadlines. Consult with your supervisor to help
prioritize tasks on a daily basis.
Good project and contract management skills.
Basic ability to manage project budgets.
Host or attend project discussions with clients, follow up on reports to determine if there are
questions
Qualifications
Required Qualifications & Skills
High school diploma or GED required. Bachelor of Business or related field preferred
2 years of related experience
If driving for, or on behalf of, any ECS subsidiary, a valid driver's license is required
Excellent oral & written communication skills
Basic project management and contract administration skills
Dependable, self-motivated, responsible and detail-oriented
Ability to multi-task and meet deadlines
Proficient with MS Office (Word, Excel, PowerPoint)
Ability to work effectively in teams, with clients, peers and subordinates, as well as
independently
Excellent interpersonal skills
Basic decision making skills
Work with supervisor to understand priorities and urgency of work
About Us
ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). For additional information about ECS, visit: www.ecslimited.com.
ECS is an Equal Opportunity Employer. To learn more, clickhere.
ECS is an Equal Opportunity [EO] employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, national origin, age, disability, veteran status or other protected category. E-verify and federal drug-free work place compliant.
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
37904
Technical Support Engineer, II
Jack Henry & Associates, Inc.
**
Louisville, KY
Posted about 16 hours ago
### Experience Required
2 - 20 years
### Minimum Education Required
High School Diploma/G.E.D.
### Compensation
$7.25 / hourly
### Hours Per Week
40
### Number Of Positions
1
### Work Schedule and Shift Requirements
First (Day)
### Job Description
Description & Requirements
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Credit Union Solutions Support is seeking a technically savvy professional to join our team as a Technical Support Engineer, delivering excellent support to our Credit Union Solutions clients. This position uniquely blends system administration with hands-on technical and production support across both hosted and on-premise environments, giving you exposure to a wide range of technologies and infrastructure.
In a fast-paced, client-focused environment, you will troubleshoot complex issues, analyze system logs, manage batch processes, and work with command-line tools across Linux, Unix, and AIX servers. You will manage incoming cases, provide critical technical support to ensure the stability, performance, and reliability of mission-critical systems. You will play a key role in delivering high-quality support by identifying root causes and driving timely resolutions.
We are looking for someone with a strong commitment to excellence, a customer-centric mindset, and a self-motivated approach. This team operates in a 24/7/365 environment, offering a dynamic opportunity to grow your technical expertise while making a meaningful impact on client success.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
The salary range for this position is $56,800-$89,500 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
Will be analyzing, troubleshooting, and resolving user technology issues; fulfills user requests and addresses setup needs.
Will be investigating and resolving escalated technical issues promptly and effectively, utilizing in depth knowledge of products, systems, and technologies.
Provides high-quality customer service by effectively communicating technical solutions to customers, ensuring satisfaction and understanding.
Provides knowledge in various areas, creates documentation and solution articles that can be leveraged to solve cases, assists with escalated issues, schedules and manages cases and implementations.
Reports on design, reliability and maintenance problems or bugs to software engineering. Participates in creating defect records on all reported issues with supporting files and examples for development to create code fixes.
May serve as a liaison between third-party vendors and internal application administrators to identify issues and implement application fixes.
May perform other job duties as assigned.
What you'll need to have:
A minimum of 2 years of experience gained through hands-on work or academic training, in IT, or experience working in a financial institution or FinTech.
Must have experience with Unix or Linux.
Must be able to work in an on-call rotation.
What would be nice for you to have:
AIX Administration Experience.
Previous experience working in a credit union or other financial instituion.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of r ace, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, s ex, gender, gender identity, gender expression, age, s exual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
### Job Type
Full time
### Benefits Offered
Not specified
### Veteran Preference
No
### Place of Work
On-site
### Requisition ID
16975
Page 1 of 2