Support Services Administration Jobs

Join DCSA as a Postal Operations Specialist to manage our enterprise postal & shipping programs. You will oversee USPS & commercial carrier services (UPS/FedEx), manage budgets, validate invoices, & improve processes. This key role acts as a program expert & contract overseer, demanding strong skills in logistics, financial accountability, & analysis. Help drive the effectiveness of our critical shipping operations. As a SUPPORT SERVICES SPECIALIST you will be responsible for the following duties: Manage DCSA's postal and shipping programs, serving as a liaison to USPS, UPS, and FedEx to ensure operational effectiveness and resolve account issues. Oversee the program budget, including spend plan development and execution. Validates and approves carrier invoices for payment, ensuring financial accountability. Analyze mail systems and processes to recommend policy changes and equipment modernization. Develops and implements new procedures to improve efficiency. Serve as the Contracting Officer Representative (COR) for the Official Postal Center contract and as the agency point of contact for shipping programs. Administer shipping platforms like UPS CampusShip, managing user access and reviewing shipments. Develops and conducts agency-wide training on mail systems. Manage day-to-day Official Postal Center operations and official mail functions. Oversees the transfer and disposition of operational records. Specialized Experience (for positions above GS-5): One year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: OPM - Support Services Specialist for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 11/02/2026 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-11 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: Analyzing, evaluating, and improving mail management processes for an organization. This includes managing programs for both the United States Postal Service (USPS) and commercial carriers like UPS and FedEx. Managing agency-wide shipping accounts, resolving billing issues, and serving as an administrator for shipping platforms (such as UPS CampusShip). This includes validating invoices for payment and ensuring accountability for all shipments. Evaluating mailing systems and practices to recommend changes to policies and procedures that increase efficiency and effectiveness across an enterprise. Developing budget projections, preparing annual spend plans, and overseeing the execution of funds for postal and shipping operations. Serving as a primary or alternate Contracting Officer Representative (COR) for postal service contracts, ensuring vendor performance aligns with contract requirements. Resolving issues, and developing and conducting training for users across an organization on systems and procedures for shipping programs. Specifically you will be evaluated on the following competencies: 1. Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. 2. Financial Management - Prepares, justifies, and/or administers the budget for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization. 3. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 4. Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

This position is located at the Global Veterinary Medical Practice at Aberdeen Proving Ground South (Edgewood, MD). Plans and carries out assignments related to various program management support functions of the organization such as matters of budget, office automation, logistics, supply, and government purchases. Assists with supply and logistics, general and office administrative functions, correspondence, briefings, special projects and studies, and internal control actions. Creates and manages various databases for information gathering and reporting for evaluation purposes. Serves as the Information Technology (IT) point of contact and provides guidance and support to Army Veterinary Services personnel. Performs work and oversight duties in areas pertaining to the Government Purchase Card Program, event planning, correspondence review and control, as well as other office administrative functions necessary to carry out the mission. Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.Minimum Qualifications: Progressively responsible work experience that includes a practical application of the above described or related work experience. Must have knowledge of military administrative management policy and procedures. Must be able to communicate in a clear, concise, and grammatically correct manner and be able to write. Must know how to design and manage recurring reports and create and manage electronic databases. Must have knowledge of military protocol procedures to plan and execute special events and functions, such as Change of Command ceremonies. Must possess a valid driver's license and be able to drive in the local commuting area. Highly Preferred Criteria: Possess a minimum of 12 months experience as a government purchase card holder. Experience working with systems like US Bank, Joint Appointment Module, Procurement Integrated Enterprise Environment, and Standard NAF Automated Contracting System. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

