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Solutions-Consultant, Solutions-Engineer, Pre-Sales-Consultant Jobs

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Solutions Consultant

Lyra Health

**
United States
Full Time
Posted 6 days ago

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

Lyra Health is looking for a Solutions Consultant to be a critical industry, technical and product expert in behavioral health services to support the overall sales process.

Reporting to the Head of Solution Consulting, you will be responsible for translating Lyra’s comprehensive behavioral health solution into compelling, tailored value propositions for the largest and most complex prospective clients. You will be instrumental in executing sales strategies, delivering best-in-class demonstrations, and providing product insights to help the team achieve Lyra’s growth targets and close new business.

Responsibilities

  • Consultative Pre-Sales & Discovery: Collaborate with Partnerships (Sales) throughout the sales cycle, serving as the trusted technical and product advisor to prospective clients. Conduct deep technical discovery with benefits leaders to understand their specific needs and design a comprehensive Lyra solution.

  • Demonstration Excellence: Lead and deliver highly tailored, compelling product demonstrations and technical presentations that clearly articulate Lyra's unique value proposition and clinical model.

  • RFP & Proposal Contribution: Own the technical response section for RFPs and proposals, ensuring accuracy, strategic positioning, and a compelling narrative against competitors.

  • Technical Value Strategy: Support Partnerships (Sales) in refining and executing account strategies, ensuring the technical solution and value proposition align perfectly with the client’s business objectives and benefits infrastructure

  • Implementation Support and Handoff: Participate in the implementation process serving as the product expert documenting all technical requirements and setting clear client expectations for the Implementation and Customer Success teams.

  • Operational Alignment: Work closely with all aspects of operations stakeholders to ensure alignment, perfect processes and identify areas of efficiency. This will include channel partner collaboration and help establish best practices and operational efficiency.

  • Product Liaison: Collect and synthesize market feedback, competitive intelligence, and client needs from the field and relay them to the Product/Engineering teams to influence Lyra’s product roadmap.

  • Travel: Willingness to travel 15% - 30% of time.

  • Sales Enablement Content: Collaborate with Sales Enablement and Marketing to refine and create high-impact sales tools, technical content, and demonstration scripts that clearly articulate Lyra's differentiators (e.g., clinical model, integration capabilities, HIPAA compliance).

Qualifications

  • Behavioral Health Experience: 5+ years of experience as a Solution Consultant, Behavioral Health or Health Plan Operations Leader, ideally within the behavioral health , enterprise benefits, or healthcare technology sectors. Benefits consulting and/or clinical background preferred.

  • Track Record: Proven track record of independently owning the technical sales cycle and consistently contributing to the closure of complex enterprise deals.

  • Domain Expertise: Deep understanding of the employer benefits landscape, particularly behavioral health, employee benefits, health plans, HR technology, benefits administration systems, and the technical and compliance requirements (e.g., HIPAA) of large employers.

  • Consultative Approach: Highly consultative and strategic, with the ability to move beyond feature/function demonstrations to design comprehensive solutions that meet a client's business objectives and technical constraints.

  • Exceptional Communicator: Excellent presentation and communication skills with the ability to articulate complex technical and clinical concepts to diverse audiences, from benefits administrators to technical architects and C-suite executives.

  • Mission-Driven: A genuine passion for Lyra's mission and a commitment to improving access to high-quality behavioral healthcare.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Originally posted on Himalayas

Solutions Consultant

Jellyvision

**
United States
Full Time
Posted 14 days ago

Solutions Consultant

Who we are

Jellyvision is redefining how organizations experience benefits by bringing everything together in one modern, intelligent home. With ALEX Home, we combine our award-winning ALEX® decision support with a flexible benefits administration platform, giving employers and employees a simpler, smarter way to manage benefits year-round.

Our mission is to help organizations reduce complexity, lighten administrative burden, and drive real employee understanding and utilization without forcing rip-and-replace decisions. We meet teams where they are today and give them a clear path to what’s next.

The people behind Jellyvision are creative problem solvers who care deeply about getting it right. We debate ideas, give real feedback and sweat the details because those details are what turn complicated problems into great experiences for real humans.

We’re a human first company that trusts smart people to do great work. We value curiosity, kindness and willingness to try new things, learn fast and try again. You won’t just show up to do a job, you’ll help build what’s next, solve real problems and have some fun doing it.

What's the role?

