Front Desk/Office Jobs

Position: Front Desk Agent Location: Cambria Hotel College Park Department: Front Office Reports To: Front Office Manager | Front Office Supervisor Status: Full-Time Salary Range: $16.00 -$18.00 per hour (experience-based compensation) Position Summary: Serve as the welcoming face of the hotel by delivering warm, authentic guest service from arrival to departure. This role manages check-ins, check-outs, reservations, and payments accurately and professionally while serving as a trusted resource for guest questions and requests. Working closely with housekeeping, maintenance, and other departments, the position ensures seamless operations, maintains a polished front desk environment, and supports overall team efforts to create an exceptional guest experience.

As a key member of our front desk team, you serve as the heart of the hotel, where most guest interactions begin & end. Your role shapes each guest’s experience. Our Front Desk Agents are the first point of contact, creating a welcoming atmosphere from the moment guests arrive. You provide efficient service across all shifts—including morning (AM), evening (PM), and weekends—ensuring consistency & professionalism at all times. You must be able to work shifts as needed to meet the hotel's scheduling demands. Your responsibilities include managing check‑ins & check‑outs, handling reservations, & addressing guest inquiries or concerns with courtesy, accuracy, and exceptional customer service. Salary Range $18- $19.per hour

As a key member of our front desk team, you serve as the heart of the hotel, where most guest interactions begin & end. Your role shapes each guest’s experience. Our Front Desk Agents are the first point of contact, creating a welcoming atmosphere from the moment guests arrive. You provide efficient service across all shifts—including morning (AM), evening (PM), and weekends—ensuring consistency & professionalism at all times. You must be able to work shifts as needed to meet the hotel's scheduling demands. Your responsibilities include managing check‑ins & check‑outs, handling reservations, & addressing guest inquiries or concerns with courtesy, accuracy, and exceptional customer service. Salary Range $18- $19.per hour