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Staff Software Engineer - R37

R1 RCM

**
United States
Full Time
Posted 3 days ago

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.


As our Staff Software Engineer for Platform Engineering, you will provide hands-on technical leadership across the shared platforms that enable 250+ engineers and AI scientists to build, ship, and operate software at scale. You will shape architecture across platform domains, solve systemic challenges, and build capabilities that improve engineering velocity, reliability, and AI deployment. To thrive in this role, you must bring deep cloud-native platform experience, strong technical judgment, and the ability to lead complex initiatives across teams.

Here’s what you will experience working as a Staff Software Engineer, Platform Engineering:

  • Define the long-term platform vision, architecture, and engineering standards, balancing scalability and consistency with team autonomy.
  • Build shared services and platform capabilities that simplify development and improve productivity across more than 250 engineers and AI practitioners.
  • Lead cross-functional platform initiatives from strategy through adoption, aligning stakeholders across engineering, infrastructure, security, and AI.
  • Advance cloud-native and DevSecOps capabilities across Azure, Azure Kubernetes Service, Terraform, continuous integration and delivery, observability, security, reliability, and operational excellence.
  • Champion AI-enabled engineering workflows, mentor senior engineers, and guide technical decisions that improve velocity, resilience, and the platform’s long-term adaptability.

Required Skills:

  • 7+ years of software engineering experience, including building and scaling developer platforms, cloud infrastructure, internal tooling, or shared services for large engineering organizations.
  • Experience leading across architecture, implementation, and production operations while making high-impact technical decisions in complex environments.
  • Experience driving ambiguous, cross-functional initiatives and translating organizational challenges into scalable, long-term technical solutions.
  • Deep expertise in cloud-native platforms, infrastructure automation, containers, observability, modern software delivery practices, and production reliability.
  • Strong stakeholder leadership and influence, with experience improving developer experience and building secure, resilient systems at scale.
For this US-based position, the base pay range is $254,520.00 - $490,860.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 25.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

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Originally posted on Himalayas

Software Engineer II

Fox Point Recruitment LLC

**
United States
Full Time
Posted 11 days ago

Job Description

Title: Software Engineer II

Grade: P2

Location: Atlanta, GA

Compensation: Salary USD $100,000 - $130,000/ Year plus Full benefits package

Relocation Eligibility: No

Sponsorship availability: No

Position Summary

A leading global software and technology company is looking for a mid-career software engineer to join their team in Atlanta. In this role, you will contribute to the development of scalable, modern platforms that power critical business services and support our continued evolution in cloud-based technologies.You will be part of a unique team within the Edge platform that owns the end-to-end software lifecycle—from development and build systems to testing, release automation, and platform operations. The scope of work is broad and includes software development, CLI tooling, CI/CD pipelines, infrastructure as code development, and root cause analysis of complex engineering issues.

This role is ideal for engineers who enjoy solving complex technical challenges, working across different layers of the stack, and building systems that are robust, scalable, and impactful.

Key Areas of Responsibility

  • Design, build, test, operate, and continuously improve platform engineering solutions.
  • Own technical problems end-to-end, collaborating with stakeholders and engineering teams to deliver scalable, reliable solutions.
  • Contribute to product and platform roadmaps with consideration for performance, reliability, observability, operability, and testability.
  • Participate in root cause analysis, incident investigation, troubleshooting, and continuous improvement efforts.
  • Diagnose and resolve issues across internal systems and downstream dependencies, partnering with other teams when necessary.
  • Follow established engineering standards, contribute to technical discussions, and provide constructive feedback to improve processes and tooling.
  • Demonstrate strong teamwork, accountability, and a growth mindset through continuous learning and collaboration.

Basic Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
  • 3+ years of professional software engineering experience.
  • Experience developing software in Linux or macOS environments.
  • Proficiency in at least one modern programming language, preferably Golang.
  • Strong understanding of software engineering fundamentals, including data structures, algorithms, and system design.
  • Familiarity with distributed systems concepts and modern software architectures.
  • Experience using Git-based source control workflows (GitHub, GitLab, or similar).
  • Exposure to containerized application development using Docker and Kubernetes.
  • Familiarity with cloud platforms, preferably Google Cloud Platform (GCP).
  • Strong desire to learn and contribute across a broad technical landscape.

