Salesforce-Developer, Salesforce-Administrator, CRM-Developer Jobs

Johns Hopkins Carey Business School is hiring a Salesforce Developer III who will manage and maintain development across Carey's Salesforce environment (including CRM needs for Executive Education, Partnerships and Experiential Learning) and oversee platform administration. In addition to technical development work, this role will be customer-facing: the developer will work directly with internal Carey stakeholders to scope and prioritize enhancement needs and must explain technical options to non-technical audiences. The position works alongside and in cooperation with central University Salesforce teams. The position reports to the Director of Software and IT Services.

The Developer III is responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.

Specific Duties & Responsibilities

Analysis & Requirements Gathering

• Define moderately complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
• Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.

Design & Development

• Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
• Write functional/technical specifications by taking the provided moderately complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
• Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for moderately complex application development tasks.
• Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.

Testing & Documentation

• Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality.
• Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way.
• Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.

Implementation & Maintenance

• Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
• Monitor changes and resolve moderately complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution.
• Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service.
• Other duties as assigned.

In Addition to Duties & Responsibilities Above

• Partners with Carey stakeholders to translate operational process needs into Salesforce solutions.
• Designs and builds Salesforce solutions across Carey's orgs using the platform's development stack (Apex, Lightning Web Components, SOQL/SOSL, and declarative automation such as Flow) as Carey's needs require, favoring declarative approaches where they meet the need and respecting Salesforce platform limits.
• Develops and maintains integrations between Salesforce and Carey or university systems via the Salesforce API and approved integration patterns, coordinating with the data and business intelligence function where CRM data flows to the data warehouse (that function owns the pipeline layer).
• Designs and maintains the Salesforce security model (profiles, permission sets, sharing rules) and data model (objects, fields, relationships) for Carey's orgs.
• Extends and maintains solutions built on managed packages and AppExchange tools, integrating packaged capabilities with Carey-specific customizations.
• Manages sandbox strategy, deployment, and release management for Carey's Salesforce orgs, deploying metadata from sandboxes to production using tools such as Git and the Salesforce CLI (or change sets / DevOps Center as appropriate), within JHU change management policies.
• Monitors Salesforce seasonal releases to identify key changes, assess impact on Carey's orgs, and ensure backward compatibility of customizations and integrations.
• Owns or oversees day-to-day Salesforce administration for Carey's orgs (users, profiles, configuration, data hygiene), with documentation and cross-coverage discipline so no critical capability depends on a single person; the existing central IT Salesforce support will serve as backup during and after transition.
• Coordinates with central University Information Systems Salesforce support; progressively absorbs work from the existing central resource as Carey-side capability matures, with the long-term intent of reducing reliance on central support.
• Evaluates and adopts vendor-delivered Salesforce capabilities (including AI features such as Einstein/Agentforce) in partnership with the Technology, Data & Automation function, and identifies automation opportunities within Carey's orgs.
• Reserves a defined share of time (initially 10 percent, growing toward 20 percent as automation reduces routine load) for exploration, improvement, and platform modernization work, protected from routine operational demand.

• Bachelor’s Degree.
• Three years of related experience with computer systems and applications.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Knowledge in the assigned application as well as the platform on which it runs.
• Salesforce Platform Developer I certification (Platform Developer II preferred); Salesforce Administrator or App Builder certification desirable.
• Demonstrated experience developing on the Salesforce platform: Apex (including triggers, batch and queueable Apex, callouts, logging, and error handling), Lightning Web Components, SOQL/SOSL, Flow, and the Salesforce API, with a working understanding of platform limits.
• Experience deploying metadata from sandboxes to production, including tools such as Git and the Salesforce CLI; experience with release and environment management.
• Experience administering Salesforce orgs (users, profiles, permission sets, configuration).
• Experience extending solutions built on managed packages; familiarity with common AppExchange tools (e.g., Form Assembly, Conga).
• Experience with integration of middleware (e.g., Boomi, MuleSoft) a plus, if in use in Carey's environment.
• Experience in higher education or with CRM support of executive education, corporate relations, or similar relationship-driven programs.

