Senior Internal Auditor – Business & IT Operations
ServiceNow
Role and team:
We are looking for an experienced Senior Auditor to support planning and lead execution of global and/or regional operational and integrated audits spanning business operational controls, IT general controls and application controls. This remote position will be reporting to Director, Internal Audit Management. You’ll also help build the next version of Internal Audit by designing AI-enabled tools and automations that change how audits get done, not just using the tools others hand you.
We have a tight team environment where support, loyalty, and honest feedback are the currency. ServiceNow employees are expected to be self-starting, proactive, and thrive in a fast-paced environment.
What you get to do in this role:
- Support planning and scoping of operational and integrated audits across business and IT operations. Complete assignments efficiently and timely.
- Conduct walkthroughs, evaluate process design, and perform controls testing across both business processes and IT systems, consistently delivering quality audit work papers that support and substantiate audit observations.
- Identify manual or repetitive steps in the audit lifecycle and build AI-enabled solutions to automate them, such as prompt workflows, AI agents, scripts, or data pipelines for evidence gathering, testing, and workpaper drafting.
- Use data analytics and AI to test full populations when possible, identify control gaps, quantify risk exposure, and deliver data-driven insights to management.
- Document and share what you build so the team can reuse it, and help shape Internal Audit’s AI playbook.
- Assist in producing high-quality Internal Audit reports by clearly drafting audit issues and developing valid conclusions resulting in process and internal control improvements, while considering implementation requirements, cost, and stakeholder feedback.
- Timely and effective communication with audit leads on audit status, escalations, issues, and reporting.
- Perform action tracking follow-up with management for Audit Committee reporting purposes.
- Participate in major business initiatives and proactively advise and assist the business on key risks, control environment, and change initiatives.
- Contribute to the evolution of Internal Audit methodology, automation, and reporting, including ServiceNow IRM to scale audit coverage and quality.
- Responsible for internal stakeholder engagement, including the development of working relationships with key stakeholders and proudly representing the Internal Audit function.
To be successful in this role, you have:
- A passion for Internal Audit and strong desire to be part of a stellar IA team!
- Minimum 4-year degree (or US equivalent) from an accredited university; degree in Management Information Systems, Finance and Accounting strongly preferred.
- Minimum of 5 years’ work experience, with 3 years at a public accounting firm (Big 4 or national consulting firm preferred), including experience in internal auditing, external auditing, SOX, operations and process improvement.
- Demonstrated experience auditing both IT general controls and application controls, and business operational processes. Comfort moving fluidly between technology and business-process audits, including within the same integrated engagement.
- Understanding of data governance and privacy compliance, and the ability to apply system architecture knowledge to the processes being reviewed.
- Understanding of risks and controls in modern technology environments. Awareness of AI/GenAI governance and model risk considerations.
- Builder track record: you’ve built something, such as a tool, automation, script, or AI workflow, that solved a real problem in your work. Be ready to walk us through it.
- Hands-on experience with generative AI tools (e.g., Claude, ChatGPT, Copilot) beyond basic chat, such as building custom prompts, agents, or automated workflows.
- Good understanding of business and operations, strong analytical and project management skills.
- Proficiency in Excel and process mapping tools. Hands-on experience with data analytics tools such as Power BI. Experience with SAP preferred.
- Strong critical thinking and analytical skills; ability to identify and conduct root cause analysis.
- Excellent verbal, written, oral communication and presentation skills.
- Ability to work both independently and as a team member.
- Ability to manage multiple tasks concurrently, efficiently and effectively with minimal oversight.
- Familiarity with the ServiceNow platform, including IRM modules, a strong plus
- (Preferred) At least one of the following certifications: CISA, CISM, CIA, CPA
- Prefer candidates with exposure to a high growth and/or rapidly changing technology enterprise.
For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Originally posted on Himalayas
Senior Internal Auditor
Velera
Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity:
The Senior Internal Auditor assists in performing and managing internal audit assignments throughout the company, working independently or under the supervision of Audit Management (Internal Audit Manager, the SVP of Internal Audit or working as part of the audit team of VELERA’s co-sourced Internal Audit partners). The incumbent will work as part of an audit team to conduct audits, evaluate risks, test controls, and review processes related to financial data and systems, internal controls, department procedures, and compliance with regulatory rules and company policies. The incumbent will assist with tracking of open audit findings and facilitate response generation, information gathering, testing evidence, and escalation of prior findings with the Audit Management. There will be exposure to senior management throughout the organization. Senior auditors will assist and support less experienced staff and may work closely with management and staff from third party organizations providing internal audit support.
Day In The Life:
- Perform internal risk assessments under the direction of SVP of Internal Audit.
- Planning internal audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; preparing audit scope and objectives.
- Interpreting regulations as they pertain to information systems, platforms, and IT operating processes, practices and procedures.
- Evaluating information technology (IT) infrastructure, data flows/processes, and operating procedures in accordance with established standards oIdentification of key controls, control design, and/or control deficiencies through the development of risks and controls matrix, including the reliability and effectiveness of internal information systems controls.
- Creating process documentation, including process narratives and flow charts, to assist with audit planning and execution.
- Creating audit program and testing procedures at the entity, process, transaction or application levels, including assessing controls and potential risks.
- Assessing risks and internal controls by identifying areas of non-compliance; evaluating manual and automated processes; identifying process weaknesses and inefficiencies and technical issues.
- Maintaining open communication with management - communicates audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports.
- Partnering with internal clients to define action plans for deficiencies identified.
- Preparing and presenting reports that reflect audit’s results and document process.
- Assisting Audit Management and co-sourced internal audit partner to coordinate and schedule audit meetings.
- Monitor management’s completion of the actions agreed upon in the remediation process; escalate, support, and provide support when needed or requested by Audit Management.
- Prepare and/or review Audit reports and mange revisions.
- Assist business owners in defining gaps or process deficiencies and associated action plans for remediation.
- Determine and recommend improvements during implementation of IT system changes or upgrades.
- Perform other duties as assigned.
Qualifications:
- Bachelor’s Degree in Accounting, Finance, Information Technology and/or business or related field required.
- Currently holds an audit professional certification, such as CPA, CIA or CISA or equivalent audit credentials.
- Required to hold an audit certification(s) as condition of continued employment.
- Five (5) years related work experience in auditing (public accounting or internal audit experience) required.
- Two (2) years’ experience working in another functional area such as accounting, risk management, IT, or other business or operational position preferred.
- Experience with payment systems and financial services related to the credit/debit card industry preferred.
About Velera
At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.
Pay Equity
$84,900.00 - $108,200.00 - $131,600.00 of salary rangeThe anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at for assistance.
Originally posted on Himalayas