Solutions-Architect, Pre-Sales-Solutions-Architect, Sales-Engineer Jobs

An overview of this role

As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.

Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.

You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.

Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.

What you’ll do

• Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
• Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
• Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
• Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
• Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
• Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
• Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
• Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.

What you’ll bring

• Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
• Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
• Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
• Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
• The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
• Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
• Comfort working asynchronously across time zones with Sales, Product, and Engineering.
• Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.

If you bring transferable experience in an adjacent domain, we encourage you to apply.

About the team

We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Originally posted on Himalayas

An overview of this role

As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.

Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.

You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.

Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.

What you’ll do

• Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
• Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
• Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
• Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
• Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
• Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
• Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
• Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.

What you’ll bring

• Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
• Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
• Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
• Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
• The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
• Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
• Comfort working asynchronously across time zones with Sales, Product, and Engineering.
• Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.

If you bring transferable experience in an adjacent domain, we encourage you to apply.

About the team

We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Originally posted on Himalayas

About Us

Fenix24 is a global leader in breach recovery and pre-breach operational recoverability, redefining cyber resilience with the world's first Recovery Dependency Modeling and Recoverability Intelligence Platform, Argos99. Fenix24's breach recovery team is the largest in the world and has led more than 500 ransomware recoveries in 96 countries, including 30 of the Fortune 500. Pre-breach operational recoverability is founded on that real-world experience and is powered by Argos99 and our Resiliency Operations Center.

Our recoverability platform is purpose-built by frontline recovery experts and is deployed across hybrid cloud and on-premise environments; delivering measurable improvements in recovery readiness and faster, more confident restoration when ransomware strikes.

About This Position

We are searching for a Pre-Sales Solutions Architect – Argos99 to join our Fenix24 team. In this role, you will be responsible for serving as the strategic, client-facing voice behind Argos99, our SaaS-based resilience platform, leading technical discovery, shaping deployment strategy, and translating platform findings into Fenix24’s next services conversation across Managed Backup, Managed Identity, and other managed security services.

Key Responsibilities

• Lead the client conversation as the strategic advisor on Argos99’s solution, benefits, and value proposition at both a technical and executive level.
• Lead in-depth technical discovery to understand a client’s infrastructure footprint, network topology, physical site count, and cloud presence (AWS, Azure, etc.).
• Translate discovery findings into a proposed Argos99 deployment strategy, partnering with the Implementation team to validate scope and feasibility.
• Interpret the observations and data Argos99 surfaces about a client’s environment and convert those findings into actionable sales motions across Fenix24’s services portfolio, including Managed Backup, Managed Identity, and other managed security services.
• Partner with Account Executives from first discovery call through close, running demos, leading proof-of-concept (POC) design, and responding to RFPs/RFIs.
• Act as a trusted technical and business advisor to prospective clients, helping them evaluate ROI, fit, and implementation feasibility.
• Address technical, security, integration, and architecture questions that come up during evaluation, looping in the right internal teams when needed.
• Relay client and market feedback to Product and Engineering to influence the Argos roadmap, and contribute to sales playbooks, battlecards, and enablement materials.
• Help identify where Argos99’s combined software-and-services model creates the strongest value for a given account or territory.
• Other duties as required.

Qualifications, Requirements & Preferred Skills

• 8–12 years of experience in solutions engineering, sales engineering, or pre-sales solutions architecture, ideally in SaaS/B2B software, with a track record as a trusted technical voice in front of executive and technical stakeholders.
• Demonstrated ability to lead technical discovery independently — running structured conversations to establish infrastructure scope (sites, network, cloud) without a delivery team in the room.
• Experience interpreting technical or assessment data and translating it into a clear business narrative with concrete next-step recommendations.
• Experience proposing scope or sizing that another team (implementation or delivery) ultimately reviews and signs off on.
• Strong executive presence, with a proven ability to translate technical concepts into business value for both technical and executive audiences.
• Experience running discovery, demos, and POCs in a sales context, with strong presentation, communication, and stakeholder-management skills.
• Comfort working closely with quota-carrying sales reps in a team-selling motion.
• Nice to have: background at a backup/DR or data resilience SaaS company (Cohesity, Rubrik, Veeam, Commvault, Druva, Zerto, Datto), a cyber asset discovery or attack surface management company (Axonius, Armis, JupiterOne, Tenable, Qualys), or an MSP/MSSP/incident-response consultancy (Mandiant/CrowdStrike Services, Arctic Wolf, Rapid7).
• Nice to have: experience with hybrid commercial models (subscription software paired with implementation or managed services), cloud platforms/APIs/data pipelines, enterprise security/procurement questionnaires (SOC 2, RFPs), launching a new product line, or recovery/resiliency domain exposure.
• Excellent analytical, organization, and problem-solving skills.
• Demonstrated strong written and oral communication skills, including strong relationship building skills and leadership capabilities.
• Ability to form relationships across all levels of the company while modeling the Fenix24 Culture and Values.

Originally posted on Himalayas