Must-haves

  • Kubernetes CRDs and custom operators
  • Golang CLI tool development
  • GraphQL backend with Golang
  • Internal developer platform engineering

Preferred Qualifications

  • Professional experience developing applications or tooling in Golang.
  • Experience building and updating GraphQL types, queries, and mutations for backend Golang APIs.
  • Experience designing, operating, or supporting distributed systems with consideration for scalability, performance, availability, and observability.
  • Experience with platform engineering practices and tools, including GitOps, CI/CD, OCI artifacts, test infrastructure, or build systems.
  • Experience working with Kubernetes clusters and associated ecosystem components.
  • Familiarity with infrastructure-as-code and developer productivity tooling.
  • Experience contributing to open-source projects.

Stand-out Qualifications

  • Professional experience administering or developing with Bazel or other large-scale build systems.
  • Experience with AI application development using modern LLM platforms, including agentic workflows, skills/tool definitions, prompt engineering, model evaluation, or integration with commercial and open-source AI models.
  • Experience developing CLI tools and developer workflows.
  • Experience creating or maintaining Kubernetes Custom Resource Definitions (CRDs) and custom controllers/operators.
  • Experience troubleshooting complex build, deployment, or infrastructure-related issues across large distributed systems.
  • Experience with developer platforms or internal engineering productivity initiatives.

General knowledge, skills and abilities

  • Working knowledge of Google Cloud Platform and cloud-native technologies.
  • Understanding of modern software development methodologies, including Agile and iterative development practices.
  • Strong analytical and problem-solving skills with an ability to investigate complex technical issues.
  • Effective verbal and written communication skills, with the ability to communicate technical concepts to both technical and non-technical audiences.
  • Ability to estimate work, manage priorities, and deliver commitments within a team environment.
  • Understanding of infrastructure and systems concepts, including networking, compute, storage, security, containers, and platform operations.
  • Positive attitude, strong work ethic, and commitment to continuous improvement and collaboration.

Originally posted on Himalayas

Lead Software Engineer, Platform Engineering

ITHAKA

**
United States
Full Time
Posted 14 days ago

ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

The Role

ITHAKA is seeking a Lead Software Engineer, Platform Engineering (Full-Stack) to advance how software is built, delivered, and experienced across the product engineering organization. This role sits on the Technology Enabling Services team and combines full-stack product engineering with DevOps and platform enablement, with a strong emphasis on developer experience, usability, and operational excellence.

You will design, build, and operate internal platforms, tools, and services that empower engineering teams to deliver high-quality software faster and more safely. This includes hands-on development of backend services, CI/CD and automation capabilities, and intuitive user-facing interfaces and internal web applications. Your work will directly influence how developers interact with our platforms and how effectively teams ship and maintain software. This is a highly collaborative role for a senior engineer who enjoys building production systems, mentoring others, shaping engineering practices, and acting as a force multiplier across teams.

Responsibilities

  • Architect, develop, and maintain internal platforms, services, and tooling that support CI/CD, automation, and software delivery.
  • Drive the product life cycle of the development platform including CI/CD pipelines, deployment strategies, platform automation, and productivity tooling.
  • Understand developer needs, and apply DevOps and enablement methodologies to improve development velocity, reliability, quality, and operational efficiency through paved paths.
  • Partner closely with product, platform, and application engineering teams to improve developer workflows and platform usability.
  • Champion developer experience by ensuring enablement tools are intuitive, accessible, well-documented, and aligned with user needs.
  • Mentor and coach engineers across teams on architecture, coding standards, DevOps practices, and UI/UX considerations.
  • Facilitate technical deep dives, design reviews, and training sessions to promote shared learning and best practices.
  • Practice strong portfolio management, including assessing, prototyping, trialing, implementing, and sunsetting technologies as fit for purpose.
  • Collaborate to develop internal platform roadmaps and help translate organizational goals into actionable technical initiatives.
  • Operate with a “You Build It, You Own It” mindset, taking shared responsibility for the reliability, maintainability, security, and evolution of the code you help put into production.
  • Participate in incident response, production support, troubleshooting, and follow-up remediation.
  • Improve practices for availability, alerting, performance, capacity, cost, recovery, and technical debt.
  • Turn operational learning into improvements to the platform and the way it is used.

