Senior-Product-Owner, Product-Owner, Product-Manager Jobs

Senior Product Owner

(Remote)

About Us:

Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard.

Why Work at Matrix?

• The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• A chance to work with great people on exciting projects.
• Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
• Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.

About the role:

Type: Full Time, Salary

Compensation: $111,000-$166,000; Bonus 10%

Location: Fully Remote, must be in the United States

Hours: Full Time Days

Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available.

What to Expect:

The Senior Product Owner is responsible for product direction, scheduling and access strategy, and conversion performance across this product area — the front door of the member journey, covering scheduling and access for in-home health assessments and primary care visits before a visit occurs. This role partners closely with a dedicated engineering team, central Data and Quality Assurance practice teams, and external scheduling and health plan partners to translate business and member needs into a scalable, high-converting scheduling experience. This role sits at a critical point in the organization’s ability to convert demand into scheduled visits: a gap in this role directly slows member access, scheduling throughput, and the revenue and quality outcomes that depend on it.

The Senior Product Owner collaborates with senior leadership to evaluate business priorities, shape the product roadmap, and prioritize enhancements aligned with organizational objectives. Leveraging data-driven conversion analysis, modern scheduling technology, and close engineering partnership, this role drives measurable improvements in member access, scheduling conversion, and operational efficiency.

Key Responsibilities

Core Platform Ownership

• Own product direction and backlog for the core scheduling platform across its roadmap, including initial scheduling capability, in-home and telehealth assessment scheduling, and quality and care-gap closure visit scheduling.
• Own product direction for the provider access and demand-capture scheduling engine, including geographic capacity balancing, progressive scheduling windows, and travel versus non-travel service rules.
• Partner daily with the dedicated engineering team, writing requirements, prioritizing the backlog, and defining acceptance criteria alongside the team’s technical and QA leads.

Access & Conversion Strategy

• Drive scheduling conversion initiatives, including real-time scheduling integrations with health plan partners and a broader partner API gateway strategy.
• Own a structured conversion optimization framework — measure, diagnose, model impact, implement, and validate — to identify and close conversion and outreach gaps.
• Use outreach and scheduling-acceptance analytics to prioritize technology and operational fixes affecting member reach and conversion.

Self-Service & Partner Enablement

• Drive expansion of self-service scheduling, including SMS-based self-scheduling for assessments and primary care visits, and a member self-scheduling portal and preference center.
• Own requirements for external scheduling and data partner integrations, including EHR platforms and third-party consumer scheduling networks, in partnership with engineering and partner organizations.

Delivery & Cross-Functional Collaboration

• Lead sprint ceremonies, backlog grooming, and release planning with the engineering team.
• Partner with central Data and Quality Assurance practice teams on canonical data standards and test automation practices as they apply to this product area's systems.
• Contribute domain requirements to the platform’s event-driven architecture as it matures.
• Own business case and investment documentation for these initiatives, partnering directly with Finance and senior leadership.
• Represent this product area in cross-functional and executive-facing planning, and serve as a functional mentor to other Product Owners across the organization.

Education

Bachelor’s degree required (Business Administration, Health Informatics, Computer Science, or related field preferred).

Experience

• 7–10 years of experience as a Product Owner or Product Manager, including time owning a complex, high-visibility product area with significant autonomy.
• Experience turning data into product decisions, including conversion funnel analysis, cohort or segment analysis, and prioritization grounded in measurable outcomes.
• Experience writing clear, actionable user stories and acceptance criteria, and shaping technical backlogs at a senior level.
• Experience partnering directly and daily with engineering teams in an Agile or Scrum delivery model.
• Experience presenting to senior leadership and representing a product area in cross-functional planning.
• Experience working with healthcare data and an understanding of HIPAA and protected health information (PHI) handling requirements.

Competencies & Skills

Core Competencies

• Business Partnership
• Product Strategy & Roadmap Ownership
• Data-Driven Decision Making
• Stakeholder Communication & Collaboration
• Backlog Management & Prioritization
• Conversion & Outreach Optimization
• Cross-Functional Leadership
• Problem Solving

Technical Skills

• Agile / Scrum product ownership tools (e.g., Jira, Azure DevOps)
• Data analysis and reporting (SQL or equivalent)
• API and system integration concepts
• Healthcare scheduling or contact center technology
• Generative AI and AI-enabled productivity platforms

Certifications (Preferred)

• Certified Scrum Product Owner (CSPO)
• SAFe Product Owner / Product Manager (POPM)
• AI or Automation-related Certification

Our Culture:

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Originally posted on Himalayas

Overview

NASCO is looking for a skilled Sr. Product Owner to join the Product Management team to partner across multiple product portfolios, driving the discovery and delivery of AI-enabled solutions that accelerate modernization, improve business outcomes, and create customer value.

The Product Owner assists the Product Manager in conveying a clear product vision to the Product Delivery team with an emphasis on effective communication and collaboration. The Product Owner is primarily responsible for managing a well maintained, groomed and effective product backlog through the creation of user stories that support the product and organizational objectives.

This role executes on the Product Roadmap by infusing the 'voice of the customer' in user stories and other requirements. This role is the liaison between the Product Delivery team and the Product Strategists and business leaders. The Product Owner has a strong business acumen and technical understanding to ensure the business need is achieved through development efforts. Communicates with manager on projects, goals and initiatives.

