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Title: Business Analyst I
Location: Philadelphia, PA
Type: Contract

Our client is seeking a Business Analyst I who will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.

This is a hybrid opportunity, requiring 4 days on-site in the Philadelphia office.

Key Accountabilities:

• Responsible for new trial defect tickets, including follow-up and management of defect tickets.
• Manage team POR and hold weekly standup for updates.
• Help create customer-facing slide decks.
• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• May make recommendations for buy versus build decision.

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field; or equivalent work experience.
• Typically has 1 to 3 years of relevant technical or business work experience.
• Knowledge of Jira, Confluence, Smartsheet, and PowerPoint are a plus.
• Expertise in the business unit(s) they support as well as an understanding of the IT organization's systems and capabilities.
• An understanding of a technical environment and technological trends; able to use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.

Partner's Consulting is an award-winning IT Consulting and Recruiting firm based in the Philadelphia area. We've built personal relationships with our clients over many years and work directly with decision makers on all open positions. Our core values are focused on the highest level of professional dedication to our client's requirements coupled with our desire to partner with highly qualified talent for joint success.

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JOB TITLE: Salesforce Business Analyst
JOB TYPE: Contract to Hire
LOCATION: Ambler, PA – Hybrid
START DATE: September/October 2026
SHIFT: Monday–Friday, First Shift

We are seeking an experienced Salesforce Business Analyst to connect business needs with CRM capabilities and help improve how customer-facing processes are supported through technology. This position will partner with business and technical teams to define requirements, improve workflows, and guide Salesforce enhancements from initial discovery through implementation.
 
Responsibilities

• Lead discovery sessions with business stakeholders to understand needs, clarify objectives, and define system requirements.
• Convert business needs into functional documentation, user stories, acceptance criteria, and actionable requirements for technical teams.
• Evaluate existing workflows and design improved future-state processes within Salesforce.
• Collaborate with Salesforce administrators and developers throughout solution design, build, testing, and deployment activities.
• Support Salesforce Sales Cloud functionality and CRM processes related to lead management and sales workflows.
• Coordinate user acceptance testing and contribute to quality assurance efforts for system enhancements.
• Participate in Agile delivery and broader SDLC activities, including backlog refinement, release planning, testing, and implementation.
• Review system data, reporting, and application issues to support business decisions and continuous process improvement.

 
Qualifications

• 5+ years of professional Business Analyst experience, including at least 3 years working with Salesforce or another enterprise CRM platform.
• Active Salesforce Administrator certification.
• Strong experience with Salesforce Sales Cloud and CRM processes supporting lead management and sales activities.
• Demonstrated ability to gather business requirements and convert them into functional specifications, user stories, acceptance criteria, and process documentation.
• Advanced business-process analysis and workflow-mapping skills, including experience evaluating both current and future-state processes.
• Experience partnering directly with Salesforce technical teams throughout solution design, testing, user acceptance, and implementation.

 
EOE STATEMENT:
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Description: *Hybrid: Remote/244 Chestnut St., Salem, NJ

*Generally, 2-3 days per week in the office.

*MON-FRI (7am – 4pm)

Target Bill Rate based on number of years' experience (see below):

*Intermediate level (up to 4 years' experience): *** bill rate

*Advanced level (4+ years' experience): *** bill rate


Responsibilities:
Business Specialist – responsible for financial analysis of SAP cost data; extracting, cleaning and preparing cost data from SAP for analysis by others; completing related duties for the monthly close; and supporting financial budget/LRP planning. Strong skills in using SAP, Access, and Excel are required.


