Get the chrome extension Site Reliable Engineer (US - Remote)
AXON-Networks
AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.
AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.
AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.
The Site Reliability Engineer will improve the availability, performance, scalability and recoverability of AXON Networks cloud solutions. You will combine software engineering with hands-on NOC operations to make the complete cloud-to-device service path observable, supportable and resilient at fleet scale.
You will help establish practical SRE capabilities inside the NOC while partnering closely with Support, Operations, cloud and DevOps Engineering. You will participate in a sustainable on-call rotation and improve the NOC’s ability to diagnose customer-impacting issues.
Role mandate
Own reliability outcomes for assigned cloud services
Improve observability, capacity, resilience and recovery
Define and operationalize service-level indicators, service-level objectives and actionable alerting.
Automate repetitive NOC work and create safe, testable mechanisms for diagnosis, recovery, device operations and routine production changes.
Lead technically during incidents, drive evidence-based learning and ensure high-value corrective actions are completed.
What you will own
Establish reliability baselines, SLIs, SLOs and error budgets for cloud services and critical device-management workflows such as onboarding, provisioning, configuration, telemetry collection, command execution and firmware delivery.
Trace failures across the end-to-end service path: cloud APIs and microservices, Kubernetes and infrastructure, databases and messaging, internet and access-network dependencies, device-management protocols and the devices
Identify fleet-wide and customer-specific failure patterns involving device reachability, session stability, configuration drift, command latency, telemetry gaps, firmware behavior and cloud capacity.
Contribute operability requirements and production evidence during design and readiness reviews
Maintain NOC dashboards for service health, device reachability, provisioning success, command and telemetry performance, firmware adoption and customer impact.
Participate in the NOC production on-call rotation and serve as a technical incident lead or senior troubleshooter when appropriate.
Diagnose complex failures across applications, cloud infrastructure, Kubernetes, APIs, networking, DNS/TLS, databases, messaging platforms, device-management sessions and CPE behavior.
Coordinate evidence gathering and technical escalation with service-provider customers, Engineering, firmware, DevOps and vendors while maintaining clear mitigation, recovery and handoff.
Lead or contribute to post-incident reviews; convert recurring device, platform and process failures into prioritized and measurable corrective actions.
Develop production-grade software, scripts and workflows for diagnosis, remediation, deployment safety, fleet analysis, scaling, maintenance and recovery.
Improve CI/CD and GitOps practices for operational software and infrastructure, including automated testing, release validation, progressive delivery and rollback readiness.
Manage or contribute to infrastructure as code, configuration as code and reusable self-service patterns for cloud and NOC operations.
Measure NOC toil and partner with Automation & Tools Engineers to prioritize durable platform capabilities instead of fragmented one-off scripts.
Develop capacity models for service-provider growth, managed-device populations, telemetry volume, messaging throughput, API demand and rollout events.
Create and maintain runbooks, troubleshooting decision trees, service maps, device and cloud dependency records, known-error guidance and operational knowledge.
Coach NOC and Support personnel on diagnosis, safe mitigation, evidence capture and escalation across cloud, network and CPE layers.
Build self-service diagnostic views and tools that help the NOC determine scope, affected customers, device cohorts, likely faultdomain and next action.
Share reliability insights with Engineering and Product and contribute to reliability reviews, operational-readiness reviews and continuous-improvement priorities.
Required qualifications
5+ years of experience in site reliability engineering, production engineering, DevOps, cloud infrastructure, systems engineering or a closely related role.
Strong software or automation skills in Python, Go, Java, Bash or a comparable language, with experience producing maintainable operational code.
Hands-on experience operating distributed production systems in a public cloud environment and troubleshooting across application, infrastructure, network and device-integration layers.
Experience with Google Cloud Platform, Oracle Cloud Infrastructure and production Kubernetes environments.
Experience with infrastructure as code and delivery tooling such as Terraform, Helm, Git-based CI/CD and policy-as-code.
Strong Linux, containers and Kubernetes fundamentals, including deployment behavior, resource management, networking and failure diagnosis.
Strong troubleshooting & debugging skills in Kubernetes platforms.
Experience with modern observability practices and tools across metrics, logs, traces, alerting, dashboards and synthetic monitoring.
Familiarity with Prometheus, Grafana, OpenTelemetry or equivalent observability ecosystems.
