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Senior Site Reliability Engineer

Garner Health

**
United States
Full Time
Posted 2 days ago

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role sits on our Platform Engineering team. You will run the machine: defining and upholding SLOs, leading incident response, and driving the automation and standards that let every Garner engineer ship faster and more reliably. Because our systems directly influence health outcomes for millions of patients, maintaining the highest standards of production quality is imperative. This is an automation-first role: you will use AI tools to continuously convert manual operational work into monitored, hands-free processes, so the role gets more leveraged as you build.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

  • Run the Machine: Own the end-to-end reliability, performance, and resilience of Garner’s cloud environments (AWS, Kubernetes), including those powering AI/ML workloads; define, measure, and uphold SLOs across our critical services
  • Lead Incident Response: Serve in the on-call rotation, lead incident response, and drive deep-dive root cause analysis, seeing corrective actions through to resolution and rigorously reviewing infrastructure changes
  • Own Observability: Build and maintain the monitoring, alerting, and observability systems that let us detect and resolve issues before users feel them
  • Scale & Optimize: Translate ambiguous, high-performance scaling requirements into well-defined, automated, and composable infrastructure-as-code deliverables (Terraform); proactively identify and implement cost-efficiency and performance gains across the stack to maximize cloud ROI
  • Automate Away Toil: Pay down impactful tech debt and reduce operational toil, using AI tools and automation to convert repetitive operational work into hands-free, monitored processes, and holding our internal platform to the same rigorous standards as our customer-facing products
  • Enable Engineering: Build and maintain the deployment and observability standards that empower the broader engineering team to ship AI features faster and more reliably; communicate complex cloud and reliability concepts clearly to technical and non-technical stakeholders
  • Uphold Security & Compliance: Ensure our infrastructure and operations meet Garner’s security and HIPAA compliance obligations

The ideal candidate has:

  • 4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role
  • Deep expertise with Kubernetes and Terraform in a cloud-first environment (AWS preferred)
  • A strong track record with production observability: defining SLOs, building monitoring and alerting, and leading incident response and blameless post-incident reviews
  • Strong software engineering fundamentals in Python or Go, applied to infrastructure automation (experience with Kubernetes APIs a plus)
  • Experience driving cloud cost-efficiency and performance optimization across compute, storage, and networking
  • Experience supporting AI/ML or data-intensive workloads in production is a plus
  • Experience operating in a security-conscious or regulated environment (HIPAA, SOC 2) is a plus
  • Fluency with AI tools (e.g., Claude) applied to real engineering and operations workflows, or strong motivation to build it fast
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Technologies we use:

  • AWS, Kubernetes, Terraform, Istio, Python, Go, TypeScript, Postgres, NATS, Datadog, GitLab

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

We are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target range for this position is $191,000 - $226,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use and email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to .

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at .

Originally posted on Himalayas

Senior Site Reliability Engineer

Megaport

**
Canada, United States
Full Time
Posted 5 days ago

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

As a Senior Platform Engineer, you are a champion for DevOps and SRE culture and industry best practice within Megaport. You will work alongside talented team members in multiple timezones ensuring that systems are secure, maintainable and available. External to the team you will be engaging with stakeholders in requirements analysis and demonstrations. Technically you will be very hands on. Continually evolving your skills through a mix of peer reviews and research. Ultimately your obsession is customer success and ensuring company goals are met.

What You Will Be Doing

  • Improving production reliability and system resilience within an SRE scoped team
  • Championing high standards of work and industry best practices
  • Communicating with teams and stakeholders at all stages
  • Bringing fresh ideas to the table and encouraging others
  • Diving into complex technical problems with a can-do attitude
  • Working across numerous technologies in a fast-changing industry
  • Participating in on-call rotation, incident response, and blameless post-incident reviews
  • Writing code, handling alerts, improving solutions, and supporting others
  • Playing a crucial role in the success of your company and team

What We Are Looking For

  • 5+ years administering Linux systems and related infrastructure in production environments
  • A collaborative SRE mindset, with familiarity around SLIs/SLOs/SLAs, error budgets, blast radius, and blameless postmortems
  • A focus on automation, reducing toil, and preventing problem recurrence
  • A track record of writing runbooks that work for the broader team, not just yourself
  • Strong Kubernetes and broader ecosystem fundamentals
  • Cloud infrastructure experience; AWS strongly preferred and bare-metal is a bonus
  • Strong tool development - Bash, plus either Python or Go preferred, or similar
  • Infrastructure-as-code tooling experience - Terraform preferred
  • CI/CD and version control, GitHub preferred
  • Database experience - one of Postgres, Cassandra, or ClickHouse preferred
  • Experience operating a production observability stack (metrics, logs, traces), with an eye for signal over noise
  • Comfortable working on live production infrastructure, with strong troubleshooting instincts and ownership of incident response
  • A history of continual professional development
  • A self-directed style suited to an async, globally distributed team, and comfortable picking up adjacent work when the situation calls for it

What We Offer

  • Flexible working environment – a remote-first culture with coworking options available.
  • Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
  • Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
  • Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
  • Creative, modern workspaces – designed to inspire when you're not working remotely
  • Motivated, inclusive team – work alongside industry experts and fresh talent
  • Recognition programs – celebrate achievements with our Legend and Kudos awards
If you have any questions, please reach out to Megaport's Talent Acquisition Team at
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

Originally posted on Himalayas

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