Responsibilities

Release Planning: Creates and drives an execution plan for the Product Roadmap

• Translates the Product Strategist’s (Manager’s) roadmap (epics) into clearly defined feature sets & requirements, establishing goals and priorities per release
• Works with the Product Strategist to maintain the Product Roadmap and help determine the sequence features should be developed and released to customers
• Prioritizes backlog and product requests from multiple sources to deliver the most value to the organization

Voice of the Customer: Represents the ‘Voice of the Customer’ internally, serving as internal subject matter expert for development team:

• Communicates with current and potential customers on a regular basis to understand their processes and needs as they change over time, transposing those into requirements
• Leads customer advisors in product governance sub-committees
• Develops and maintains user personas

Requirement Creation & Management: Leads feature design, user interaction, requirement definitions, acceptance criteria, and prioritization to internal Development, QA, Architecture, and Security teams:

• Produces user personas, user stories, work-flows, prototypes, designs, data maps, and/or process maps to document the functionality and operation of all features, enhancements and new offerings for development teams
• Works with engineering to identify non-functional requirements and enabler stories; sequencing them appropriately into releases
• Works with QA team member(s) to identify test cases for automated testing

Release Lifecycle: Delivers and manages new feature development for successful releases:

• Maintains, manages, and prioritizes a well-groomed product backlog to support multiple Product Delivery teams to include Enabler Stories (Architecture, Exploration, Infrastructure), User Stories (Feature / Function), and Improvement Stories (Bugs, Defects, enhancements)
• Participates in agile and development ceremonies, assisting Scrum Master or Project Manager in Sprint reviews.
• Communicates both what is to be developed and why to Product Delivery teams; answering questions to clarify requirement and acceptance criteria
• Works with business customers and NASCO’s User Acceptance Testing team to conduct testing prior to and during development to ensure product functionality is aligned to user needs and will delight customers
• Demonstrates latest iteration to customers (pre-release) and gathers feedback.
• Manages entire release lifecycle from Sprint 0 to launch; inspecting progress of every sprint, accept or reject work, and explain why

Launch Readiness: Determines if product is ready to release, ensuring scope & quality of the release:

• Develops and implements GA and readiness plans
• Provides technical details and works closely with technical writers, training and marketing to develop market facing content and product documentation that reflect product enhancements and new feature benefits
• Supports go-to-market enablement activities such as go-live training

Budget & P&L: Ensure the financial viability of the product by:

• Manages scope and development forecasts to approved budget
• Captures, tracks and manages identified budget issues
• Ensures product feature implementation stays within acceptable cost of goods sold

Cross-Functional Responsibilities: Fosters and manages key stakeholder relationships:

• Communicates project status to key stakeholders; identifies and escalates risks in scope, cost, and timing
• Translates business strategy to internal teams
• Manages vendor / partner technical relationships

Qualifications

Required Knowledge, Skills, Abilities, and Training:

• Ability to use AI appropriately in the day-to-day work
• Must have a proactive work ethic, desire to challenge the status quo, and an attitude that focuses on the voice of the customer
• Sharp analytical and problem-solving skills
• Excellent oral and written communication and presentation skills required, including representing NASCO externally to our clients and the market
• Ability to conceptualize, negotiate and work with peers, Product Delivery teams and management
• Proven ability to influence cross-functional teams without formal authority
• Demonstrated success defining and launching excellent products

Required Experience:

• 10 years of experience as product owner, in product management or related functions
• 5+ years Business Analysts experience crafting detailed product requirements
• 10 or more years claims processing experience

Required Education:

• Bachelor’s degree in business, computer science, information technology, healthcare, or equivalent professional experience required

Desired Knowledge, Skills, Abilities and Experience:

• Technical background with expertise and experience in SAFe/Agile/Waterfall development methods
• Experience in iterative and user-centric design practices to identify and collaborate on the best customer experience with the products
• Experience with design thinking practices to identify and collaborate on pain points and opportunities in the marketplace
• 3 years’ experience working in healthcare IT

Benefits Overview

At NASCO, we trust our workforce to be fully remote, working from their home. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.

Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:

Physical and Mental Health Benefits

• Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
• Telehealthcare – for Medical and Behavioral visits
• Generous PTO with buy/sell options
• 9 Company holidays, a floating day off, and a day off for volunteering
• Employee Assistance Program
• Wellness program - earn insurance discounts or credit towards health-related items

Financial Health Benefits

• 401K Plan with employer matching contributions
• Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
• Bonus and Recognition programs
• Tuition Assistance
• Consultation with financial planner
• Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
• Group Discount programs - mobile, technology services, etc., to help you save money

Other Benefits

• E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US.

We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.

Originally posted on Himalayas

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Responsibilities

Primary scope will be focused on clinical operations workflows, as it relates to the EMR product. This scope includes workflows related to the Providers, Medical Assistants, and Care Integration Team (CIT) that operate in the PCO clinics. Scope includes two leading Electronic Medical Records vendors and related technology/features including interfaced and standalone solutions, business process and change management for care delivery support team members. Additionally, the strategic plan and maintenance of supporting system infrastructure and business support processes are in scope.

Required Qualifications:

• You will have a Bachelor’s degree in business or healthcare.
• You will have Six Sigma or SAFe certification
• You will have 5+ years proven experience in product or equivalent business management
• You will have 3+ years demonstrated experience leading teams for product delivery
• You will have 2+ years experience in a Primary Care setting
• You will have 2+ years as a super user or equivalent experience with Electronic Medical Records system.

Preferred Qualifications:

• Master’s degree in business or healthcare.

Additional:

Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Originally posted on Himalayas