Replenishment Manager
Michaels
**
CHI, IL
Posted about 11 hours ago
Store - CHI-CHICAGO/CLARK ST, IL
Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.
**Major Activities**
+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
+ Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s
+ Manage, execute and support the planogram process (POG’s) to standard.
+ Manage, execute and support the AD set processes.
+ Manage and execute shrink and safety programs.
+ Serve as Manager on Duty (MOD)
+ Maintain seasonal sets and the feature space to our visual merchandising standards
+ Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
+ Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
+ Acknowledge customers, help locate product and provide solutions
+ Assist with Omni channel processes
+ Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Special Certifications or technical skills**
+ Retail merchandising and customer service experience preferred
**Physical Requirements**
+ Ability to remain standing for long periods of time
+ Ability to move throughout the store
+ Regular bending, lifting, carrying, reaching and stretching
+ Lifting heavy boxes and accessing high shelves by ladder or similar equipment
+ If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
+ Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**
**Total Base Pay Range for this Position:**
$17.50 - $23.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **customers to create, innovate and be better together.**
_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._
EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)
Federal FMLA Poster
Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)
Manager, Product Management- Core Orion
Capital One
**
Chicago, IL
Posted about 11 hours ago
Manager, Product Management- Core Orion
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
**About the Team**
Our Orion team is hiring! We're looking for a Manager-level PdM to lead the team that is building agentic tooling to enable a business critical upgrade that is Core to All Capital One Card data
+ **Define strategy** for agentic tooling that writes and validates these rules, including understanding customer and internal stakeholder needs and defining the product roadmap
+ **Build & manage** relationships across product and engineering in a matrixed, cross-functional program
+ **Deliver business-critical transformation logic** to seamlessly enable consumer adoption & build meaningful momentum
**Capital One Product Framework**
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
+ **Human Centered** - Obsesses about internal and external customer needs to reimagine and innovate product solutions
+ **Business Focused** - Delivers game-changing outcomes by focusing on leverage and execution excellence
+ **Technology Driven** - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
+ **Integrated Problem Solving** - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
+ **Transformational Leadership** - Leads cross functional teams to solve customer problems and drive organizational alignment
**Basic Qualifications:**
+ At least 3 years of experience working in Product Management
+ Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
**Preferred Qualifications:**
+ Experience translating business strategy and analysis into consumer facing digital products
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position_
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $149,800 - $171,000 for Manager, Product Management
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Branch Manager
PNC
**
Peoria, IL
Posted about 11 hours ago
**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's retail organization, you will be based in Peoria, IL.
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
+ Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
+ Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
+ Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
+ Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
+ To learn more about this and other opportunities on our team.Watch this video. (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/Retail\_Banking.mp4)
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented
**Competencies**
Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management
**Work Experience**
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
**Pay Transparency**
Base Salary: $47,500.00 – $109,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 04/24/2026, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Assistant Manager
Jockey International, Inc.
**
Simpsonville, KY
Posted about 11 hours ago
Description
Jockey is seeking an energetic Assistant Manager to join our team at our Louisville, KY location. As an Assistant Manager for Jockey while working as the Manager on Duty (MOD), you will provide leadership and direction in assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.
At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.
We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?
JOB EXPECTATIONS
+ Demonstrate leadership that reflects Jockey’s core values and culture.
+ Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
+ Lead and maintain consistency and accountability in guest service principles through communications, training, and individual accountability.
+ Assist in recruiting, selecting and training a team of qualified, dedicated and professional store associates based on established core competencies.
+ Support onboarding, training and development of newly hired associates.
+ Lead and inspire store team through effective coaching and development support needed to create a high-performance store sales and management team.
+ Review key performance metrics with staff to drive profitability and service in the store on a consistent basis.
+ Maintain all store operational standards including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures. Take action to correct when needed.
+ Assist in managing the execution and adherence to all corporate programs including Jockey Rewards®
+ Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
+ Ensure all Company prescribed standards are met and adhered to by all employees.
+ Perform store opening and closing procedures in accordance with Jockey policies.
+ Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
+ Protect the security of cash, inventory, and other company assets according to policies and procedures.
+ Other job duties as assigned.
QUALIFICATIONS
REQUIRED:
+ Must be 18 years of age or older.
+ High School degree or equivalent.