As a Solution Consultant, you'll be a trusted advisor for the full ALEX Home suite and the Revenue and Renewal team's go-to product expert. You'll master our products, demo environment, system architecture, security and implementation requirements, customer needs and the sales process. You'll give consistent, high-quality solution support that speeds up deals and builds trust with buyers, brokers and partners. You'll also work with Marketing and Product to bring the voice of the market into our integrated benefits suite.

What you'll do to be successful

Sales execution and solution design

  • Partner with Account Executives on deal strategy for ALEX Home opportunities, and lead the solution side of complex and strategic deals
  • Model best-in-class discovery, demos and solution design for direct prospects, brokers and clients
  • Shape the proposed solution around each buyer's needs
  • Become a subject-matter expert in ALEX decision support, and help cross-train teammates
  • Answer solution information requests, design tailored solutions and deliver in-depth demos
  • Explain our integration capabilities, including APIs, file feeds and single sign-on (SSO), and how they fit each customer's architecture
  • Speak confidently to security and data-privacy topics in live conversations
  • Field questions and objections in real time, and show where our approach stands out against competitors
  • Partner with the Proposal & Deal Desk team, which owns RFPs, security questionnaires and plan analysis: provide expert input on RFPs and support plan design analysis to confirm product fit
  • Contribute to team revenue goals through win rate, deal velocity and solution quality

Training and enablement

  • Partner with Sales Enablement to create advanced solution collateral and roll out talk tracks for Benefits Administration and ALEX

Market insight

  • Partner with Marketing and Product to represent the voice of the market
  • Give input on sales strategy and solution planning for future products, working with SC leadership
  • Use your knowledge of customers' system and security landscapes to identify good fits for pilots and new products

Experience and skills you'll need

  • 5+ years in presales, solutions consulting, benefits consulting or implementation within benefits administration or HR technology
  • Experience designing and demoing complex enterprise solutions for C-level stakeholders
  • Experience with decision support or employee benefits engagement tools strongly preferred
  • Understanding of the broker and carrier ecosystem
  • Ability to absorb product and system details quickly and translate them for customers
  • Ability to create customer-facing collateral that addresses product and system concerns in plain language
  • History of collaborating closely across sales, marketing, legal, security and technology teams
  • Experience in a high-growth environment with new product launches
  • Strong communication skills: you present complex ideas in a way that's honest, compelling and empathetic
  • Up to 25% travel

The Details

  • Location: Remote
  • Salary Range: $125,000 - $145,000
  • Additional Compensation: Commission elgible

The compensation range listed for this role reflects what we expect to pay, but where someone lands within that range depends on a few things, like their skills, relevant experience, qualifications, and how the role fits within our overall compensation philosophy, including internal equity and the budget for the role.

This role is eligible for commission in addition to base salary. During the interview process, our team will share how the commission plan works, including target earnings and how performance is rewarded.

Compensation is more than just base salary. We also offer a comprehensive benefits package designed to support you at work and outside of it. Check them out here!

Our Talent Acquisition team will walk you through the full package and answer any questions throughout the interview process, so you'll know exactly what to expect.

Our commitment

Jellyvision is committed to continuous evolution and to building a workplace where everyone feels welcome, valued, respected, and empowered to do their best work.

It doesn’t matter your race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity/expression, country of origin, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), criminal histories consistent with legal requirements or any other basis protected by law.

At the end of the day, we're looking for great people who are excited to learn and grow along with us. And while we’ve listed what we’re looking for in this role, we’re always looking to add other attributes, and skills that make Jellyvision even better. The point we’re getting at, we encourage you to apply - even if your background doesn't perfectly match every qualification.

A note on location: While our headquarters is based in Chicago, and employees are always welcome to work from the office whether they're local or just passing through, this role is also open to remote candidates residing in AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.

Originally posted on Himalayas

Solutions Consultant

Euna Solutions

**
United States
Full Time
Posted 23 days ago

Solutions Consultant

About the Position:

The Solutions Consultant is a senior role within Euna’s Solutions organization, built for people who have done this work (inside a city, county, or state government, a nonprofit, or a tribal or educational organization) and are ready to bring that hard-won expertise to the market.

The Solutions Consultant’s value is in their credibility with prospects, with customers, with conference audiences, and with the product teams building the next generation of our tools. They are a trusted voice that Euna deploys where practitioner authority matters most: in discovery, in executive conversations, on stages, and in rooms where long-term relationships are formed. The Solutions Consultant brings depth of experience that shapes how deals are won, how products are built, and how Euna is perceived in the market.

