Training|Learning & Development,Training Jobs

• 7+ years of industry experience in software engineering, data science, or machine learning, including technical leadership experience.
• 2+ years of hands-on experience building and delivering Generative AI/LLM solutions, preferably production applications.
• Proven experience architecting and operating large-scale production software, AI/ML systems, and/or data platforms.
• Strong understanding of LLMs, embeddings, RAG, prompt engineering, context management, and modern GenAI architectures.
• Hands-on experience building reasoning models via post-training techniques — supervised fine-tuning (SFT) on chain-of-thought/reasoning traces and reinforcement learning (RL) methods (e.g., RLHF, RLVR, PPO, GRPO, DPO) — including reward/verifier design and evaluating gains in multi-step reasoning.
• Strong Python skills and experience with modern AI/ML and GenAI frameworks and tooling.
• Experience with cloud-native architectures and production deployment of scalable applications.
• Strong understanding of GenAI evaluation, testing, monitoring, security, and responsible AI practices.
• Ability to translate business requirements into technical solutions and communicate complex technical decisions to both engineering and executive audiences.
• Bachelor's degree in Computer Science, Software Engineering, Machine Learning, Data Science, or a related technical field.

• 40% Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners.
• 35% Utilizes business trends and post-learning evaluation to improve training content and delivery.
• 20% Contributes to the development and maintenance of training materials.
• 5% Partners with coordinators to maintain scheduling of training courses.

• Education level:
• Bachelor's Degree
• Experience:
• 2 years Experience delivering various training, teaching or adult learning modules to large audiences.
• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Preferred qualifications
• Knowledge, Skills and Abilities (KSAs)
• Knowledge of adult learning delivery methods and principles., Proficient
• Knowledge and understanding of learning management systems (LMS)., Proficient
• Ability to troubleshoot and use video editing software., Proficient
• Proficient in Microsoft Office applications., Proficient
• Ability to conduct thorough research to uncover insights., Proficient
• Ability to analyze, organize and prioritize work while meeting multiple deadlines., Proficient
• Skill in talking to others to convey information effectively., Proficient
• Ability to maintain effective interpersonal relationships., Proficient
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
• Mandatory skills:
• Experience delivering instructor-led (ILT) and virtual training
• Experience supporting class facilitation with FTE as lead
• Ensure consistent learner experience

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

• Health Benefits
• Referral Program

Position: K–12 Educational Technology & Professional Learning Specialist
Employment Type: Per Diem
Hours: 15–20 hours per week
Location: NYC Area Preferred
Travel: Approximately 30–40% overnight travel; travel by both automobile and air may be required

This per diem specialist position supports K–12 school customers with the successful implementation and use of print and digital English Language Development (ELD) instructional solutions. The role focuses on educator training, digital platform expertise, curriculum implementation, and ongoing support for teachers and school leaders.

• Facilitate live, virtual, and asynchronous training sessions that support successful implementation of instructional products in K–12 classrooms.
• Serve as a digital platform expert, helping educators and school leaders understand and effectively use digital learning platforms across various technology environments.
• Maintain regular communication with school and district leaders and teachers to assess and address curriculum and technology needs.
• Provide ongoing implementation support and guidance to educators.
• Deliver internal training and digital product support to sales and other internal teams.
• Build and maintain strong professional relationships with educators, administrators, and other stakeholders.
• Adapt training and communication approaches to meet the needs of different audiences and learning environments.

• Bachelor’s degree in Education or a related field.
• 5+ years of related experience in teaching, training, professional development, facilitation, educational publishing, or educational technology.
• Strong knowledge of English Language Development (ELD) curriculum and instruction.
• Excellent training, presentation, and facilitation skills.
• Strong customer-service orientation and relationship-building skills.
• Excellent written and verbal communication skills.
• Comfortable presenting in virtual and in-person environments.
• Flexible and adaptable, with the ability to respond effectively to changing priorities and customer needs.
• Strong attention to detail and organizational skills.
• High level of proficiency with Microsoft Office and video creation tools.
• Familiarity with Learning Management Systems (LMS) and educational technology platforms.
• Ability to travel overnight approximately 30–40% of the time, with travel by both automobile and air.
• Ability to lift and move instructional materials weighing up to 50 lbs.
• NYC-area candidates preferred.

