Headquarters: Remote-Friendly (Travel Required) | San Francisco, CA

About the role

Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer who owns autonomous systems across that footprint as one security domain, from both sides: drones, ground robots and automated vehicles for patrol, inspection and moving hardware, including the security of that automation inside secure areas, and the detection systems that tell us what is flying over or operating near a site uninvited.

You set the approach, select and integrate the platforms and sensors, write the requirements vendors build to, and run what you ship, from the operating model where operators assign missions and machines carry them out to the playbook that turns a detection into an identified track and a well-evidenced handoff to whoever holds authority over the airspace. Interdiction is not part of this role. The goal is security that runs itself: coverage, fleet health and evidence verified continuously, with tools and AI agents doing the routine triage. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.

You'll work with the rest of DCSE, including its physical security systems engineers and the engineers on its security monitoring platform, with Anthropic's data center operations and legal teams, and directly with site operators, equipment vendors and aviation and public safety authorities. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.

Key responsibilities

• Autonomous security and inspection systems: own the drones, ground robots and other autonomous platforms for perimeter patrol, incident response and infrastructure inspection: platform selection, operating model, operator qualification, maintenance, and the data path from machine to analyst

• Tools, automation and AI agents: build the integrations that carry detections, tracks, telemetry and fleet health into the team's security monitoring platform, and the tools and agents that triage detections, check fleet health and assemble evidence. When a review keeps costing people time, you build the tool or agent that retires it

• Detection of uncrewed systems: engineer the sensing that tells us what is flying over or operating near a site, what it is and who needs to know: sensor selection and evaluation against live targets, per-site coverage, classification and false-alarm handling, and the playbook from first detection to handoff, with evidence retained

• Security of site automation: engineer the controls on automated vehicles, robots and similar machines that move hardware or work inside secure areas: identity and access, network isolation, what they may record and where it goes, fail-secure behavior, their place in chain of custody, and acceptance before they enter a site

• Regulatory and site constraints: establish what we may sense, fly, drive, record and retain at each site, partner-operated sites included, under the aviation, spectrum, privacy and safety rules that apply there, with the waivers and approvals that extend it and coordination with local authorities set up before it is needed

• Health monitoring: define and test heartbeats, loss-of-coverage and lost-link alarms and fail-secure behavior, so a silent sensor or machine shows as a fault, not a quiet day

• Vendor requirements and acceptance: write the requirements, evaluate against live flights and runs, and hold vendors to what they ship

Minimum qualifications

• Have engineered autonomous or sensing systems in the field (drones, ground robots, automated vehicles, or RF, radar or optical detection sensors): selected, integrated or secured them for an operation other people relied on, and verified what they actually do against real targets or runs rather than a datasheet

• Have integrated systems you did not build (vendor APIs, SDKs, appliances, machine and sensor telemetry) into a platform that outlives any one of them

• Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review

• Have done this work hands-on for data centers, critical infrastructure or a large hardware fleet

• Have designed inside a regulatory or safety constraint (aviation, spectrum, privacy, machine safety or similar) and can show the decision it drove

• Own a domain end to end: set the approach, carry it through with vendors, site operators, partners and authorities, and run it as something people depend on every day

Preferred qualifications

• Remote pilot certification (for example FAA Part 107) and experience flying beyond visual line of sight under a waiver or exemption

• Experience with counter-drone (counter-UAS) detection, airspace surveillance or air traffic data systems

• Experience running a robot, drone or automated-vehicle fleet in an industrial, logistics or data center setting: fleet management, mission planning, safety cases

• Experience securing embedded, operational technology or robotic systems: device identity, network segmentation, update control, logging

• Experience with physical security operations at large sites, with law enforcement or aviation authorities, or at sites you did not fully control: cloud, colocation or GPU cloud operators

• Have built AI agents or automation that replaced recurring manual work

To apply: https://weworkremotely.com/remote-jobs/anthropic-autonomous-systems-security-engineer

Headquarters: Cyprus - Remote

About the Role:

As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution

In this specific role, you will take ownership of the design, implementation, and lifecycle management of our Network Infrastructure across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.

Your Impact: 

• Keep our infrastructure and company information safe with reliable network security
• Keep our services running smoothly and fast for users around the clock
• Managing the Wrike product infrastructure
• Implementing reliable solutions to ensure a product uptime SLA of 99.9%
• Working with GCP, AWS and other cloud providers in the IaC paradigm
• Introducing and supporting new infrastructure services
• Actively participating in incident response and management, including on-call duties
• Developing and maintaining professional connections within and outside of the team

Your Qualifications: 

• Juniper/Cisco devices underlying network infra
• Kubernetes and ArgoCD
• Nginx, HAproxy and Istio for load balancing
• GCP, AWS and Cloudflare are our main cloud providers
• Puppet, Ansible and Terraform for defining everything as a code
• Python to automate everything
• Prometheus (VictoriaMetrics) and Zabbix for monitoring
• Graylog, Logstash, Fluentd for logging
• Jenkins and Gitlab-CI for building pipelines
• Upper Intermediate English skills

Standout Qualities: 

• Experience with working with enterprise-grade infrastructure and SaaS solutions
• Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
• Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
• Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
• Understanding of information security principles and the ability to apply them to network architecture
• Sufficient scripting skills in Python/Bash or other scripting languages
• Strong analytical abilities and problem-solving skills

Team Dynamics: 

• Your manager will be Dmitrii Vlasov, SysOps Team Lead 
• We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn

Our Work Style:

• Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
• Hybrid mode (1-2 days per week)
• On-call shifts in production and development environments

What’s Next?

• Introduction Call with a Recruiter
• Technical interview
• Cultural interview

Benefits & Perks:

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.


#LI-AV1

To apply: https://weworkremotely.com/remote-jobs/wrike-cloudops-engineer-network-engineer

Headquarters: Remote, US

Keeper is hiring a passionate Technical Consumer Support Specialist to contribute knowledge and expertise to our B2C Support team. This is a 100% remote position from select locations (Central, Mountain or Eastern Time Zones) with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while supporting and guiding our consumer market in this pivotal role!

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

Join a close knit group of support specialists who are crushing it in our industry's space. The Technical Consumer Support Specialist responds to inbound calls, chats, and emails from Keeper’s consumer customers. They provide a high level of service, ensure customers understand product features and benefits, and provide accurate product and service information. 

Shift: Sunday - Thursday, 8:30am - 5pm CST

Responsibilities

• Effectively resolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner
• Recognize, document, and alert management of trends in customer calls, chats or emails
• Proactively identify product improvements, identify and reproduce bugs, report and escalate to management
• Apply a positive and professional attitude and image for all customers and stakeholders
• Maintain quality in a fast-paced environment
• Ability to uphold company policy and procedures
• Maintain confidential data and and customer information
• Follow outlined procedures as they pertain to support team guidelines
• Ability and drive to perform other core role functions as assigned by management

Requirements

• 1+ years of experience in a customer service or support role or equivalent training and certifications
• Hands-on proficiency in Microsoft Office Suite and GSuite
• Experience working with Smartphones, Tablets and Computers - with Mac, Android and Windows operating systems.
• Must have strong typing skills - i.e. 40+ wpm
• Must be polite, organized, punctual and detail oriented
• Empathetic and patient with a customer first mindset
• Excellent communication skills, both verbal and written
• Proven experience succeeding in a high volume work environment with the ability to multitask
• Ability to manage time effectively while working independently
• Act as a self-motivated, curious learner and a team player

Preferred

• Bilingual (English/Spanish or Italian, Dutch, French) is a plus
• Prior experience in software support
• 2+ years of experience working in call center environment is preferred
• Ability and desire to work a flexible schedule
• Bachelor's Degree preferred

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification:  Non-Exempt

To apply: https://weworkremotely.com/remote-jobs/keeper-security-consumer-support-specialist-weekend-shift-sunday-thursday

Headquarters: Remote

The Opportunity 

Carrot is looking for a Sr. IT Systems Engineer to design, scale, and secure the identity, endpoint, and SaaS platforms that power our global, remote-first workforce. You will set the technical direction for how employees and devices connect to Carrot systems, while staying hands-on in the tooling, automation, and complex problem-solving that make IT reliable at scale.

This role sits at the center of IT engineering. You will lead larger initiatives from design through rollout, partner closely with Information Security on zero-trust and compliance priorities, and raise the bar for the rest of the team through standards, documentation, and mentorship. If you want broad technical ownership, influence over the IT roadmap, and the chance to build systems that grow with a high-growth healthcare company, this role was built for that.

What You’ll Own

In this role, you will:

• Architect and own Carrot's identity, endpoint, and SaaS platforms, including Okta, JAMF, Intune, and Google Workspace, with a focus on security, reliability, and user experience
• Lead design and rollout of larger IT initiatives, such as zero-trust access models, device compliance frameworks, and global endpoint standards
• Build and maintain automation and infrastructure as code that manage configuration, provisioning, and lifecycle workflows at scale
• Partner with Information Security to design controls, drive vulnerability management, and keep Carrot audit-ready for SOC 2, HIPAA, and customer security reviews
• Serve as the senior technical escalation point, leading incident response and root cause analysis for complex or high-impact issues
• Define engineering standards, runbooks, and documentation, and mentor IT teammates to grow their technical depth
• Evaluate vendors and tools, build business cases, and make clear recommendations on build versus buy tradeoffs
• Design environments that support global care and operations teams, including secure and efficient remote computing setups
• Contribute to the IT roadmap and communicate priorities, risks, and progress to technical and business stakeholders

What Success Looks Like  

In your first 12–18 months, you will have:

• Established a clear, documented architecture and standards for identity, endpoint, and SaaS management that the team can build on
• Delivered at least one major platform initiative, such as a zero-trust access model or endpoint modernization, with measurable gains in security posture and employee experience
• Reduced manual IT work through automation and infrastructure as code, with a measurable drop in recurring ticket volume
• Strengthened audit readiness, contributing to clean results on security and compliance reviews
• Raised the technical capability of the team through mentorship, documentation, and shared standards
• Built trusted partnerships with Information Security, People, Engineering, and Finance

About You

You likely have:

• 6+ years of experience in IT systems engineering, endpoint engineering, or infrastructure roles, including ownership of production platforms
• Deep, hands-on expertise with identity and access platforms such as Okta, including SSO, SCIM, lifecycle automation, and conditional access
• Expert-level experience managing Mac and Windows fleets with JAMF and Intune, including packaging, deployment, security policy, and compliance enforcement
• Strong scripting and automation skills (for example Python, Bash, or PowerShell), with experience using APIs and source-controlled configuration
• Experience designing and implementing security controls, such as encryption, vulnerability management, and zero-trust principles, in partnership with Security teams
• A track record of leading cross-functional technical projects from design through rollout without direct authority
• Experience mentoring or technically guiding other engineers
• Strong written and verbal communication skills, with the ability to translate complex tradeoffs for executive and non-technical audiences

Nice to Have ⭐

While not required, we would be especially excited if you bring:

• Experience in healthcare, health tech, or another regulated environment (for example, HIPAA or SOC 2)
• Experience with infrastructure as code and CI/CD practices applied to endpoint or SaaS configuration
• Hands-on experience with AWS or GCP and modern cloud networking concepts
• Experience designing remote computing environments for call center or clinical operations teams, such as VDI or managed browser models
• Experience building AI-assisted workflows or tooling to improve IT operations
• Relevant certifications (for example JAMF Certified Expert, Okta Certified Professional, or Microsoft Endpoint Administrator)

Why This Role Matters

Every Carrot employee depends on technology that is secure, reliable, and easy to use, whether they are supporting members through deeply personal care journeys or partnering with global employers. This role sets the technical foundation that makes that possible.

As Carrot continues to scale across geographies and functions, the architecture and standards you establish will protect member trust, strengthen our security posture, and give the business the speed and confidence to keep growing.

Why Candidates Join Carrot

Carrot offers the opportunity to do meaningful work in service of a deeply human mission.

Highlights include:

• A mission-driven company focused on expanding access to fertility and family-forming care globally.
• A high-growth environment where leaders are empowered to shape strategy and drive impact.
• Competitive compensation, equity, and comprehensive benefits.
• Flexible Time Off and a culture that actively encourages employees to recharge.
• Comprehensive parental leave and family-forming benefits.
• A collaborative, inclusive, and values-driven culture.
• The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.

Compensation

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their lives inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package.

• Base Salary Range: $150,000 – $175,000 (primary range).
• Geo-Tier Adjustment: Up to $190,000 for highly experienced candidates within 50 miles of San Francisco, NYC, or Seattle.

Actual compensation may vary from the posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

A Note on AI

At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work.

For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves.

To apply: https://weworkremotely.com/remote-jobs/carrot-sr-it-systems-engineer

Headquarters: -REMOTE, BULGARIA-

We are seeking a DevOps Engineer II to join the Edge and Developer Experience team. Our team collaboratively operates Smartsheet's high-performance edge proxy platform and drives the adoption of internal engineering tooling. The edge proxy serves as the entry point for all traffic across Smartsheet's commercial and FedRAMP-authorized US Government environments. The team supports the lifecycle of this platform: from maintaining proxy configurations, to provisioning the multi-region AWS EKS infrastructure it runs on, to assisting with observability. Beyond the edge layer, the team also drives the integration of internal developer tooling — from а developer portal (IDP) to standardized CI/CD pipelines — that improves the engineering experience and velocity across the company.

You will work remotely from Bulgaria and report to one of our engineering leaders in Bulgaria.

You will:

• Contribute to the edge proxy platform: Assist in maintaining, upgrading, and extending a high-performance reverse proxy. This includes writing Go and Python automation, managing container images on hardened Linux bases, and working with CDN and traffic management capabilities.
• Build and maintain cloud infrastructure as code: Implement Terraform/Terragrunt modules and live environment configurations for EKS clusters, load balancers, IAM roles, and supporting AWS services.
• Operate Kubernetes clusters: Assist in managing multi-region EKS deployments via GitOps workflows (e.g., FluxCD, ArgoCD) and Helm charts.
• Support CI/CD pipelines: Help design, maintain, and improve shared GitLab CI/CD pipeline templates used across team repositories, embedding DevSecOps guardrails.
• Automate operational toil: Build tooling for tasks such as container image patching, EKS AMI rotation, and automated patching cycles.
• Manage observability: Help provision and maintain Datadog SLOs, monitors, and dashboards; participate in the team's on-call rotation responding to incidents.
• Support Developer Experience initiatives: Assist in the rollout and integration of various platforms to reduce cognitive load for engineering teams.
• Apply AI tools: Leverage AI-based workflows within your domain to improve project execution, infrastructure design, and debugging.

You Have:

• 2–4 years of experience in DevOps, Platform Engineering, or Site Reliability Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Hands-on experience with Terraform for managing cloud infrastructure.
• Experience with Kubernetes operations and AWS services (EKS, VPC, IAM, ECR).
• Proficiency in at least one general-purpose programming language — Go or Python preferred — for building operational automation.
• Experience designing or maintaining CI/CD pipelines (GitLab CI/CD preferred).
• Familiarity with container image security practices and GitOps workflows.
• A strong operational mindset with a willingness to participate in on-call rotations and incident response.
• Excellent verbal and written communication skills. Fluency in English is required.
• Familiarity with leveraging AI-based workflows to author or maintain code/infrastructure.
• Legally eligible to work in Bulgaria on an ongoing basis.