Where the Solutions Engineer is a product authority who knows our platform inside and out, the Solutions Consultant is a practitioner authority who knows the work inside and out. Together, they make Euna’s sales and customer conversations sharper, more credible, and more grounded in what customers actually care about.

Domain Focus:

The Solutions Consultant brings deep expertise in government budgeting, procurement, or grants management — areas where Euna serves the public sector and where genuine practitioner knowledge changes the quality of every customer conversation. Expertise spanning more than one area is a real asset; what matters most is that the knowledge is real, earned from doing the work. The preferred background for all three domains is state or local government (city, county, or state agency), with nonprofit, tribal, and educational backgrounds valued as well.

Government Budgeting

Deep knowledge of public sector budget development, execution, and reporting — including fund accounting principles, capital budgeting, position budgeting, performance-based budgeting, budget-to-actual analysis, and the political and compliance dimensions of the government budget cycle. Practical experience working in or alongside a budget office at the city, county, or state level is strongly preferred.

Procurement

Comprehensive understanding of public procurement from requisition through contract close including competitive bidding, cooperative purchasing, RFP and RFQ development, supplier management, and the regulatory environment governing public purchasing (state statutes, local ordinances, and federal requirements such as Uniform Guidance for federally funded purchases). Experience in a public procurement office is strongly preferred.

Grants Management

End-to-end knowledge of the grants lifecycle for both grant-receiving organizations and grant-making funders including grant seeking, application development, award management, sub-recipient oversight, federal compliance (2 CFR Part 200), reporting, and closeout. Experience managing or administering grants in a governmental, nonprofit, tribal, or educational setting is strongly preferred.

Responsibilities:

Sales Team Engagement

  • Participate in discovery calls alongside Account Executives to deepen understanding of customer needs, validate pain points, and establish domain credibility with prospects.
  • Ensure that Euna’s language, terminology, and framing aligns with how practitioners in that domain actually speak and think, so that every customer conversation reflects genuine understanding of their work.
  • Help identify and sharpen win themes, informing how the Solutions Engineer structures and customizes demonstrations to reflect the customer’s actual priorities and operational context.
  • Consult on RFP responses to ensure win themes are grounded in domain reality, requirements are interpreted accurately, and Euna’s responses reflect a genuine understanding of the customer’s work.
  • Participate in executive-level meetings and presentations to lend practitioner credibility at the decision-making level, particularly on enterprise opportunities.
  • Build trust with prospects and customers by demonstrating that Euna understands their world, not just our product.

Enterprise and Conference Engagement

  • Attend key industry conferences GFOA, NIGP, NACo, GMA, NASBO, and other relevant associations to build relationships with senior practitioners, finance directors, procurement officers, and grants administrators at enterprise organizations.
  • Engage at the practitioner and leadership level with prospective customers to build authentic relationships grounded in shared professional experience.
  • Represent Euna as a credible voice in the domain community, advocating for our philosophy and approach to serving the public sector.
  • Identify emerging trends, regulatory changes, and community priorities at conferences and surface these insights back to product, sales, and marketing teams.

Thought Leadership and Market Presence

  • Develop and publish white papers, articles, and guides on topics relevant to their domain: budget modernization, procurement reform, grant compliance, emerging regulatory requirements, and best practices.
  • Contribute to conferences, webinars, and industry events whether through speaking, facilitating, or participating as a recognized practitioner voice that reflects well on Euna’s position in the market.
  • Contribute to Euna’s content marketing and positioning strategy by informing the language, perspectives, and points of view that resonate with the practitioner community.
  • Serve as an internal resource on domain topics, helping sales, marketing, and product teams understand how practitioners think and what they actually care about.

Customer Ideation and Community Engagement

  • Contribute to Customer Advisory Board sessions by facilitating substantive conversations about how the domain is evolving and where Euna’s product roadmap should go.
  • Participate in Eunaverse (Euna’s annual customer conference) as a featured contributor: leading domain-specific sessions, facilitating conversations, and serving as a trusted resource that makes the conference genuinely valuable for practitioners.
  • Identify new and upcoming trends within the domain community and help Euna understand their implications for product strategy, positioning, and customer success.
  • Serve as a resource customers can rely on for honest, informed perspective, not just product advocacy.