+ 1-3 years of successful management experience in a retail environment
+ Strong selling experience required with the proven ability to meet or exceed performance standards.
+ Strong communication (verbal and written) and interpersonal skills
+ Proven experience in attracting, developing and retaining strong talent.
+ Excellent problem-solving abilities.
+ Flexibility to work opening/closing shifts, weekends, holidays, and overtime as business dictates
+ Strong working knowledge of POS systems.
PREFERRED:
+ MS Office skills
+ Advanced degree
PHYSICAL DEMANDS/WORKING ENVIRONMENT
+ Ability to move a minimum of 25 pounds.
+ Ability to effectively maneuver around the sales floor, and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
+ Ability to work with/around cleaning chemicals.
In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), generous Paid Time Off (PTO), educational support, fitness club discounts , employee discounts and Rewards, a business casual work environment, and exciting career growth opportunities!
Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
MANAGER OF EMERGENCY MANAGEMENT SERVICES
City of Chicago
**
Chicago, IL
Posted about 11 hours ago
**Description:**
**BID/JOB ANNOUNCEMENT**
**MANAGER OF EMERGENCY MANAGEMENT SERVICES**
**DEPARTMENT OF PUBLIC HEALTH**
**Public Health Emergency Preparedness and Response**
**Number of Positions: 1**
(additional vacancies possible pending budget approval)
**Starting Salary: $99,480.00**
New hires are paid the starting rate. Current employees’ pay rate is determined by their job title and years of service
**Applications for this position will be accepted until 11:59pm CDT on 05/08/2026**
**This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNITS 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.**
**BID INSTRUCTIONS:** **To bid on this position,** APPLY ON THE BID SITE (https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en) **and:**
**1. Check the box on your profile titled “Currently employed by the City of Chicago”**
**2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)**
**3. Select your correct bargaining unit, upload your resume, and complete the application**
**FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION**
CDPH works with communities and partners to create an equitable, safe, resilient, and healthy Chicago.
Under direction, manages city-wide emergency management planning and coordination programs and activities in the areas of preparedness, mitigation, response, and recovery, and performs related duties as required.
**ESSENTIAL DUTIES**
**·** Supervises professional emergency management staff engaged in developing and updating city-wide emergency management plans in preparation for and response to emergency and disaster situations
**·** Oversees the development and implementation of operating procedures and action plans to effectively utilize emergency personnel and equipment during emergency or disaster situations
**·** Activates the proper response plan during emergency situations/public safety incidents, following established protocols and standard operating procedures
**·** Oversees the development of Incident Action Plans for city sponsored special events
**·** Coordinates emergency personnel and services at emergency or disaster incidents
**·** Monitors and directs the coordination of recovery efforts to restore services and operations
**·** Manages emergency planning projects, directing staff activities including disaster simulation exercises and emergency operations drills to prepare city departments to effectively respond to emergencies
**·** Conducts research and prepares reports for management to remain abreast of best practices and new developments in the area of emergency management preparedness
**·** Oversees staff performing threat and vulnerability assessments, determining necessary security and risk mitigation measures
**·** Prepares management reports relating to emergency operations planning and preparedness activities; prepares related reports regarding costs associated with emergency management response plans
**·** Oversees the preparation of public information materials and conducts public education presentations on emergency management programs
_Additional duties may be required for this position_
**Location:** 1340 S Damen Ave, 4th Floor
**Days:** Monday – Friday
**Hours:** 8:30am – 4:30pm
**THIS POSITION IS IN THE CAREER SERVICE**
**Qualifications:**
**MINIMUM QUALIFICATIONS**
· Eight (8) years of project management or emergency manager experience, **OR**
· Graduation from an accredited college with an associate’s degree in Public Safety Management, Public Administration, or a directly related field, plus six (6) years of project management or emergency management experience, **OR**
**·** Graduation from an accredited college or university with a bachelor’s degree in Public Safety Management, Public Administration, or a directly related field, plus four (4) years of project management or emergency management experience, **OR**
· Graduation from an accredited college or university with a master’s degree in Public Safety Management, Public Administration, or a directly related field, plus three (3) years of project management or emergency management experience
**SELECTION REQUIREMENTS**
This position requires applicants to complete an interview which will include a skills assessment as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.
