Financial Clerical And Assistance Jobs

About the Position: This position will be filled at the GS-6 or GS-7 level. This position will serve as a Travel Accounts Technician for our travel office at Tobyhanna Army Depot (TYAD). Analyze and audit travel orders and reimbursement vouchers for accuracy and propriety of expenditure of Federal funds, compliance with Joint Travel Regulations and established local travel policies. Provide passport and visa support for Depot employees and military dependents, including application guidance, processing assistance, and administration of required oaths for official travel. Maintain the travel database for monitoring issuance of travel order numbers and recording pertinent travel data as well as tracking receipt and transmittal of travel vouchers. Serve as alternate Agency Program Coordinator for the Government Travel Credit Card. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience GS-06: One year of specialized experience which includes: 1) Maintaining passport tracking information to support timely processing for official travel requirements; 2) Maintaining travel database records to ensure accuracy in tracking travel order issuance and voucher submissions; AND 3) Assisting travelers with submitting vouchers by providing clear guidance based on established policies and procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). GS-6 Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). Specialized Experience GS-07: One year of specialized experience which includes:1) Maintaining passport and visa tracking information to support timely processing for official travel requirements; 2) Analyzing travel orders and vouchers to verify accuracy, completeness, and compliance with applicable travel regulations and local policies; 3) Maintaining travel database records to ensure accuracy in tracking travel order issuance and voucher submissions; AND 4) Assisting travelers with submitting vouchers by providing clear guidance based on established policies and procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). GS-7 Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Resource Management Directorate.This is a developmental position designed to give the incumbent the necessary training and work experience to develop over time to the full-performance target level of Financial Technician. Read the entire announcement before starting the application process. As a Financial Technician, you will be responsible for the following duties: Perform complex financial reconciliations Process and maintain financial transactions and accounts. Support Return Check Management operations. Receive, sort, and process returned checks Manage coupon redemption financial activities Research, troubleshoot, and resolve financial system discrepancies This position offers promotion potential to a higher grade. To prepare you for the higher grade, work assignments will be progressively more complex. After meeting all qualifications and requirements for the next grade level and with your supervisor's recommendation, you may be promoted without further competition. However, promotion is neither guaranteed nor automatic. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under: Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. To qualify for a Financial Technician your resume and supporting documentation must support the below: Creditable specialized experience includes: GS-05: - Performing basic financial processing tasks using established procedures - Assisting with routine reconciliation tasks - Providing clerical support to Return Check Management operations - Supporting coupon and financial documentation activities - Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-05: You must have 52 weeks of Federal service at or equivalent to GS-04. - Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: GS-05: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. Combination or Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-05, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Arithmetic/Mathematical Reasoning Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reasoning Overtime: Occasional Fair Labor Standards Act (FLSA): NonExempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes, As determined by agency policy Remote work eligible: Not PCS: No Appointment of Department of Defense Spouses (NonComp Civ Sp): In order to use this eligibility, you must be the spouse of a current Department of Defense, Department of State, or intelligence community employee who is being transferred in the interest of the Government from one official station within the Department to another within the Department for permanent duty. You are required to submit proof of marriage AND permanent change of station (PCS) orders: spouse's PCS orders (showing you as a dependent) and/or copy of marriage certificate. If you are a current or previous Federal employee, please include your most recent SF-50. At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.

This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Resource Management Directorate. This is a developmental position designed to give the incumbent the necessary training and work experience to develop over time to the full-performance target level of Financial Technician. As a Financial Technician, you will be responsible for the following duties: - Perform complex financial reconciliations - Process and maintain financial transactions and accounts. - Support Return Check Management operations. Receive, sort, and process returned checks - Manage coupon redemption financial activities - Research, troubleshoot, and resolve financial system discrepancies Read the entire announcement before starting the application process. To qualify for a Financial Technician your resume and supporting documentation must support the below: Creditable specialized experience includes: GS-05: - Performing basic financial processing tasks using established procedures - Assisting with routine reconciliation tasks - Providing clerical support to Return Check Management operations - Supporting coupon and financial documentation activities - Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. o For GS-05: You must have 52 weeks of Federal service at or equivalent to GS-04. - Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: o GS-05: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. Combination or Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-05, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Arithmetic/Mathematical Reasoning Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reasoning Overtime: Occasional Fair Labor Standards Act (FLSA): NonExempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes, As determined by agency policy Remote work eligible: Not Appointment of Department of Defense Spouses (NonComp Civ Sp): In order to use this eligibility, you must be the spouse of a current Department of Defense, Department of State, or intelligence community employee who is being transferred in the interest of the Government from one official station within the Department to another within the Department for permanent duty. You are required to submit proof of marriage AND permanent change of station (PCS) orders: spouse's PCS orders (showing you as a dependent) and/or copy of marriage certificate. If you are a current or previous Federal employee, please include your most recent SF-50. At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.