Product Advisory

  • Consult regularly with product teams to ensure they understand the operational realities, regulatory requirements, and practitioner priorities within the domain.
  • Review product roadmap items and provide feedback grounded in how practitioners actually work, not just how software is typically designed.
  • Identify gaps between Euna’s current capabilities and what practitioners in the domain actually need, and advocate clearly for those gaps to be addressed.
  • Help product teams develop the right vocabulary and framing for features, so that product releases land credibly with the practitioner audience.

Qualifications:

Required

  • Significant hands-on experience working in government budgeting, public procurement, or grants management (more than one a plus).
  • Direct experience working within a public sector organization(s) (city, county, or state government strongly preferred; nonprofit, tribal, or educational institutions considered).
  • Demonstrated ability to communicate with authority and credibility on practitioner topics in front of senior audiences, including elected officials, finance directors, department heads, and executive leadership.
  • Exceptional written and verbal communication skills, including the ability to translate practitioner knowledge into compelling content, presentations, and contributions to industry events.
  • Track record of building trusted relationships with peers and leadership in the public sector community.
  • Comfort operating in a commercial environment and contributing to sales outcomes without functioning as a traditional salesperson.

Preferred

  • Prior experience in a pre-sales, solutions consulting, or advisory role within a public sector SaaS company.
  • Experience contributing to professional conferences (GFOA, NIGP, NACo, NASBO, or equivalent).
  • Published writing or contributed content in a domain-relevant professional context.
  • Familiarity with Euna Solutions products or competitive solutions serving the same market.
  • Active participation in professional associations relevant to the domain (GFOA membership, CPPO or CPPB certification, NGMA involvement, etc.).
  • Ability to travel up to 30% of the time, including industry conferences.

Domain-Specific Credentials

Budgeting:

  • Experience as a budget analyst, budget director, or finance director in a government setting.
  • Familiarity with GFOA best practices, CAFR/ACFR preparation, or budget award programs.
  • Experience with fund accounting, capital improvement planning, or position control.

Procurement:

  • Experience as a purchasing agent, procurement director, or contract officer in a government setting.
  • CPPO, CPPB, or equivalent professional certification preferred.
  • Knowledge of state procurement statutes, cooperative purchasing programs, and federal requirements under Uniform Guidance.

Grants Management:

  • Experience as a grants administrator, grants manager, or program officer in a governmental, nonprofit, tribal, or educational setting.
  • Practical knowledge of 2 CFR Part 200 (Uniform Guidance), single audit requirements, and subrecipient monitoring.
  • CGMS certification
  • Experience with federal grant programs (CDBG, ARPA, FEMA, EPA, HUD, or similar).

AI Mindset at Euna Solutions

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.

What It's Like to Work at Euna Solutions


At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement. 

Here are some of the perks that Euna employees enjoy: 

💵 Competitive wages 

We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. 

🧘‍♀️ Wellness days 

What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. 

🙌 Community Engagement Committee 

At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. 

🕰 Flexible workday 

We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in. 

💰 Benefits 

Ask us for a copy of our health and dental benefits! 

🎉 Culture committee 

Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. 

About Euna Solutions

Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna’s AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna’s full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: and check out our LinkedIn Pages   

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. 

For any inquiries or requests regarding accessibility at Euna Solutions, please email  or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable. 

Originally posted on Himalayas

Multifamily Fee Compliance Expert

ApartmentIQ

**
United States
Full Time
Posted 25 days ago

We’re Changing the PropTech Industry

We’re a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on our category-leading AI and data SaaS products with triple-digit growth rates.

We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.

About Our Products

ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily—covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. We're trusted by 65% of the NMHC Top 50. Our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units.

The role

ApartmentIQ is hiring a Solutions Consultant to lead our work with multifamily operators on fee transparency and compliance. This person brings hands-on experience with how apartment fees are set, marketed and reviewed, and uses it to help customers advertise fees accurately and consistently across every channel.

Fee regulation in rental housing is evolving quickly, and operators need a clear view of how their fees appear to renters. In this role, you'll lead customer demonstrations, serve as the subject-matter expert in sales conversations, and research regulatory requirements that shape our product.

What you'll do

  • Deliver product demonstrations to property management companies, owners and REITs, from regional operators to national portfolios.
  • Prepare prospect-specific analyses of live fee data ahead of each meeting.
  • Partner with Account Executives on active opportunities, engaging marketing, operations, revenue management and legal stakeholders.
  • Address compliance questions and objections using approved positioning, coordinating with the customer's legal team where appropriate.
  • Support Customer Success on renewals and expansions as customers enter new markets.
  • Monitor federal, state and local developments affecting rental fee advertising and leasing.
  • Translate new requirements into clear, concise specifications that guide product development.
  • Maintain a jurisdiction-by-jurisdiction reference of applicable requirements and effective dates.
  • Develop educational content for Sales and Marketing, including guides, one-pagers and webinars, and represent ApartmentIQ at industry events.
  • Share customer feedback and unmet needs with the product team.

Qualifications

  • 5+ years of experience in multifamily with a property management company, owner-operator or REIT.
  • Direct experience with apartment fees in one of the following areas:
    • Legal: paralegal or compliance role supporting leases, fee schedules, advertising review or consumer-protection matters.
    • Marketing: marketing, ILS or pricing role responsible for how rent and fees are presented on property websites and listing sites.
  • Working knowledge of fee disclosure practices, including mandatory, optional and conditional fees.
  • Strong research and analytical skills, with the ability to distill complex requirements into clear written guidance.
  • Confident presenting to executive audiences and responding to detailed questions.

Nice to have

  • Paralegal certificate, JD or compliance credential.
  • Pre-sales, solutions consulting or other customer-facing SaaS experience.
  • Established relationships across apartment industry associations.
  • Experience supporting multi-state portfolios.

Why Choose Us

  • Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together.
  • Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive acompetitive salary that reflects your impact and expertise.
  • Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones.
  • Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family.
  • Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance.
  • Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too.
  • Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.

If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

Originally posted on Himalayas

Solutions Consultant

Everbridge

**
United States
Full Time
Posted 27 days ago

xMatters, an Everbridge company, is seeking a solutions Consultant to join our team. This is a remote, home-based role open to candidates anywhere in the United States.

xMatters’ cloud-native Digital Operations solution helps businesses automate responses to critical IT incidents. It supports on-call management, two-way communications across push, voice, email and SMS, incident triage, and remediation workflows.

With more than a decade of experience in rapid communications, xMatters serves more than 1,000 leading global organizations. Its customers use the platform to help keep operations running during IT failures, product recalls, natural disasters, service outages, medical emergencies, supply-chain disruptions and other critical events. xMatters is part of Everbridge, a global organization with offices around the world.

Position overview

We’re looking for a Solutions Consultant with experience in software consulting and professional services who enjoys working collaboratively and helping customers succeed. In this role, you’ll deliver consulting services that support the deployment and adoption of xMatters software.

Our engagements combine hands-on technical implementation with strategic consulting. You’ll help customers identify their needs, connect business goals to product capabilities, and realize value from their xMatters solutions. The right candidate brings technical aptitude, business acumen, and strong organizational and operational skills—and can work independently with clients to complete projects on time.

What you'll do:

  • Build deep technical and business knowledge of xMatters products and use cases.
  • Lead customers through requirements gathering, business-value mapping and workshops.
  • Analyze customer challenges and develop practical insights and recommendations.
  • Deliver post-sale consulting across the full engagement, including client management, implementation and knowledge transfer.
  • Manage customer expectations, project scope and timelines.
  • Identify opportunities for a focused initial deployment that supports adoption and delivers early value.
  • Recommend and implement solutions that meet customer needs within the available time and scope.
  • Configure integrations and data synchronization between xMatters and third-party applications.
  • Communicate regularly with customers and build effective working relationships throughout each project.
  • Help scope consulting engagements and estimate the effort required.
  • Identify opportunities to improve xMatters and proactively develop solutions.
  • Continue developing the skills and knowledge needed to take on broader responsibilities.

What you'll bring:

  • At least 3 years of experience in professional services, software consulting or implementation.
  • At least 3 years of experience managing projects or client relationships.
  • Excellent verbal and written communication skills, with the ability to explain technical and business topics to stakeholders at all levels.
  • A record of developing and deploying technical solutions.
  • Sound judgment and decision-making, including when information is incomplete or conflicting.
  • Strong project-planning and organizational skills.
  • Analytical problem-solving skills, including the ability to translate customer requirements and objectives into technical solutions.
  • The ability to work independently with integrity and accountability.
  • A solid understanding of incident management, especially major incident management.
  • Familiarity with event management, observability, collaboration-tool integrations and related processes.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Employment Practices

Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

Originally posted on Himalayas

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