For information about City of Chicago employee benefits, please click here (https://www.chicago.gov/city/en/depts/fin/benefits-office.html)
**For information about City of Chicago salaries and job titles, please** click here (https://www.chicago.gov/content/dam/city/depts/dhr/supp\_info/JobClassification/2025\_Classification\_and\_Pay\_Plan.pdf)
**APPLICATION EVALUATION:** Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago
**COMMITMENT TO DIVERSITY:** To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes, please click here. (https://www.chicago.gov/city/en/depts/dhr/provdrs/emp.html)
**ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.**
**The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.**
**City of Chicago**
Brandon Johnson, Mayor
Manager, Customer Service Management
Cardinal Health
**
Frankfort, KY
Posted about 11 hours ago
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy Services, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them—faster.**
**_Responsibilities:_**
+ Provide strategic direction for management and development of pharmacy programs including optimizing workflows using tools such as PMS, CRMs, IVRs, digital communications and other available technologies and products.
+ Manage subordinate supervisors who direct employees in fulfilling customer’s requests
+ Responsible for the overall direction, coordination, and evaluation of their teams’ employees
+ Oversee work on a daily basis in conjunction with supervisors and team leads while resolving day-to-day problems using defined processes
+ Build customer relationships, interpret customer needs and assesses their business requirements while developing alternate solutions when neede
+ Interact with clients to provide resolution to inquiries and present updates on specific program performance
+ Regularly communicate with customer account managers on client requests and needs
+ Oversee employee schedules to ensure proper business coverage as outlined by client contracts and company policies
+ Set priorities for the team to ensure task completion, coordinate work activities with other supervisors
+ Conduct time and capacity studies to forecast future staffing needs
+ Coordinate with talent acquisition related to vacancy needs and interview and select top talent
+ Coach and mentor supervisors providing feedback and advice
+ Design and deliver corrective action plans for employees
+ Provide input into succession plans and development plans for employees
+ Perform HR related duties such as PTO requests, Timecards, Quarterly Reviews
+ Conduct one-on-one discussions with supervisors documenting performance and providing feedback
+ Work within budget and financial objectives as defined by director
+ Works directly with the manufacturer clients on program requirements, day to day operations and ideas to grow the business
+ Participates in Quarterly Business Reviews with the client
+ Communicate with directors providing updates on current workload and performance
+ Serve as an escalation point of contact for employees, patients, and providers to resolve issues
+ Serve as a subject matter expert providing coaching and training to employees in the areas of customer service, case resolution, and database management
+ Coordinate with training center of excellence related to upcoming training needs
+ Develop employee knowledge and skill set through monitoring and quality review of telephone calls and documentation of work
+ Review activity reports to assess performance to maintain contractual KPI’s and SLA’s
**_Qualifications:_**
+ Minimum of Bachelor’s degree or equivalent, preferred
+ Proven record of leading and developing a team of employees with experience building a bench of talent
+ Prior experience in call center, healthcare, or related field, preferred
+ Health insurance knowledge with both commercial and government plans highly desired
+ Specialty pharmaceutical knowledge, preferred
+ Strong desire for career progression into leadership roles
+ Willingness to roll up sleeves and work with any levels of the organization
+ Excellent listener, problem solver, motivator, and coach
+ Demonstrated leadership and communication skills
+ Approachable with the ability to build rapport with teammates across functions and businesses
+ Sound decision maker with financial acumen
**What is expected of you and others at this level**
+ Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short-term and long-term impact on work processes, outcomes, and customers
+ Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
+ Interactions normally involves resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**REMOTE DETAILS** : You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $87,700 - $125,300
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 6/23/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Product Manager
Caterpillar, Inc.
**
Peoria, IL
Posted about 11 hours ago
**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
**Job Summary:**
As **Product Manager** in the Electric Power Division, your work is essential to the success and future customer value development for the Power Hub and SpecSizer applications. You will manage the expansion and enhancements of sought-after features from Voice of Customer and Voice of Dealer feedback and define the steps in the journey to bring these solutions to life.