The position is located within a CPAC, organizationally aligned under the Chief Financial Officer, in the Veteran Services Department. The CPAC is a regionally consolidated business entity established to enhance revenue within VHA using an industry-best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale for 20 VISNs and over 135 VAMCs nationally, including US territories. ***THIS IS NOT A VIRTUAL POSITION; YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties may include, but are not limited to: Conducts follow-up contact with customers through telephone, electronic, or written media to ensure services provided were adequate and appropriate. Provides customer support to facilitate the relief of a customers debt by communication and various debt relief options. Provides education and assistance through telephone or written correspondence concerning programs administered to assist customers and their families. Explains the intricacies of the Medical Care Cost Recovery program to customers and their representatives. Distributes and balances workload and tasks among employees in accordance with established work flow. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: May be discussed to meet the needs of the agency. Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Lead Medical Reimbursement Technician/PD04559A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Reviewing patient accounts to resolve billing discrepancies and process adjustments or refunds Evaluating debt relief requests and monitoring repayment plans Resolving customer inquiries concerning medical bills, payment obligations, and debt relief options Reviewing completed work for accuracy and timeliness Training team members on work procedures and providing guidance to resolve problems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a DEFENSE TRAVEL SYSTEMS ADMINISTRATOR-TITLE 5, Position Description Number PDT5129000 and is part of the KY USPFO, National Guard. ***NOTE: Current on-board applicants (AREA 1A, TITLE 5 employees only) will retain current tenure and be temporarily promoted or reassigned.*** As a DEFENSE TRAVEL SYSTEMS ADMINISTRATOR-TITLE 5, GS-0503-9, you will serve as the Financial Defense Travel System Administrator (FDTSA) subject matter expert (SME), Defense Travel System (DTS) for the USPFO, and KY ARNG. Responsible for authorizing and setting up the correct lines of accounting. Perform a variety of analytical, technical, and administrative work for substantive programs and support activities. Perform a variety of budgetary and administrative functions in implementing the organization's travel program, policies, and procedures. Maintain the correct Lines of Accounting in DTS to corresponding fiscal year budgets. Responsible for the control and coordination of all required actions to support successful deployments, operation and management of DTS for all military soldiers and Civilian employees. Serve as the liaison between the USPFO/state ARNG and Defense Finance and Accounting Service (DFAS) Project Management Office (PMO-DTS). Serve as the SME for resolving difficult or sensitive problems with DTS. Provide analysis regarding the various accounting methods, procedures and techniques to validate DTS transactions. Implement and manage day-to-day activities during DTS operations. Coordinate development of traveler profiles, organizational data, reporting, budgetary, and document flow procedures in DTS. Ensure system requirements and activities are identified, met and resolved, including all technical, administrative and/or operational problems and conflicts. Responsible for help desk operations, resolution of travel issues, accuracy of travel database(s) tables and certifications, and sustainment training requirements. Develop help desk policies, processes, and procedures Responsible and accountable for the state ARNG's data requirements, user profiles, organization hierarchy, routing groups, per diem rates and Lines of Accounting, etc. Establish and manage a training program for ODTA's, Authorizing Officials/Certifying Officials (AO/CO) etc. Assign appropriate permission levels to official personnel and travelers in the DTS hierarchy. Research the Federal Travel Regulations to resolve issues and complex travel problems. Develop/revise travel standard operating procedures and reports that relate to TDY issues, processes, and procedures. Perform other duties as assigned. A more comprehensive detailed description of the position may be found in Position Description PDT5129000 on file in the employing unit or in the Human Resources Office. Contact the KY HRO Staffing Section via email for additional information, ng.ky.kyarng.mbx.hro-technicianstaffing@army.mil. Applicants who meet the DoD Priority Placement Program. (See Required Documents Section) SPECIALIZED EXPERIENCE: Must have at least one (1) year experience at the next lower level in the normal line of progression through federal service (GS-08) or equivalent experience in the private or public sector that demonstrates the experience and knowledge of financial programs, principles, and procedures. Experience that demonstrates the ability to follow directions, to read, retain, and understand a variety of instructions, regulations, policies and procedures. Experience providing analysis, validation, processing and correction of financial transactions. Experience in the Defense Travel System (DTS) and the ability to manage complex processes related to DTS. Experience using correct lines of accounting for payment of Government funds. Experience with a variety of analytical, technical, and administrative programs that were funded through a number of sources such as, reimbursable accounts and transfer of funds between organizations. Experience making adjustments to budget estimates to different DoD organizations through cross examination. Competent in the control and coordination of all required actions to support successful deployments, operation and management of DTS for all military soldiers and Civilian employees. Knowledgeable of the liaison work requirements between the USPFO/state ARNG and Defense Finance and Accounting Service (DFAS) Project Management Office (PMO-DTS), in regard to the functional use of DTS, monitoring and maintenance of DTS, as well as, the identification of and analyzing problem areas. Experience with various accounting methods, procedures, and/or techniques to validate DTS transactions. Experience and