Nice to Have:

• Understanding of reverse proxies, API gateways, or load balancers (NGINX, HAProxy, or equivalent).
• Familiarity with FedRAMP or AWS GovCloud operational constraints.
• Experience managing Datadog resources via infrastructure as code.
• Experience integrating internal developer portals or feature flag management tools.

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market-competitive incentive opportunity.

To apply: https://weworkremotely.com/remote-jobs/smartsheet-devops-engineer-edge-and-developer-experience-remote-eligible-in-bulgaria

Headquarters: Remote-US

We are seeking a highly experienced, hands-on Principal Data Engineer to define and evolve the architecture, engineering standards, and operating model for our enterprise data platform.

This role is for a technical leader who excels at complex system design: translating business and analytical needs into scalable, reliable, secure, and maintainable data products. The Principal Data Engineer will lead critical architectural decisions across data ingestion, storage, transformation, orchestration, governance, observability, and consumption, while raising the engineering bar through mentorship, design reviews, and pragmatic best practices.

You will work across engineering, analytics, platform, security, and business stakeholders to create systems that make trusted data accessible, timely, and actionable at scale.

What You’ll Do

Lead Data Architecture and System Design

• Own the technical vision and architecture for scalable, resilient, and cost-effective data platforms and pipelines.
• Design end-to-end data systems spanning batch and streaming ingestion, transformation, data modeling, storage, orchestration, serving layers, and consumption patterns.
• Make and document high-quality architecture decisions, including tradeoffs involving performance, reliability, scalability, latency, security, maintainability, and cost.
• Define reusable architectural patterns for common data engineering challenges, including CDC, event-driven data flows, schema evolution, slowly changing dimensions, data quality, and multi-tenant or domain-oriented data models.
• Establish clear boundaries and interfaces between operational systems, data platforms, analytics layers, and downstream applications.
• Lead technical design reviews for high-impact initiatives and provide clear, constructive direction on implementation approaches.
• Identify architectural risks early and drive plans to mitigate technical debt, single points of failure, data inconsistency, and operational fragility.

Set Engineering Standards and Best Practices

• Establish and continuously improve standards for data engineering development, testing, deployment, documentation, monitoring, incident response, and lifecycle management.
• Define best practices for version-controlled data transformations, infrastructure as code, CI/CD, code review, automated testing, and environment promotion.
• Build a culture of data reliability by implementing standards for data contracts, schema management, lineage, observability, freshness, completeness, accuracy, and reconciliation.
• Champion security, privacy, access control, governance, retention, and compliance requirements throughout the data lifecycle.
• Develop practical engineering guardrails that enable teams to move quickly without sacrificing quality, trust, or operational excellence.
• Drive adoption of well-defined SLIs, SLOs, alerting, runbooks, and post-incident learning practices for critical data products.

Drive Technical Decision-Making

• Serve as a trusted technical authority for complex, cross-functional decisions involving data architecture, tooling, platform capabilities, and engineering investments.
• Facilitate technical discussions that turn ambiguous requirements into durable, well-reasoned solutions.
• Evaluate build-versus-buy decisions, platform technologies, and vendor capabilities using clear criteria and documented recommendations.
• Align architecture decisions with organizational priorities, business outcomes, data strategy, and long-term platform sustainability.
• Create and maintain architecture decision records, reference architectures, roadmaps, and technical standards that provide clarity across teams.
• Influence leaders and stakeholders through concise communication of technical options, risks, tradeoffs, and recommended paths forward.

Build and Improve Data Products

• Lead the design and development of high-value, production-grade data pipelines, datasets, and platform capabilities.
• Partner with data analysts, data scientists, software engineers, and product teams to deliver well-modeled, discoverable, and trustworthy data products.
• Optimize data systems for reliability, usability, performance, scalability, and cost efficiency.
• Drive modernization initiatives, including migration from legacy platforms, consolidation of fragmented pipelines, and reduction of manual operational processes.
• Ensure data products are designed with clear ownership, documentation, lineage, quality expectations, and support models.

Mentor and Multiply Engineering Excellence

• Mentor data engineers at all levels, with a particular focus on growing senior engineers into strong technical leaders.
• Provide practical coaching on system design, data modeling, debugging, performance tuning, code quality, and production operations.
• Lead architecture reviews, technical workshops, design sessions, and knowledge-sharing forums.
• Establish reusable templates, reference implementations, and playbooks that improve consistency and accelerate delivery.
• Foster an inclusive, high-accountability engineering culture centered on thoughtful collaboration, continuous learning, and ownership.
• Act as a technical multiplier: helping teams make better decisions independently while maintaining alignment with shared architectural principles.

What you bring

Required

• 10+ years of experience in software engineering, data engineering, platform engineering, or a related technical discipline.
• 5+ years designing and operating large-scale data platforms, distributed data systems, or enterprise-grade data products.
• Demonstrated expertise in end-to-end system design, including defining requirements, evaluating tradeoffs, designing resilient architectures, and delivering production systems.
• Deep experience with modern data architecture concepts, such as lakehouse or warehouse platforms, batch and streaming processing, data modeling, orchestration, metadata management, and data governance.
• Strong proficiency in SQL and at least one general-purpose programming language, such as Python, Java, Scala, or similar.
• Experience with distributed data processing frameworks and technologies such as Spark, Kafka, Flink, Snowflake, Databricks, BigQuery, Redshift, or equivalent platforms.
• Strong knowledge of data modeling practices across analytical, operational, and domain-oriented use cases.
• Experience establishing engineering standards for testing, CI/CD, observability, infrastructure as code, reliability, and security.
• Proven ability to lead technical decisions across multiple teams without relying on direct authority.
• Exceptional written and verbal communication skills, including the ability to explain complex technical concepts and tradeoffs to technical and non-technical stakeholders.
• Demonstrated experience mentoring engineers and raising technical standards across an organization.

