Virtual-Assistant, Medical-Virtual-Assistant, Healthcare-Administrative-Assistant Jobs

We are looking for a General Virtual Assistant who will play a vital role in ensuring the seamless operation of our medical practice by performing a range of administrative, operational, and clerical tasks. The ideal candidate should have excellent organizational and communication skills, the ability to work independently, and a proactive approach to problem-solving.

You are required to have experience in fulfilling various administrative tasks including documenting the review-of-systems and physical examination, documenting the history of the patient's present illness, and the likes. A strong Internet connection is required along with experience using communication tools like Zoom, Google Chat, etc.

Medical VA Responsibilities:

• Manage and organize calendars, appointments, and meetings.
  - Schedule patient appointments and handle follow-up reminders (Phone)
  - Coordinate with staff for meetings and prepare agendas.
  - Respond to patient inquiries via email or chat in a professional and timely manner.
  - Confirm appointments and provide necessary instructions to patients.
  - Update and maintain patient records in the practice management system.
  - Organize and digitize medical and administrative documents.
  - Assist in creating reports for practice performance, billing, and patient statistics.
  - Identify inefficiencies and propose solutions for smoother operations.
  - Provide administrative support for workflow documentation and SOP updates.
  - Perform online research as needed for medical or operational needs.
  - Prior Authorization and Eligibility
  - Handle ad hoc administrative tasks to support the team.
  
  Medical VA Requirements:
  
  Experience in the healthcare industry or medical private practice.
  Knowledge of HIPAA compliance and data privacy standards.
  Familiarity with electronic medical record (EMR) systems.
  Knowledgeable in medical terminology
  Experience working with a physician is a plus
  Strong verbal and written communication.
  Strong organizational and time management skills.
  Significant experience with current technologies, like Google drive, zoom, Canva and cloud services
  Good practical experience with word-processing software and scribe tools.
  More than 1 year of experience in team handling remotely. Team Leader or supervisory level is welcome to apply
  This is a part-time job ( US time) but will eventually become full-time.
  
  You will get the following offer:
  
  Full Time: 40 Hours a week/ 8 Hours a day
  Rate: $5 per hour after training
  Paid Training Hours
  Weekend Off
  Weekly Payout

Health Card after 6 months

Originally posted on Himalayas

For administrative support for our multispecialty medical practice, we are looking for a virtual assistant who is extremely well-organised and meticulous. The ideal applicant will be in charge of scheduling patient appointments, responding to questions, and performing other administrative duties

Responsibilities

• Patient Scheduling: Manage patient appointments across multiple specialties (primary care, weight loss, OB/GYN, neurology, podiatry, cardiology, pediatrics).

• Patient Communication: Answer incoming calls, emails, and texts from patients.

• Patient Intake: Collect patient information and prepare for telemedicine appointments.

• Insurance Verification: Utilize Navinet and Availity to verify patient insurance eligibility and benefits.

• Prior Authorization: Assist in prior authorizations for medical procedures and treatments through CoverMyMeds.

• Payment Assistance: Lead patients to process copays and insurance payments.

• Data Entry: Maintain accurate and up-to-date patient records in the Athena electronic health record system.

Qualifications

• Strong organizational and time management skills.

• Strong and excellent customer service skills.

• Excellent verbal and written communication skills.

• Proficiency in using medical practice management software (Athena) - nice to have

• Experience with insurance verification and prior authorization processes. - nice to have

• Ability to multitask and prioritize tasks.

• Proficiency in Spanish and/or English.

Applications/Software

• Athena

• Klara

• Availity

• Navinet

• Covermymeds

• Phone System: RingCentral

Client Industry: Health, Wellness and Fitness

Originally posted on Himalayas