Clinic Service Coordinator
Company Name
**
Frankfort Clinic - Frankfort, IL 60423; 21000 Frankfort Square Rd, Frankfort, IL, 60423, USA
Basic
Posted about 17 hours ago
Description
Position Summary:
The Clinic Service Coordinator supports the day-to-day administrative flow of the clinic by overseeing the front desk responsibilities, coordinating communication with families and staff, and ensuring an organized, welcoming environment. The Clinic Service Coordinator supports the Regional Clinic Operations Manager (RCOM) in maintaining smooth clinic operations.
Essential Functions:
Serve as the first point of contact for families, staff, and visitors, managing check-in and check-out processes.
Oversee all front desk responsibilities, including phone management, voicemail/email monitoring, and supporting daily patient flow.
Collect, record, and reconcile time-of-service payments (copays, self-pay, deposits).
Maintain clinic cleanliness, organization, and supply readiness; monitor and report supply needs.
Direct families and staff to appropriate internal resources for questions or concerns.
Serve as an ambassador of Westside for prospective patients and families.
Provide tours to prospective patients, families, and community members, as needed.
Communicate the Westside Way to families, staff, and community members.
Assist with distributing printed materials and family communications.
Act as the on-site liaison for contractors and vendors.
Maintain clinic security by verifying visitor identification and documentation.
Support clinic engagement efforts and staff morale initiatives.
Perform clerical tasks related to medical records management.
Qualifications
Required Education, Experience and Credentials:
High school diploma or equivalent.
Proficiency in basic computer applications and multi-line phone systems.
Prior experience in a customer service, administrative, or front desk role; healthcare or therapy setting experience strongly preferred.
Knowledge, Skills and Abilities:
Familiar with Google Workspace or similar software
Strong interpersonal and communication skills, with the ability to engage professionally with families, staff, and visitors.
Demonstrated ability to multitask, prioritize, and maintain organization in a fast-paced environment.
Ability to handle sensitive information with discretion and maintain confidentiality.
Personal Attributes:
Organized: Keeps tasks, schedules, and the clinic environment structured and efficient.
Detail-Oriented: Ensures accuracy in documentation, payments, and communications.
Dependable: Reliable, punctual, and consistent in meeting responsibilities.
Adaptable: Handles changing priorities and unexpected situations with professionalism.
Friendly and Approachable: Creates a welcoming atmosphere for families, staff, and visitors.
Strong Communication: Be able to communicate and connect with a variety of stakeholders, including but not limited to families, staff, and community members.
Professionalism: Ensure your clinic is tour-ready at all times and showcase our organization, team, and therapeutic approach with professionalism.
Work Environment and Physical Demands:
Prolonged periods of sitting, frequent computer and phone use.
Frequent walking, bending, and crouching.
Occasional lifting of light to moderate materials, up to 15 pounds unassisted.
Travel Requirements
Some travel within the assigned region for training, meetings and supporting clinic coverage needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Clinic Service Coordinator
Company Name
**
Naperville Clinic - Naperville, IL 60565; 2011 S Washington Street, Naperville, IL, 60565, USA
Basic
Posted about 17 hours ago
Description
Position Summary:
The Clinic Service Coordinator supports the day-to-day administrative flow of the clinic by overseeing the front desk responsibilities, coordinating communication with families and staff, and ensuring an organized, welcoming environment. The Clinic Service Coordinator supports the Regional Clinic Operations Manager (RCOM) in maintaining smooth clinic operations.
Essential Functions:
Serve as the first point of contact for families, staff, and visitors, managing check-in and check-out processes.
Oversee all front desk responsibilities, including phone management, voicemail/email monitoring, and supporting daily patient flow.
Collect, record, and reconcile time-of-service payments (copays, self-pay, deposits).
Maintain clinic cleanliness, organization, and supply readiness; monitor and report supply needs.
Direct families and staff to appropriate internal resources for questions or concerns.
Serve as an ambassador of Westside for prospective patients and families.
Provide tours to prospective patients, families, and community members, as needed.
Communicate the Westside Way to families, staff, and community members.
Assist with distributing printed materials and family communications.
Act as the on-site liaison for contractors and vendors.
Maintain clinic security by verifying visitor identification and documentation.
Support clinic engagement efforts and staff morale initiatives.
Perform clerical tasks related to medical records management.
Qualifications
Required Education, Experience and Credentials:
High school diploma or equivalent.
Proficiency in basic computer applications and multi-line phone systems.
Prior experience in a customer service, administrative, or front desk role; healthcare or therapy setting experience strongly preferred.
Knowledge, Skills and Abilities:
Familiar with Google Workspace or similar software
Strong interpersonal and communication skills, with the ability to engage professionally with families, staff, and visitors.
Demonstrated ability to multitask, prioritize, and maintain organization in a fast-paced environment.
Ability to handle sensitive information with discretion and maintain confidentiality.
Personal Attributes:
Organized: Keeps tasks, schedules, and the clinic environment structured and efficient.
Detail-Oriented: Ensures accuracy in documentation, payments, and communications.
Dependable: Reliable, punctual, and consistent in meeting responsibilities.
Adaptable: Handles changing priorities and unexpected situations with professionalism.
Friendly and Approachable: Creates a welcoming atmosphere for families, staff, and visitors.
Strong Communication: Be able to communicate and connect with a variety of stakeholders, including but not limited to families, staff, and community members.
Professionalism: Ensure your clinic is tour-ready at all times and showcase our organization, team, and therapeutic approach with professionalism.