**What You’ll Do:**
In this role, you will lead the definition, requirements collection, and development execution of the Power Hub and SpecSizer applications. Additionally, you will build effective working relationships with business partners to define the roadmap for the future development and identify the critical customer value drivers that need to be integrated into the applications. Job duties include:
+ Lead development of product roadmaps, detailed functional requirements, and user stories based on customer feedback, business requests, and performance metrics
+ Contribute to the design and development of the graphic user interface, user experience, product enhancements, new features, and issue resolutions
+ Coordinate with product owner and development team to ensure digital products or features are delivered to time and quality specifications
+ Collect and analyze customer feedback and satisfaction levels to determine and implement product improvement opportunities
+ Monitor and report on product performance
+ Partner with marketing to position and promote digital products
**What You Have:**
**Degree:**
+ Four-year degree in business, marketing, computer science or a related field or equivalent experience.
**Creativity:** Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability
to apply it to a variety of business situations.
+ Shares ideas and is open to other opinions and views.
+ Analyzes own assignments and work environment for creative changes.
+ Exhibits interest in new ideas and experimentation.
+ Contributes to and encourages new ideas; builds on suggestions of others.
+ Explores possibilities and their viability.
**Decision Making and Critical Thinking** : Knowledge of the decision-making process and associated tools and
techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ Applies an assigned technique for critical thinking in a decision-making process.
+ Identifies, obtains, and organizes relevant data and ideas.
+ Participates in documenting data, ideas, players, stakeholders, and processes.
+ Recognizes, clarifies, and prioritizes concerns.
+ Assists in assessing risks, benefits and consideration of alternatives.
**Human-Centered Design (HCD):** Knowledge of Human-Centered Design model, principle, and concepts; ability to
understand the perspective of people who experience a problem, their needs, and provide them with a solution
which truly meets their needs effectively.
+ Follows related guidelines to identify new, advanced, and readily acceptable initiatives.
+ Defines the problem carefully to ensure that no assumptions for causes or solutions are implied and the desired outcome is clear.
+ Encourages others to share creative ideas; resists passing judgment to others' ideas.
+ Gathers and compiles required information to recommend a solution.
+ Presents prototypes to sponsor users and makes suggestions based on the feedback.
**User Experience Design:** Knowledge of user experience design tools, techniques and approaches; ability to design
applications that are valued, positively perceived and used by clients.
+ Consults on optimizing mental, visual and manual work loads.
+ Advises on key factors and provides information needed in effective user experience design.
+ Consults on user mental models and the business impact of user experience designs.
+ Coaches others on how to evaluate design effectiveness and contextual analysis.
+ Chooses tools and techniques for persona-based designs.
+ Develops design mock-ups, prototypes, usage scenarios, navigation maps, specifications and other design documents.
**User Interface Design:** Knowledge of user-centered design principles and human-computer interaction; ability to
design and develop intuitive, visually appealing, and user-friendly interfaces that meet business goals and user
needs.
+ Creates high-fidelity prototypes to test and refine design concepts.
+ Develops and maintains design documentation, including design systems and style guides.
+ Identifies and troubleshoots usability issues in existing interfaces.
+ Stays up-to-date with industry trends and emerging technologies in user interface design.
+ Measures and analyzes the success of a user interface design using KPIs.
+ Collaborates with cross-functional teams, including product management and engineering.
**Top Candidates Will Also Have:**
+ Previous experience with product design and voice of customer/requirements collection
+ Previous experience with product development cycle
+ Master’s degree in business administration or related field
**Additional Information:**
+ This position requires the candidate to work a 5-day-a-week schedule in the office.
+ Travel up to ~10% is possible
+ Visa sponsorship is NOT available for this position
+ Relocation is not available for this position
**Summary Pay Range:**
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
**Posting Dates:**
April 24, 2026 - May 8, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
Manager Cybersecurity
Caterpillar, Inc.
**
Peoria, IL
Posted about 11 hours ago
**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Cat Technology** collaborates with partners across the Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat Technology also owns enterprise-wide initiatives in innovation, research and development, manufacturing automation and advanced materials, ensuring Caterpillar continues to lead the industry in technological excellence and engineering innovation.
As a **Manager Cybersecurity – Governance, Risk & Compliance** , you will lead security compliance and assurance for A&A products and platforms. You will own regulatory readiness, standards compliance, audit outcomes, and customer security assurance across a global, safety‑critical portfolio. You’ll guide a small team focused on CRA, IEC 62443, ISO 27001, and ISO 9001 alignment while driving risk governance and providing executive‑level visibility. This role is ideal for a pragmatic, execution‑focused leader who thrives at the intersection of engineering, regulation, quality, and customer trust.