Experience and Skills

We do not expect any single candidate to have deep expertise across all of these areas. We are looking for engineers who value continuous improvement and who focus on building clear, reliable, and maintainable systems. ITHAKA is committed to onboarding, mentorship, and continuous learning, and you will have support as you grow into new technologies and domains.

  • A minimum of 8 years as a full-stack software engineer delivering large-scale, distributed web applications.
  • Able to act as a strategic product thinker and community builder
  • Proven ability to design and develop scalable backend services and RESTful APIs.
  • Hands-on development of user-facing or internal web applications using modern frontend frameworks (e.g., React, Vue), informed by UI/UX and accessibility best practices.
  • Working knowledge of CI/CD concepts, automation, and software delivery pipelines, including tools such as GitHub Actions, GitLab CI, or similar.
  • Practical expertise contributing to or operating internal developer platforms, enablement tooling, or shared services.
  • Strong experience working with AWS (e.g., EC2, S3, Lambda, RDS, EKS) and deploying applications using Docker and Kubernetes.
  • Hands-on experience with infrastructure-as-code technologies such as Terraform.
  • Experience with event-driven architectures and messaging systems.
  • Demonstrated ability to troubleshoot, debug, and optimize performance across the stack.
  • Comfort collaborating in Agile, cross-functional, and distributed or self-directed teams.
  • Strong communication skills, with the ability to clearly articulate technical concepts, designs, and trade-offs to both technical and non-technical stakeholders.

Compensation & Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for the Lead Software Engineer position ranges from $145,000 - $160,000. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at . ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at .

We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.

Originally posted on Himalayas

Senior Engineer, Agentic Engineering Governance, Open Source

College Board

**
United States
Full Time
Posted 17 days ago

College Board – Technology – Platform Operations

Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.

Role Type: This is a full-time position

About the Team

The Platform Operations team at College Board builds solutions to help reimagine and elevate engineering practices around cloud infrastructure, architecture, networking, CI/CD, IaC, and developer experience. We operationalize the platforms that are core to our development environment within our growing AWS ecosystem. We also lead the organization's approach to agentic and AI-assisted software development, helping engineering teams safely and effectively adopt AI coding agents and tools. Our team consists of engineers with a unique blend of skills and experiences that foster a collaborative working environment where each individual member contributes to the success of the team. We learn and teach. We are creative and value the merit of ideas.

About the Opportunity

As a Senior Engineer focused on Agentic Engineering Governance for Open Source software, you are an idea-generator, a catalyst, and a collaborator who sets the standard for how College Board engineers use AI coding agents and agentic development tools safely, responsibly, and effectively. You understand cloud software delivery, tools, and processes that empower efficient and resilient delivery, and you bring that same rigor to the guardrails, policies, and standards that govern how developers use AI coding assistants (such as Claude Code, GitHub Copilot, and similar agentic tools). You are technologically curious and seek opportunities to research emerging technologies and trends, standards, and products. Your eagerness and vision enable you to create and learn complex solutions.

Your focus will be on the fast-moving area of agentic governance for open-source software, where you build the program for license compliance, dependency risk, and review of the code we publish externally. You thrive in an environment with a strong mix of creativity and productivity, splitting your time between hands-on building and setting the standards others follow. You work closely with Security, Legal, and the developers who rely on us. Your excellent communication and mentoring skills allow you to effectively articulate solutions and policies to the team, enabling all to make healthy, well-governed contributions. The result is that the teams building for 7 million students each year can adopt AI with confidence.