Familiarity with Apache Pulsar or similar distributed messaging and streaming platforms handling requests from millions of devices.
Experience participating in an on-call rotation and responding effectively to high-severity, customer-impacting production incidents.
Working knowledge of SLOs, error budgets, capacity planning, resilience engineering, change safety and blameless incident learning.
Strong networking knowledge, including TCP/IP, DNS, DHCP, TLS, routing, NAT, load balancing and systematic packet- or session-level troubleshooting.
Clear communication, disciplined documentation and the ability to collaborate across NOC, cloud, DevOps, firmware and service-provider teams.
Bachelor’s degree in computer science, engineering or equivalent practical experience.
Preferred qualifications
Experience supporting cloud-managed CPEs such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems or similar edge devices in a service-provider environment.
Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS or USP controller platforms, device telemetry and remote lifecycle management.
Experience supporting messaging and streaming platforms such as Apache Pulsar or Kafka, APIs and highly available databases used in device-management control planes.
Understanding of access technologies such as GPON/XGS-PON, DOCSIS, Ethernet or fixed wireless and how CPE, ONTs and provider networks interact.
Experience with firmware rollout automation, canary or cohort deployments, fleet health analysis and safe rollback practices.
Experience building auto-remediation, safe self-service operations or internal reliability platforms.
Experience supporting multiple service-provider customers in a 24×7 telecommunications, broadband or managed-network environment.
This position is fully remote within North America. Please note that we are unable to offer visa sponsorship for this role.
Annual salary range: $160,000 - $200,000
Join AXON Networks!
At AXON Networks, we promote equal opportunities in all our recruitment processes, ensuring non-discrimination on the basis of gender, age, origin, disability, or any other personal circumstances. We assess talent based on objective criteria and foster an inclusive and diverse working environment.
axon-networks.com
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Originally posted on Himalayas
Staff Site Reliability Engineer, Government
SentinelOne
Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Staff Site Reliability Engineer, you will join our Government SRE team and own both the technical reliability of government environments and the coordination of compliant, efficient deployments into them. This team is at the critical intersection of the unique compliance requirements of a regulated environment and the need to establish a consistent software experience for users and developers in commercial environments. You will work closely with cross-functional teams, including security, compliance, operations, validation, and engineering, to lead best practices for cloud infrastructure, continuous delivery, and government release processes.
Due to Federal Government contract requirements, U.S. Citizenship and a work location in the United States is required.FedRAMP staff may be subject to customer or third-party background checks up to and including Secret Clearance if required by their role at SentinelOne.
What Will You Do?
Primary responsibilities include:
- Drive continuous software delivery, resolve incidents, run post mortems, and create automation strategies for deployment, self-testing, and alerting.
- Lead and execute incident management for production issues, ensuring rapid recovery, root cause analysis, and preventative follow-up actions.
- Improve and optimize the observability strategy by collaborating with application engineering teams to design monitoring solutions that enhance alerting capabilities and reduce noise.
- Define, implement, and monitor SLOs, SLIs, and SLAs in collaboration with product and engineering teams to align with business objectives.
- Design, develop, and maintain software solutions that address operational, compliance, and pipeline challenges.
- Own and coordinate all government environment releases, driving process improvements to enhance the release pipeline's efficiency, reliability, and visibility.
Understand product architecture and service dependencies to manage risk and implement effective testing strategies. - Partner cross-functionally with engineering, product, SecOps, compliance, and leadership teams to align priorities, define testing strategies, and resolve challenges.
- Ensure all infrastructure and deployments meet FedRAMP, government regulations, and industry standards, while maintaining required release documentation and risk assessments.
What Skills and Knowledge Will You Bring?
Ideal candidates will have:
- 8+ years of experience in SRE, DevOps, or Infrastructure Engineering for SaaS products, with 4+ years running operations at a large scale.
- 2+ years of production experience with a container orchestration system (Kubernetes preferred) and Continuous Delivery.
- Strong understanding of compliance frameworks relevant to government deployments (e.g., FedRAMP, DoD, NIST 800 53, NIST 800 137).
- Multi cloud experience in AWS/GCP (expertise within AWS preferred).
- Demonstrated experience with at least one main programming language (Python, Go, Ruby, etc.) and proficiency in bash scripting to improve operational workflows.