Work Environment and Physical Demands:
Prolonged periods of sitting, frequent computer and phone use.
Frequent walking, bending, and crouching.
Occasional lifting of light to moderate materials, up to 15 pounds unassisted.
Travel Requirements
Some travel within the assigned region for training, meetings and supporting clinic coverage needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Clinic Service Coordinator
Company Name
**
Peoria Clinic - Peoria, IL 61615; 2601 West Lake Avenue, Peoria, IL, 61615, USA
Basic
Posted about 17 hours ago
Description
Position Summary:
The Clinic Service Coordinator supports the day-to-day administrative flow of the clinic by overseeing the front desk responsibilities, coordinating communication with families and staff, and ensuring an organized, welcoming environment. The Clinic Service Coordinator supports the Regional Clinic Operations Manager (RCOM) in maintaining smooth clinic operations.
Essential Functions:
Serve as the first point of contact for families, staff, and visitors, managing check-in and check-out processes.
Oversee all front desk responsibilities, including phone management, voicemail/email monitoring, and supporting daily patient flow.
Collect, record, and reconcile time-of-service payments (copays, self-pay, deposits).
Maintain clinic cleanliness, organization, and supply readiness; monitor and report supply needs.
Direct families and staff to appropriate internal resources for questions or concerns.
Serve as an ambassador of Westside for prospective patients and families.
Provide tours to prospective patients, families, and community members, as needed.
Communicate the Westside Way to families, staff, and community members.
Assist with distributing printed materials and family communications.
Act as the on-site liaison for contractors and vendors.
Maintain clinic security by verifying visitor identification and documentation.
Support clinic engagement efforts and staff morale initiatives.
Perform clerical tasks related to medical records management.
Qualifications
Required Education, Experience and Credentials:
High school diploma or equivalent.
Proficiency in basic computer applications and multi-line phone systems.
Prior experience in a customer service, administrative, or front desk role; healthcare or therapy setting experience strongly preferred.
Knowledge, Skills and Abilities:
Familiar with Google Workspace or similar software
Strong interpersonal and communication skills, with the ability to engage professionally with families, staff, and visitors.
Demonstrated ability to multitask, prioritize, and maintain organization in a fast-paced environment.
Ability to handle sensitive information with discretion and maintain confidentiality.
Personal Attributes:
Organized: Keeps tasks, schedules, and the clinic environment structured and efficient.
Detail-Oriented: Ensures accuracy in documentation, payments, and communications.
Dependable: Reliable, punctual, and consistent in meeting responsibilities.
Adaptable: Handles changing priorities and unexpected situations with professionalism.
Friendly and Approachable: Creates a welcoming atmosphere for families, staff, and visitors.
Strong Communication: Be able to communicate and connect with a variety of stakeholders, including but not limited to families, staff, and community members.
Professionalism: Ensure your clinic is tour-ready at all times and showcase our organization, team, and therapeutic approach with professionalism.
Work Environment and Physical Demands:
Prolonged periods of sitting, frequent computer and phone use.
Frequent walking, bending, and crouching.
Occasional lifting of light to moderate materials, up to 15 pounds unassisted.
Travel Requirements
Some travel within the assigned region for training, meetings and supporting clinic coverage needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
BRANCH EVENT COORDINATOR
Company Name
**
100 Annapolis Branch - Annapolis, MD 21401; 1981 Moreland Parkway, Annapolis, MD, 21401, USA
Basic
Posted about 17 hours ago
Description
Job Overview:
The Event Coordinator (EC), is part of one of Selects Event Teams, administratively supports the event team, and works closely with internal departments around planning for and executing projects of various scope and size. This position is designed to provide administrative strength capable of driving existing processes and managing significant amounts of detailed information. Ideal candidates will be detail-oriented, responsive, reliable, have the ability to prioritize various tasks and will enjoy working in a fast-paced environment. Adherence to deadlines and great planning/follow through is a must.
Duties & Responsibilities:
Event Lifecyle Administration:
Manage job-specific information throughout the entire event lifecycle
Create and maintain equipment reservation tickets
Complete job costing for each event and update with actuals costs after event is complete
Create job folders and make sure they are kept up to date with all relevant documents
Write customer proposals
Job closing and submittal of contracted services invoices for payment
Client Invoicing and collecting payment
Act as liaison and facilitate communication between sales team and operations as needed
Process Adherence:
Adherence to all company policies and procedures
Team expert on the process related to the event lifecycle
Ensure team members in the field are following applicable policy and procedure
Customer Service:
Provide high level of customer service and professionalism
Serve as second point of contact for clients after Event Sales Consultant
Collaboration and Teamwork:
Establish strong working relationships with each team members as well as other employees within Select Event Group
Provide training and support to other members of assigned team including Event Sales Consultants and Event Coordinators/Operations Coordinators and Field crew
Demonstrate a help first mentality when issues arise
Qualifications
Qualifications include:
High School Education and 2 years of relevant experience (JR.), Bachelors Degree Preferred
Demonstrated ability to communicate
Excellent listening, verbal, and written communication skills
Self-Motivated and able to thrive in a results driven environment
Proven ability to administratively manage multiple projects at a time while paying strict attention to detail
Must be organized
Must be ethical
Must be able to assess situations and make decisions based on urgency and risk
Must be able to set priorities, determine strategies and solve problems
Critical thinking skills
Attention to detail and adherence to deadlines
Experience with Microsoft Office Suite
Self-Starter, Takes Initiative
Teamwork/collaboration
Interpersonal skills