Security-Analyst, SOC-Analyst, Cybersecurity-Analyst Jobs

Who We Are

Ready to make a real impact in cybersecurity? At Critical Start, we're not just protecting organizations; we're redefining how it's done. We're a team united by an inspiring purpose: to stop breaches, simplify security, and shape the future of cyber defense. If you're passionate about cutting-edge technology, thrive in a collaborative environment, and want your work to truly matter, you've found your home.

We deliver 24x7 AI-accelerated, human-validated detection, investigation, and response across IT and OT. This means we cut through the noise, investigate real threats, and take trusted, SLA-backed action—all powered by the brightest minds and the latest AI. Since 2012, we've been helping organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction.

Innovation isn't just a buzzword here; it's our DNA. We pioneered the first MOBILESOC app for on-the-go detection and response, infused AI into automated alert resolution to eliminate noise, and slashed investigation time by an astounding 99.3%. We're transforming how security teams work, and you could be a part of it. From AI-assisted triage to analyst copilots that elevate human expertise, we combine machine intelligence with human judgment to deliver outcomes our customer’s trust.

If you're looking for a high-trust, high-impact team where your ideas are amplified by AI and valued by colleagues and customers alike, Critical Start is the place for you. Come build the future of cybersecurity with us!

Who You Are

The ideal candidate for the Principal Security Analyst role possesses at least 12 months of SOC experience, a CySA+ certification or equivalent. They excel in triaging MDR alerts, analyzing events, and recommending or implementing response actions to mitigate threats effectively. As a Subject Matter Expert in our platform and proficient with EDR, SIEM, and security platforms like Microsoft Sentinel, Splunk, and CrowdStrike Falcon,they ensure accurate escalations and orchestration. They also contribute to creating and reviewing playbooks and automations to enhance efficiency and accuracy. With strong analytical and communication skills, they handle client communications for high-severity incidents and maintain operational integrity through meticulous review and verification processes. This candidate demonstrates technical expertise, attention to detail, and a commitment to ensuring robust cybersecurity measures.

What You Will Be Doing?

• Initial Triage of MDR Alerts
• • Participate in shift-based teams performing 24x7 monitoring of customer networks to detect and stop attacks.
  • Analyze Events, Alerts, and Threat Intelligence data used in investigations of potential attacks against customer networks with the assistance of our Critical Start SOC AI.
  • Recommend response actions for active attacks
  • Implement response actions to stop attackers with approval of Supervisor/Sr. Analysts
• Orchestration creation & approval for MDR alerts
  • Create playbooks, knowledge objects, and other automations within the MDR SOAR platform
  • Review Security Analyst created orchestration for decision accuracy, sound logic, and proper documentation prior to adding it to the Trusted Behavior Registry.
• Client communications related to High & Critical investigations
  • Written and verbal when required
• Subject Matter Expert (SME) within our platform.
• Mid-level competence within MDR tool suite
  • EDR: Microsoft Defender for Endpoint, CrowdStrike Falcon, Palo Alto Cortex XDR
  • Other: Microsoft Defender Suite (M365D, Outlook, Identity, Cloud)
• Verifier for Console Actions
  • Able to verify correct execution of Lead and Principal console protection actions to provide two-person integrity.

What You Will Bring?

• At least 12 months of SOC Tenure or equivalent experience.
• CySA + Certification or Equivalent
• Understanding on how to use AI within the work environment

What It's Like Working Here

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? 

What does our Compensation and Benefits package entail? 

• Competitive salary with bonus potential 

• Comprehensive health benefits with generous employer contributions for medical, dental, and vision

• Additional Ancillary Benefits offered at 100% employee contribution

• Unlimited PTO (Paid Time Off) policy

• Paid Parental and Military Leave 

• Dental and Vision Plan 

• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage 

• Additional Voluntary Life Insurance coverage 

• 401(k) Plan with Matching Program 

• Mines Employee Assistance Program

• Monthly Wellness Initiatives 

• Optional Pet Benefits Discount Plan  

We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at . Thank you for helping us maintain a safe and trustworthy hiring experience.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 

• Constantly operate a computer.  