This is a per diem position averaging 15–20 hours per week, with scheduling based on training and customer support needs.

Role :  AI Data Engineer 
Location : Remote 
Type : Contract
Pay range - $45/hour on W2

AI Data engineer with expertise in Generative AI, RAG and Snowflake AI Solutions. Strong expertise in Snowflake, Snowflake Cortex AI, SQL, semantic data models, and AI-powered analytics workflows. Skilled in building RAG solutions, agent workflows, vector search, prompt engineering, guardrails, evaluation, and grounded AI responses.
Snowflake AI Solutions
Generative AI and RAG
AI Agents: Advanced

Job Title: WMHS Learning Experience Designer
Job Location: Remote
Job Duration: 4 Months on W2

Job Description:
The Learning Experience Designer (LED) analyzes, designs, and develops safety learning and performance improvement solutions to enhance safe practices, proficiencies, and effectiveness of both domestic/international audiences, which concentrate on current and future safety goals of the organization. The ideal candidate has supreme talent at developing inspired, contemporary, and effective training solutions benefiting operations team members, safety professionals, supervisors, and facility managers, while partnering and consulting with other business units in designing and developing ancillary solutions.
The LED will be responsible for learners success in achieving learning objectives and
will also be responsible for safety results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

The Responsibilities
" Consulting with Subject Matter Experts (SMEs) and stakeholders to understand training needs in an expeditious environment
" Evaluating existing training to identify opportunities to maximize the effectiveness of learning, through re-design
" Creating and updating internal processes, templates, and versions to minimize future content development time
" Acting as principle for development of storyboards and scripts, while converting them into appropriate interactive modalities (ILT/vILT, eLearnings, gamification, VR) and managing overall content enhancement within our LMS
" Align your ingenuity and innovative ideas with the global strategic plans of the business
" Perform other duties and responsibilities, as assigned

Education
" Bachelor s degree or equivalent experience in training development, curriculum creation and/or instructional design
" Master s degree in Adult Learning, Instructional Design, Learning Technology or related field preferred.

Experience
" 3+ year of experience in professional instructional design, adult learning theory, training content evaluation, instructional facilitation
" Training experience in instructional design within a global organization a plus
" Extensive knowledge of adult learning theories and instructional design models
" Demonstrated experience with varied modalities; to include video, graphic design, gamification, and ILT/vILT within Articulate 360
" Expert proficiency in navigating and utilizing a variety of LMS platforms
" Experience using data/metrics to meet business goals and drive performance improvement
" Substantial performance leading large-scale learning projects with multiple stakeholder
" Excellent verbal, written, interpersonal communication abilities
" Full proficiency with MS Office suite applications

Licenses and Required Competencies
"Certified Professional in Learning and Performance (preferred)

Physical Requirements
" Hearing - perceiving the nature of sounds at normal speaking levels with or without correction
" Seeing - use visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations
" Sitting - sit for sustained periods of time
" Standing - stand for sustained periods of time
" Talking - expressing or exchanging ideas by means of the spoken word
" Typing - type with the fingers, and/or separate pages of documents, etc.,
" Visual Acuity - close visual acuity to perform activities such as, preparing and analyzing data and figures, viewing a computer terminal, extensive reading, filing papers, operating a vehicle, etc.
" Walking - move about on foot to accomplish tasks

Work Environment: Indoors
Travel: Travel may vary in length and duration

Job Title: Training & Development Specialist (Manufacturing Operations)
Location: San Antiono (Onsite)
(Mon-Thurs 5:30AM - 4PM) , will be required to flex schedule to support 2nd shift Mon - Thurs 5:30PM - 4:00AM

Day Shift Schedule: Monday through Thursday, 5:30 AM to 4:00 PM
Beginning in early 2027, this position is required to flex to also support training deployment for Second Shift operations that will run Monday through Thursday, 5:30 PM to 4:00 AM. Most training activities will occur during the earlier portion of the second shift schedule.

Note: Driving Required: Yes, must be able to drive to other locations occasionally (Elmendorf ATC and External Warehouse in San Antonio)

PPE Required: Safety Shoes required. Will provide all other PPE.

Description:
Training & Development Specialist (Manufacturing Operations)

(Mon-Thurs 5:30AM - 4PM) , will be required to flex schedule to support 2nd shift Mon - Thurs 5:30PM - 4:00AM
Onsite: San Antiono
Driving Required: Yes, must be able to drive to other locations occasionally (Elmendorf ATC and External Warehouse in San Antonio)
PPE Required: Safety Shoes required. Will provide all other PPE.