In this role, you will:

Design & Implementation (60%)

  • Design and implement guardrails, permission models, and policy-as-code controls that govern how AI coding agents (e.g., Claude Code, GitHub Copilot, and similar agentic tools) interact with source code, infrastructure, and production systems
  • Build solutions using the best practices of Agile, CI/CD, and DevOps
  • Build and maintain tooling for sandboxing, audit logging, and rollback of agent-driven code and infrastructure changes
  • Continuously develop the skills required to work as part of the agile team in a poly-skilled development environment, including hands-on use of agentic coding tools
  • Be a subject matter expert in current technological capabilities such as cloud networking, API integrations, infrastructure resiliency, cloud design, and agentic/AI-assisted development patterns
  • Write code to automate the infrastructure lifecycle, create and support internal tools utilizing IaC, and be able to use CLIs
  • Evaluate and pilot emerging agentic programming tools, frameworks, and protocols (e.g., MCP, agent orchestration frameworks), and make adoption recommendations
  • Partner with domain SMEs (Delivery Team Software Engineers, Security, Infrastructure, Network, Observability and Operations) to analyze features, capabilities, and risks of agentic tooling
  • Contribute to the development and growth of the Cloud Engineering Program, through thought leadership, design and implementation of tools and processes
  • Participate in the Enterprise Architecture Review process, with a focus on proposals involving AI coding agents and agentic tooling

Governance & Strategy (25%)

  • Establish and maintain organization-wide standards, guardrails, and acceptable-use policies for agentic and AI-assisted software development
  • Partner with Security, Legal/Compliance, and Architecture Review stakeholders to assess risk and approve new use cases for AI coding agents
  • Contribute to technology strategy and planning; conduct research on emerging agentic and AI development technologies and recommend approaches that increase safety, cost effectiveness, and systems flexibility
  • Author documentation, playbooks, and governance frameworks for developers using AI coding assistants
  • Participate in agile scrum ceremonies (Sprint Planning, Grooming, Daily SCRUM, Demo, Retro) and contribute to team deliverables
  • Participate in peer reviews of software engineering artifacts, including code produced or assisted by AI agents
  • Assist in the identification and resolution of production and production-like issues, including those arising from agentic tooling, as part of the team’s daytime on-call rotation

Team Coordination & Enablement (15%)

  • Mentor team members on the safe, effective, and compliant use of agentic coding tools
  • Design and deliver training materials and office hours to help developers adopt agentic engineering practices
  • Lead technical efforts and mentor technical staff in the development and usage of technology architectures and solutions, with a primary focus on agentic engineering governance for open source software
  • Serve as an escalation point for questions on AI coding tool policy and governance

About You

To qualify for this role, you must have:

  • 5+ years of experience with Infrastructure as Code, CI/CD framework, immutable infrastructure, automation, orchestration, and other modern DevOps patterns
  • Significant hands-on experience with AI coding agents or assistants (e.g., Claude Code, GitHub Copilot, Cursor, Windsurf) or other LLM-based developer tooling
  • Experience with LLM platforms and APIs such as Anthropic Claude or OpenAI, including agent orchestration and tool-use concepts like function calling and MCP
  • Understanding of AI/LLM security considerations such as prompt injection, data exfiltration, permission scoping, and sandboxing
  • Experience establishing technical standards, guardrails, or review processes across an engineering organization, in responsible AI governance or an adjacent discipline such as security
  • Technical knowledge of Cloud Computing, DevOps, and Microservices, with strong experience in distributed cloud infrastructure (AWS preferred, with experience in services such as Lambda, SNS, SQS, S3, Step Functions, EC2, ECS, VPC, IAM, CloudWatch, and DynamoDB a plus)
  • Experience building event-driven cloud-based serverless applications
  • A strong background in a language such as Python, JavaScript, React.js/Node.js, or Java, with the logic and problem-solving skills to pick up new languages quickly
  • Excellent communication, collaboration, and documentation skills; ability to present ideas in business-friendly and user-friendly language, including to non-technical stakeholders on AI governance topics
  • Experience supporting developers as internal customers, gathering their requirements and feedback, and earning adoption of the standards you set
  • Curiosity and discipline to research emerging technologies, standards, and products, and the ability to prioritize and execute in a high-pressure environment