**Additional Information:**
+ **This role is located in Mossville, IL with potential alternate locations and does offer relocation.**
+ **This role is 1st shift, Monday – Friday.**
+ **This role is 100% on-site with no opportunity for hybrid or remote schedules**
+ **This role requires up to 25% domestic and international travel**
**What You Will Do:**
+ Execute an established A&A cybersecurity and compliance vision by translating strategy into operating processes, evidence, metrics, and sustained outcomes.
+ Lead the A&A security governance, risk, and compliance program across the product lifecycle.
+ Ensure alignment with key cybersecurity and quality standards, including CRA, IEC 62443, ISO 27001, and ISO 9001.
+ Translate regulatory and standards requirements into clear, actionable expectations for engineering and product teams.
+ Establish consistent, auditable security and compliance evidence for new products, sustaining engineering, and fielded systems.
+ Coordinate internal and external audits, manage audit findings, and drive corrective actions to closure.
+ Serve as the primary owner for security and quality controls and maintain defensible compliance posture.
+ Lead CRA readiness activities, including secure‑by‑design documentation, vulnerability management, SBOM requirements, and regulatory interpretation.
+ Drive adoption of IEC 62443 secure development lifecycle practices and support design reviews for compliance risks.
+ Manage risk acceptance, deviations, and exceptions, providing documented risk decisions and escalation support.
+ Lead responses to customer and third‑party security questionnaires, audits, and assessments.
+ Ensure customer security assurances are accurate, consistent, and reflective of actual product posture.
+ Define and maintain KPIs related to regulatory readiness, audit posture, and customer security risk trends.
+ Deliver executive‑level reporting and insights to support leadership decision‑making.
+ Lead, mentor, and develop a small team of security and compliance professionals.
+ Collaborate cross‑functionally with Engineering, Product, Legal, Privacy, Quality, and Enterprise Security to drive consistent compliance outcomes.
**What You Have (Basic Requirements):**
+ A bachelor’s degree in Cybersecurity, Information Security, Computer Science, Computer Engineering, Electrical Engineering or related field.
+ **Planning:** Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
+ **Risk Management** : Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
+ **Talent Management:** Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.
+ **Team Management:** Knowledge of effective team building techniques; ability to form and manage effective teams.
+ **Information Technology (IT) Security Policies:** Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.
+ **Cyber Security:** Knowledge of network attacks and the defenses used; ability to defend and prevent electronic threats, theft and attacks.
**What Will Set You Apart (Top Candidates Will Have):**
+ Knowledge of the processes, tools and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling and preventing violations of IT security.
+ Prior experience with external auditing
+ Previous experience with a Big Four consulting firm
+ Ability to fluently speak Spanish or Portuguese
**What You Will Get:**
Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\_i-UVln&index=39) – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\_i-UVln&index=25) .
**About Caterpillar:**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
\#LI
\#BI
**Summary Pay Range:**
$147,760.00 - $221,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
**Posting Dates:**
April 24, 2026 - May 6, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
Business Manager
Bank of America
**
Chicago, IL
Posted about 11 hours ago
Business Manager
Chicago, Illinois
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Business-Manager\_26014689-1)
**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Business-Manager\_26014689-1)
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Business-Manager\_26014689-1)
**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Business-Manager\_26014689-1)
**Job Description:**
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
**Job Description:**
The Business Manager role is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the team’s business plan and goal deliverables. Helps manage the team’s business plan and practice financials. Tracks progress with quantifiable business and activity goals and ensures team daily activities aligns with practice metrics, goals, and objectives. Coordinates team assignments, projects and key initiatives, and ensures execution of team’s client service strategy. Requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area and products. Requires a working knowledge of general bank policies, programs and procedures and financial/accounting practices. This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
**Job Responsibilities:**
+ Create and manage team routines (e.g. regular team meetings, communications, team calendars)
+ Conduct team meetings to drive business plan execution
+ Establish an agreed upon team scorecard and revisit regularly to ensure accountability.
