Technical-Project-Manager, IT-Project-Manager, Project-Manager Jobs

Overview

With direction and support from the Epic Program Manager, the Epic Project Manager will manage Epic-related projects and initiatives supporting the ongoing success and maintenance of the electronic health record system and integrated third-party vendors. Projects include Epic application and third-party vendor implementations, optimizations as well as build and training efforts supporting new Central Health system service lines and locations.

The Epic Project Manager will work closely with the Epic Application Analyst Team, Epic Training Team, Business Intelligence Teams and system-wide Project Management Offices, as well as operational and clinical leaders, to implement, monitor, and improve Epic-related initiatives.

As a member of the Epic Project Management Office, core expectations will include adhering to and optimizing standardized approaches to project management, including but not limited to, developing and maintaining project schedules, controlling scope, monitoring budget, identifying and mitigating risks, and serving as a strategic thinking partner within the project team.

The Epic Project Manager will also coordinate ongoing Epic workgroups, which are responsible for Epic change requests and optimizations, new feature review and prioritization during upgrades, and issue mitigation. Epic Project Managers may be involved in additional project/programmatic efforts as needed. These responsibilities should be completed in a manner consistent with Central Health's mission.

Responsibilities

Essential Functions

• Manage and coordinate projects to include establishing and implementing work plans, leading activities of various workgroups, and managing day-to-day operational aspects of a project.-Work with project team members or subject matter experts to define project scope, goals, resource requirements, timelines, and deliverables.-Continually monitor and report project progress to stakeholders, identifying risk points, and proposing solutions or escalating to leadership as needed.-Create, maintain, and update key project documentation in a timely manner, including risk registers, change logs, and meeting notes.-Maintain strong organization across projects and escalate sudden project changes including changes to timeline, resources, or scope, in a timely manner.-Develop and maintain a working knowledge of existing operations and workstreams to maximize coordination and efficiency across Epic-related projects.-Participate in strategic or operational planning exercises for the Central Health system as needed.-Collaborate with multiple functional areas across the organization to gather operational requirements, improve processes, and influence operations as they pertain to assigned projects.-Engage with operations to prepare for adoption of Epic optimizations and enhancements.-Manage the day-to-day work of the Epic workgroups including reviewing change requests, vetting of new feature releases, and guiding evaluation of operational considerations and readiness.-Serve as resource person/liaison between Epic team members, system-wide PMOs, and clinical/operational team members.-Perform other duties as assigned.

Qualifications

MINIMUM EDUCATION: Bachelors Degree required

REQUIRED EXPERIENCE:

• 3 years of Epic and/or IT project management with a bachelor’s degree OR
• 1 of Epic and/or IT project management with a master’s degree

Originally posted on Himalayas

• This is a contract to hire position

Benefits of this position:

1. Contract to Hire
2. Industry Leader
3. Full Benefits package available

Job Duties and Responsibilities

The Sr. Technical Project Manager will be responsible for IT project management for a variety of small-medium-large sized cross functional and interdepartmental projects. You will work closely with external customers, operations (internal and external), IT departments and project team throughout the full project lifecycle. There will be a heavy concentration of activities in the Networking area (Switches, Routers, Wiring working with carries such as ATT and Verizon.

Project Planning duties include discovery and framing of solutions, requirements gathering, and business case and charter development through understanding internal and external customer needs.

Work closely with engineers, designers, researchers, and product owners to distill technical requirements into easily actionable user stories or specifications.

Acts as the project architect to ensure the various cross functional elements of the solution work effectively together.

Monitoring risks and scoping creep on each project.

Manage all project communications, ensuring effective exchange of project information and deliverables to internal and external stakeholders. Responsible for ongoing project status report outs, and project measurement systems.

Top Skills

1. Technical Savvy
2. Good Leadership Skills
3. Great communication skills
4. Will eventually manager 2-3 additional Project Managers

Originally posted on Himalayas

Technical Project Manager - MSP / IT Infrastructure

Remote - United States
$90,000-$95,000 + Benefits
Travel to Southern California / Los Angeles County for initial training and approximately 1-2 company visits per year

We are recruiting for a Technical Project Manager opportunity with an established managed IT services company that has been serving small and midsized businesses for more than 25 years.

