Get the chrome extension Director, Revenue Operations
Arcadia
Who We Are
Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.
Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.
We deliver this through three comprehensive solutions:
- Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
- Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .
- Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.
Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.
What we’re looking for:
We are seeking a strategic, analytical Director of Revenue Operations to join the Commercial Operations team. You will lead the revenue operations function that sits between sales, finance, and systems: forecasting, pipeline, analytics, territory and quota planning, and the governance that keeps the numbers trustworthy. You will build the operating rhythm, the team, and the reporting that leaders use to run the business.
This individual will own the processes and reporting that give the business full pipeline visibility, revenue operations reporting, and CRM management. They will manage a global team of analysts and CRM professionals and will help lead the operating rhythm for the sales organization. Provide strategic oversight and management of Revenue Operations, including business development, marketing operations and sales enablement
The ideal candidate is an experienced B2B revenue operations leader who combines deep sales process/pipeline understanding and analytics expertise with strong program management and the ability to motivate a team.
Arcadia is open to fully remote candidates and employees have access to co-working spaces.
What you'll do:
- Own the RevOps charter, intake process, service levels, and the roadmap of reports and capabilities.
- Hire, manage, and develop a team of analysts and CRM experts, setting clear priorities and standards for quality and turnaround.
- Set the operating cadence: weekly forecast and pipeline reviews, monthly business reviews, quarterly business reviews, and annual planning.
- Run the forecast methodology by deal tier: stage-weighted for core deals, hybrid for mid-market and enterprise, deal by deal for whale deals.
- Hold the organization accountable for forecast accuracy and pipeline coverage across the next four quarters, not only the current one.
- Deliver rep and team performance analysis, win/loss, ramp, and retention reporting, with clear recommendations.
- Partner with the deal desk on pricing, discount, and non-standard terms governance, and with the Salesforce engineers on CPQ, releases, and change management.
- Set data quality standards, access controls, and audit trails for pricing and contract data.
- Manage CRM updates and CRM development
What will help you succeed:
Must-haves:
- Bachelor’s degree in business, communications, or other relevant field.
- 8+ years in revenue operations, sales operations, or sales analytics in B2B, including 3+ years leading people.
- Proven ownership of a forecast process for complex, long-cycle sales.
- Hands-on Salesforce expertise, including reporting, forecasting, and CPQ, and the judgment to direct engineers on configuration.
- Strong analytical skills (SQL, BI tools, and financial modeling) and comfort turning data into recommendations for executives.
- Experience with territory, quota, and compensation planning.
- Experience partnering with Finance on bookings, ARR, and revenue reconciliation.
- Clear written and verbal communication with senior leaders, and the confidence to challenge definitions and data.
- Proficiency in Microsoft Suite, Google Suite, and Salesforce CRM
- Strong project and program management skills
- Self-starter who can manage multiple projects and collaborate with colleagues, matrix relationships, internal clients and senior management
Nice-to-haves:
- MBA
- Advanced Analytics certification
- PowerBI or equivalent dashboard build and support
- Experience with CPQ implementation or a major systems transition.
- Experience with a data warehouse and modeled data layers.
- Background in energy, utilities, or data and analytics businesses.
- Familiarity with MEDDICC, Challenger, or similar sales methodologies
Benefits
- "Remote first" culture - work anywhere in the continental US as long as you have a reliable internet connection
- Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
- 11 annual holidays
- 10 days sick leave
- Up to 2 weeks bereavement leave
- 2 volunteer days off
- 2 professional development days off
- Parental Leave Benefits for ALL parents
- 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents
Celebrating Diversity and Inclusion
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing prior to completing your application.
Target Annual Compensation Range for this role will be $124,875 - $224,000. There will also be competitive benefits and equity (bonus if applicable) component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.
Automated Screening: Arcadia uses AI-assisted technology to evaluate candidates on relevant skills, experience, and education as outlined in the job description. Human review is part of all hiring decisions. Candidates may request an alternative selection process by contacting before submitting their application.
Data Privacy & California Residents: You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting .
Originally posted on Himalayas
Director RevOps
Sword Health
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
AI Proficiency at Sword
AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
Sword Health is a multi-product commercial organization selling across the employer and health plan markets. The Director of Revenue Operations leads the team that keeps the revenue engine accurate, fast and scalable: CRM and systems, pipeline and forecasting, deal desk and contracting, and commercial reporting. You manage a small senior team and are the go-to partner for sales leadership on how we plan, sell and close. The right person has built RevOps in a complex enterprise sale, is comfortable in the Salesforce admin console and in front of the CRO, and treats process as a product.
What you’ll be doing
- Lead and grow the RevOps team (systems, analytics): set priorities, run the intake process and coach the team on stakeholder management
- Own the forecasting process and pipeline hygiene: stage definitions, exit criteria, inspection cadence and weekly forecast calls with sales leadership
- Own the GTM tech stack and roadmap (Salesforce, CLM, Gong, enrichment and BI tools) and keep data quality high enough that leaders trust the numbers
- Build and maintain commercial reporting: pipeline coverage, conversion, cycle time, win rates, bookings and rep productivity
- Support annual and quarterly planning: territory design, capacity models, quota setting and compensation plan operations
- Find and remove friction in the deal lifecycle, using automation and AI to give sellers time back
What you need to have
- 8+ years in Revenue Operations, Sales Operations or Deal Desk, with 3+ years managing a team
- Deep, hands-on Salesforce expertise (objects, flows, reporting) and experience owning a GTM systems roadmap
- Track record of building forecasting and pipeline management processes that sales leaders actually use
- Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders
- Strong analytical skills (SQL or BI tools a plus) and the judgement to know which numbers matter
- Experience with CPQ/CLM tools (Ironclad, Spotdraft or equivalent) and Gong
- Experience applying AI or automation to RevOps workflows
*The range below reflects base, variable, and equity for this role.
This is a starting point, not a ceiling — once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact.
Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation.
Originally posted on Himalayas