Expected Technical Skills - Proficiency Level

• Agile Methodology - Developing
• Code Review - Developing
• Debugging - Developing
• JIRA - Developing
• Microservices - Developing
• Model View - Controller Developing
• Product Life Cycle Management - Developing
• Restful API - Developing
• Secure Coding - Developing
• Software Design Patterns - Developing
• Software Development Life Cycle - Developing
• Unit Testing - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Developer III

Job Posting Title (Working Title): Salesforce Developer III (Information Technology)

Role/Level/Range: ATP/04/PD

Starting Salary Range: $62,900 - $110,100 Annually ($110,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 9 AM - 5 PM
FLSA Status: Exempt
Location: Remote
Department name: Department of Information Technology

Personnel area: Carey Business School

Originally posted on Himalayas

CALSTART is now Catalyst Mobility. We are a mission-driven industry organization focused on transportation decarbonization and clean air for all.

For over 30 years, it’s been Catalyst Mobility’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. Catalyst Mobility works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. Catalyst Mobility provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.

Duties & Responsibilities:

​​* Help lead a major Salesforce centralization initiative, bringing Forth’s existing Salesforce data and processes into CALSTART’s Salesforce Nonprofit Cloud environment and helping establish a strong foundation for future organizational growth.
* Plan and execute the Salesforce-to-Salesforce data migration, including data mapping, cleansing, validation, migration execution, and reconciliation to ensure critical organizational and historical data is transitioned accurately.
* Configure and develop Membership Services and Business Development workflows, using Salesforce automation, objects, permissions, reporting, and custom development where needed to create scalable, intuitive solutions for our teams.
* Partner closely with business stakeholders and CALSTART’s Platform/Technology team to understand current processes, identify opportunities for improvement, and translate requirements into practical Salesforce solutions.
* Support testing, deployment, documentation, and stabilization of the new centralized environment, helping ensure the solution is secure, maintainable, well-documented, and ready for long-term organizational use.​

What You'll Bring to the Table:

* A builder’s mindset with a designer’s perspective — someone who can take a business need, think through the best solution, and then roll up their sleeves and build it.
* Ownership and curiosity, with the ability to take on a significant project, ask the right questions, identify gaps, and help drive the work forward rather than waiting for detailed instructions.
* Creative problem-solving balanced with Salesforce best practices, helping us build solutions that meet today’s needs without creating unnecessary complexity or technical debt.
* Strong partnership and communication skills, with the ability to work directly with business stakeholders, understand how teams operate, and translate those needs into thoughtful Salesforce solutions.
* A consultative approach, bringing recommendations and lessons learned to the table and helping CALSTART make informed decisions about configuration, data structure, automation, migration, and long-term platform design.

Desired Qualifications:

* Hands-on experience with Salesforce Nonprofit Cloud, including designing and configuring solutions for nonprofit business processes. Nonprofit Cloud experience is a key qualification for this role; experience limited primarily to Sales Cloud will not be sufficient.
* Demonstrated experience working across both Salesforce administration and development, including Flow, automation, data modeling, permissions/security, reporting, integrations, and custom development where appropriate.
* Experience planning and executing Salesforce-to-Salesforce migrations, including data mapping, transformation, cleansing, migration, validation, and reconciliation.
* Experience designing Salesforce solutions for areas such as membership, fundraising/philanthropy, constituent or relationship management, and business development strongly preferred.
* Salesforce certifications such as Salesforce Administrator, Platform App Builder, Platform Developer, or relevant Nonprofit Cloud credentials are preferred, along with demonstrated knowledge of Salesforce architecture and implementation best practices.

We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.

We're a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!

We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more!

Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.

Please be aware of recruiting scams!

All legitimate communication from our recruitment team will come from an official or email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.

Catalyst Mobility does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.

Originally posted on Himalayas