- Familiarity with GitOps frameworks, IaC tooling (Terraform or Pulumi), and deployment strategies (blue green, rolling deploys, canary deploys).
- Experience with industry standard observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.) and incident management processes.
- Proven background implementing and supporting FedRAMP, security, risk management, and compliance processes for software releases.
- Experience working directly with government agencies or in highly regulated industries.
- Familiarity with testing strategies and automation in large-scale environments.
Why SentinelOne?
AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.
We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
Equity & Rewards
- Restricted Stock Units (RSUs)
- Employee Stock Purchase Plan (ESPP)
Time Off & Wellbeing
- Flexible time off
- Paid company holidays and paid sick time
- Gender-neutral parental leave
- Grandparent leave
Insurance & Financial Security
- Medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Life and disability insurance
- Health and dependent care FSA
- Voluntary benefits (hospital, accident, critical illness)
- Employee Assistance Program (EAP)
- ARAG pre-paid legal
- Nationwide pet insurance
- Cancer Care program
- Global business travel medical insurance
Work Perks & Flexibility
- Home office allowance
- Mobile phone reimbursement
Wellness & Lifestyle
- Wellness coach
- Wellness/gym reimbursement
- Fertility coverage
- Adoption & surrogacy reimbursement
This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Originally posted on Himalayas
Senior Site Reliability Engineer
Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company rolled into one.
In this role, you will join Planet's Direct Access Service Infrastructure team, directly contributing to our next-generation Constellation as a Service platform. This platform represents a major new offering to our customers that goes beyond traditional cloud-based platforms and supports on-premises deployments.
You will be responsible for building, deploying, and operating critical compute software that supports end-to-end imaging operations within customer on-premises and/or cloud environments. You will use your understanding of internal compute requirements as well as customers' environmental-specific constraints to help design, implement, and support a robust system for reproducible deployments across operating environments, to guarantee the reliability, scalability, and availability of our services. To do this, you will partner closely with cross-functional engineering teams to enable and empower the integration of software solutions and the troubleshooting of distributed systems.
This is a full-time, remote position based in the United States or Canada. If located near an office, you are expected to work from that office 3 days per week.
Impact You'll Own:
- Build and deploy computing services and infrastructure in customer environments for a next-generation satellite operations and image processing end-to-end platform
- Operate in a high-impact, tight knit team to architect novel systems for air-gapped deployments at scale
- Clarify and surface requirements from ambiguous use cases defined by cross-functional stakeholders, including internal users and external customers
- Responsible for operations such as deployments, service orchestration, and documentation for cross platform stakeholders
- Scale architecture while ensuring availability of services
- Improve reliability and scalability by resolving edge cases, studying failure modes, and writing tests
- Participate in on-call rotations to ensure operational excellence
What You Bring:
- 6+ years of experience building services that leverage cloud-native infrastructure and tooling
- Bachelor’s degree in Computer Science or similar
- Experience deploying and maintaining bare-metal and cloud kubernetes through tools such as Talos, RKE2, Proxmox, or k3s
- Proficiency with Terraform, Ansible, Helm, Kustomize, and/or similar IaC / GitOps tooling
- Experience with CI/CD tooling, such as Jenkins, GitLab CI/CD, Argo CD, or CircleCI
- Experience successfully building, releasing, and supporting highly available, consistently performant services
- Knowledge of hardware and network level implications of on-prem compute
- Experience with platform optimization, particularly resource optimization, management, and cluster tuning in a constrained environment
- Ability to observe and troubleshoot distributed systems with tools such as Alloy, Prometheus, Grafana, and OpenTelemetry
- Advanced skills in Python, Bash, and other tooling as appropriate to build services and meet product goals
- Excellent communication skills and the ability to work through collaboration with cross-functional engineering teams
- Experience working with Jira for task management and progress tracking
What Makes You Stand Out:
- Experience with CUDA-based GPU programs
- Security expertise in sensitive environments, including implementing zero-trust architectures, hardening Kubernetes clusters, conducting security audits, and deploying workloads in air-gapped environments
Application Deadline:
November 11, 2026 by 11:59p / 23:59 CET (Central European Time)
EAR/ITAR Requirements:
This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls.
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off
Compensation:
The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
San Francisco Fair Chance OrdinancePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a "Planet AI Notetaker" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Originally posted on Himalayas