Salesforce-Administrator, CRM-Administrator, Salesforce-Consultant Jobs

Summary

This position is responsible for training and providing ongoing support to clients in relation to Salesforce.com. The ideal candidate will have experience working across multiple business units, ensuring seamless integration and effective use of Salesforce to meet client needs. Strong communication and problem-solving skills are essential to delivering exceptional support and driving successful outcomes.

Position Responsibilities

• Gather client’s business requirements and transform these into technical requirements for Salesforce design
• Leverage Salesforce best practices to minimize the need for custom development
• Write technical documentation for clients outlining standard operating procedures
• Accurately execute training modules with EBQ customers
• Audit Salesforce and provide detailed plan to optimize configuration
• Identify and communicate project risks and issues in a timely manner
• Effectively migrate and implement Salesforce for new organizations
• Work with EBQ’s customers to understand their unique business needs and then customize Salesforce to meet business requirements
• Develop relationships with clients and confidently demonstrate business process expertise when advising client executives and stakeholders
• Create and manage custom field and objects, flows, record types, data validation, page layouts, and third-party integrations
• Develop and create customized reports and dashboards based on client needs
• Manipulate data and import into Salesforce using various ETL tools
• Keep abreast of new Salesforce features and functionality in order to provide recommendations for process improvements to EBQ’s clients
• Effectively manage task within EBQ’s project management system
• Retain and accurately apply the training and direction received from management
• Consistently achieve or exceed monthly target(s) established by supervisor
• Adhere to company policies and values
• Work effectively in a collaborative work environment and professionally represent EBQ to clients
• Perform other duties as assigned

Minimum Qualifications

• Highly motivated and disciplined self-starter with excellent oral and written communication skills
• Understanding of Salesforce best practices and data architecture
• Salesforce Administrator Certification
• 1-2 years of Salesforce experience as an end-user or 6 months of experience as a Salesforce admin
• Strong customer service and organizational skills
• Understanding of Agile and Scrum methodologies
• Working proficiency with Microsoft Excel
• Process-oriented
• High attention to detail

Proficiency in the following areas is desirable, but not required

• Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
• Knowledge of SQL or SOQL
• Additional preferred Salesforce certifications: Advanced Administrator, Platform App Builder, Business Analyst, Sales Cloud Consultant, Service
• Cloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Marketing Cloud Consultant, or CPQ Specialist
• Business analyst and/or sales experience
• Experience working with both SMB and Enterprise organizations
• Experience working with Non-Profit organizations
• Understand or experience in release management and software development lifecycle

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift 15 pounds at times.

EBQ is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. No visa sponsorship is available for this position.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 512-292-1110 for assistance.

Originally posted on Himalayas

Are you a Salesforce Administrator who enjoys keeping the platform clean, secure, optimized, and easy for teams to use? Do you thrive in a fast-moving B2B environment where you can improve processes, support users, and help teams get more value from Salesforce?

About the role
The Salesforce Certified Administrator role is focused on ensuring the health, security, governance, and adoption of a Salesforce platform that supports Sales, Marketing, and business operations.
This role supports Salesforce administration, automation, data integrity, reporting, system updates, integrations, and user enablement across cross-functional teams.
As Salesforce Certified Administrator, you will partner with stakeholders to streamline business processes, optimize workflows, strengthen platform governance, and support ongoing adoption through training, documentation, and responsive user support.

We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.

What You'll Work On
As Salesforce Certified Administrator, you will:
• Ensure the health, security, and governance of the Salesforce instance through best practices and compliance standards.
• Manage Salesforce administration, including user access, security settings, workflows, Process Builder, and Flows.
• Maintain data integrity, de-duplication, and data security policies.
• Support Salesforce audits, system updates, release management, and upgrades.
• Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
• Implement standard data management practices to improve data accuracy and usability.
• Analyze Salesforce data to provide insights that inform business decisions and optimize processes.
• Partner with Sales, Marketing, and cross-functional stakeholders to enhance workflows and operational efficiency.
• Design and implement business processes that streamline operations across supported teams.
• Drive Salesforce adoption through training, documentation, and ongoing user support.
• Manage integrations between Salesforce and third-party technologies.
• Respond to helpdesk requests and troubleshoot configuration and performance issues across Salesforce and integrated systems.

What You'll Bring
You will likely be successful in this role if you have:
• Minimum 5+ years of Salesforce administration experience, preferably in a B2B environment.
• Valid, active Salesforce Certified Administrator certification required; additional Salesforce certifications are highly preferred.
• Experience within a consulting, systems integration, or implementation services environment is highly preferred.
• Strong hands-on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.
• Experience with data analysis and reporting tools such as Analytics Studio or Tableau preferred but not required.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
• Creative, analytical problem-solving skills with strong attention to detail.
• Proven relationship-building and collaboration skills across cross-functional stakeholders.
• Ability to thrive in a fast-paced environment, responding to challenges with professionalism and composure.
• Excellent written and verbal communication skills, including user training and support.

How You Work
• You bring a practical, ownership-minded approach to Salesforce administration, balancing platform governance, user needs, and business priorities.
• You are organized and responsive, able to manage requests, system updates, stakeholder needs, and process improvements without losing sight of quality or detail.
• You communicate clearly with both technical and non-technical users, helping teams understand how to use Salesforce effectively and consistently.