All roles at College Board require:

  • A passion for expanding educational and career opportunities and mission-driven work
  • Authorization to work in the United States for any employer
  • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively.
  • Clear and concise communication skills, written and verbal
  • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
  • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
  • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

About Our Process

  • Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
  • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

What We Offer

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

  • The hiring range for this role is $153,000 – $166,000.
  • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at College Board.
  • We aim to make our best offer upfront—rooted in fairness, transparency, and market data.
  • We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

Originally posted on Himalayas

Senior Software Engineer - Integrations (Shared Services)

HeroDevs, Inc.

**
United States
Full Time
Posted 22 days ago

Senior Software Engineer - Integrations

About the job

HeroDevs is hiring a Senior Software Engineer for our Shared Services team. We're the shared services team behind HeroDevs, the company that keeps critical open-source software secure long after it reaches end of life. We build and run the platforms, pipelines, and cloud infrastructure the rest of the company depends on. That includes the systems that deliver data and secure package releases to our integration partners. We care about doing things carefully, automating what shouldn't be manual, treating infrastructure as code, and building systems other engineers can trust and extend.

Position Summary

We're looking for a Senior Software Engineer with deep infrastructure experience who also enjoys building the integrations that run on it. You'll own the design, reliability, and security of the cloud platform behind our partner integrations, and you'll build and evolve the pipelines that move data and package releases between our internal systems, our APIs, and our partners.

This is a high-ownership role. You'll shape technical direction, set the patterns other engineers follow and propose architecture decisions with the team. We're looking for someone who's comfortable with ambiguity, and thinks about failure modes before they happen.

Responsibilities

  • Design, build, and operate the cloud infrastructure that supports our integrations and shared platforms (compute, storage, networking, queues, scheduled workloads, and IAM)
  • Own infrastructure-as-code across environments
  • Architect and build reliable, secure data and package-delivery pipelines between internal systems, internal APIs, and integration partners
  • Lead technical design for new partner integrations, including data contracts, delivery mechanisms, validation, retries, and failure handling
  • Build and improve CI/CD with GitHub Actions, including build, test, release, and deployment automation for services and infrastructure
  • Establish observability practices (metrics, logging, tracing, alerting, and SLOs) so problems surface early and are easy to diagnose
  • Lead incident response and root-cause analysis for integration and infrastructure failures, and drive the follow-up work so they don't recur
  • Champion security across the platform, including use of secrets management, least-privilege access, supply chain integrity, and safe handling of partner data
  • Write services and tooling primarily using TypeScript/Node.js, packaged and deployed as containers
  • Review code and design documents
  • Write and maintain architecture docs, runbooks, and operational guides for the systems you own

Required Qualifications

  • 5+ years of professional software engineering experience, with at least 3 years focused on infrastructure, platform, DevOps, or SRE work
  • Strong hands-on experience with at least one major cloud provider (AWS preferred; GCP or Azure considered)
  • Production experience with infrastructure-as-code tools such as Terraform, Pulumi, or CloudFormation
  • Demonstrable proficiency in TypeScript/JavaScript (Node.js) or Python for building services, automation, and tooling
  • Experience designing and operating data pipelines, API integrations, or ETL systems in production
  • Deep familiarity with containers (Docker) and deploying containerized workloads, preferably on kubernetes
  • Experience building and maintaining CI/CD pipelines, ideally with GitHub Actions
  • Solid understanding of networking, IAM, and cloud security fundamentals
  • Experience with observability tooling and with participating in or leading on-call and incident response
  • Strong written communication skills and the ability to drive technical decisions in a distributed team
  • Bachelor's degree in Computer Science or a related field, or equivalent practical experience
  • Experience with git-based software development and GitOps practices (preferably on GitHub)

Preferred (Nice-to-Have) Skills

  • Background in software supply chain security, package registries, or artifact signing and provenance (e.g., Sigstore, SLSA)
  • Experience working with external partners on data exchange, including SFTP, webhooks, or partner APIs
  • Familiarity with the npm ecosystem and package publishing workflows
  • Experience defining SLOs and improving reliability for systems with external consumers
  • Experience mentoring engineers or acting as a technical lead
  • Interest in open-source software and long-term maintenance of critical software

At HeroDevs, we believe in the power of diversity, equity, and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace that embraces and celebrates individual differences. We encourage people of all backgrounds and experiences to apply.