About the Position: This is a Support Services Specialist, GS-0342-05/06/07 position for the U.S. Army Corps of Engineers Rock Island District, located in Rock Island, Illinois. This position will be filled at the GS-05, GS-06 or GS-07 level. If selected at the GS-05 level, noncompetitive promotion to the full performance level is authorized. Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include: Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions. Maintain calendar of supervisor's activities such as conferences, meetings, or other functions. Initiate a variety of personnel actions, annual performance ratings, and new employee orientation. Work with supervisors to develop and update training budget. Maintain property inventory for management/branch. Serve as the company cardholder for the branch. Create updates to overall office procedures and administrative matters. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Minimum Qualifications for Support Services Specialist GS-05: Specialized Experience: One year of specialized experience equivalent to the GS-04 level in the Federal service which includes: maintaining office files, serving as primary point of contact for visitors, and utilizing automation applications. OR Education:Successfully completed a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university. (Note: You must attach a copy of your transcripts.) OR Combination Education and Experience:Specialized experience, but less than one year; and I have more than one year but less than the required education. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your transcripts.) Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-04). Minimum Qualifications for Support Services Specialist GS-06: Specialized Experience: One year of specialized experience equivalent to the GS-05 level in the Federal service which includes: Initiating personnel requests, maintaining branch office supplies, and generating travel arrangements for branch personnel. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). Minimum Qualifications for Support Services Specialist GS-07: Specialized Experience: One year of specialized experience equivalent to the GS-06 level in the Federal service which includes: Collecting budgetary information used for budget planning and tracking, purchasing office supplies, equipment, and services, processing travel orders and vouchers, composing memorandums and correspondence, and generating a variety of personnel actions for all branch personnel. OR Education: Successfully completed one full academic year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as public administration, business administration, industrial engineering, industrial management, or other administrative or management fields. (NOTE: You must attach a copy of your transcripts for verification). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

The Support Services Supervisor oversees comprehensive administrative support programs within the Veterans Health Administration (VHA). The position directs space and resource management, procurement support, budget operations, and government charge card programs; develops policies and operational improvements; advises senior leadership; and supervises staff to ensure effective, efficient, and compliant program operations. Major duties include but are not limited to: Directs and oversees comprehensive administrative support programs, including space management, procurement support, telecommunications, equipment, supplies, and logistical operations. Develops and implements policies, procedures, and operational strategies governing administrative support functions to improve organizational efficiency and regulatory compliance. Leads organizational space planning, utilization studies, office relocations, and resource allocation initiatives to support changing operational requirements. Manages government purchase and travel charge card programs, ensuring regulatory compliance, program oversight, employee training, and resolution of complex issues. Formulates and administers program budgets, evaluates funding requirements, monitors expenditures, and provides financial analyses and recommendations to senior leadership. Conducts comprehensive program evaluations, organizational studies, and analytical reviews to identify operational deficiencies and implement corrective improvements. Exercises supervisory authority over assigned personnel, including directing work activities, establishing priorities, evaluating performance, and providing technical guidance and training. Serves as a senior technical advisor and organizational representative on administrative operations, resource management, and program policies, coordinating with internal and external stakeholders. Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: Available Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Support Services Supervisor/PD280520 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Resume must support three out of the four examples below: Managing comprehensive administrative support programs involving multiple functional areas, such as space management, procurement support, property management, telecommunications, logistical operations, or government charge card programs within a complex organization. Developing and implementing administrative policies, procedures, and operational improvements to address complex organizational requirements, ensure regulatory compliance, and improve program effectiveness and resource utilization. Directing or overseeing program operations and personnel, including establishing work priorities, coordinating assignments, evaluating operational performance, and providing technical guidance to support organizational objectives. Conducting complex program and budget analyses and advising senior leadership on resource requirements, operational deficiencies, financial management, organizational changes, and recommendations affecting administrative program operations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPPORT SERVICES SPECIALIST, Position Description Number D1595P02 and is part of the PA Deputy Chief of Staff G6, National Guard. 