Sales|Sales Director,Management|Director,Management,Management|Regional Director,Sales Jobs

This position is part of the Americas Region and can be based in either LOS ANGELES, CA, BOSTON MA, or CHICAGO IL

Why Millennium

This position offers significant scope: overseeing multiple hotels across various markets and directly influencing revenue results. You will collaborate with seasoned hotel leadership, drive commercial strategies, and cultivate a sales culture that anticipates market trends rather than reacting to them.

Millennium Hotels and Resorts is seeking a Regional Director of Sales, North America to lead B2B sales efforts within our U.S. portfolio of 8 hotels. This is a hands-on regional leadership role focused on accelerating direct B2B revenue growth, enhancing sales execution, and reinforcing commercial discipline throughout the properties.

You will work closely with Hotel General Managers, Directors of Sales, and Directors of Revenue, while partnering with the National Sales Team to capture greater market share in our key segments: Groups & Meetings, Leisure, and Business Travel.

If you are a sales leader who excels at mentoring teams, developing pipelines, enforcing accountability, and isn’t afraid to get hands-on when necessary, you will thrive in this role.

What You’ll Do

You’ll lead regional sales execution with a focus on performance, proactive business development, and consistent commercial rhythm.

Drive Portfolio Sales Strategy & Execution

• Partner with Hotel General Managers, Directors of Sales, and Directors of Revenue to assess business needs and create targeted sales action plans by property.
• Ensure sales strategies are executed consistently across the portfolio while remaining market-smart and locally relevant.

Build B2B Revenue Across Key Segments

• Direct hotel sales teams to grow local accounts and uncover new opportunities for groups, business travel, and catering/events.
• Increase prospecting activity across hotels and coach teams to consistently “hunt” new business.

Commercial Planning & Accountability

• Lead monthly reviews of each hotel’s commercial action plan to ensure timelines are met, next steps are scheduled, and hotels remain proactive (not reactive).
• Monitor pipeline health and identify gaps early, then implement action plans to close them.

Performance Management & Productivity

• Review sales performance against targets and evaluate productivity at the individual and team level.
• Improve sales effectiveness through coaching, structure, process, and performance expectations.

Partner with National Sales

• Collaborate with the National Sales Team to develop and implement campaigns and initiatives supporting B2B demand across:
• Groups & Meetings
• Leisure
• Business Travel

Requirements

Ideal experience includes:

• Proven sales leadership experience within the hospitality / travel sector
• Experience in managing multiple sales teams & hotels
• Strong background in B2B hotel sales, including groups, transient corporate, and catering/events
• Track record of improving pipeline generation, prospecting activity, and conversion performance
• Ability to coach and elevate Directors of Sales and hotel sales teams
• Experience collaborating with Revenue Management and aligning strategy to demand, pricing, and segmentation
• Must have Area or Regional experience supporting multiple properties
• Comfort with reporting, KPIs, accountability rhythms, and performance management
• Willingness to travel as needed across U.S. properties

Benefits

Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include:

• Medical, Dental, and Vision insurance
• Company-paid Life and AD&D insurance
• Short-Term and Long-Term Disability coverage
• 401(k) retirement plan with company match (if applicable)
• Paid Time Off and Paid Holidays
• Hotel room discounts across the global Millennium Hotels & Resorts portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Job Description

In this position, your main responsibilities will include driving the sales efforts for assigned communities in the region. This role is also responsible for hiring, training and coaching sales staff to ensure complete/full occupancy of the community. This position plays a vital role as a member of the senior leadership team and is instrumental in the development and execution of the strategic plan, future business policies and processes, and related business development activity.

• Establish performance goals and monitor performance on a continual basis for all sales team members.
• Work within established community budgets, ensure that each Sales team is achieving or exceeding projected occupancy and operating within budgetary guidelines.
• Continuously monitor and appropriately address the resident population for shifts in preferences, values and attitudes using personal interviews, approved surveys, resident committees, suggestion boxes, etc.
• Work with the ED to understand the community sales performance and how to direct sales staff effectively.
• Conduct ongoing mentoring and onsite training for sales team.
• Orient and onboard new team members, including training on sales techniques, sales tools and platforms.
• Oversee all assigned communities’ sales reports and monitor data entry of lead information into appropriate systems.
• Monitor call tracking, video content, social media, sales database notes and metrics to improve lead generation/management and sales.
• Interview Sales team candidates and provide recommendations and critical insight to ED for hiring decisions.
• Personally shop competitor communities in local primary marketing areas (PMAs).
• Conduct onsite sales in the absence of a salesperson.

