Retail,Management,Manufacturing,Manufacturing|Jeweler Jobs

We are pleased to be hiring an Area Manager position to lead several Pandora Boutiques at REEDS Jewelers!

Join us today at our Pandora Boutiques! These locations are exclusively Pandora-branded, owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs. 

About Pandora 

Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences. 

The Role: Area Manager

We’re searching for a strategic and service-driven Area Manager to lead a high-performing stores within our REEDS + Pandora boutiques. As an Area Manager, you will report to the District Manager while the Store Managers of several boutiques report to you, You will partner with the District Manager to inspire the Store Leadership Teams to achieve district goals including sales volume, key performance indicators, profit objectives, and managing and controlling operating expenses. Your passion to build, develop and retain high performing talent that works together to provide excellent customer experience is essential.

Thank you for your interest, and we hope you submit your application!

Requirements

• 2-5 years of multi-unit leadership experience in a luxury goods or comparable retail environment. Experience with Pandora preferable.
• Proven track record of increasing sales and store profitability.
• Exceptional communication skills, both verbal and written with the ability to communicate with all levels of the organization.
• Outstanding organizational skills with ability to meet deadlines and deliver high-level written and verbal responses.
• Demonstrates a high level of administrative competence. Excels in simplifying systems and reducing paperwork.
• Microsoft office applications including but not limited to Office, Excel and PowerPoint.
• Ability to travel up to 50%.
• Bilingual a plus!

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Luxury. Innovation. Opportunity.  

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. 

Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. 

Lynnhaven Mall is one of the largest shopping destinations in the Virginia Beach area, drawing a mix of tourists and local shoppers year-round. Virginia Beach offers miles of coastline, excellent schools, a strong military community, and a vibrant coastal lifestyle. This is an exciting opportunity for retail professionals seeking to build their career in a thriving luxury market with significant foot traffic. 

Overview 

We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS’ commitment to quality and service.

The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. 

This leader must embody REEDS' core values: 

• Integrity – We live ethically and honestly in every moment and interaction. 
• Performance Excellence – We pursue success relentlessly and learn from every experience. 
• Stewardship – We honor the trust placed in us by our associates, clients, and communities. 
• Professionalism – We attract and grow exceptional talent through development and self-leadership. 
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action. 
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect. 
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun. 

 

Key Responsibilities  

Sales Leadership  

• Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. 
• Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. 
• Drive business growth by leveraging key product categories and promotional strategies. 
• Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. 

Client Experience  

• Uphold REEDS’ standard of exceptional service at every client touchpoint. 
• Coach and inspire team members to create unforgettable, personalized shopping experiences. 
• Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. 
• Use client feedback to improve service strategies and store experiences. 

Team Development  

• Help attract and retain top-tier talent that reflects the REEDS brand. 
• Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. 
• Champion ongoing development by encouraging participation in company training programs and performance initiatives. 
• Partner in managing performance, recognition, and professional growth within the team. 

Operational Excellence  

• Ensure smooth, efficient daily operations and uphold all company policies and standards. 
• Maintain an organized and effective back-of-house that supports store success. 
• Identify opportunities for efficiency and process improvements across all operational functions. 
• Support loss prevention, inventory control, and compliance efforts. 

Requirements

Required Qualifications 

• Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. 
• Proven track record of driving sales results while delivering exceptional customer experiences. 
• Strong leadership presence with the ability to inspire, guide, and develop a team. 
• Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. 
• Availability to work a flexible schedule including evenings, weekends, and holidays.  
• High School Diploma/Equivalent 
• Must be legally eligible to work in the U.S. 
• Must be able to sit or stand for extended periods as required 

Preferred Qualifications 

• Previous coursework or certification from the Gemological Institute of America (GIA). 
• Passion for jewelry, watches, and gemology. 

Benefits

Our sales team earns an hourly base pay rate and monthly commission.

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Luxury. Innovation. Opportunity.  

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. 

Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. 

Fayette Mall is the largest shopping destination in Lexington, serving a diverse customer base from the city and surrounding central Kentucky region. Lexington offers a vibrant downtown, strong equestrian and healthcare industries, excellent universities, and a high quality of life with a small-city feel. Retail professionals will find steady traffic, growth opportunities, and a supportive community in this well-established, thriving market. 

Overview 

We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS’ commitment to quality and service.

The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. 

This leader must embody REEDS' core values: 

• Integrity – We live ethically and honestly in every moment and interaction. 
• Performance Excellence – We pursue success relentlessly and learn from every experience. 
• Stewardship – We honor the trust placed in us by our associates, clients, and communities. 
• Professionalism – We attract and grow exceptional talent through development and self-leadership. 
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action. 
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect. 
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun. 

 

Key Responsibilities  

Sales Leadership  

• Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. 
• Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. 
• Drive business growth by leveraging key product categories and promotional strategies. 
• Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. 

Client Experience  

• Uphold REEDS’ standard of exceptional service at every client touchpoint. 
• Coach and inspire team members to create unforgettable, personalized shopping experiences. 
• Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. 
• Use client feedback to improve service strategies and store experiences. 

Team Development  

• Help attract and retain top-tier talent that reflects the REEDS brand. 
• Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. 
• Champion ongoing development by encouraging participation in company training programs and performance initiatives. 
• Partner in managing performance, recognition, and professional growth within the team. 

Operational Excellence  

• Ensure smooth, efficient daily operations and uphold all company policies and standards. 
• Maintain an organized and effective back-of-house that supports store success. 
• Identify opportunities for efficiency and process improvements across all operational functions. 
• Support loss prevention, inventory control, and compliance efforts. 

Requirements

Required Qualifications 

• Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. 
• Proven track record of driving sales results while delivering exceptional customer experiences. 
• Strong leadership presence with the ability to inspire, guide, and develop a team. 
• Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. 
• Availability to work a flexible schedule including evenings, weekends, and holidays.  
• High School Diploma/Equivalent 
• Must be legally eligible to work in the U.S. 
• Must be able to sit or stand for extended periods as required 

Preferred Qualifications 

• Previous coursework or certification from the Gemological Institute of America (GIA). 
• Passion for jewelry, watches, and gemology. 

Benefits

Our sales team earns an hourly base pay rate and monthly commission.

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.