Technical-Business-Analyst, Business-Analyst, Systems-Analyst Jobs

Junior Technical Business Analyst

Location: Remote (Preferred to be based in Virginia or New York)

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF is seeking a Junior Technical Business Analyst to work within a dynamic and collaborative delivery team environment in our Centralized Operations, Analytics and Technology (COAT) group. The Technical Business Analyst will support technology delivery for the energy efficiency and utility sectors, with a focus on understanding business needs, documenting requirements, supporting testing and validation, analyzing data, and assisting with successful implementation. This role will work closely with project teams, program stakeholders, and ICF subject matter experts to help ensure technology solutions meet business and client needs.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What you will be doing: 

• Support technology delivery activities, including requirements gathering and documentation, testing, validation, and implementation support for energy efficiency tracking and reporting solutions.
• Assist with gathering, documenting, and validating business and system requirements.
• Work with project team members and stakeholders to understand business processes and translate needs into clear requirements and supporting documentation.
• Support system and user acceptance testing, including development and execution of test cases, documentation of results, and tracking of identified issues.
• Assist with data analysis, reporting, and validation activities.
• Participate in project meetings and provide clear updates on assigned activities, issues, and dependencies.
• Support end-users through development of training materials and technical assistance.
• Work under the guidance of senior business analysts and project managers to support successful technology delivery.

What we need you to have (minimum qualifications):  

• Bachelor’s degree in a related field.
• 1+ years of relevant experience in IT business analysis, software delivery, data analysis, or related field.
• Experience or coursework involving requirements gathering and documentation, business process analysis, software testing, or data analysis.
• Proficiency in MS Office products, including Excel, Visio, and PowerPoint.

Preferred Skills/Experience:

• Familiarity with the software development lifecycle and Agile or other project delivery methodologies.
• Exposure to requirements documentation, use cases, process flows, test plans, or test scripts.
• Familiarity with SQL, HTML, Microsoft Power BI, Cognos, or similar reporting and data tools.
• Experience with issue tracking or project collaboration tools such as Jira.
• Interest in technology solutions supporting energy efficiency, utility, or other complex business programs.

Professional Skills:

• Strong analytical, organizational, and communication skills.
• Ability to work effectively within a collaborative project team.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

Originally posted on Himalayas

Technical Business Analyst + English

Estamos en búsqueda de un Technical Business Analyst con un sólido nivel de inglés y experiencia participando en proyectos tecnológicos. Buscamos un profesional con capacidad para comprender necesidades de negocio, traducirlas en requerimientos funcionales y colaborar con equipos técnicos y multidisciplinarios. El perfil ideal combina conocimientos técnicos y experiencia en desarrollo de software con un fuerte interés y orientación hacia el análisis funcional y diseño de soluciones. La persona seleccionada deberá contar con excelentes habilidades de comunicación escrita y verbal, pensamiento crítico y capacidad analítica, así como experiencia trabajando bajo metodologías Agile.

🎯 Responsabilidades

• Analizar y comprender las necesidades y requerimientos del negocio.

• Traducir requerimientos de negocio en requerimientos funcionales y técnicos claros y estructurados.

• Crear, documentar y mantener User Stories y criterios de aceptación.

• Participar activamente en equipos de trabajo bajo metodologías Agile / Scrum.

• Colaborar con Product Owners, desarrolladores, QA y otros stakeholders para garantizar el entendimiento de los requerimientos.

• Facilitar la comunicación entre equipos de negocio y equipos técnicos.

• Analizar procesos y proponer mejoras funcionales y soluciones alineadas con las necesidades del negocio.

• Participar en reuniones de refinamiento, planificación de sprints y seguimiento de iniciativas.

• Revisar y validar requerimientos, identificando dependencias, riesgos e inconsistencias.

• Apoyar la definición y documentación de soluciones funcionales.

• Comunicar ideas, análisis y propuestas de manera clara y efectiva, tanto en español como en inglés.

• Trabajar con equipos internacionales y participar en reuniones y comunicaciones profesionales en inglés.

Requirements

🎯 Requisitos

• Experiencia previa trabajando como Business Analyst, Technical Business Analyst, Systems Analyst o roles similares.

• Experiencia participando en proyectos tecnológicos o de desarrollo de software.

• Experiencia trabajando con metodologías Agile / Scrum.

• Experiencia en la creación y documentación de User Stories y criterios de aceptación.

• Capacidad para comprender conceptos técnicos y comunicarse efectivamente con equipos de desarrollo.

• Excelentes habilidades de comunicación escrita y verbal.

• Fuertes habilidades de pensamiento crítico, análisis y resolución de problemas.

• Inglés fluido, tanto escrito como hablado.

• Capacidad para trabajar de forma autónoma y colaborar con equipos multidisciplinarios e internacionales.