Requirements:
• Demonstrated ability to extract information from various sources and systems, integrate/summarize into reports using Excel and/or Access, validate, and analyze results.
• Demonstrated strong ability to manipulate data, data mine and translate complex financial data into decision inputs for business recommendations.
• Strong ability to design integrative reports using advance Excel functions and/or other data query driven tools.
• Demonstrated ability to develop, build and maintain dynamic financial models for financial budgeting and reporting.
• Demonstrated project management skills with the ability to prioritize multiple projects.
• Technical financial and managerial accounting skills.
• Demonstrated proficiency in financial systems and PC applications (MS Office Suite, e.g., Excel, Word, PowerPoint, Outlook).
• Strong business acumen, critical thinking and presentation skills in Finance/Process Management.
• Strong understanding of general accounting practices.
• Solid written and verbal communication skills with all levels of management.
• Ability to apply managerial accounting concepts and present and explain information to associates with financial and non-financial backgrounds.
• Ability to develop creative solutions.
• Demonstrated leadership skills.
• Must foster an inclusive work environment and respect all aspects of diversity.
• Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.
• Experience in shared service organizations.
• Demonstrated understanding of SAP FI/CO. CPA, CMA, MBA or other advanced degree.

Experience Levels:
• Advanced: Full knowledge of related concepts. Typically has at least 4 years of experience performing this specific job function and requires minimal managerial oversight/direction.

Custom Fields:
Name: Conference Call Completed Date
Value: None

Name: Project Type
Value: O&M

Name: Intake Call Completed
Value: None

Name: Intake Call Completed Date
Value: None

Name: Within scope of New Jersey Temporary Workers' Bill of Rights
Value: No

Name: Referral Type
Value: MSP Sourced

Name: 10CFR810 Compliance
Value: Requires 10CFR810 compliance

Our client is seeking an experienced Business Specialist to perform financial analysis of SAP cost data. This position will extract, clean, and prepare cost data from SAP, complete duties related to the monthly close, and support financial budgeting and long-range planning.

• Perform financial analysis of SAP cost data.
• Extract, clean, and prepare cost data from SAP for analysis.
• Complete related duties for the monthly close.
• Support financial budgeting and long-range planning.
• Extract information from various sources and systems.
• Integrate and summarize data into reports using Excel and Access.
• Validate and analyze financial data and report results.
• Translate complex financial data into decision-making inputs and business recommendations.
• Design integrated reports using advanced Excel functions and other data-query tools.
• Develop, build, and maintain dynamic financial models for budgeting and reporting.
• Prioritize and manage multiple projects.
• Apply managerial accounting concepts and present financial information to associates with financial and non-financial backgrounds.
• Develop creative solutions and demonstrate leadership.
• Foster an inclusive work environment and respect all aspects of diversity.

REQUIREMENTS

• Minimum of four years of experience performing this specific job function.
• Strong skills using SAP, Microsoft Access, and Excel.
• Demonstrated ability to extract, integrate, summarize, validate, and analyze information from multiple sources and systems.
• Strong data-manipulation and data-mining skills.
• Ability to translate complex financial data into business recommendations.
• Strong ability to design integrated reports using advanced Excel functions and other data-query tools.
• Experience developing and maintaining dynamic financial models.
• Demonstrated project-management skills.
• Technical financial and managerial accounting skills.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong understanding of general accounting practices.
• Ability to work with minimal managerial oversight and direction.
• Experience working in a shared-services organization.
• Demonstrated understanding of SAP FI/CO.
• CPA, CMA, MBA, or another advanced degree.

Benefits:

• Health Insurance
• Sick time
• 401k

 

Pay Range: $62.00- $74.00 per hour (Depending on experience and qualifications)

 

 

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at (url removed)

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

Genesis10 is currently seeking a Senior Business Analyst for a Major Financial Institution located in Jersey City, NJ. This is a hybrid 12+ month contract opportunity.

This role serves as a liaison between business stakeholders and technical teams, analyzing business processes, gathering requirements, and recommending solutions to support strategic objectives and operational improvements.

