Team Lead, Resident Advocates
Company Name
**
Avivo Village - Minneapolis, MN 55401; 1251 Washington Av N, Minneapolis, MN, 55401, USA
Basic
Posted about 11 hours ago
Description
Do you know, you have the power to change the course of someone’s life?
Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Why This Role Matters
At Avivo Village, we provide a safe, welcoming alternative to unsheltered homelessness where individuals can focus on stability, recovery, and securing permanent housing.
As a Team Lead , you play a critical role in creating that environment every day. You'll provide leadership, coaching, and support to Resident Advocates while ensuring day-to-day operations run smoothly and residents receive high-quality, person-centered services.
This role is ideal for someone who enjoys leading from the front, supporting staff development, solving problems in real time, and making a meaningful impact in the lives of individuals experiencing homelessness.
Avivo is a 32-hour work week organization , offering full-time pay and benefits while supporting balance and sustainability in your work.
This position is scheduled to work the AM shift: 6:00 AM–2:30 PM on Saturday, Sunday, Monday, and Tuesday.
What You’ll Do
Provide day-to-day leadership, coaching, and work direction to Resident Advocates during assigned shifts
Support a safe, welcoming, and trauma-informed environment for residents and staff
Respond to urgent participant situations and support staff in problem-solving and decision-making
Coordinate shift operations and help ensure program goals and service standards are met
Train, mentor, and support staff through onboarding and ongoing development
Promote Housing First, harm reduction, recovery-oriented, and trauma-informed practices throughout the program
Monitor documentation, outcomes, and program compliance requirements
Collaborate with leadership and community partners to support participant success
Foster accountability, teamwork, and a culture of dignity and respect
Support Avivo’s commitment to undoing racism and reducing disparities through daily practice and staff coaching
Qualifications
What You Bring
High school diploma or GED required
Minimum of four years of experience providing direct services in behavioral health, homelessness services, housing, human services, or a related field
Experience working in a fast-paced, diverse, and mission-driven environment
Experience providing culturally responsive, trauma-informed, and harm reduction services
Experience using electronic health records and documentation systems
Strong leadership skills with the ability to coach, motivate, and support staff performance
Excellent communication, critical thinking, and problem-solving skills
Ability to work effectively with individuals from diverse backgrounds and communities
Strong organizational skills and ability to manage competing priorities
Passion for Avivo's mission and commitment to participant-centered services
What We Offer
32-hour full-time work week
Medical Health plan
Health Savings Account (HSA)
Nice Healthcare: offers chat, video visits and in-home primary care visits
Dental plan
Dependent Care Flexible Spending Account (FSA)
Basic Life/AD&D & Voluntary Life/AD&D
Long term disability
Option to purchase critical illness, accident insurance and short-term disability
401(k) Plan
10 Paid holidays & generous PTO
How to Apply
Submit your application online through Avivo’s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications encouraged as interviews are conducted on a rolling basis.
Make a Difference with Avivo.
Avivo will begin participating in E-Verify effective July 1, 2025.
Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.