Preferred

• Experience with cloud-native data platforms on AWS, Azure, or GCP.
• Experience implementing data mesh, domain-oriented data product, or self-service platform patterns.
• Familiarity with data governance, cataloging, lineage, privacy, and access-control tooling.
• Experience supporting financial, revenue, operational, customer, or enterprise analytics domains.
• Experience with ML data pipelines, feature stores, or AI/LLM data foundations.
• Experience managing major data-platform migrations, modernization programs, or large-scale architectural transformations.

Leadership Competencies

• Systems thinker: Connects individual technical decisions to broader platform, organizational, and business outcomes.
• Pragmatic architect: Balances ideal-state architecture with incremental delivery and operational realities.
• Technical judgment: Makes clear recommendations amid ambiguity and communicates tradeoffs transparently.
• Builder and operator: Designs for production from the beginning, including reliability, security, observability, and supportability.
• Mentor and multiplier: Develops others and creates scalable mechanisms for technical excellence.
• Collaborative influencer: Builds alignment across engineering, analytics, security, product, and business teams.

Our Technology Stack

• Languages & Databases: Python, SQL, MySQL, NoSQL databases
• Orchestration & Transformation: Airflow, dbt
• Data Platforms: Snowflake, AWS, GCP, BigQuery, Redshift
• Data Integration: Fivetran, custom ETL/ELT frameworks
• Observability & Data Reliability: Datadog, monitoring, alerting, data-quality frameworks

#LI-JH1 #LI-Remote

To apply: https://weworkremotely.com/remote-jobs/zoominfo-technologies-llc-principal-data-engineer

Headquarters: Remote • Canada

About Upsun

Upsun is the software factory for human-AI workflows. We give teams one unified platform to create, review, deploy, and run software, with AI agents and humans working in sync. Developers, DevOps engineers, and platform teams use Upsun to build and ship with confidence, without wrestling with infrastructure.

Upsun brings this together through two products: one that shapes the work, and one that runs it.

• Upsun Dispatch™: the AI-first product accelerator. Dispatch governs and simplifies collaboration between AI agents and cross-functional human teams, so work gets shaped, reviewed, and moved to production faster. Ship better code, not just more code.
• Upsun Cloud: the Cloud Application Platform for AI acceleration. Cloud is where that software runs. It helps organizations launch agentic software into production confidently and reliably, with:
  • Predictable performance, even at scale
  • Secure, compliant environments by default
  • Real-time observability and profiling built in
  • Cloning, configuration, and provisioning in seconds
  • Sandbox environments where AI agents can build and test safely

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. 

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

We make a positive impact.

We aim for the stars.

We care for each other. 

Impact of a Senior IT Systems Engineer

As a Senior IT Engineer, you help shape and improve the systems that our 250+ person remote company relies on every day. Your work spans identity and access, Google Workspace, device management, and our wider SaaS environment.
Reporting to the IT Director, you take ownership of complex problems and lead improvements from initial assessment through delivery. You identify what needs attention, recommend priorities, and make thoughtful decisions that balance security, reliability, and employee experience. You also help the team build stronger practices through clear documentation, shared knowledge, and practical guidance.

What to expect

• Identity platform: Improve our identity and access services, with Okta at the core. This includes single sign-on, automated account provisioning, multi-factor authentication, access policies, and emergency access. Work with IT and Security to make access secure, consistent, and straightforward.

• Google Workspace: Lead the administration and improvement of our Google Workspace environment, including users, groups, Gmail, Drive, shared drives, and security settings. Improve how people collaborate, manage sharing and access, and keep our configuration aligned with business needs.

• Device management: Help lead the rollout and ongoing development of JumpCloud and our device management practices across macOS, Windows, and Linux. Define and implement device configurations, security policies, software deployment, and onboarding processes in partnership with IT Operations and Security.

• Automation and employee lifecycle: Design and improve onboarding, role changes, and offboarding across identity, devices, and SaaS tools. Use tools such as Okta Workflows, n8n, Python, and APIs to reduce manual work and make processes more reliable.

• Continuous improvement: Assess our current systems, identify gaps, and turn findings into practical improvements. Investigate complex issues across connected services, address root causes, and follow through until changes are working well.

• SaaS administration and governance: Administer our core internal tools and help evaluate new applications. Establish clear practices for application setup, integrations, access requests, approvals, and access reviews.

• Security and compliance: Partner with Security and the Risk and Audit team to implement and maintain controls across identity, Google Workspace, devices, and SaaS tools. Automate evidence collection where practical to support ISO 27001 and SOC 2 Type 2.

• Project delivery and mentoring: Lead projects from scoping and technical design through rollout and handover. Coordinate dependencies, communicate risks and progress, and help colleagues grow through documentation, reviews, and knowledge sharing.