Responsibilities:

• Gather and document business requirements through stakeholder interviews, workshops, and analysis
• Analyze current business processes and identify areas for improvement or automation
• Translate business needs into functional specifications for development teams
• Support testing, training, and deployment of new systems or enhancements
• Facilitate communication between business users and IT teams throughout the project lifecycle
• Prepare reports, dashboards, and documentation to support decision-making

Requirements:

• 10+ years of experience with business analysis, requirements gathering, and process mapping
• Strong knowledge of software development life cycle and Agile methodologies
• Proficiency in tools such as Excel, Visio, JIRA, or Tableau
• Excellent communication, problem-solving, and stakeholder management skills

Desired skills:

• Business Analyst certification (e.g., CBAP, PMI-PBA)

Pay range: up to $74.33 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Business Analyst/Change Management Analyst
Location: 100% Remote (Richmond, VA)
Duration: 9+ Months Contract (Possibility of Extension)

Note: **100% remote from Day 1 - Must be willing to pick up equipment IN PERSON and be available during regular working hours (M-F, 8:30 - 5 pm est)

Job Description:
About The Role (*This is NOT an admin role).
There is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies.
Support Design, Development, and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

This position is responsible for maintaining databases, tracking logs, and project deliverable files, generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.

Day to Day Responsibilities:

• Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
• There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
• Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
• Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
• Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
• Must be professional with strong analytical and people management skills.
• Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
• Align with the Project Management Office the change management work streams and related activities.
• Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks.
• Apply a structured methodology and lead change management activities.
• Develops strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team.
• Ensure project deliverable documents are stored and maintained in project folders.
• Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life cycle.

Required Skills:

• Considerable work-related experience in an IT environment.
• Knowledge and experience with Change and Release Management methodologies using version control.
• Knowledge and experience with the Systems Development Life Cycle.
• Experience with data entry and work order processing.
• Experience with tracking and reporting; controlling processes; and managing workflow.
• Must have excellent oral and written communication and customer service skills with internal and external customers.

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD, Tysons, VA or Washington D.C.

The Business Analyst conducts moderate-to-high complexity analysis of automated surveillance systems that detect potential violations of regulatory rules. This role is responsible for understanding, validating, enhancing, and supporting surveillance patterns across multiple asset classes and regulatory domains. The analyst serves as the bridge between regulatory requirements and the technical implementation of surveillance logic, ensuring patterns produce accurate, complete, and defensible results. The analyst is expected to actively leverage generative AI tools to accelerate analysis, documentation, and automation — serving as the domain expert who directs AI capabilities while ensuring regulatory accuracy and completeness of all outputs.

Responsibilities :
Surveillance Pattern Analysis & Knowledge Management

• Reverse-engineers surveillance pattern source code to build comprehensive knowledge documentation covering data pipelines, business rules, exception logic, and output schemas
• Maintains a knowledge base of surveillance patterns across multiple regulatory domains
• Performs requirements-vs-code gap analysis to identify discrepancies between documented business requirements and implemented logic, flagging risks to surveillance coverage

UAT & Release Validation

• Validates new surveillance pattern releases by comparing production vs. UAT outputs, analyzing exception counts, volumes, and firm-level impacts
• Builds local testing environments to execute query scripts against sample data, enabling independent verification of pattern logic before production deployment
• Designs multi-scenario test cases covering edge cases to ensure comprehensive test coverage
• Packages release artifacts (scripts, QC results, requirements documentation) following standardized release structures

Ad-Hoc Data Analysis & Investigation Support

• Writes complex queries to support analyst investigations into surveillance exceptions
• Performs firm-level statistical analysis and produces reports for management review
• Maintains reference data sets used by downstream surveillance patterns
• Assesses data incident impacts by cross-referencing affected data sources against the surveillance pattern dependency map

Process Automation & Tooling

• Develops automation tools for ticket management, release documentation, and workflow optimization
• Builds local testing frameworks that replicate production environments for rapid pattern testing and iteration
• Creates data visualization and comparison reports with interactive views, summary statistics, and color-coded differentials

Generative AI Integration & Prompt Engineering

• Leverages AI coding assistants as a force multiplier — directing AI agents to reverse-engineer source code, build knowledge documentation, generate test frameworks, and produce data comparison reports
• Designs structured AI workflows including pattern study pipelines, workflow assistants, and automated documentation generation
• Maintains a curated AI project workspace with standing instructions, conventions, and context files that enable consistent, high-quality AI-assisted output
• Coordinates multi-step analytical tasks through AI — from reading source code and drafting requirements, to generating test harnesses and producing comparison reports — reducing turnaround from days to hours
• Evaluates and validates AI-generated outputs for regulatory accuracy before use in production workflows

Project Management Support

• Manages work across project tracking boards, tracking enhancement tickets, bug fixes, and new pattern development
• Drafts and updates Business Requirements Documents (BRDs) for surveillance pattern enhancements
• Coordinates release activities including documentation, QC, and UAT sign-off tracking

OTHER RESPONSIBILITIES

• Participates on special projects as assigned. Serves as a mentor for less experienced analysts. Keeps management updated on notable trends in industry practices, regulatory changes, and emerging technology capabilities (including AI tooling). Champions adoption of AI-assisted workflows within the team.

