Corrections Technical Solutions Sr Consultant

ViaPath Technologies

United States

Full Time

Posted 14 days ago

Overview

ViaPath is seeking a highly motivated Technical Solutions Consultant (TSC) to join our customer-facing advisory team.

The TSC serves as a trusted partner to correctional agencies throughout their technology journey. This role helps customers maximize the value of ViaPath solutions by providing guidance, expertise, and strategic support that improves adoption, strengthens relationships, and drives long-term success.

TSCs are more than product experts. They are strategic advisors who understand correctional operations, build strong customer relationships, and help agencies solve real-world challenges through technology.

Successful candidates will demonstrate:

Strong professional presence and polished communication skills.
A well-groomed, business-appropriate, and customer-focused professional image.
Dynamic presentation and training skills.
Confidence engaging with executive, operational, technical, and customer stakeholders.
Accountability, adaptability, and strong follow-through.

Remote based position located in the contiguous U.S. with a requirement to travel up to 75% of the time. Must be located near an airport to meet the travel requirement.

Responsibilities

Serve as a trusted advisor to customers by providing expertise, guidance, and best practices related to ViaPath products and services.
Build strong relationships with executive, operational, technical, and facility stakeholders.
Design, develop and deliver engaging product demonstrations, solution reviews, and customer presentations that showcase the value of ViaPath solutions.
Monitor contracts within assigned region and engage customers through regular strategic reviews, customer development, and adoption initiatives.
Maintain expert-level knowledge of ViaPath products, associated technologies, hardware, software, and system configurations, including the ability to configure, troubleshoot, and demonstrate solutions in customer-facing environments.
Help customers improve adoption, utilization, and overall success with their existing technology investments.
Identify customer challenges, risks, and opportunities while recommending solutions that align with operational and business objectives.
Partner with Account Management, Product Management, Customer Support, and other internal teams to support customer success, retention, and growth.
Gather customer feedback and provide market insights that help improve products, services, and customer outcomes.
Represent ViaPath at customer meetings, conferences, trade shows, and industry events.
Maintain expertise in correctional operations, industry trends, and the full ViaPath solution portfolio.

Qualifications

Bachelor's degree preferred; equivalent professional experience in corrections, technology consulting, customer engagement, or a related field may be considered in lieu of a degree.
Minimum of five (5) years of experience utilizing ViaPath solutions or other corrections technology platforms.
Direct experience working with correctional agencies or within a correctional environment.
Strong understanding of correctional operations, workflows and technology solutions.
Excellent communication, presentation, relationship-building, and organizational skills.
Ability to translate complex technical concepts into practical operational and business value.
Strong analytical, problem-solving, and time-management skills.
Proficient in Microsoft Office applications including PowerPoint, Word, Excel, Teams, and Outlook, with the ability to create professional customer-facing presentations, documentation, training materials, and solution-related content.
Ability to manage multiple priorities and customer engagements with minimal supervision.
Ability and willingness to travel up to 75% of the time.
Experience with ViaPath products, services, and customers preferred.
Experience conducting executive business reviews, strategic solution reviews, or customer planning sessions preferred.
Ability to recognize customer risks, adoption opportunities, and growth initiatives preferred.
Experience supporting large-scale technology deployments or customer transformation initiatives preferred.

Additional Information

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO) – Including vacation and sick time
Company Holidays
Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

Originally posted on Himalayas

Sr. Technical Solutions Consultant (Mid-Market & Enterprise)

15Five

United States

Full Time

Posted about 1 month ago

15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.

A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.

We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.

If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.

In this role, you will serve as the Technical Closer and Strategic Co-Pilot for 15Five’s revenue team, covering both Mid-Market and Enterprise segments. You are not a "demo jockey"; you are a revenue partner and a solution builder. Working alongside Account Executives (AEs), you will secure the "Tech Win" by validating complex requirements, navigating global HRIS integrations, and translating high-level HR philosophy into technical reality for organizations ranging from mid-sized disruptors to large-scale enterprises.