knowledge of managing the day-to-day activities during system operations, such as, personnel data download and review, business process analysis, DTA training and Defense Accounting and Disbursing System (DADS) and Commercial Travel Office (CTO) connectivity. Ability to maintain a database of user information and control user access to Privacy Act Information and travel documents. Experience participating or developing a training program for ODTAs and/or Authorizing Officials/Certifying Officials (AO/CO). EXPERIENCE REQUIREMENTS: Resume must have complete dates, work schedule, and/or hours worked per week for both civilian and military employment. (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only and unspecified work schedule will result in disqualification. Each applicant must fully substantiate -in their own words- that they meet 100% of the minimum requirements and specialized experience listed above in detail; otherwise, the applicant will be considered unqualified for this position. Do NOT copy and paste from the vacancy announcement, position description or others' resumes. Also, make sure the applicant's name is on every document submitted, otherwise it will NOT be considered. CONDITIONS OF EMPLOYMENT: May be required to successfully complete a trial period. Participation in direct deposit is mandatory. May be subject to furlough actions. Acceptance of a Federal position will terminate Tricare Reserve Select (TRS) eligibility. This position is located on a tobacco free facility. Must obtain and maintain a favorable adjudication of a T3 or equivalent investigation. Financial Management Level 2 Certification: Incumbent of this position is required to comply with all DoD and DoA requirements of this certification program as a condition of employment for this position. Employees must obtain the appropriate certification levels for their positions within 24 months after initial assignment; and, employees must maintain the positions' continuous training and education studies, as identified for each certification level, during the defined 24 month period.

About the Position: This position is located at Naval Medical Center Portsmouth in Portsmouth, Virginia. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. Serve as DTS Certifying Official and ensures requested entitlements are in accordance with the Joint Federal Travel Regulation. Assist with travel preparations and provides per diem allowances to travelers for a wide variety of travel orders to include individual Temporary Duty and Invitational travel. Provide technical assistance on matters pertaining to all aspects of travel/temporary duty; maintains commitment/obligation, statical, and administrative files as required. Load, verify and maintain personal profiles for the organization. Responsible for the control and coordination of required actions to support the successful deployment, operation, and management of Defense Travel System (DTS). Serve as a MTF Agency Program Coordinator for the Government Travel Card (GTC) program Ensure validity of open commitments and unliquidated obligations. Conduct periodic obligation reconciliations with Defense Finance and Accounting Service. Research commitment, obligation, and disbursement discrepancies and initiates corrective action. Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing automated systems such as Defense Travel System (DTS) to process travel authorizations and vouchers, identifying issues regarding financial concerns in accordance with federal regulations, and creating financial reports such as audits and budgets. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. Likely Entry on Duty: May - September 2027 Applications must be submitted by 11:59 (EST) on the 10/26/2026 to be considered. For more park(s) information, select "Learn more about this agency" below: Some of the Recreation Fee Clerk & Technician Standard Duties include but are not limited to: Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Additional duties for GS-06: Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements. Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc. Additional duties for GS-07: Serve as a technical authority for the resolution of difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations. All qualifications must be met by the closing date of this announcement-10/26/2026 (unless otherwise stated in this vacancy announcement). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent combination of education and experience. For example, 3 months of the specialized experience (25% of the experience requirement), and 6 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement. To qualify for this position at the GS-07 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-06 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-07. Examples of specialized experience include performing and reviewing recurring accounting transactions, remittances, and deposits in automated financial systems; analyzing financial or fee data to identify discrepancies or errors; researching and correcting difficult or non-routine accounting, reconciliation, or transaction problems; reviewing financial records and reports for accuracy and resolving discrepancies requiring additional research; testing or verifying the functionality of new or modified fee systems, software, or equipment; troubleshooting financial or fee-system problems; and providing technical assistance, guidance, or instruction to others on fee processes, financial procedures, automated systems, software, or equipment. The experience must demonstrate responsibility beyond routine reconciliation, remittance, and deposit work. Qualifying experience includes researching and resolving difficult or non-routine financial or fee-system problems and providing technical assistance or guidance to others in performing fee or financial processes. -OR- B. Successful completion of one full year of graduate-level study (18 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. Note: only education in excess of what is required for the GS-06 level can be substituted for specialized experience at the GS-07 level. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. You will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. Must be able to handle, collect, and account for money. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. Likely Entry on Duty: April-October 2027 Applications must be submitted by 11:59 (EST) on the 10/26/2026 to be considered. For more park(s) information, select "Learn more about this agency" below: Major Duties: Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Additional duties for GS-06: Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements. Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc. All qualifications must be met by the closing date of this announcement-10/26/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent combination of education and experience. For example, 3 months of the specialized experience (25% of the experience requirement), and 6 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement. Qualifying experience may be obtained in the private or public sectors. The OPM Qualification Standards Handbook is available for review at: OPM Qualification Standards. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. Must type at least 40 wpm. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. The typical seasonal entry-on-duty period for Seasonal Staffing Office is April 2027, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: March - July 2027. Open to the first 700 applicants. Great Smoky Mountains National Park is recruiting for positions at the following locations: Townsend, TN, Gatlinburg, TN, Cosby, TN, & Cherokee, NC. (Due to administrative error these locations were mislabeled and do not include Blue Ridge Parkway, all other locations labeled as Blue Ridge Parkway are correct) Some of the Recreation Fee Clerk & Technician Standard Duties include but are not limited to: Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Additional duties for GS-04: Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc. Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed. Additional duties for GS-05: Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor. Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors. Additional duties for GS-06: Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements. Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc. Additional duties for GS-07: Serve as a technical authority for the resolution of difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations. PHYSICAL DEMANDS: The work requires some physical exertion, such as long periods of standing or recurring lifting of moderately heavy items. WORK ENVIRONMENT: The work involves moderate risks or discomforts such as exposure to extremes of temperature, rain, snow, wind, and direct sunlight, as well as high levels of vehicle noise and emissions. All qualifications must be met by the closing date of this announcement-10/23/2026 (unless otherwise stated in this vacancy announcement). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-04 level, you must possess one of the following: A. One year of progressively responsible clerical, office, or other work that demonstrates your ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk. -OR- B. Two years of education above high school (60 semester hours or 90 quarter hours) leading to a bachelor's degree from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-05 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-04 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-05. Examples of specialized experience include collecting, handling, tracking, or depositing monies; conducting sales or fee transactions using cash registers, computers, calculators, or point-of-sale systems; performing opening and closing functions for a cash drawer or fee station; maintaining financial, fee, or stock records using automated systems or software; inventorying or restocking accountable stock; preparing routine deposits or transaction records; and reconciling assigned funds or transactions to ensure amounts and records are accurate. The experience must demonstrate direct responsibility for processing and accounting for the applicant's assigned financial transactions, funds, records, or accountable stock. General customer service experience or incidental use of a cash register is not qualifying by itself. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours) from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent combination of education and experience. For example, 3 months of the specialized experience (25% of the experience requirement), and 6 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement. To qualify for this position at the GS-07 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-06 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-07. Examples of specialized experience include performing and reviewing recurring accounting transactions, remittances, and deposits in automated financial systems; analyzing financial or fee data to identify discrepancies or errors; researching and correcting difficult or non-routine accounting, reconciliation, or transaction problems; reviewing financial records and reports for accuracy and resolving discrepancies requiring additional research; testing or verifying the functionality of new or modified fee systems, software, or equipment; troubleshooting financial or fee-system problems; and providing technical assistance, guidance, or instruction to others on fee processes, financial procedures, automated systems, software, or equipment. The experience must demonstrate responsibility beyond routine reconciliation, remittance, and deposit work. Qualifying experience includes researching and resolving difficult or non-routine financial or fee-system problems and providing technical assistance or guidance to others in performing fee or financial processes. -OR- B. Successful completion of one full year of graduate-level study (18 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. Note: only education in excess of what is required for the GS-06 level can be substituted for specialized experience at the GS-07 level. U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. You will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. Must be able to handle, collect, and account for money. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Recreation Fee Clerks and Technicians collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. Likely Entry On Duty: March - May 2027. Open to the first 600 applicants or until 10/26/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Some of the Recreation Fee Clerk & Technician Standard Duties include but are not limited to: Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Additional duties for GS-04: Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc. Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed. Additional duties for GS-05: Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor. Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors. Additional duties for GS-06: Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements. Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc. Additional duties for GS-07: Serve as a technical authority for the resolution of difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations. All qualifications must be met by the closing date of this announcement-10/26/2026 (unless otherwise stated in this vacancy announcement). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST indicate the duties and responsibilities for each position, start and end dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-03 level, you must possess one of the following: A. Six months of progressively responsible clerical, office, or other work that demonstrates your ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk. -OR- B. One year of education above high school (30 semester hours or 45 quarter hours) from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-04 level, you must possess one of the following: A. One year of progressively responsible clerical, office, or other work that demonstrates your ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk. -OR- B. Two years of education above high school (60 semester hours or 90 quarter hours) leading to a bachelor's degree from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-05 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-04 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-05. Examples of specialized experience include collecting, handling, tracking, or depositing monies; conducting sales or fee transactions using cash registers, computers, calculators, or point-of-sale systems; performing opening and closing functions for a cash drawer or fee station; maintaining financial, fee, or stock records using automated systems or software; inventorying or restocking accountable stock; preparing routine deposits or transaction records; and reconciling assigned funds or transactions to ensure amounts and records are accurate. The experience must demonstrate direct responsibility for processing and accounting for the applicant's assigned financial transactions, funds, records, or accountable stock. General customer service experience or incidental use of a cash register is not qualifying by itself. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours) from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent combination of education and experience. For example, 3 months of the specialized experience (25% of the experience requirement), and 6 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement. To qualify for this position at the GS-07 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-06 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-07. Examples of specialized experience include performing and reviewing recurring accounting transactions, remittances, and deposits in automated financial systems; analyzing financial or fee data to identify discrepancies or errors; researching and correcting difficult or non-routine accounting, reconciliation, or transaction problems; reviewing financial records and reports for accuracy and resolving discrepancies requiring additional research; testing or verifying the functionality of new or modified fee systems, software, or equipment; troubleshooting financial or fee-system problems; and providing technical assistance, guidance, or instruction to others on fee processes, financial procedures, automated systems, software, or equipment. The experience must demonstrate responsibility beyond routine reconciliation, remittance, and deposit work. Qualifying experience includes researching and resolving difficult or non-routine financial or fee-system problems and providing technical assistance or guidance to others in performing fee or financial processes. -OR- B. Successful completion of one full year of graduate-level study (18 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. You will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. Must be able to handle, collect, and account for money. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

WHAT IS SMALL BUSINESS/SELF EMPLOYED (SBSE)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Distribute and balance the workload among employees in accordance with established workflow or job specialization, assure timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy; Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies; Give on the job training to new employees in accordance with established procedures and practices STANDARD POSITION DESCRIPTIONS (SPD): PD26439 Visit the IRS SPD Library to access the position descriptions. Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-9: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Utilizing financial clerical specialization of assigned workload. Leveraging organizational functions, terminology, quality assurance techniques, and reporting to support the supervisor or to use when acting as supervisor. Utilizing administrative policies, procedures and functions to coordinate workflow and resolve related problems Experience with workflow through the function and ability to assess the performance capabilities of employees. Locating and selecting appropriate guidelines for independent determinations or resolutions. Experience with relevant systems, transaction codes, procedures, actions, etc., necessary to carry out the duties of this position. Examples may include: Analyzing innocent spouse claims to determine if relief from joint and several liability should be granted under the provisions of IRC 6013 (e), 6015 (b), (c) or (f). Making determinations and using sound judgment concerning controversial matters, e.g., the degree to which the individual understood their responsibilities. Utilizing a combination of basic accounting principles, business practices and compliance to federal tax laws to calculate tax liability and determine appropriate account adjustments. Sorting and evaluating audit packages to determine the items that caused the deficiency and the claimants' participation to establish the knowledge factor. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards. Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION