Project-Manager, Program-Manager, Operations-Manager Jobs

Job Description:

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets.

At Toppan Merrill, you will find a culture that will encourage, empower and challenge your unique qualities to enable you to reach your full potential. Toppan Merrill leadership is committed to inspire and help you reach that potential. You'll work with dynamic colleagues, experts in their fields, who are eager to share their knowledge with you.

Learn more at . About Toppan Merrill

We are seeking a highly organized, results-oriented Project Manager to join our Center of Excellence (COE). This role will drive strategic operational initiatives from planning through execution, ensuring that programs are delivered effectively, adopted by the organization, and translated into sustainable improvements in how teams work.

The Project Manager will partner closely with operational leaders, subject matter experts, learning and enablement team, and cross-functional stakeholders to identify opportunities, establish clear plans, manage dependencies, and drive initiatives to successful completion.

The ideal candidate is a strong project leader who can operate effectively in a dynamic environment, bring structure to complex initiatives, influence without direct authority, and maintain a strong focus on measurable business outcomes.

Key Responsibilities

Drive Operational Initiatives

• Lead end-to-end project management for operational initiatives sponsored by the COE.
• Translate business objectives into clear project plans, milestones, deliverables, success measures, and execution roadmaps.
• Coordinate multiple initiatives simultaneously, balancing priorities, resources, timelines, and dependencies.
• Identify risks, issues, and barriers to execution and proactively drive resolution.
• Establish clear governance, communication cadences, and accountability across project teams.
• Partner with operational leaders and subject matter experts to understand process, capability, and performance gaps.
• Gather feedback from frontline and operational teams and incorporate insights into continuous improvement.
• Maintain project artifacts and governance routines across the COE’s core collaboration platforms, including Jira, Confluence, SharePoint, and Microsoft 365, so project plans, documentation, decisions, dependencies, and follow-up items remain visible, current, and easy for stakeholders to use.

Cross-Functional Leadership

• Serve as the central point of coordination across Operations, Learning & Enablement, Technology, Product, Finance, and other partner functions as appropriate.
• Facilitate working sessions, project meetings, and decision forums to maintain alignment and momentum.
• Influence stakeholders and drive accountability without relying on direct reporting relationships.
• Clearly communicate project status, decisions, risks, and recommendations to leadership.

Measurement & Continuous Improvement

• Define and track success measures for assigned initiatives, including adoption, completion, engagement, operational performance, quality, efficiency, stakeholder satisfaction, and other measures appropriate to the project.
• Monitor adoption, operational performance, and business impact following implementation.
• Use data, stakeholder feedback, and operational insights to identify opportunities for improvement.
• Develop project retrospectives and lessons learned to improve the COE's approach to future initiatives.
• Help establish repeatable project management and enablement practices across the COE.

Qualifications

• Bachelor's degree or equivalent experience in Business, Operations, Project Management, Organizational Development, or a related field.
• 3–7+ years of experience in project management, learning & enablement, or a related discipline a plus.
• Experience in SEC regulatory filings/compliance environments.
• Strong project planning, prioritization, organizational, and problem-solving skills.
• Experience working with senior stakeholders and influencing across organizational boundaries.
• Strong written, verbal, facilitation, and presentation skills.
• Ability to manage ambiguity and bring structure to complex or evolving initiatives.
• Strong analytical mindset with the ability to connect project activities to operational and business outcomes.
• Proficiency with project management, collaboration, and reporting tools (including but not limited to Atlassian Confluence and Jira, Microsoft 365, SharePoint, Teams, Excel, PowerPoint, and reporting and dashboard tools.
• Familiarity with Artificial Intelligence (AI) tools like Microsoft Copilot, and enthusiasm for using AI to enhance productivity.

We understand that your skills deserve recognition. That's why we offer a competitive base pay scale ranging from $100-150k annually, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents

• Employer Contribution to 401K

• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.

Originally posted on Himalayas

About The Role

KVG is looking for a Project Manager to lead a portfolio of projects from initiation to closure. You will work with cross-functional teams, stakeholders, and clients to define scope, build project plans, manage resources, and reduce risk across KVG's global operations.

What You Will Do

• Coordinate cross-discipline team members so everyone is aligned on requirements, deadlines, and schedules.
• Lead project meetings, facilitate discussions, and resolve issues as they arise during execution.
• Make sure deliverables meet quality standards and are submitted on time.
• Prepare clear status reports by gathering, analyzing, and summarizing project information.
• Build and run project communication plans so all stakeholders are informed in a clear and timely way.
• Manage change requests, assess their impact on timelines and budgets, and communicate changes to the right people.
• Coordinate user manuals, training materials, and other documentation for successful implementation and handover.
• Identify new opportunities with clients to expand project scope and build long-term relationships.
• Obtain customer acceptance of deliverables and manage customer satisfaction throughout the project lifecycle.
• Run post-project evaluations to capture lessons learned and areas for improvement.
• Guide and mentor junior project team members in their professional development.

What We Are Looking For

Required

• Bachelor's degree in a related field.
• 4–5 years of experience in project management or a related field.
• Strong project management skills, including planning, scheduling, budgeting, and risk management.
• Proven ability to manage multiple projects at the same time and meet deadlines.
• Excellent leadership, communication, and interpersonal skills.
• Ability to build and maintain strong relationships with clients and stakeholders.
• Proficiency in project management software and tools.
• Professional written and spoken English, which is KVG's working language.

Preferred

• Project Management Professional (PMP) certification.
• Experience working in a cross-cultural or international environment.
• Experience with government contracts.