The interview process will be as follows:
· 1st Round:
o 30-minute manager screening via Teams with Nikki Ramirez
· 2nd Round:
o 1-hour onsite interview with Crystal & Doug Sleigh
§ Include 10-15 min presentation (will follow up on this request)
o 1-hour plant tour with Crystal
o 30-minute wrap-up with Crystal and Nikki Ramirez
Join a team helping develop the workforce that powers the future of transportation. We are seeking a Training & Development Specialist to support the delivery, administration, and continuous improvement of learning programs across our manufacturing operations as we ramp up a 2nd shift for production.

This position plays a key role in ensuring employees receive the training needed to perform safely, effectively, and confidently. The successful candidate will facilitate training programs, maintain training records, analyze training effectiveness, support compliance requirements, and partner with operational leaders to build workforce capability. This position will work closely with our Learning & Development Manager and will report to the Sr. Site HR Manager.

This is a primarily onsite role supporting our San Antonio manufacturing operations with occasional travel to additional locations in the San Antonio area.

Training Delivery & Facilitation
• Facilitate classroom, virtual, and hands-on training programs for manufacturing employees, supervisors, and leaders.
• Deliver compliance, technical, operational, and leadership development training.
• Support onboarding and workforce development initiatives for new hires.
• Adapt training delivery methods to accommodate different learning styles and operational requirements.
• Assist in the coordination and deployment of large-scale training initiatives across multiple shifts.
Learning Program Administration
• Maintain employee training records and learning documentation.
• Coordinate course scheduling, enrollment, attendance tracking, and completion reporting.
• Leverage Learning Management System (LMS) tools to manage training assignments, completions, and learner records.
• Ensure training data is accurate, current, and audit-ready.

Training Analytics & Continuous Improvement
• Conduct training needs assessments in partnership with business leaders.
• Analyze training participation, completion rates, learner feedback, and effectiveness metrics.
• Administer surveys and evaluate learning outcomes to identify opportunities for improvement.
• Prepare regular reports and dashboards regarding training compliance and workforce readiness.
• Recommend and implement enhancements to training programs based on data and operational feedback.

Program Development Support
• Assist in designing, updating, and improving facilitator guides, lesson plans, job aids, and training materials.
• Support implementation of new learning initiatives and curriculum updates.
• Coordinate with external vendors and training partners as needed.
• Partner with operational leaders to align learning solutions with business goals and workforce needs.

Stakeholder Partnership
• Collaborate with Human Resources, Operations, Safety, Quality, Manufacturing, and other functional teams.
• Serve as a trusted resource regarding learning processes, tools, and training requirements.
• Support leadership development and employee capability-building initiatives.

Work Schedule
This role will primarily support Day Shift at the start of the assignment:


Day Shift Schedule: Monday through Thursday, 5:30 AM to 4:00 PM
Beginning in early 2027, this position is required to flex to also support training deployment for Second Shift operations that will run Monday through Thursday, 5:30 PM to 4:00 AM. Most training activities will occur during the earlier portion of the second shift schedule.

Occasional Friday support may be required to accommodate production recovery days, onboarding activities, or business needs.

Travel Requirements
This position primarily supports training activities in the San Antonio manufacturing facility but requires occasional travel to:
• Advanced Technology Center (ATC) in Elmendorf, TX
• External warehouse operations in the San Antonio area

Minimum Qualifications
Education / Experience
Candidates must meet one of the following qualifications:
• Bachelor's degree and at least 1 year of learning, training, talent development, education, workforce development, or related experience
OR
• Master's degree in Human Resources, Organizational Development, Education, Learning & Development, Industrial/Organizational Psychology, Business, or related field
OR
•At least 3 years of learning, training, workforce development, education, or related experience

Preferred Qualifications
• Experience facilitating training programs in a manufacturing, industrial, distribution, logistics, or production environment.
• Experience utilizing a Learning Management System (LMS).
• Experience tracking and reporting training metrics.
• Experience conducting training needs assessments.
• Strong presentation, facilitation, and communication skills.
• Experience creating training materials, job aids, and instructional content.
• Knowledge of adult learning principles.
• Experience analyzing survey data and training effectiveness metrics.
• Proficiency with Microsoft Excel, PowerPoint, and other reporting tools.