• Deseable: Formación académica en Ingeniería de Sistemas, Software, Computación o carreras relacionadas.

• Deseable: Experiencia previa como desarrollador o conocimientos de programación.

• Deseable: Perfil técnico que haya evolucionado hacia roles de análisis funcional, diseño de soluciones o Business Analysis.

🌟 Beneficios

📍 Ubicación: Cualquier lugar de Latinoamérica
💼 Modalidad: 100% Remoto
⏳ Horario: Lunes a Viernes de 09:00 a 18:00
🌎 Tipo de contratación: Freelancer/Contractor

Originally posted on Himalayas

Accelerate your career today by supporting public sector organizations as a Technical Business Analyst.

The Technical Business Analyst is responsible for supporting the implementation of solutions and identifies/analyzes customer business requirements, assesses the effective use of technology, and makes recommendations regarding process solutions. Identify core business needs, document concepts of operation, briefings, and user stories, document business rules, and construct workflow diagrams, create as-is and future state process maps, and provide gap analysis as needed in an Agile environment.

ESSENTIAL RESPONSIBILITIES AND DUTIES
Essential duties and responsibilities include, but are not limited to, the following:
• Collaborate and consult with staff and other stakeholders.
• Serve as a primary point of contact for development and lead project/implementation engagements in an agile environment.
• Condense complex business processes into clear and actionable user stories & acceptance criteria.
• Document workflow processes and user stories using standard flowcharting tools and methods.
• Facilitate requirements elicitation using interviews, requirements meetings, surveys, document analysis, site visits, use case and workflow analysis.
• Act as a liaison between external and internal stakeholders and development staff in the analysis, design, configuration, testing, and maintenance of systems.
• Lead the implementation and support of applications and integration components.
• Maintain a variety of quality assurance and quality control activities to test, analyze, set up, and validate multiple projects.
• Maintain key project documents, dashboards, status reports, issue and resolution logs, and change control documents.
• Provide client support, during and after the implementation process.
• Perform various analysis duties, ad-hoc reporting, and research to support day-to-day operational and strategic management decisions.
• Contribute to the development of project plans and smaller-scoped projects.

• Other duties as assigned.

EDUCATION
Bachelor’s degree in computer science, information technology or a related field or college level coursework or equivalent combination of education/experience and experience in analyzing, designing, testing, and documenting production systems.

EXPERIENCE OR KNOWLEDGE
• Three years of experience in business process analysis, application implementations and training, project coordination/management and business-related experience.
• Agile development experience such as continuous integration/continuous delivery, backlog refinement, and retrospectives.
• BA expertise, such as awareness of the BABOK guide for business analysts.
• Project coordination/management methodology, standards, and best practices.
• Knowledge of quality assurance best practices.
• Proficient with Microsoft Office Tools (Word, Excel, Outlook, PowerPoint).
• Software Development Life Cycle and development concepts.
• Basic understanding of the COBOL coding language and/or AI tools in IBM’s iServer environment.
• SQL Server and/or DB2 database experience.

ABILITIES
• Excellent interpersonal, written, and oral communication skills.
• Exceptional attention to detail and a great personality.
• Facilitate working meetings, elicit and solicit information, and absorb the information being communicated; facilitate a shared understanding of the problem, possible solutions, and scope of the project in its entirety; facilitate solutions to technical challenges among multiple teams when they involve negotiation between multiple business and technical stakeholders.
• Apply critical thinking skills to determine the appropriateness of requests, with periodic reviews of business procedures to clarify or change a business process. Use the knowledge gained in the daily operational procedures as input to business process and procedure documentation.
• Prioritize across multiple tasks in a fast-paced environment.
• Present technical and non-technical information to all stakeholder groups.
• Multi-task in a fast-paced environment while remaining focused on service to the client.
• Manage time effectively to meet deadlines.

BENEFITS & COMPENSATION
The salary for this position will depend upon factors such as qualifications, experience, skill levels, technical competencies, and other criteria. The salary range is between $72,000 and $83,000.

Here are some of our other benefits:

• Group Medical, Dental, Life, HSA/FSA, and Vision Insurance
  • SIMPLE IRA Accounts with an immediate vesting of 3% company match
  • Paid company holidays and personal days
  • Partial Internet and mobile phone expense reimbursement
  • Yearly professional membership reimbursement
  • Collaborative and innovative work environment
  • Professional development opportunities

LOCATION & WORK ENVIRONMENT
This position is full-time and 100% remote, with Michigan residents expected to work in the Lansing Office one day per month. At ProPower, we embrace a positive work environment by demonstrating cultural awareness, flexibility, collaboration, and creativity. We are committed to equal opportunity in employment and fostering a diverse and inclusive work culture.

To apply, visit

Originally posted on Himalayas