1 or more Position(s) may be hired against this Announcement. As a SUPPORT SERVICES TECHNICIAN, GS-0342-09, you will support official records and information management programs and initiatives. Implement records management with directorates and units within the installation and/or state. Conduct and/or facilitate specialized training sessions and briefings on records/information management. Serve as the installation and/or state Privacy Act Officer and Freedom of Information Act / Privacy Act Program Management Officer. Execute plans, policies, and objectives for automated records management program administration. Identify areas of improvement based on policy issuance, higher-level directives, and new initiatives. Conduct studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology (IT) solutions and applications relative to electronic records management. Serve as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program. Assist in leading the installation and/or state Printing and Reproduction Program and/or Facility. Serve as an subject matter expert in the management of the publications and forms development process. Provide input to the installation and/or state field printing program regarding the limitations and capabilities of all types of commercial printer and multi-function devices (MFD). Serve as the Assistant Mail Control Manager for the installation and/or state. Performs other duties as assigned. APPOINTMENT STATUS: EXCEPTED This is a Dual Status Excepted Service Technician position in the Pennsylvania Army National Guard. AREA OF CONSIDERATION: Non-Bargaining Position AOC 1: NG Employees at the Deputy Chief of Staff G6 AOC 2: NG employees in the Deputy Chief of Staff G6 AOC 3: NG Employees of the Pennsylvania National Guard AOC 4: All service members of the Pennsylvania National Guard (This includes M-Day Soldiers, Temporary Technicians and AGR Personnel) AOC 5: Individuals who are currently serving in another branch of service who are willing to become members of the PANG Military Grades: ENLISTED E1-E5 The supervisor for this position is MSG Miller *NOTE: Accessioning into this position is contingent upon verification of Secret Security Clearance GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience in dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs. QUALITY OF EXPERIENCE: Length of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled. SPECIAL NOTE: Per the Merit Promotion and Placement Plan (MPP) if there are more than 15 qualified applicants for each position, by category, a KSA board will be convened in accordance with Chapter 4 of the MPP. PCS STATEMENT: PERMANENT CHANGE OF STATION COSTS WILL NOT BE PAID FOR THIS POSITION. The Department of Military and Veterans Affairs is a diverse team of professionals who strengthen our commonwealth by serving our veterans and partners while preparing military personnel to safeguard our way of life. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPPORT SERVICES SUPERVISOR, Position Description Number D1592P02 and is part of the PA Deputy Chief of Staff G6, National Guard. 1 or more Position(s) may be hired against this Announcement. As a SUPPORT SERVICES SUPERVISOR, GS-0342-10, you will plan, organize, assign, control and evaluate the work of personnel. Plans program, coordinate, and direct the administrative functions of the installation and/or state. Serve as the organization's principal staff action officer responsible for Activity records management. Serve as the Official Mail Manager/Postal Officer for the installation and/or state. Serve as the installation and/or state Printing and Publications Control Officer, responsible for providing the guidance and clarification necessary to carry out the provisions of the installation and/or state Publishing and Printing Program. Performs other duties as assigned. APPOINTMENT STATUS: EXCEPTED This is a Dual Status Excepted Service Technician position in the Pennsylvania Army National Guard. AREA OF CONSIDERATION: Non-Bargaining Position AOC 1: NG Employees at the Deputy Chief of Staff G6 AOC 2: NG employees in the Deputy Chief of Staff G6 AOC 3: NG Employees of the Pennsylvania National Guard AOC 4: All service members of the Pennsylvania National Guard (This includes M-Day Soldiers, Temporary Technicians and AGR Personnel) AOC 5: Individuals who are currently serving in another branch of service who are willing to become members of the PANG Military Grades: ENLISTED E5-E8 Supervisor for this position is 1SG Miller *NOTE: Accessioning into this position is contingent upon verification of Secret Security Clearance GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems. SPECIALIZED EXPERIENCE: Must have at least 30 months experience in dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs. QUALITY OF EXPERIENCE: Length of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled. SPECIAL NOTE: Per the Merit Promotion and Placement Plan (MPP) if there are more than 15 qualified applicants for each position, by category, a KSA board will be convened in accordance with Chapter 4 of the MPP. PCS STATEMENT: PERMANENT CHANGE OF STATION COSTS WILL NOT BE PAID FOR THIS POSITION. The Department of Military and Veterans Affairs is a diverse team of professionals who strengthen our commonwealth by serving our veterans and partners while preparing military personnel to safeguard our way of life. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.