About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Job Title: WMHS Learning Experience Designer
Job Location: Remote
Job Duration: 4 Months on W2

Job Description:
The Learning Experience Designer (LED) analyzes, designs, and develops safety learning and performance improvement solutions to enhance safe practices, proficiencies, and effectiveness of both domestic/international audiences, which concentrate on current and future safety goals of the organization. The ideal candidate has supreme talent at developing inspired, contemporary, and effective training solutions benefiting operations team members, safety professionals, supervisors, and facility managers, while partnering and consulting with other business units in designing and developing ancillary solutions.
The LED will be responsible for learners success in achieving learning objectives and
will also be responsible for safety results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

The Responsibilities
" Consulting with Subject Matter Experts (SMEs) and stakeholders to understand training needs in an expeditious environment
" Evaluating existing training to identify opportunities to maximize the effectiveness of learning, through re-design
" Creating and updating internal processes, templates, and versions to minimize future content development time
" Acting as principle for development of storyboards and scripts, while converting them into appropriate interactive modalities (ILT/vILT, eLearnings, gamification, VR) and managing overall content enhancement within our LMS
" Align your ingenuity and innovative ideas with the global strategic plans of the business
" Perform other duties and responsibilities, as assigned

Education
" Bachelor s degree or equivalent experience in training development, curriculum creation and/or instructional design
" Master s degree in Adult Learning, Instructional Design, Learning Technology or related field preferred.

Experience
" 3+ year of experience in professional instructional design, adult learning theory, training content evaluation, instructional facilitation
" Training experience in instructional design within a global organization a plus
" Extensive knowledge of adult learning theories and instructional design models
" Demonstrated experience with varied modalities; to include video, graphic design, gamification, and ILT/vILT within Articulate 360
" Expert proficiency in navigating and utilizing a variety of LMS platforms
" Experience using data/metrics to meet business goals and drive performance improvement
" Substantial performance leading large-scale learning projects with multiple stakeholder
" Excellent verbal, written, interpersonal communication abilities
" Full proficiency with MS Office suite applications

Licenses and Required Competencies
"Certified Professional in Learning and Performance (preferred)

Physical Requirements
" Hearing - perceiving the nature of sounds at normal speaking levels with or without correction
" Seeing - use visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations
" Sitting - sit for sustained periods of time
" Standing - stand for sustained periods of time
" Talking - expressing or exchanging ideas by means of the spoken word
" Typing - type with the fingers, and/or separate pages of documents, etc.,
" Visual Acuity - close visual acuity to perform activities such as, preparing and analyzing data and figures, viewing a computer terminal, extensive reading, filing papers, operating a vehicle, etc.
" Walking - move about on foot to accomplish tasks

Work Environment: Indoors
Travel: Travel may vary in length and duration

The Training & Development Specialist will design, develop, deliver, and evaluate comprehensive training programs and materials to enhance user adoption, proficiency, and effective use of the WDP System and data platform. This person will conduct training needs analyses in collaboration with customer success teams, mission partners, and subject matter experts to identify knowledge and skill gaps and develop training curricula appropriate for different user roles and skill levels. This person will create engaging learning content, including e-learning modules, instructor-led training materials, presentations, hands-on exercises, video tutorials, user documentation, assessments, and practical exercises, and deliver training through in-person workshops, webinars, and self-paced online courses. This person will collaborate with technical teams and subject matter experts to ensure training content is technically accurate, aligned with system documentation, and updated to reflect system enhancements and new features. This person will apply instructional design methodologies, adult learning principles, and appropriate learning technologies to develop effective training solutions; evaluate training effectiveness through assessments, participant feedback, user performance data, and platform adoption metrics; and continuously improve training content based on results. This person will manage and maintain training materials and learning resources, support learning management system activities to track training completion and certifications, and stay current with emerging instructional design practices, adult learning principles, and training technologies.

Requirements

• SECRET Security Clearance Required
• We are actively seeking multiple levels:
• Junior: 0 - 3 years of experience + Bachelor's Degree
• Journeyman: 4 - 7 years of experience + Bachelor's Degree
• Senior: 8+ years of experience + Bachelor's Degree
• Good communication skills, self-starter mindset.
• Professional proficiency in English is required.
• Demonstrated proficiency in using all Microsoft Office applications.
• Applicants must be currently authorized to work in the United States on a full-time basis. Avalore will not sponsor applicants for work visas for this position.