What you bring

• Broad IT engineering experience: You have hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration. You understand how these systems connect and can troubleshoot problems across them.

• Depth in a core area: You bring strong expertise in at least one of Okta, Google Workspace, or JumpCloud, along with the ability to work across the others. We welcome different strengths; you do not need to be equally expert in all three.

• Device management deployment: You have helped deploy or significantly improve an MDM or endpoint management platform. You can turn security and operational requirements into workable configurations, test them, and roll them out with minimal disruption.

• Automation and scripting: You build reliable automation using workflow tools, APIs, webhooks, and Python or a comparable scripting language. You consider error handling, monitoring, and ongoing maintenance.

• A track record of improvement: You can share examples of systems or processes you assessed, improved, and delivered, with clear results for employees or the IT team.

• Proactive judgment and ownership: You work independently, make sound technical decisions, and know when to involve others. You can turn an unclear problem into a practical plan, explain trade-offs, and take responsibility for the outcome.

• Security and compliance awareness: You have implemented controls such as access reviews, secure configurations, or device policies, and understand how to document and demonstrate that they work. Experience supporting ISO 27001 or SOC 2 is valuable.

• Clear communication and collaboration: You work effectively in a fully remote team and communicate clearly with technical and non-technical colleagues across cultures. You share knowledge and help others become more effective.

• Experience: Typically six or more years in IT engineering, systems administration, identity, or endpoint management, with increasing responsibility for technical decisions and project delivery. Equivalent experience matters more than a specific number of years.

Bonus points

• Experience supporting mergers and acquisitions, including assessing and integrating identity systems, Google Workspace environments, devices, or SaaS tools.

• Experience in a developer-heavy or engineering-led company.

• Experience supporting both ISO 27001 and SOC 2 Type 2, including automated evidence collection.

• Professional proficiency in French.

Where we hire

At Upsun, remote work isn’t just a trend. It’s our foundation. Upsunners are a global workforce, and we thrive in a multicultural team. We’re committed to open source and an open, welcoming environment. Our team spans more than 30 countries and a wide range of experience levels, and we’re currently hiring for this role in Canada. We’re unable to provide visa sponsorship at this time, but we welcome applications from all qualified candidates who are legally authorized to work in these countries.

How we hire

Our interview process is a chance for us to understand how you think, what you’ve built, and what you want to take on next, and for you to get to know us. Together, we’ll explore where your strengths and interests meet the challenges our teams are solving.

We know a great hire won’t meet every requirement above. If you can see yourself making the team better, we want to hear your story. Few of us would be here if someone hadn’t taken a chance on us.

You can expect 4 interviews on Google Meet to follow the order below. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, IT)
3. 60 Minutes with Team (Senior Director, Site Reliability Engineering, Senior IT Manager)
4. 45 Minutes with Executive (Senior Director, FP&A & IT)

All roles require background checks.

What we offer

A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

Benefits and perks - Make the most of what matters to you

Flexible PTO

Comprehensive healthcare coverage (UK, Canada, France, Spain)

Company stock options

Professional development budget

Office equipment budget

‍️ Wellness budget

Annual team gatherings

Inclusive parental leave

️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

To apply: https://weworkremotely.com/remote-jobs/upsun-senior-it-systems-engineer

Headquarters: ignitionit.com
URL: https://ignitionit.com

Fully Remote · Work from home · Full-time (Eastern or Pacific time zones) · Apple-first 

TL;DR

ignitionit.com is a seasoned, Apple-first MSP — in business for almost 30 years — and we're hiring a Help Desk Technician to be the friendly, capable first voice our clients reach when something isn't working. This position is a remote, work-from-home, full-time role.

We've written this as a junior-to-mid-level job description because that's where most great people start on our team. But if you're more seasoned — comfortable in identity, MDM, or security work — don't scroll past. We'd be delighted to find someone who can step in higher up the ladder, and we'll happily talk about a more senior scope and comp if that's you.

What the actual job???

Unlike many IT shops, we believe that the technology is the tactic. The actual job is making people feel taken care of. One of our core values is “49% tech support, 51% human support.”

You'll succeed by configuring devices, resetting access, untangling email, and chasing down the gremlin that's been haunting someone's conference room. But you'll know you succeeded when a client exhales and says, “Thank goodness you're on it!” That Warm Fuzzy Feeling™ is the actual product. The green lights on the dashboard are just how we get there.

In a typical week, you might:

• Onboard a new hire at a fast-growing startup: provision their Mac, set up their Google Workspace or Microsoft 365 accounts, enroll the device in MDM, and make sure day one feels effortless.

• Offboard a departing employee cleanly — recover the laptop, revoke access, and close the loop so nothing's left dangling. All boxes checked, ticket notated and closed, client followed up with.

• Field a "my email stopped working" ticket that turns out to be a DNS thing, a phishing-filter thing, or a "they changed their password on their phone three weeks ago" thing.

• Help a family office or RIA get a touchy Zoom Room or conference-room AV setup behaving before a meeting — over the phone.

• Triage the queue so phones get answered fast, emails don't rot, and nobody feels forgotten — even when the honest answer is, “We're on it, but here's the realistic timeline."

⠀ You'll be the front line: helping with what you can, researching what you can't, and pinging the rest of the team when you're genuinely stuck. That last part is a skill, not a weakness — knowing when to ask is half the job.