Required Skills :

• Bachelor's degree and 5+ years of experience in financial regulatory technology, surveillance systems, or capital markets data analysis
• Proficiency in SQL for large-scale data analysis on distributed platforms
• Proficiency in at least one scripting/programming language for data analysis, automation, and tool development
• Experience reading and interpreting complex data processing pipelines and business logic in source code
• Strong analytical skills with the ability to independently investigate data discrepancies and validate system outputs
• Excellent documentation skills — ability to translate complex technical implementations into clear business-facing knowledge documents
• Advanced proficiency in spreadsheet tools for business and operational analysis

Preferred Skills :

• Major in Business Administration, Finance, Computer Science, or related field; advanced degree preferred
• Knowledge of SEC/FINRA regulatory rules and reporting requirements
• Experience with distributed query engines and big data platforms
• Experience with project management and documentation tools and their APIs
• Familiarity with surveillance pattern architectures (exception generation, scoring, aggregation, reconciliation)
• Experience with source code management and release branch workflows
• Experience leveraging generative AI tools (LLMs, AI coding assistants) to accelerate data analysis, code comprehension, documentation, and automation workflows
• Ability to design effective AI prompts and structured project contexts that produce reliable, domain-accurate outputs in a regulated environment

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at (url removed) .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

Job Title: Business Analyst/Change Management Analyst
Location: Richmond, VA
Duration: 9+ Months

**100% remote from Day 1**
**Must be willing to pick up equipment IN PERSON and be available during regular working hours (M-F, 8:30 - 5 pm est)**
**This is NOT an admin role**

Job Description:
Role needed to support the FAS DDI project & other multiple ongoing DDI projects to process deliverables/tracking along with processing requests/deliverables for changes to the MES System.

There is a need for a full-time Business Analyst/Change Management Analyst to support FAS DDI deliverables processing/tracking. Be able to process new requests and deliverables for the MES System, design docs that come thru in a timely manner, etc.; all deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.

For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies.

Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.

Day to Day Responsibilities:

• Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office.
• Support processing of MES O&M requests/deliverables.
• There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
• Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
• Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
• Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
• Must be professional with strong analytical and people management skills.
• Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
• Align with the Project Management Office the change management work streams and related activities.
• Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks.
• Apply a structured methodology and lead change management activities.
• Develops strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team.
• Ensure project deliverable documents are stored and maintained in project folders.
• Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life cycle.

Skills:

• Considerable work-related experience in an IT environment
• Considerable work-related knowledge and experience with Change and Release Management methodologies using version control
• Considerable work-related knowledge and experience with the Systems Development Life Cycle
• Experience with data entry and work order processing
• Experience with tracking and reporting; controlling processes; and managing workflow
• Must have excellent oral and written communication and customer service skills with internal and external customers
• Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column

Job Title: Technical Business Analyst
Location: Middletown, PA (Hybrid)
Duration: 4+ Months
 
Note: This position is primarily remote; however, this position will require reporting to the Commission's headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare).  Any absence from sessions requires prior approval from Project Principal. 
 