Work Environment: 

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment). 

• Ability to sit at a computer terminal for an extended period of time. 

Physical Demands: 

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear. 

• Employee is often required to sit and use their hands and fingers to operate a computer. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Travel: 

• Up to 10%/ Occasional travel. 

Avalore will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to hr@avalore.ai. 

Avalore is an Equal Opportunity Employer - We not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws.

Benefits

Eligibility requirements apply.

• Employer Contributions to Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA) with a generous matching program
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Employee Assistance Program
• Salary at Avalore is determined by various factors, including but not limited to location, the individual's particular combinaition of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
• Salary estimates for this job range from $76,000 - $128,000.

Job Title: WMHS Learning Experience Designer
Job Location: Remote
Job Duration: 4 Months on W2

Job Description:
The Learning Experience Designer (LED) analyzes, designs, and develops safety learning and performance improvement solutions to enhance safe practices, proficiencies, and effectiveness of both domestic/international audiences, which concentrate on current and future safety goals of the organization. The ideal candidate has supreme talent at developing inspired, contemporary, and effective training solutions benefiting operations team members, safety professionals, supervisors, and facility managers, while partnering and consulting with other business units in designing and developing ancillary solutions.
The LED will be responsible for learners success in achieving learning objectives and
will also be responsible for safety results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

The Responsibilities
" Consulting with Subject Matter Experts (SMEs) and stakeholders to understand training needs in an expeditious environment
" Evaluating existing training to identify opportunities to maximize the effectiveness of learning, through re-design
" Creating and updating internal processes, templates, and versions to minimize future content development time
" Acting as principle for development of storyboards and scripts, while converting them into appropriate interactive modalities (ILT/vILT, eLearnings, gamification, VR) and managing overall content enhancement within our LMS
" Align your ingenuity and innovative ideas with the global strategic plans of the business
" Perform other duties and responsibilities, as assigned

Education
" Bachelor s degree or equivalent experience in training development, curriculum creation and/or instructional design
" Master s degree in Adult Learning, Instructional Design, Learning Technology or related field preferred.

Experience
" 3+ year of experience in professional instructional design, adult learning theory, training content evaluation, instructional facilitation
" Training experience in instructional design within a global organization a plus
" Extensive knowledge of adult learning theories and instructional design models
" Demonstrated experience with varied modalities; to include video, graphic design, gamification, and ILT/vILT within Articulate 360
" Expert proficiency in navigating and utilizing a variety of LMS platforms
" Experience using data/metrics to meet business goals and drive performance improvement
" Substantial performance leading large-scale learning projects with multiple stakeholder
" Excellent verbal, written, interpersonal communication abilities
" Full proficiency with MS Office suite applications

Licenses and Required Competencies
"Certified Professional in Learning and Performance (preferred)

Physical Requirements
" Hearing - perceiving the nature of sounds at normal speaking levels with or without correction
" Seeing - use visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations
" Sitting - sit for sustained periods of time
" Standing - stand for sustained periods of time
" Talking - expressing or exchanging ideas by means of the spoken word
" Typing - type with the fingers, and/or separate pages of documents, etc.,
" Visual Acuity - close visual acuity to perform activities such as, preparing and analyzing data and figures, viewing a computer terminal, extensive reading, filing papers, operating a vehicle, etc.
" Walking - move about on foot to accomplish tasks

Work Environment: Indoors
Travel: Travel may vary in length and duration

• Develop and integrate LLM-powered applications, AI workflows, and automation solutions.
• Design and optimize prompts to improve AI response quality.
• Build backend APIs and full-stack AI applications using Python.
• Deploy, monitor, and optimize AI solutions on AWS.
• Collaborate with technical teams to deliver scalable, reliable, production-ready solutions.

• GenAI Engineering and Prompt Engineering
• Python Programming
• Full-Stack AI Development
• AWS Cloud Services

• Develop and integrate LLM-powered applications, AI workflows, and automation solutions.
• Design and optimize prompts to improve AI response quality.
• Build backend APIs and full-stack AI applications using Python.
• Deploy, monitor, and optimize AI solutions on AWS.
• Collaborate with technical teams to deliver scalable, reliable, production-ready solutions.