About ignitionit.com

We're one of the oldest Apple Technical Partners on the planet, and one of the only certified Apple Premier Partners — that’s kinda like getting knighted by the ghost of Steve Jobs. We started where you’d expect to find Macs (creative agencies, non-profits, education) but our primary clients today are cutting-edge, venture-backed AI SaaS startups, VC and private equity firms, registered investment advisors — many of them operating under stringent compliance expectations (SOC 2, SEC). That means we hold ourselves to a higher standard than the scrappy shop we started as. Polished, reliable, security-minded work is the baseline now — but always with a smile!

What hasn't changed: relationships are still our most valuable currency — with clients, with vendors, and with each other. We're a tight, supportive team. We teach each other what we know, cover for each other when life throws a punch, and care a little too much about doing things the right way. We're still a bit weird, and our clients seem to like us that way.

We move fast, priorities shift, it’s not always documented (whatever it is), our tool set and list of supported platforms is sprawling, and some days the to-do list is longer than you'd like. If you can stay warm under pressure, create order out of chaos, learn new stuff fast because you love it, and speak up when you need help, you'll thrive here.

If you need a rigid, fully-documented, never-changes environment where nobody trusts you with admin access, where you will be micro-managed so you never have to wonder whether or not you’re doing the right thing, this isn't it. You’ll have a ton of independence on our team, and freedom to use your best judgment to get the ball over the finish line, but that also means we expect you to be naturally responsible, honest, and highly accountable — to yourself, your teammates, and the clients. As they say, the price of freedom is eternal vigilance.

The tech you'll work with (and grow into)

Day one, you'll be living in:

• Apple at the core — macOS, iOS, Apple Business Manager, and MDM (Jamf / Iru / Intune / Workspace ONE / and more)

• Yes, PCs too — about one-third of our users are driving Windows

• Google Workspace and Microsoft 365 admin consoles

• Identity and access — SSO, MFA, and security keys (Okta, Entra ID, Yubikey, and friends)

• Lots of other security tools — our stack is constantly evolving and may vary from client to client

• The everyday productivity stack — Slack, Zoom, conference-room AV, networking basics (Meraki), and endpoint tooling

⠀ You don't need to know all of this. You need to be the kind of person who wants to. As you grow, there's a clear path into infrastructure administration, project architecture and implementation, and — for the right person — security and compliance work (phishing simulations, endpoint detection, SOC 2 / CIS / SEC readiness, due diligence questionnaire support, etc.). That's where our most senior people live, and it's wide open.

Who we hope you are

The hard requirements — we won't move forward unless you:

• Can work standard business hours in Eastern or Pacific time zones (we currently need both)

• Have a quiet home workspace and reliable broadband

• Have proven Apple aptitude — you actually use and like the Apple ecosystem

• Have at least 5 years of IT support experience on the job. 

⠀ Everything else — and this is the longer list, on purpose. We figure technical skills are teachable; character takes a lot longer. So we're looking for someone who:

• Genuinely cares — about clients, teammates, and doing right by people

• Loves to learn, and proves it in how they spend their time

• Reads, and writes clearly — clear writing is clear thinking, and you'll do a lot of it

• Stays calm and kind with a frustrated person on the other end of the line

• Can tell the difference between good customer service and fantastic customer service, and refuses to settle for the former

• Notices when something's being done inefficiently and fixes it (you may boast about it later, that’s fine)

• Proofreads their own work (yes, we noticed whether you proofread your application)

• Has a sense of humor, and doesn't take themselves too seriously

Regarding AI

Our company founder/CEO is headquartered in the Bay Area. We work with innovative, ambitious companies developing AI products. Our team members hold a range of opinions about whether AI is “good or bad” for humans, but at the end of the day, we embrace the plain fact that it is here, we must embrace it to evolve, and our clients increasingly depend on us to help them embrace it, too, to help them evolve and stay competitive.

Our CEO's opinion: AI will not replace human labor any time soon; rather, AI is a new opportunity to either (a) get things done faster, or (b) get a much higher quality of output than before. If you’re an AI tinkerer, great! We want to hear how you’re using it and see your latest vibe project. If you’re allergic to AI or have no interest in learning new habits to work effectively with it, this is not the place for you.

Compensation & logistics

• Base salary: Applicants outside the USA will be compensated according to your local employment market. For applicants closer to the junior side who are located in the USA, $50,000–$65,000/yr, depending on experience level and your local geographical price index. With experience, comp goes up from there. Genuinely experienced, more senior candidates can be slotted higher — let's talk. 

• Type & location: Full-time, work from home, fully remote. Eastern or Pacific time zones.

• Benefits: Medical / dental / vision for the employee, 401(k) with employer contribution, 2 weeks of PTO annually to start, and a stipend for your home internet.

How to apply

The first step is really easy and only takes 10 minutes — no resume, no cover letter, no essays. Here's how:

1. Take this online Culture Index assessment (about 10 minutes): We use it to screen for people whose natural wiring fits how our team works.

2. If your profile lines up with what we're looking for, we'll reach out and ask you to complete a 60-minute TestGorilla assessment for critical thinking skills, send us your resume, and maybe a couple of other items.