This is a remote position focused on leading the successful delivery of IT infrastructure and software implementation projects across multiple client environments.

This is not a traditional non-technical project management position.

The ideal candidate will come from an MSP background and combine strong project leadership skills with significant hands-on infrastructure experience. You should be comfortable planning and coordinating projects while also understanding the underlying technology well enough to lead technical discussions, troubleshoot issues and perform implementation work when necessary.

This could be an excellent opportunity for an experienced MSP Project Engineer, Senior Systems Engineer or Infrastructure Engineer who has already been leading projects and is ready to move into a dedicated Technical Project Manager role.

What You'll Be Doing

• Own assigned IT projects from approved scope through planning, implementation, testing, documentation and final handoff

• Translate scopes of work into detailed project plans with tasks, owners, dependencies, milestones, estimated effort and completion criteria

• Manage multiple concurrent projects across different client environments

• Lead infrastructure projects including server installations and upgrades, Active Directory migrations, Microsoft 365 implementations, Azure projects, virtualization projects, network upgrades, firewall deployments, workstation rollouts and disaster recovery initiatives

• Coordinate technicians, engineers, vendors, client contacts and internal stakeholders throughout each project

• Lead project kickoffs, technical working sessions, status meetings and completion reviews

• Validate technical prerequisites including equipment, licensing, backups, access, documentation, maintenance windows and rollback plans

• Track project scope, schedules, budgeted effort, dependencies, risks and resource requirements

• Identify potential problems early and escalate technical or project-related blockers before they impact delivery

• Provide hands-on technical implementation and troubleshooting when necessary

• Perform structured testing and quality assurance before projects are considered complete

• Maintain accurate technical and project documentation including configurations, diagrams, credentials, decisions, changes and test results

• Ensure completed projects are handed off cleanly to ongoing support teams

• Participate in post-project reviews and help improve project delivery processes

What We're Looking For

• 5+ years of experience working for a Managed Service Provider (MSP)

• Significant experience leading multiple concurrent IT infrastructure projects across different client environments

• Strong hands-on Windows Server administration experience including server deployment and configuration

• Strong Active Directory and Group Policy experience including domain controller deployment and domain administration

• Strong Microsoft Azure administration experience

• Strong networking experience including routers, switches, VLANs and firewalls

• Experience configuring and deploying firewalls

• Experience with virtualization technologies including Hyper-V and/or VMware ESXi

• Experience with Microsoft 365 environments and migrations

• Ability to take an approved scope of work and independently turn it into an organized, executable project plan

• Strong understanding of project scheduling, resource coordination, risk management, change control, testing, documentation and operational handoff

• Ability to coordinate technical resources effectively without necessarily having direct supervisory authority

• Strong troubleshooting skills and the ability to make sound technical decisions during project implementation

• Excellent written and verbal communication skills

• Strong organizational and time-management skills

• Ability to work independently with minimal oversight

Nice to Have

Experience with any of the following is helpful but not required:

• HaloPSA

• Kaseya

• NinjaOne

• Hudu

• IT Glue

Why Consider This Opportunity?

This company has built an unusually stable team and client base over more than 25 years in business. They place a strong emphasis on employee retention, work-life balance, professional development and giving experienced employees the autonomy to do their jobs without constant micromanagement.

Additional highlights include:

• Remote work

• Very low employee turnover

• Long-term client relationships

• Mature processes, procedures and documentation

• Dedicated 24/7/365 technical coverage, so this position is not the first responder for routine after-hours or holiday support incidents

• Strong Help Desk and Support Desk teams

• Significant autonomy and minimal micromanagement

• Career development and advancement opportunities

• Comprehensive benefits

Compensation and Location

The salary range for this position is $90,000-$95,000, depending on experience, plus a comprehensive benefits package.

This position can be performed remotely from anywhere in the United States.

Candidates must be willing and able to travel to Southern California / Los Angeles County for initial training and approximately 1-2 times per year thereafter for company meetings or other business needs.

If you are an experienced MSP infrastructure professional who enjoys owning projects, coordinating resources and seeing technical implementations through from planning to successful completion, we would like to hear from you.

All your information will be kept confidential according to EEO guidelines.

We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).

Originally posted on Himalayas