Regional Director of Sales & Operations 

At EWC Growth, one of the largest franchisees of European Wax Center, smooth is just the start. We’re building high-performing teams, delivering elevated guest experiences, and creating a culture where exceptional leaders have the opportunity to make a measurable impact.

We’re looking for a Regional Director of Sales who knows how to turn strategy into execution. This leader will oversee a portfolio of European Wax Center locations and be accountable for sales performance, operational excellence, leadership development, and the overall health of the business across their region.

This is a highly visible, field-based leadership role for someone who thrives in a fast-paced, KPI-driven environment and knows how to lead through people—not simply manage numbers.

The Opportunity

As Regional Director of Sales, you’ll operate as the business leader for your region, translating company strategy into center-level execution.

You’ll lead and develop a team of Center Sales Directors, creating the accountability, coaching, and operating rhythm necessary to consistently deliver results.

You’ll have a pulse on the business—from sales conversion and guest retention to Wax Pass performance, retail sales, staffing, and center-level execution—and know when to coach, challenge, recognize, and course-correct,

What You'll Own Sales + Business Performance

• Own the overall sales and financial performance of your assigned region.
• Drive achievement of center and regional goals across key performance indicators, including service sales, Wax Pass sales, retail product sales, guest acquisition, retention, and rebooking.
• Analyze center-level performance and identify trends, opportunities, and performance gaps.
• Translate data into clear, actionable strategies that improve results.
• Establish consistent performance expectations and accountability across the region.
• Partner with Center Sales Directors to develop targeted action plans for underperforming centers.
• Recognize high-performing centers and leverage best practices across the broader region.
• Maintain a strong understanding of local market dynamics and identify opportunities to increase market share.

Leadership + Talent Development

• Lead, coach, and develop a team of Center Sales Directors, creating a strong bench of high-performing leaders.
• Set clear expectations and hold leaders accountable for both results and behaviors.
• Conduct regular business reviews, center visits, coaching sessions, and performance conversations.
• Identify high-potential talent and create meaningful development and succession opportunities.
• Partner with Talent Acquisition and HR to attract, select, develop, and retain exceptional talent.
• Build a culture centered around performance, accountability, recognition, and growth.
• Address performance concerns quickly and consistently while maintaining a people-first leadership approach.
• Create strong succession pipelines for critical field leadership positions.

Guest Experience + Brand Excellence

• Champion the European Wax Center guest experience across every center within the region.
• Ensure teams consistently deliver an elevated, welcoming, and results-driven guest experience.
• Monitor guest feedback and partner with center leadership to identify opportunities for improvement.
• Reinforce brand standards and ensure consistent execution across locations.
• Create an environment where teams understand the connection between exceptional service, guest loyalty, and business performance.

Operational Excellence

• Maintain visibility into the day-to-day health of each center and ensure consistent execution of company standards.
• Partner with Center Sales Directors to optimize staffing, scheduling, productivity, and center operations.
• Identify operational barriers impacting sales, team performance, or the guest experience and drive solutions.
• Ensure centers maintain strong standards around compliance, cleanliness, safety, inventory, and overall presentation.
• Partner cross-functionally with HR, Talent Acquisition, Training, Finance, Marketing, and Operations to execute company initiatives.
• Lead through periods of growth, organizational change, and evolving business priorities.

Requirements

• 5+ years of progressive multi-unit retail, beauty, wellness, hospitality, or service-based leadership experience with experience managing multi-million dollar markets. 
• Proven experience leading and developing field employees. 
• Demonstrated track record of meeting or exceeding aggressive sales and performance goals.
• Strong commercial mindset with the ability to analyze KPIs and translate data into action.
• Experience managing a geographically dispersed portfolio of locations.
• Strong coaching, performance management, and talent development capabilities.
• Experience building succession plans and developing high-potential leaders.
• Ability to navigate a fast-paced, evolving organization with competing priorities.
• Strong communication, executive presence, and relationship-building skills.
• Comfortable balancing strategic leadership with hands-on field execution.
• Ability to travel regularly throughout the assigned region.