3. From there, we conduct between 2-4 video interviews. One of these might be a live technical assessment.

If the Culture Index step feels like a strange way to start a job application — that's kind of the point. Remember the phrase Think Different?

Ignition is an equal opportunity employer. We welcome and will consider all qualified applicants. Good luck in your search — and may the Force be with you!

To apply: https://weworkremotely.com/remote-jobs/ignition-inc-msp-mac-help-desk-guru-work-from-home

Headquarters: USA - Remote

Base Hiring Range: $200,000-$215,000 + variable commission 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

To apply: https://weworkremotely.com/remote-jobs/ping-identity-director-global-alliances-accenture

Headquarters: United States | Remote

The Team: 

Upstart’s Cloud Platform team sits within the Reliability organization and is responsible for building and operating the shared cloud infrastructure that powers all product and machine learning workloads. The team owns core platform components across Kubernetes (EKS), AWS infrastructure, service mesh, identity, and developer tooling, enabling reliability, scalability, and security across the business.

As a DevOps Engineer (L4) at Upstart, you will help evolve this platform to support increasing scale and complexity. You’ll partner closely with SRE, Delivery, InfoSec, and Product/ML teams to improve reliability, developer experience, and cost efficiency across a platform used by nearly every engineering team.

How you’ll make an impact

• Design and operate a fleet of Kubernetes (EKS) clusters across production, staging, and ephemeral environments, ensuring reliability and high availability
• Evolve AWS infrastructure and network architecture (VPCs, subnets, IAM, account structure) to support scalable, multi-team workloads
• Build and maintain infrastructure-as-code and GitOps workflows using tools such as Terraform, CDK, and ArgoCD
• Improve platform reliability and performance by defining and driving SLOs, analyzing incidents, and implementing systemic fixes
• Participate in and help improve the on-call rotation, leading incident response and post-incident reviews to drive systemic platform improvements
• Partner with SRE, Delivery, InfoSec, and product/ML teams to land high-impact infrastructure changes and platform standards
• Drive improvements in developer experience by simplifying platform usage, reducing toil, and enabling faster product and ML development
• Contribute to cost efficiency initiatives by optimizing resource utilization across Kubernetes and cloud infrastructure

Minimum Qualifications 

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent practical experience) and 3+ years of professional experience
• 3+ years of experience operating Kubernetes in production environments, including cluster networking, storage, and RBAC
• Proficiency with AWS infrastructure, including VPC design, networking, and IAM
• Proven expertise in  implementing infrastructure-as-code using tools such as Terraform or AWS CDK
• Experience implementing GitOps workflows using tools such as ArgoCD or similar
• Ability to influence technical decisions across teams and drive adoption of platform standards

Preferred Qualifications

• Knowledge of service mesh technologies such as Istio or Envoy
• Experience designing or operating multi-cluster Kubernetes architectures
• Experience with cloud networking at scale, including ingress/egress or edge platforms (e.g., Cloudflare)
• Knowledge of cloud security, identity, and compliance frameworks (e.g., IAM, SOC 2, CIS benchmarks)

Position location This role is available in the following locations: Remote 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-Associate

To apply: https://weworkremotely.com/remote-jobs/upstart-devops-engineer-ii-cloud-platform

Headquarters: USA - Remote

Position Summary

As the Director of Partner Operations, you will lead the operational engine that powers our global partner ecosystem. You will be responsible for building and optimizing processes, tools, and programs that support all partner types—resell, referral, delivery, technology, MSP, and cloud marketplaces.

You will collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to ensure our partner strategy is supported by scalable infrastructure and clear performance metrics.

Please note: while this is a remote role, we are seeking candidates based in the Pacific or Mountain time zones to support close collaboration with our West Coast channel leadership.

Key Responsibilities

• Partner Operations Strategy
• Lead the development and execution of partner operations strategy aligned to business growth goals.
• Design and implement scalable processes to support a diverse partner ecosystem, including resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces (e.g., AWS, Azure).
• Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence.
• Sales Operations Alignment
• Partner with Sales Ops and RevOps to integrate partner data into core sales systems (Salesforce, PRM, BI tools).
• Optimize lead-to-cash processes for indirect routes, including partner deal registration, attribution, and compensation.
• Partner Program & Enablement
• Support ongoing evolution of Ping’s partner program, tiers, incentives, and benefits.
• Ensure operational support for onboarding, certification, and enablement workflows.
• Track partner participation and compliance with program requirements.
• Technology & Systems Ownership
• Own or influence tools that support partner lifecycle (e.g., PRM, Salesforce, LMS, partner portals).
• Work with IT and vendors to enhance partner system capabilities and integrations.
• Cross-functional Leadership
• Serve as the key operations point of contact for Partner Sales, Alliances, and Executive Leadership.
• Collaborate with Product and Marketing teams to support GTM alignment with technology and cloud partners.

Qualifications

• 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments.
• Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers.
• Strong experience with partner programs and partner enablement frameworks.
• Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms.
• Analytical mindset with experience in forecasting, attribution modeling, and performance analytics.
• Excellent project management and cross-functional communication skills.
• Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms.
• Prior identity/security SaaS experience is a plus.

Compensation: $180,000–$200,000 base + variable bonus

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

To apply: https://weworkremotely.com/remote-jobs/ping-identity-director-partner-operations