Sales-Operations, Revenue-Operations, Business-Operations Jobs

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Canonical is hiring exceptional Revenue Operations analysts who will support a team of experts growing and managing our global direct, alliance, channel partner and online sales. The Revenue Operations teams drive continuous policy, process and data quality improvement which enable us to analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.

You will support the leadership of the team, providing insights to drive improvements and partnering with Canonical’s teams across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal. This position requires an analytical approach, a keen eye for detail and the desire to strive for excellence. People that thrive in these roles are proactive problem solvers who are passionate about collaborating with sales and business development teams, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and contributing to initiatives in support of Canonical's continued success. Successful candidates will demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.

Location: These roles will be based remotely in the EMEA and Americas regions

The role entails

• Supporting all aspects of the day-to-day operations of the sales and business development functions globally
• Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing
• Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
• Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks.
• Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals. Delivering insight that enables improved territory and quota management, channel development and sales productivity.
• Assisting the team with automation and streamlining of the end-to-end Lead to Order process

What we are looking for in you

• Exceptional academic track record from both high school and university
• Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent attention to detail and data-driven, analytical and problem-solving skills
• Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
• Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
• Professional written and spoken English with excellent presentation skills
• Ability to travel internationally up to four times a year for company events

Nice-to-have skills

• Experience gained within a similar, technology subscription-based business
• Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones

What Canonical offers

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Originally posted on Himalayas

About the Role

The Director, Sales Operations & Forecasting, serves as a strategic business partner to the Commercial SVP and sales leadership team, responsible for driving revenue performance, forecasting accuracy, and data-driven decision making across the commercial organization. This leader combines strong business acumen, analytical rigor, and technology fluency to improve sales execution, optimize go-to-market strategies, and accelerate growth. The Director will leverage Salesforce, Clari, Power BI, sales enablement platforms, and other commercial technologies to deliver actionable insights, strengthen forecast predictability, improve pipeline health, and help drive accountability throughout the revenue lifecycle. This individual will identify trends, risks, and opportunities within the business, translating data into strategic recommendations that improve revenue outcomes. The role requires a proactive and assertive leader who is comfortable challenging assumptions, driving forecast discipline, holding teams accountable to pipeline hygiene standards, and partnering with senior executives to improve business performance. This individual will lead the commercial operating rhythm, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), forecasting reviews, pipeline inspections, territory planning, and strategic growth initiatives.

Primary Accountability: Revenue performance, forecast accuracy, pipeline health, revenue planning, business reviews, and commercial decision support. The Director reports to the Vice President, Revenue Planning & Forecasting and serves as a key advisor to commercial leadership.

Responsibilities

Forecasting & Revenue Intelligence

• Owns forecast methodology, forecast cadence, forecast governance, executive forecast reviews, forecast accuracy, and revenue commit processes. Technology platforms enabling forecasting (Salesforce, Clari, reporting infrastructure, integrations, and automation) are owned by the VP, Sales Technology.

• Drive forecast accuracy through disciplined pipeline management, opportunity inspection, risk identification, and executive review processes.

• Utilize Salesforce, Clari, and revenue intelligence platforms to identify trends, gaps, risks, and growth opportunities.

• Establish forecasting best practices and hold sales leaders accountable for forecast quality and accuracy.

• Develop predictive models and scenario analyses to improve revenue predictability and support business planning.

Pipeline Management & Revenue Governance

• Lead recurring pipeline reviews and inspection processes to ensure opportunity quality, progression, and forecast integrity.

• Establish and enforce pipeline management standards, opportunity qualification criteria, and CRM data quality expectations.

• Develop leading indicator metrics that predict future bookings, revenue attainment, and pipeline sufficiency.

• Owns opportunity management standards, qualification criteria, pipeline inspection processes, and forecast governance. System configuration, workflow automation, and CRM platform controls supporting these processes are owned by the VP, Sales Technology.

Commercial Analytics & Business Insights

• Define business performance metrics, executive insights, scorecards, KPI requirements, and analytical narratives that support decision-making. Underlying reporting infrastructure dashboard development platforms, data architecture, and system integrations are owned by the VP, Sales Technology.

• Leverage AI and advanced analytics to generate actionable recommendations and accelerate executive decision making.

• Identify performance trends and provide data-supported recommendations for corrective action and optimization.

Business Rhythm & Executive Reporting

• Own the recurring commercial operating cadence that connects forecasting reviews, pipeline inspections, MBRs, QBRs, annual planning, and executive performance discussions.

• Lead monthly, quarterly, and annual business review processes, ensuring each forum has clear objectives, decision points, accountability, and follow-through.

• Deliver executive-ready reporting and presentations for senior leadership discussions, strategic planning sessions, and board-level reviews.

• Create structured, insightful narratives that connect business performance to actions, decisions, and outcomes.

Sales Technology & AI Enablement

• Act as the business sponsor and primary user representative for commercial technologies that support forecasting, revenue planning, pipeline management, and performance analytics.

• Define business requirements, adoption needs, enhancement opportunities, and user feedback for Salesforce, Clari, Power BI, Sales Navigator, enablement platforms, and emerging AI solutions.

• Partner with the VP, Sales Technology, IT, Commercial Operations, Marketing, and Enablement teams to prioritize improvements and drive adoption of tools that improve efficiency and commercial effectiveness.

• This role supports strategies to maximize business value from commercial technologies, but does not own commercial technology strategy, application architecture, vendor selection, AI governance, technology investments, platform administration, or data architecture.

Revenue Strategy & GTM Optimization

• Partner with commercial leadership to design, implement, and optimize go-to-market strategies that drive revenue growth, improve productivity, and increase market penetration.

• Identify operational levers impacting pipeline generation, conversion, bookings, renewals, and overall revenue performance.

• Translate business objectives into measurable sales strategies, programs, and operating plans.

Change Management & Process Excellence

• Lead change management efforts related to commercial processes, technology adoption, organizational transformation, and strategic initiatives.

• Design scalable workflows and operating models that drive efficiency, consistency, and accountability.

• Contribute to sales governance initiatives, including Rules of Engagement, territory management, pipeline standards, and compliance processes.

Cross-Functional Leadership

• Partner with Finance, Marketing, Product, Commercial Operations, and Executive Leadership to align priorities and improve business outcomes.

• Facilitate collaboration between sales leadership and operational teams to ensure strategic initiatives are successfully executed.

Requirements

• Bachelor's degree in Business, Finance, Economics, Analytics, related field or equivalent experience.

• 8+ years of progressive leadership experience in Sales Operations, Revenue Operations, Business Operations, Strategy, or related functions.

• Demonstrated experience supporting enterprise sales organizations and senior commercial leaders.

• Expertise in Salesforce, Clari, Power BI, Excel, PowerPoint, and modern revenue technology platforms.

• Experience in identifying and leveraging AI, automation, and analytics tools to improve forecasting, productivity, and business performance.

• Strong understanding of enterprise sales processes, pipeline management, forecasting methodologies, and revenue planning.

• Experience developing executive dashboards, scorecards, KPIs, and performance reporting frameworks.

• Proven ability to influence senior leaders and drive accountability across a matrixed organization.

• Exceptional analytical, problem-solving, and financial modeling skills.

• Strong executive communication and presentation capabilities.

• Demonstrated ability to transform data into actionable business recommendations.

• Strong project management and organizational leadership skills.

• Self-directed leader capable of operating in fast-paced, high-growth environments.

• Ability to build trusted relationships and effectively challenge leaders when necessary to improve business outcomes.

Key Success Metrics

• Forecast Accuracy (%)

• Pipeline Coverage Ratio

• Win Rate Improvement

• Average Sales Cycle Reduction

• CRM Data Quality & Adoption

• Clari Adoption & Forecast Compliance

• Pipeline Conversion by Stage

• Revenue Attainment vs. Plan

• Seller Productivity Metrics

• AI Tool Utilization & Business Impact

• QBR/MBR Readiness and Executive Satisfaction

• Territory & Capacity Planning Effectiveness

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Originally posted on Himalayas

Location: US- Remote. Must be located in EST or CT time zone.

This role serves as a strategic partner to Sales, Finance, and GTM leadership, driving forecast accuracy, pipeline integrity, reporting standardization, and scalable operational processes across a global sales organization.

The ideal candidate thrives in fast-paced, evolving environments and brings strong analytical rigor, systems expertise, and a bias for execution.

Why This Role

This position offers high visibility with senior leadership and the opportunity to design and scale critical processes during a pivotal growth phase—directly influencing business performance and operational excellence.

Key Responsibilities

Sales Execution & Forecasting

• Partner with regional sales leadership (AVP/RVP) to drive pipeline visibility, rigorous deal inspection, and forecast accuracy.

• Own weekly and quarterly forecasting cadences, proactively identifying risks and opportunities.

• Support EOQ execution through structured deal reviews and disciplined data hygiene to ensure accurate, reliable reporting.

Pipeline & Analytics

• Build and manage pipeline, bookings, and attainment reporting across regions

• Deliver executive-ready insights on pipeline coverage and quality, conversion trends and sales velocity, and bookings performance versus targets.

• Identify gaps and opportunities to accelerate pipeline creation and improve close rates.

Salesforce Governance & Data Integrity

• Drive data hygiene, opportunity management, and consistent Salesforce usage across the sales organization.

• Own and standardize key reporting structures (e.g., lead source, deal type, region/sub-region).

• Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length

• Partner with Sales Ops leadership to enforce consistent definitions and scalable global processes.

Process Optimization & Integration

• Support data and IT infrastructure integration efforts, aligning systems, reporting, and processes across legacy organizations.

• Standardize reporting frameworks and operating cadences to enable global scale and consistency.

• Identify inefficiencies and implement process improvements through automation, simplification, and standardization.

Cross-Functional Collaboration

• Serve as a trusted advisor to Sales, Finance, Marketing, and RevOps.

• Support strategic initiatives, including cross-sell/upsell enablement, compliance and licensing programs, and board and executive reporting.

What Success Looks Like

• Sales leadership trusts the accuracy and clarity of your insights.

• Forecasts are predictable, explainable, and reliable.

• Pipeline visibility and quality improve across regions.

• Scalable processes enable growth and operational consistency.

Requirements

• Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience. Masters Preferred.

• 5–8+ years in Sales Operations, Revenue Operations, or Business Operations

• Strong proficiency in Salesforce (reporting, dashboards, data governance)

• Advanced skills in Excel / data analysis and visualizations (pivot tables, modeling, large datasets)

• Experience supporting global sales organizations and forecasting processes

• Ability to translate complex data into clear, executive-level insights

Preferred

• Experience in SaaS / CX / Contact Center / Automation solutions

• Expertise in Salesforce, RCA, Oracle,

• Familiarity with BI tools (Power BI, Tableau, etc.)

• Experience partnering directly with sales leadership

• Experience supporting organizational change or system integrations

Benefits

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

• Global team recognized for their passion and innovation
• Innovative product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
• We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $93,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

Originally posted on Himalayas