Job Description
Key Responsibilities:

• Elicit, document, and manage business and functional requirements for credit card payment processing systems, including authorization, clearing, settlement, chargebacks, and dispute resolution workflows.
• Translate complex business requirements into detailed functional specifications, user stories, process flows, and data mapping documents for development and QA teams.
• Analyze end-to-end payment lifecycle processes including card authorization, capture, refund, tokenization, 3DS (3D Secure), and fraud management.
• Collaborate with internal teams (engineering, product, compliance, risk, and operations) and external vendors/partners to define and deliver payment solutions.
• Support and participate in UAT (User Acceptance Testing), system integration testing (SIT), and regression testing cycles, including reviewing test cases and defect management.
• Ensure all payment solutions adhere to PCI-DSS compliance standards, regulatory requirements, and industry best practices.
• Facilitate workshops, stakeholder meetings, and sprint ceremonies (in Agile environments) to drive alignment and timely delivery.
• Analyze payment data and transaction reports to identify trends, anomalies, and areas for process improvement.
• Support go-live activities, post-implementation monitoring, and production incident resolution related to payment systems.
• Assist in documenting API specifications and integration guides for payment gateway and processor connectivity.

 
Required Qualifications:

• 4–7 years of experience as a Business Analyst or Technical Business Analyst, with a strong focus on credit card or digital payments processing.
• Deep knowledge of the payments ecosystem: card networks, issuers, acquirers, payment gateways, and processors.
• Proficiency with payment authorization/settlement flows.
• Experience with PCI-DSS compliance requirements and tokenization/encryption concepts.
• Solid understanding of REST APIs and ability to read and interpret API documentation and message schemas.
• Strong skills in writing BRDs, FRDs, user stories, use cases, data flow diagrams, and process maps.
• Experience working in Agile/Scrum methodology using tools such as Azure DevOps.
• Excellent communication and stakeholder management skills.

 
Preferred Qualifications:

• Experience with 3D Secure (EMV 3DS), EMV chip, contactless payments, and digital wallets (Apple Pay, Google Pay).
• Knowledge of chargeback and dispute management processes.
• Familiarity with payment platforms such as Client, FIS, ACI Worldwide, Worldpay, Stripe, Adyen, or Cybersource.

 
Preferred Certifications:

• CBAP, PMI-PBA, or relevant payments industry certifications (e.g., AAP – Accredited ACH Professional).
• Experience with fraud detection tools and rules engines.
• Experience with reconciling merchant activity to the system

 
Technical Skills:

• Tools: MS Office Suite, Miro, ADO
• Languages/Query: SQL, basic understanding of XML/JSON
• Standards: ISO 8583, ISO 20022, PCI-DSS, EMV
• Methodology: Agile/Scrum, Waterfall, or hybrid

 

Seeking a Business Analyst 4 (Change Mgmt) for a long-term remote contract role with the Commonwealth of Virginia in Richmond, VA.

ABOUT THE ROLE (*This is NOT an admin role).

For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies.
Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, Agency SME community, along with the MES vendors.

Day to Day Responsibilities:

Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!

Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
Must be professional with strong analytical and people management skills.
Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
Align with the Project Management Office the change management work streams and related activities.
Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
Complete change management requirements/tasks.
Apply a structured methodology and lead change management activities.
Develops strong, credible relationships with all stakeholders.
Serve as key central IT point of contact with Change Management team.
Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
Serve as a key resource for project reporting and coordination.
Participate in all stages of the Project(s) Systems Development Life cycle.

I deal Candidate Profile: Seeking a Business Analyst/Change Management Analyst to Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office and can also Support processing of MES O&M requests/deliverables. Candidate should have good experience with experience supporting IT projects, change management activities, and project deliverables. They should be skilled in maintaining project documentation, tracking logs, databases, version control, and recurring/ad-hoc status reports. The candidate should be comfortable coordinating with project teams, SMEs, PMO teams, vendors, and management to ensure timely processing and alignment of deliverables. Strong analytical, organizational, communication, and stakeholder management skills are required, along with the ability to support activities throughout the Systems Development Life Cycle (SDLC).

Job Duties & Responsibilities
Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
Must be professional with strong analytical and people management skills.
Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
Align with the Project Management Office the change management work streams and related activities.
Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
Complete change management requirements/tasks.
Apply a structured methodology and lead change management activities.
Develops strong, credible relationships with all stakeholders.
Serve as key central IT point of contact with Change Management team.
Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
Serve as a key resource for project reporting and coordination.
Participate in all stages of the Project(s) Systems Development Life cycle.