Get the chrome extension Associate Sales Operations Analyst
Calabrio
Location: US- Remote. Must be in EST or CT time zone only.
Verint is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
Verint is looking for a Sales Operations Analyst to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.
The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.
What you'll be doing:
Data Analysis & Reporting
- Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
- Analyze sales data to identify trends, patterns, and opportunities for growth
- Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
- Provide insights to support strategic sales planning and decision-making
Sales Performance Analytics
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Perform variance and trend analysis on sales results and forecasts
- Provide recommendations to improve sales productivity
- Support forecasting processes using historical sales data and market trends.
CRM & Data Management
- Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
- Conduct data audits and implement data governance standards
- Manage and optimize sales reporting tools and analytics platforms
Cross Functional Collaboration
- Work with marketing to analyze lead quality and conversion metrics
- Partner with finance on revenue and commission reporting
- Provide insights to sales leadership and executive teams
Requirements
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 3-4 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
Benefits
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary is targeted at $75,000.
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
Originally posted on Himalayas
Associate Sales Operations Analyst
Calabrio
Location: US- Remote. Must be in EST or CT time zone only.
Verint is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
Verint is looking for a Sales Operations Analyst to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.
The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.
What you'll be doing:
Data Analysis & Reporting
- Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
- Analyze sales data to identify trends, patterns, and opportunities for growth
- Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
- Provide insights to support strategic sales planning and decision-making
Sales Performance Analytics
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Perform variance and trend analysis on sales results and forecasts
- Provide recommendations to improve sales productivity
- Support forecasting processes using historical sales data and market trends.
CRM & Data Management
- Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
- Conduct data audits and implement data governance standards
- Manage and optimize sales reporting tools and analytics platforms
Cross Functional Collaboration
- Work with marketing to analyze lead quality and conversion metrics
- Partner with finance on revenue and commission reporting
- Provide insights to sales leadership and executive teams
Requirements
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 3-4 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
Benefits
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary is targeted at $75,000.
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
Originally posted on Himalayas
Sales Operations Analyst
Planful
About Us
Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful’s award-winning AI capabilities accelerate decision-making, helping Planful users in over 100 countries to close faster, accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company with more than 1,500 customers, including Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, and Specialized, and is backed by Vector Capital, a leading global private equity firm. Learn more at Planful.com.
About the role
We're hiring a Sales Ops Analyst to be the analytical engine behind our GTM organization. This person turns raw sales, pipeline, and revenue data into clear, trusted insight that leadership uses to make decisions. You'll partner closely with the Business Systems team (who maintains our CRM, integrations, and data infrastructure) and focus your energy on analytics, reporting, and forecasting rather than system administration.
This is a high-visibility role for someone who loves working with data, is rigorous about accuracy, and can translate messy operational reality into a story leadership can act on.
Responsibilities
- Sales Performance & Pipeline Analysis: Analyze pipeline velocity, conversion rates, and stage progression to identify bottlenecks and improve funnel health.
- Sales Productivity & Capacity: Analyze RSM/AE productivity, territory performance, and time-to-close, and support the creation of sales capacity and resource models for planning.
- Forecasting & Planning Support: Provide analytical support for weekly and monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets.
- Expansion & Retention Analysis: Analyze metrics for the installed base (upsell and cross-sell rates, NRR, churn signals) to support account management and renewal teams..
- Data Storytelling & Communication: Collect, synthesize, and translate complex quantitative analysis into clear, actionable insights and compelling presentations tailored to executive, functional, and operational audiences.
- Pricing Analysis Support: Assist in evaluating deal performance and pricing trends, and provide visibility into discounting and pricing effectiveness. Support efforts to improve pricing consistency and profitability.
- Cross-Functional Collaboration: Partner with Business Systems, Marketing Operations, Customer Success Operations, and IT teams to validate data inputs/outputs and ensure cross-system alignment.
Qualifications
- 2+ years in revenue operations, sales operations, business analytics, or a comparable data-focused role.
- Experience in B2B SaaS and familiarity with ARR, renewals, expansion, and churn concepts.
- Prior experience supporting a GTM or Sales organization (sales leaders, AEs, or revenue teams)
- Proficiency in Clari and Salesforce for reporting and forecasting
- Experience building presentations and reports for executive and senior leadership
- Strong hands-on skills in at least one BI/visualization tool (Power BI, Tableau) and advanced Excel/Google Sheets.
- Comfort working with CRM data (Salesforce or similar) and forecasting tools (e.g., Clari, Gong, Salesforce);
- A rigorous, detail-oriented approach to data — you reconcile, validate, and document rather than take numbers at face value.
- Ability to translate complex analysis into clear narratives and recommendations for non-technical stakeholders.
- Strong cross-functional collaboration skills; you'll work across Sales, Finance, Marketing, Customer and Deal Desk.
- Comfort operating with ambiguity and bringing structure to undefined or evolving processes.
- Strong executive presence being comfortable presenting and interacting regularly with the executive leadership team.
- Experience in B2B SaaS and familiarity with ARR, renewals, expansion, and churn concepts.
- Exposure to territory and quota planning.
- Experience documenting processes and building repeatable reporting frameworks.
How This Role Works With Systems
This role is paired with a dedicated Business Systems team which owns and maintains the CRM, data architecture, integrations, and tooling. The Analyst consumes and analyzes that data rather than administering the systems — letting you focus on insight, forecasting, and strategy while relying on a clean, well-governed data foundation.
Why Planful:
- 2 Volunteer days per year, Birthday PTO, and quarterly company Wellness Days
- 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave and generous parental leave
- Talkspace access and mental health support
- Annual company-wide gatherings held in cities like San Diego, Denver, Palm Springs, and Vegas!
- Office hubs in San Francisco, Toronto, and London. We also offer benefits such as home office setup, and monthly wifi and cell phone reimbursements for all employees, in-office or remote.
- Employee Resource Groups such as Women of Planful, Parents of Planful, and many more. We encourage our teammates to bring their authentic selves to the team, and have full support in creating new ERGs & communities along the way
Pay Transparency Statement
At Planful our top priority is to support our employees and ensure each individual has access to equal growth opportunities. Pay decisions take into consideration the individual's skillset, experience, knowledge, qualifications for the role, and specific work location.
Our salary band for this role is $125,000-$145,000 OTE per year, depending on working location and experience. More details about our company benefits can be found here:
Originally posted on Himalayas