We are looking for an ambitious, high-grit professional who has a passion for building—whether that’s mapping out a complex API integration or shaping the "vibe" and functionality of a new product feature.

Reports to: VP, Revenue and Emerging AI

Key Responsibilities

1. Strategic Co-Piloting & Deal Strategy (High Focus)

Proactive Partnership: Embed yourself in the sales cycle as a revenue partner. Adapt to various sales styles and actively elevate deal strategy on every call, from quick-moving mid-market deals to long-cycle enterprise evaluations.

Prep Authority: Hold AEs accountable for deep discovery. You have the authority to "push back on prep" to ensure every demonstration is strategically aligned with the prospect's pain points.

The "Cleanup" & Reality Checks: Skillfully manage expectations if a prospect has been over-promised. Diplomatically navigate workarounds that solve the core pain point without stalling the deal.

Closing: Recognize buying signals and execute the "Technical Close" by confidently removing any lingering technical friction.

2. Technical Execution & Integration Building (High Focus)

Segment-Specific Demonstrations: Conduct high-stakes demos tailored to the audience—from agile Mid-Market teams to complex Enterprise committees. Showcase edge cases, bespoke workflows, and "art of the possible" configurations that address global scale.

Integration Architecture & Construction: Serve as the authority on the HRIS ecosystem (Workday, UKG, ADP, etc.). You don't just talk about data flows; you enjoy building and scoping API/SFTP integrations live to remove technical friction for IT stakeholders.

Product Prototyping: Act as a "builder" within the sales process. Configure bespoke Proof of Concepts (POCs) and environments that reflect the specific culture and "vibe" of a prospect’s organization, regardless of size.

Security & Compliance: Confidently navigate security questionnaires (GDPR, SOC2, PII) and enterprise-grade procurement processes without needing constant support from InfoSec.

3. Content Creation & Market Intelligence (Medium Focus)

Sales Enablement: Create "micro-demos" (Loom/Vidyard) and annotated assets to arm internal champions with the tools to sell 15Five when you aren’t in the room.

Voice of the Market: Act as a bridge between Sales and Product. Influence the roadmap by documenting product gaps, integration blockers, and "vibe" shifts in the market to ensure our product stays ahead of the curve.

Desired Qualifications & Attributes

The "Builder" Mindset: A genuine desire or experience in building products or API integrations. You enjoy the "how it works" as much as the "how it sells."

Integration Fluency: Demonstrated ability to work with APIs, SFTP, SSO, and data migration. You should be comfortable using tools like Postman to validate workflows.

Sales Grit & Ambition: We value "hunger" over years of experience. You should view yourself as part of a sales engine, understanding deal velocity and urgency across different market segments.

HR Domain Empathy: Ability to speak the language of HR buyers (calibration, competency matrices, flight risk) and translate it for IT buyers.

Adaptability: Comfortable in a fast-paced environment where you may need to "call an audible" during a live demo or build a custom environment late in the day to keep a deal moving.

Tools You'll Use

Technical/Building:Postman (API testing), HRIS Ecosystem (Workday, ADP, UKG, etc.), Demo Automation Tools (Postman)

Communication: Slack, Loom, Vidyard.

Sales/CRM: Salesforce, Gong

AI: Claude, ChatGPT, Cursor, etc

We offer amazing benefits that align with our values and culture at 15Five.

Your Health & Wellbeing

Medical, dental, vision with 15Five cost subsidy

Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs

Inclusive Benefits Stipend

Access to mental health and wellness resources

Your Life

Flexible Time Off Program

Generous paid leave for new parents

Military leave

Paid Company Holidays

Sabbatical Program

Your Future

401K with 4% Matching after 6 months

Your Work Life

Remote work

Work with experts in leadership, culture, and personal development

For more information see:

Our Mission, Vision, & Values -

Our People and Culture -

Our Personal & Professional Development Resources -

Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!

15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.

The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.