Working Conditions

The working conditions described here are representative of those an employee encounters while performing the essential functions of this position. Please refer to the physical & environmental requirements of the position on the next page for specific information related to this role.

In certain assignments or if an employee is engaging in a non-routine or offsite activity; an employee may occasionally work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions and loud, prolonged noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All requests for reasonable accommodation should be directed to the HR team.

Benefits

• Base salary range of $90,000-$130,000 based on experience & market + monthly commission 

• Medical, Dental & Vision Insurance
• 401(k) Plan
• Paid Time Off & Holidays
• Paid Parental Leave
• Life & Disability Insurance
• Pet Insurance
• FSA & HSA Accounts
• Complementary Waxing & Product Discounts

This position is part of the Americas Region and can be based in either LOS ANGELES, CA, BOSTON MA, or CHICAGO IL

Why Millennium

This position offers significant scope: overseeing multiple hotels across various markets and directly influencing revenue results. You will collaborate with seasoned hotel leadership, drive commercial strategies, and cultivate a sales culture that anticipates market trends rather than reacting to them.

Millennium Hotels and Resorts is seeking a Regional Director of Sales, North America to lead B2B sales efforts within our U.S. portfolio of 8 hotels. This is a hands-on regional leadership role focused on accelerating direct B2B revenue growth, enhancing sales execution, and reinforcing commercial discipline throughout the properties.

You will work closely with Hotel General Managers, Directors of Sales, and Directors of Revenue, while partnering with the National Sales Team to capture greater market share in our key segments: Groups & Meetings, Leisure, and Business Travel.

If you are a sales leader who excels at mentoring teams, developing pipelines, enforcing accountability, and isn’t afraid to get hands-on when necessary, you will thrive in this role.

What You’ll Do

You’ll lead regional sales execution with a focus on performance, proactive business development, and consistent commercial rhythm.

Drive Portfolio Sales Strategy & Execution

• Partner with Hotel General Managers, Directors of Sales, and Directors of Revenue to assess business needs and create targeted sales action plans by property.
• Ensure sales strategies are executed consistently across the portfolio while remaining market-smart and locally relevant.

Build B2B Revenue Across Key Segments

• Direct hotel sales teams to grow local accounts and uncover new opportunities for groups, business travel, and catering/events.
• Increase prospecting activity across hotels and coach teams to consistently “hunt” new business.

Commercial Planning & Accountability

• Lead monthly reviews of each hotel’s commercial action plan to ensure timelines are met, next steps are scheduled, and hotels remain proactive (not reactive).
• Monitor pipeline health and identify gaps early, then implement action plans to close them.

Performance Management & Productivity

• Review sales performance against targets and evaluate productivity at the individual and team level.
• Improve sales effectiveness through coaching, structure, process, and performance expectations.

Partner with National Sales

• Collaborate with the National Sales Team to develop and implement campaigns and initiatives supporting B2B demand across:
• Groups & Meetings
• Leisure
• Business Travel

Requirements

Ideal experience includes:

• Proven sales leadership experience within the hospitality / travel sector
• Experience in managing multiple sales teams & hotels
• Strong background in B2B hotel sales, including groups, transient corporate, and catering/events
• Track record of improving pipeline generation, prospecting activity, and conversion performance
• Ability to coach and elevate Directors of Sales and hotel sales teams
• Experience collaborating with Revenue Management and aligning strategy to demand, pricing, and segmentation
• Must have Area or Regional experience supporting multiple properties
• Comfort with reporting, KPIs, accountability rhythms, and performance management
• Willingness to travel as needed across U.S. properties

Benefits

Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include:

• Medical, Dental, and Vision insurance
• Company-paid Life and AD&D insurance
• Short-Term and Long-Term Disability coverage
• 401(k) retirement plan with company match (if applicable)
• Paid Time Off and Paid Holidays
• Hotel room discounts across the global Millennium Hotels & Resorts portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.