• GenAI Engineering and Prompt Engineering
• Python Programming
• Full-Stack AI Development
• AWS Cloud Services

• Design and ship production pricing agents on NEO, owning them from prototype through production, as part of the firm's federated portfolio of production agents.
• Build retrieval that holds up in production: Graph RAG combining knowledge-graph traversal over products, rate cards, clients, and pricing policy with vector search, plus chunking, ranking, and grounding strategies that keep price explanations accurate and auditable.
• Design agent memory: episodic and semantic memory organized as memory nodes, with recall, summarization, and decay policies tuned per use case, so an agent remembers the history of a negotiation without leaking it across clients.
• Own organizational context management — assembling entitlement-, lineage-, and tenant-aware context so each agent reasons over only the pricing data it is allowed to see.
• Build and productionize ML model training pipelines for price optimization, elasticity, win-probability, and deal-scoring models using MLOps best practices, including feature engineering over billing, transaction, and deal history data on Databricks.
• Build batch and online inference for those models, meeting the latency a seller conversation requires while keeping every scored recommendation reproducible.
• Own model validation in a revenue-sensitive setting: back-testing against realized prices, challenger models, uplift and elasticity measurement, and monitoring for drift, margin erosion, and revenue leakage in production.
• Compose multi-agent workflows using A2A, and integrate tools and data through MCP servers (pricing engine, rate card store, CRM, billing and revenue data, Databricks, Snowflake, Kubernetes, Confluence, Bitbucket, Splunk).
• Build and run evals: task-level and end-to-end agent evaluations, regression suites, LLM-as-judge, numerical-correctness and explanation-faithfulness checks, and quality and safety gating before release.
• Produce the model documentation, test evidence, and controls the firm's model risk review requires for a model that influences client pricing, and keep that evidence current as models are retrained.
• Deploy and operate solutions on public cloud (AWS and/or Azure) with strong SDLC, security, resiliency, and observability practices.
• Partner with pricing, product, finance, and business partners across CIB and Payments to turn use cases into shipped, supported agents.

• MS in Computer Science, Statistics, Mathematics, Machine Learning, or related field (or equivalent experience).
• Hands-on experience building LLM-powered or agentic applications in production, including tracing, evaluations, and guardrails.
• Hands-on experience taking predictive or optimization models to production and keeping them healthy there, including validation, monitoring, and retraining.
• Practical RAG experience — retrieval quality, embeddings, and vector stores; Graph RAG a strong plus.
• Strong programming skills in Python, with deep knowledge of data structures, algorithms, machine learning, data mining, information retrieval, and statistics.
• Knowledge of Kubernetes (AWS EKS).
• Experience with training models in Databricks and SageMaker.
• Experience working with MLflow.
• Expert knowledge of at least one of: AWS, Azure, Kubernetes.
• Knowledge of data management and data model design; real-time processing using both SQL (e.g., Postgres) and NoSQL stores (e.g., OpenSearch, Redis).
• Excellent communication skills with the ability to partner effectively with senior technical and business stakeholders.
• Experience with pricing, revenue management, elasticity, or demand forecasting models in a production setting.
• Experience with mathematical optimization (linear and mixed-integer programming, e.g., OR-Tools or Gurobi) and with constrained recommendation problems.
• Experience with causal inference, uplift modelling, or experiment design where randomization is limited.
• Experience delivering models through model risk management or equivalent regulatory review.
• Experience working in the financial or payments domain at a large institution (Investment Banking, Markets, Securities Services, or adjacent), or with commercial card, treasury services, or billing and revenue systems.
• Experience with agent frameworks or runtimes, A2A, or MCP.
• Agent memory design (memory nodes, episodic/semantic memory) and organizational context management.
• Knowledge graphs and graph databases used for retrieval.
• Understanding of LLM fine-tuning and small language model inference.
• Ability to develop full-stack products using modern JavaScript/TypeScript frameworks (e.g., Next.js, Svelte) for agent UIs (AG-UI / NEO UI SDK).
• Knowledge of high-performance languages such as Go or Rust.

• Free Healthcare Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

• Mentorship Program
• Certifications

• Referrals
• Family and Wellness benefits
• Continuous Growth and Career Development