Originally posted on Himalayas

Software Engineer, Platform Access (L2)

Twilio

**
United States
Full Time
Posted 29 days ago

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer, Platform Access (L2).

About the job

This position is an engineering role within Twilio’s Cloud Native Foundations Team, suited to an engineer focused on identity, governance, and automated access control across multi-cloud environments.

Our team manages identity federation, least-privilege access, and automated provisioning for hundreds of accounts across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). As an L2 engineer, you will help design, build, and operate access controls and platform security tools at scale. You'll get hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access—using modern AI-assisted tooling to move faster and ramp up your skills.

Responsibilities

In this role, you’ll:

  • WEAR THE CUSTOMER'S SHOES: Help design, build, and operate automations and access tools that streamline developer workflows while keeping multi-cloud environments secure. Work with security and technical leadership to turn well-scoped tasks into working code.
  • BE AN OWNER (CODE QUALITY): Participate in code reviews and follow established patterns, testing standards and policy-as-code frameworks across the platform.
  • BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Support multi-cloud access infrastructure spanning AWS, Azure, and GCP accounts using Infrastructure as Code (Terraform). Help maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts. Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.
  • CHAMPION ENGINEERING HEALTH: Build awareness of secure architectural practices and IAM best practices. Flag access drift, technical debt, security vulnerabilities, and platform issues to your team as you encounter them.
  • GROW AND COLLABORATE: Actively seek feedback and mentorship from senior engineers, participate in sprint planning, and share what you learn with peers as you grow into a more senior role.

Qualifications

  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


    • Experience: 1–2+ years of professional software engineering or DevOps/Platform engineering experience, with practical exposure to multi-cloud environments, Identity & Access Management (IAM), or platform automation.
    • Modern Development Workflow: Practical experience with, or a strong desire to learn, AI-assisted development tools (e.g., Claude Code, GitHub Copilot) to help write code, automate testing, and support debugging workflows.
    • Infrastructure as Code & Automation: Practical experience or familiarity with Terraform, Harness, or similar IaC tools to manage cloud resources and access permissions programmatically.
    • Multi-Cloud Infrastructure: Experience with cloud environments, including basic exposure to account management, IAM permissions, or core services in at least one major provider—AWS (e.g., IAM, Organizations, SSO/Identity Center), Microsoft Azure (e.g., Microsoft Entra ID/Azure AD, RBAC, Subscriptions), or Google Cloud Platform (GCP) (e.g., Cloud IAM, Workload Identity, Projects). General familiarity with multi-account/multi-project cloud architecture is a plus.
    • Language Proficiency: Working knowledge of at least one of Shell, Terraform, YAML, or Go (Golang), with a willingness to build proficiency across the rest.
    • Security & Governance Mindset: Solid understanding of core security concepts (authentication, authorization, least-privilege principles, secrets management) and an eagerness to build self-service, developer-friendly platform tooling.

    Desired:

    • Familiarity with centralized identity federation, SAML, OIDC, or Okta integration with cloud service providers.
    • Hands-on experience with containerized workloads (Docker, Kubernetes) or managing access to Kubernetes clusters (EKS/AKS/GKE RBAC).
    • Interest in automated cloud governance tools, account vending machines, or identity lifecycle management at scale.
    • Coursework or personal projects involving distributed systems, cloud security, or API development.
    • Enthusiasm for working across multi-cloud environments and expanding hands-on depth across AWS, Azure, and GCP over time.

Location

  1. This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
    Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
    Based in the San Francisco Bay area, California: 137,520.00-171,900.00.
    This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 10/31/2026 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Originally posted on Himalayas

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