Bonus Points If You Have
• Additional Salesforce certifications beyond Salesforce Certified Administrator.
• Experience supporting Salesforce in a consulting, systems integration, or implementation services environment.
• Experience with Analytics Studio, Tableau, or other reporting and analytics tools.
• Experience managing Salesforce integrations with third-party technologies.
• Experience supporting Salesforce adoption, training programs, documentation, or enablement for business users.

What Success Looks Like
• Salesforce users have the access, support, training, and documentation needed to work effectively.
• Salesforce data is cleaner, more accurate, more secure, and easier for business teams to use.
• Reports, dashboards, and analytics provide clear insight for Sales, Marketing, and leadership teams.
• Workflows, automation, and business processes are streamlined to improve efficiency and reduce manual effort.
• Stakeholders view you as a trusted Salesforce partner who brings responsiveness, platform discipline, and thoughtful problem-solving.

Why Join FormativGroup
FormativGroup is a PE-backed technology consulting and implementation partner helping organizations modernize complex business platforms, improve delivery outcomes, and scale technology solutions that support long-term growth. We partner with clients across strategy, solution design, implementation, and ongoing support to help move critical initiatives from vision to execution. Our teams bring deep technical expertise, delivery discipline, and a collaborative approach to every engagement.

At FormativGroup, you'll work with people who are practical, collaborative, and focused on solving meaningful business and technology problems. We're growing, which means you'll have opportunities to contribute ideas, work closely with experienced leaders, and help shape how we deliver for clients.

Employment Eligibility

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently.
• This role is a remote role.
• To be considered for this position, candidates must reside in one of the following U.S. states: AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, or Washington, DC.
• Candidates residing outside these states are not currently eligible for consideration.
• This role is not open to 3rd party/C2C.

Originally posted on Himalayas

About Us: Wettermark Keith is a rapidly growing national personal injury firm. We pride ourselves on our integrity, professionalism, and commitment to excellence. At Wettermark Keith, we understand that our work extends far beyond the courtroom. We engage with people during some of the most challenging times of their lives – moments filled with uncertainty, fear, and stress. Our clients come to us in the aftermath of tragic accidents, seeking not just legal representation, but a beacon of hope for their future.

Purpose:

Wettermark Keith is seeking a highly organized and technically skilled Senior Salesforce Administrator to support and optimize our Salesforce platform while serving as the primary liaison between business stakeholders and the technology team.

This role is critical to ensuring the day-to-day success of firm operations by maintaining system health, driving enhancements, managing project requests/execution, and coordinating releases with Product Management. The ideal candidate will combine strong Salesforce administrative expertise with project management discipline and a proactive, solutions-oriented mindset.

This is a full-time role and may be remote. Candidates near our Birmingham, Alabama, or Nashville, Tennessee, office are strongly preferred. Compensation for the role includes a competitive base salary commensurate with experience, a discretionary year-end bonus, and benefits.

Key Responsibilities:

Salesforce Administration & Support

• Manage daily Salesforce operations, ensuring system reliability and performance

• Create, maintain, and optimize reports and dashboards for business stakeholders

• Troubleshoot bugs, user issues, and system errors; escalate when appropriate

• Administer users, profiles, permission sets, and permission set groups

• Monitor data quality and implement data governance best practices

Project Management & Intake

• Serve as the primary intake point for new business requests and enhancements

• Gather, document, and refine business requirements into actionable solutions

• Prioritize backlog in alignment with firm leadership and operational needs

• Coordinate with Salesforce developers, admins, and cross-functional teams

• Track project progress, timelines, and deliverables using project management tools

Workflow & Process Development

• Design and implement workflow enhancements using Flows and declarative tools

• Continuously identify opportunities to improve efficiency and automation

• Partner with business units to streamline processes and reduce manual work

Documentation & Communication

• Document business processes, system configurations, and workflow logic

• Maintain clear and organized documentation for both technical and non-technical audiences

• Provide regular status updates to stakeholders and leadership

Required Qualifications:

• 3+ years of Salesforce Administration experience
• Strong understanding of:
  • Salesforce data model and security model
  • Reports & dashboards
  • Flow Builder and automation tools

• Experience working with managed packages (e.g., Litify or similar legal tech platforms)

• Familiarity with Salesforce DevOps strategies, including:
  • Sandboxes and environment management
  • CI/CD tools (e.g., Gearset, Copado, Azure DevOps)

• Experience managing projects or coordinating cross-functional initiatives

• Strong analytical, troubleshooting, and problem-solving skills

Preferred Qualifications:

• Salesforce Advanced Administrator Certification
• Familiar with Agile or Scrum methodologies

• Exposure to integrations (CTI, document management, or e-signature platforms)

• Experience supporting the following products:Litify, Eve Legal AI, SMS Magic, Case Status

Key Competencies:

• Strong communication and stakeholder management skills

• Ability to translate business needs into technical solutions

• High attention to detail and organizational skills

• Self-starter with the ability to manage multiple priorities

• Collaborative mindset with a focus on continuous improvement

What Success Looks Like:

• Salesforce runs smoothly with minimal disruption to daily operations

• Business stakeholders receive timely, accurate reporting and insights

• Project requests are clearly defined, prioritized, and delivered efficiently

• Workflows are continuously improved to drive operational efficiency

• Documentation is clear, accessible, and up-to-date

Originally posted on Himalayas