+ Create scale and capacity through operational efficiencies and available technology
+ Coordinate and help prioritize work assignments across team to ensure completion
+ Oversee execution of client service strategy and client review processes
+ Track team performance against goals and prior year performance, including identifying key opportunities and success on key programs
+ Establish budget and manage expenses regularly, including Business Development Account(BDA)
+ Assist with the sourcing, assessing, and onboarding of new talent, and the off boarding of transitioning talent
**Required Qualifications:**
+ Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
+ SAFE Act Registration; ADV-2B Required
+ Obtain and/or maintain at least one firm approved designation
+ Strong leadership abilities, communication, and delegation skills
+ Understanding of how to deliver a strong overall client experience
+ Thorough knowledge and understanding of the suite of Wealth Management products and services
+ Proven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/procedures
+ Strong analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate risk
+ Ability to influence and demonstrate strong and effective leadership through clear communication and collaboration with other partners to make sound decisions with courage and conviction; demonstrated ability to influence to the desired outcome, without direct authority
**Desired skills:**
+ Highly organized and operationally strong
+ Skilled at relationship building and trust
+ Strong communication both verbal and written.
+ Experience leading teams and driving accountability in a professional service environment.
+ Experience with compensation planning, staff reviews, and team development
+ Experience in wealth management, financial services, or another relationship-driven advisory business.
+ Familiarity with AI tools
+ Administrative Services
+ Customer Experience Improvement
+ Project Management
+ Sales Performance Management
+ Strategy Planning and Development
+ Business Acumen
+ Business Analytics
+ Candidate Screening
+ Coaching
+ Continuous Improvement
+ Account Management
+ Process Simplification
+ Reporting
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "** poster.
**View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Manager, Customer Service Management
Cardinal Health
**
Springfield, IL
Posted about 11 hours ago
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy Services, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them—faster.**
**_Responsibilities:_**
+ Provide strategic direction for management and development of pharmacy programs including optimizing workflows using tools such as PMS, CRMs, IVRs, digital communications and other available technologies and products.
+ Manage subordinate supervisors who direct employees in fulfilling customer’s requests
+ Responsible for the overall direction, coordination, and evaluation of their teams’ employees
+ Oversee work on a daily basis in conjunction with supervisors and team leads while resolving day-to-day problems using defined processes
+ Build customer relationships, interpret customer needs and assesses their business requirements while developing alternate solutions when neede
+ Interact with clients to provide resolution to inquiries and present updates on specific program performance
+ Regularly communicate with customer account managers on client requests and needs
+ Oversee employee schedules to ensure proper business coverage as outlined by client contracts and company policies
+ Set priorities for the team to ensure task completion, coordinate work activities with other supervisors
+ Conduct time and capacity studies to forecast future staffing needs
+ Coordinate with talent acquisition related to vacancy needs and interview and select top talent
+ Coach and mentor supervisors providing feedback and advice
+ Design and deliver corrective action plans for employees
+ Provide input into succession plans and development plans for employees
+ Perform HR related duties such as PTO requests, Timecards, Quarterly Reviews
+ Conduct one-on-one discussions with supervisors documenting performance and providing feedback
+ Work within budget and financial objectives as defined by director
+ Works directly with the manufacturer clients on program requirements, day to day operations and ideas to grow the business
+ Participates in Quarterly Business Reviews with the client
+ Communicate with directors providing updates on current workload and performance
+ Serve as an escalation point of contact for employees, patients, and providers to resolve issues
+ Serve as a subject matter expert providing coaching and training to employees in the areas of customer service, case resolution, and database management
+ Coordinate with training center of excellence related to upcoming training needs
+ Develop employee knowledge and skill set through monitoring and quality review of telephone calls and documentation of work
+ Review activity reports to assess performance to maintain contractual KPI’s and SLA’s
**_Qualifications:_**
+ Minimum of Bachelor’s degree or equivalent, preferred
+ Proven record of leading and developing a team of employees with experience building a bench of talent
+ Prior experience in call center, healthcare, or related field, preferred
+ Health insurance knowledge with both commercial and government plans highly desired
+ Specialty pharmaceutical knowledge, preferred
+ Strong desire for career progression into leadership roles
+ Willingness to roll up sleeves and work with any levels of the organization
+ Excellent listener, problem solver, motivator, and coach
+ Demonstrated leadership and communication skills
+ Approachable with the ability to build rapport with teammates across functions and businesses
+ Sound decision maker with financial acumen
**What is expected of you and others at this level**
+ Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short-term and long-term impact on work processes, outcomes, and customers
+ Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
+ Interactions normally involves resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**REMOTE DETAILS** : You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $87,700 - $125,300
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 6/23/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Manager Cybersecurity
Caterpillar, Inc.
