ServiceNow-Developer, Software-Developer, Application-Developer Jobs

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC NetCentric is seeking a Senior ServiceNow Developer to support a DHS program located in the DC metro area.

Work location: Remote

Summary: The DHS Program will provide professional services to support application analysis, architectural design, engineering, development, maintenance, and support. We will provide a team experienced with design, agile software development, project management, technical architecture, engineering and design, continuous integration and delivery, integration, testing, configuration management, ongoing operations and maintenance, and cloud migration.

The ServiceNow Developer develops and maintains applications across DHS platforms; collaborates on requirements, UI, data interfaces; supports SELC phases and troubleshooting.

Responsibilities:

• Appling expertise in software development to solving business issues
• Ability to clearly communicate technical concepts to both technical and non- technical users
• Possessing good client-facing interpersonal skills (i.e., comfortable and effective acting as liaison between multiple technology groups and representing groups in large-scale meetings)
• Having experience in all phases of the systems engineering life cycle (SELC) including initial design/analysis through deployment.
• Designing and developing documents and tests and maintaining applications in ServiceNow programming language or environment
• Working with analysts and customers to derive requirements for use cases/scenarios
• Determining the feasibility of design within time and cost constraints, and consulting with engineering staff to evaluate the interface between hardware and software.
• Planning, assigning work when acting in a lead role, determining designs, collecting metrics on all associated development tasks, coding, debugging, creating documentation, conducting tests and building applications on a predefined schedule.
• Producing and implementing design specifications, documenting design modifications and unit testing results
• Identifying and working with strategic and technology partners to discover new product solutions
• Planning, designing and programming functionality to interface and use SQL Server or Oracle in coordination with the Database Administrator
• Planning, designing and developing user interfaces
• Designing, developing and maintaining automated deployment processes and best practices for SharePoint solution deployments to multiple environments (features, WSPs, etc.)
• Maintaining current industry knowledge of development concepts, best practices and procedures as the technology base evolves
• Facilitating meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical Support
• Investigating, identifying and resolving complex code issues logged internally by the QA team and externally by our clients through Technical Support
• Staying current with associated technology advances in the marketplace and growing skills
• Troubleshooting and resolving application issues
• May have to supervise subordinate software programmers and assist in their creation of a quality product

Qualifications

• Bachelor's degree in IT discipline
• Minimum of eight (8) years’ experience combined in computer programming and analysis of complex information systems, application, or operating system software.
• Minimum of five (5) years’ experience in ServiceNow programming language or environment
• Must be a US citizen to meet contract requirements
• The ability to successfully complete a government issued background investigation
• Ability to obtain a Public Trust; prior Public Trust or Security Clearance, preferred
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans
• Ability to collaborate and understand the remote work culture and the high degree of professionalism required

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.

Originally posted on Himalayas

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
• Develop and maintain CMDB integrations, identification rules, and data quality improvements.
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
• Participate in design reviews, contribute to platform standards, and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations across releases.
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
• Stay current with ServiceNow releases, new features, and emerging best practices.

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 10 or more years of hands-on ServiceNow development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Experience with Service Portal widget development.
• ServiceNow Certified System Administrator (CSA) credential.
• Strong troubleshooting and analytical skills.

• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
• Experience with Now Assist or GenAI Controller.
• Familiarity with App Engine Studio.
• Exposure to multi-instance ServiceNow environments.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Originally posted on Himalayas