• Occasionally you may be required to move equipment or other items up to 20 lbs. 

• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 

• Make timely decisions in the context of workflow. 

• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 

• Ability to work effectively and efficiently in high stress situations. 

• Ability to simultaneously address multiple complex problems. 

For positions that can or will be performed, in whole or in part, remotely within the U.S., range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, performance in the role and potential for revenue generation (sales roles only).

Compensation:

The total compensation range (base) being offered for this role is [$80,000 - $95,000 USD].

Additional Compensation:

This role is not eligible for additional or other forms of compensation.

Employment Benefits:

Comprehensive health benefits with generous employer contributions for medical, dental, and vision, unlimited PTO (Paid Time Off) policy, paid Parental and Military Leave, dental and vision plan, Employer-provided Life Insurance (up to $100K coverage), Long-Term Disability, and Short-Term Disability coverage, 401(k) Plan with Matching Program, 24/7/365 availability of Employee Assistance Program.

Application Deadline:

The application deadline for this position is Oct 23, 2026.

How to Apply:

Interested candidates are invited to visit our career site and apply for the position:

Originally posted on Himalayas

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We’ve amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we think adding a Security Analyst L1 will up our cyber game.

As someone with a passion for understanding and defeating the latest online threats, you will use your knowledge to protect our clients and grow our operations. In return, you will be at the cutting edge of new technology, learning new skills and gaining certifications that are recognized and respected across the industry.

Our advanced Security Operations Centre (SOC) uses a combination of established solutions and cutting-edge internally developed technology to protect IT networks from a wide range of cyber threats on a 24x7x365 basis, with a particular focus on protecting organizations that are threatened by sophisticated, targeted attacks. This includes operational responsibility for all in-life services delivered to customers across a wide variety of market sectors.

This is a hands-on entry-level security analyst position for a 24x7 team; responsible for analyzing and responding to all security, and service-related events. In this role, you will be the first line of support for the clients’ security concerns. You will monitor security consoles, escalate change requests and security events to the proper department.

What you’ll be doing.

• Monitor and analyze Intrusion Detection Systems (IDS), Anomaly Detection Systems (ADS), Firewall event logs, and Security Incident and Event Management (SIEM) toolset event logs to identify security attacks and threats for remediation/suppression.
• Assist in Computer Security Incident Response activities for large organizations as a 1st line security analyst to identify various malicious threats in enterprise environments.
• Ensure timely accurate communications of alerts to IT, Network or Security groups regarding intrusions and compromises to their network infrastructure, applications and operating systems.
• Assist Senior Analysts with the implementation of counter measures or mitigating controls.
• Although not directly accountable for changes to policy and guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency.

What does it take to succeed in this role?

• Knowledge of technologies including but not limited to; Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM preferred
• Basic knowledge in cyber security
• Fundamental knowledge of Security Administration
• Knowledge of incident containment, recovery, and mitigation
• Excellent customer service skills
• Strong analytical and excellent problem-solving skills
• Willing to work flexible schedules as part of a 24 hours, 7 days a week, 365 days service delivery environment
• Excellent written & verbal skills
• Attention to detail
• Required to earn Sec+ within 6 months of beginning employment.
• Understanding SLA requirements within a Security Operations Centre.

In addition to your technical expertise, we expect respect, opinions, and thoughtful inputs.

Work Arrangement

How we work.

Our 3 values define how we operate internally as well as externally:

Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services.

Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way.

Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky.

Individuals that can act intelligently and confidently without an ego will thrive.

If this opportunity sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.

About SilverSky

We are a global cyber security company with more than 20 years of professional experience in the industry. Our 300+ employees are on a mission to protect our customers with comprehensive, adaptive security services that maximize technology and automate responses, while empowering security analysts to hunt for threats, react and respond immediately. It’s the human enhanced response that differentiates SilverSky and allows us to create the most comprehensive managed detection and response (MxDR) solution in the industry by delivering on our Vision, Velocity, Vigilance philosophy. Follow us on X and LinkedIn to learn more/

Originally posted on Himalayas