**
Mossville, IL
Posted about 11 hours ago
**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Cat Technology** collaborates with partners across the Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat Technology also owns enterprise-wide initiatives in innovation, research and development, manufacturing automation and advanced materials, ensuring Caterpillar continues to lead the industry in technological excellence and engineering innovation.
As a **Manager Cybersecurity – Governance, Risk & Compliance** , you will lead security compliance and assurance for A&A products and platforms. You will own regulatory readiness, standards compliance, audit outcomes, and customer security assurance across a global, safety‑critical portfolio. You’ll guide a small team focused on CRA, IEC 62443, ISO 27001, and ISO 9001 alignment while driving risk governance and providing executive‑level visibility. This role is ideal for a pragmatic, execution‑focused leader who thrives at the intersection of engineering, regulation, quality, and customer trust.
**Additional Information:**
+ **This role is located in Mossville, IL with potential alternate locations and does offer relocation.**
+ **This role is 1st shift, Monday – Friday.**
+ **This role is 100% on-site with no opportunity for hybrid or remote schedules**
+ **This role requires up to 25% domestic and international travel**
**What You Will Do:**
+ Execute an established A&A cybersecurity and compliance vision by translating strategy into operating processes, evidence, metrics, and sustained outcomes.
+ Lead the A&A security governance, risk, and compliance program across the product lifecycle.
+ Ensure alignment with key cybersecurity and quality standards, including CRA, IEC 62443, ISO 27001, and ISO 9001.
+ Translate regulatory and standards requirements into clear, actionable expectations for engineering and product teams.
+ Establish consistent, auditable security and compliance evidence for new products, sustaining engineering, and fielded systems.
+ Coordinate internal and external audits, manage audit findings, and drive corrective actions to closure.
+ Serve as the primary owner for security and quality controls and maintain defensible compliance posture.
+ Lead CRA readiness activities, including secure‑by‑design documentation, vulnerability management, SBOM requirements, and regulatory interpretation.
+ Drive adoption of IEC 62443 secure development lifecycle practices and support design reviews for compliance risks.
+ Manage risk acceptance, deviations, and exceptions, providing documented risk decisions and escalation support.
+ Lead responses to customer and third‑party security questionnaires, audits, and assessments.
+ Ensure customer security assurances are accurate, consistent, and reflective of actual product posture.
+ Define and maintain KPIs related to regulatory readiness, audit posture, and customer security risk trends.
+ Deliver executive‑level reporting and insights to support leadership decision‑making.
+ Lead, mentor, and develop a small team of security and compliance professionals.
+ Collaborate cross‑functionally with Engineering, Product, Legal, Privacy, Quality, and Enterprise Security to drive consistent compliance outcomes.
**What You Have (Basic Requirements):**
+ A bachelor’s degree in Cybersecurity, Information Security, Computer Science, Computer Engineering, Electrical Engineering or related field.
+ **Planning:** Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
+ **Risk Management** : Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
+ **Talent Management:** Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.
+ **Team Management:** Knowledge of effective team building techniques; ability to form and manage effective teams.
+ **Information Technology (IT) Security Policies:** Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.
+ **Cyber Security:** Knowledge of network attacks and the defenses used; ability to defend and prevent electronic threats, theft and attacks.
**What Will Set You Apart (Top Candidates Will Have):**
+ Knowledge of the processes, tools and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling and preventing violations of IT security.
+ Prior experience with external auditing
+ Previous experience with a Big Four consulting firm
+ Ability to fluently speak Spanish or Portuguese
**What You Will Get:**
Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\_i-UVln&index=39) – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\_i-UVln&index=25) .
**About Caterpillar:**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
\#LI
\#BI
**Summary Pay Range:**
$147,760.00 - $221,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
**Posting Dates:**
April 24, 2026 - May 6, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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