What KVG Offers

• Ownership of a portfolio of projects, from initiation to closure.
• Direct work with clients and the chance to shape long-term client relationships.
• An international environment with teams across Europe, Asia, and the United States.
• The opportunity to mentor and develop junior project team members.

Professional Competencies

Collaborative Spirit | Results Above All | Innovation as a Habit | Creative Freedom | Financial Prudence | Eternal Learners | Daring Adventures | Open Feedback | Integrity in Action | Embrace Change | Accountability

Originally posted on Himalayas

• Strategic Planning & Executive Partnership: Collaborate with organizational leaders to translate strategic priorities into structured, actionable operational plans. Provide regular progress updates, risk assessments, and recommendations to leadership to support decision-making, and help leadership teams think through sequencing and trade-offs as plans evolve.
• Project Planning & Execution: Develop and manage project plans, timelines, milestones, and dependencies for cross-functional initiatives, partnering closely with Clinical, Finance, Marketing, and other functional teams to keep plans aligned and moving. Proactively identify risks and roadblocks, build mitigation plans, and keep initiatives moving through to completion. This includes managing organizational transitions such as leadership successions or role realignments, coordinating the handoff of responsibilities and redistribution of work across teams so nothing falls through the cracks.
• Operational Integration: Lead the consolidation of fragmented workflows — such as contract management, customer billing, deliverable tracking, and internal workforce resource planning — into single, coordinated structures. Convert existing practices into clear, repeatable, documented processes and define clear ownership and scalable operational structure in areas where responsibilities overlap and accountability is unclear.
• Product & Resource Development (Clinical Models): Project manage the development of new products and resources within Empower’s clinical models — such as new curricula, training materials, or program resources — coordinating across Clinical, Technology, and other stakeholders from concept through launch.
• Performance Measurement & Reporting: Define success metrics and KPIs for key initiatives, and build and maintain status reports and dashboards that keep stakeholders and leadership aligned on progress, risks, and outcomes.
• Resource & Budget Coordination: Support budget tracking, resource allocation, and vendor or contract coordination across initiatives, partnering with Finance to ensure operational plans remain financially sustainable.
• Continuous Improvement: Serve as a utility resource for general process improvement and automation across the division, supporting Empower’s broader move toward integrated, One Empower operations.

• Experience: Approximately 3–4 years in a behavioral health / human services operations role, or comparable experience in project or program management, including experience building project plans, tracking budgets, and managing risk.
• Automation & AI Fluency (Foundational): Working proficiency with automation and AI-enabled tools, and demonstrated ability to apply them to streamline processes, reporting, and daily operational work. This is a foundational requirement of the role, not an optional skill.
• Skills: Strong organizational, planning, and process-documentation skills; comfort working across ambiguous, cross-functional initiatives; budget and financial-model literacy; clear written and verbal communication with both internal teams and external partners, including experience presenting to senior leadership and executives.
• Work Style: Able to work independently in a remote environment while managing multiple concurrent priorities and shifting between hands-on execution, higher-level process design, and executive-facing strategic planning.

• Certifications & Methodology: PMP certification, or equivalent project management training/methodology experience (e.g., Agile, Waterfall, or hybrid approaches).
• Domain Familiarity: Familiarity with evidence-based practice models (e.g., FFT, MST, BSFT) is a plus, but not required.

• Background Check: Employment is contingent upon successful completion of a background check, consistent with applicable law and Empower’s standard hiring practices.
• Confidentiality: This role may involve exposure to confidential organizational, financial, and clinical program information. The employee must maintain strict confidentiality and comply with Empower’s internal data governance and confidentiality policies.
• Work Environment: This is a remote, computer-based position requiring prolonged periods of sitting and extended use of a computer, keyboard, and video-conferencing tools, along with travel of up to approximately 25% of the time for in-person meetings, leadership offsites, or site visits. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA.
• Other Duties: This job description reflects the general nature and level of work performed and is not intended to be a comprehensive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice.

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Originally posted on Himalayas

About Pillar Labs

Founded by a trio of researchers, Pillar Labs serves as the internal R&D and innovation engine behind some of the most technically advanced human data annotation in the world. We sit at the intersection of human expertise and artificial intelligence, developing cutting-edge systems, methodologies, and tools that push the boundaries of agentic AI training and evaluation data. Our mission is to enable models to think, reason, and act with greater autonomy, accuracy, and depth of understanding.

About the Role

We’re looking for a Project Manager to help lead complex, multi-phase annotation initiatives from planning through execution. This role combines strategic oversight, operational coordination, and people management. This looks like owning projects end to end, meeting client and internal quality standards, and supporting the continued growth of our annotator community.

You’ll collaborate closely with the Pillar Labs core team, project specialists, and reviewers to translate goals into actionable workflows, monitor project health, and drive continuous improvement across quality, efficiency, and engagement. As a member of a small and fast-moving team, you’ll also contribute to broader operational efforts that help Pillar Labs scale effectively as we expand our research and production capabilities.

Primary Responsibilities

Project Leadership & Operations (65–70%)

• Oversee day-to-day project operations, ensuring deliverables meet scope, schedule, and quality targets.

• Translate client or internal objectives into clear annotation goals, workflows, and measurable outcomes.

• Collaborate with Project Experts and Quality Reviewers to refine guidelines, manage feedback cycles, and implement process changes.

• Track progress through internal dashboards and performance data, identifying risks or bottlenecks early.

• Coordinate launches, updates, and transitions between project phases.

• Partner with the R&D and Operations teams to pilot new annotation methodologies and tooling improvements.

Team Coordination & Communication (20–25%)

• Serve as the main point of contact for assigned projects, bridging communication between leadership, research, developers, project specialists, reviewers, experts, and annotators.

• Monitor internal communication channels, ensuring issues are triaged promptly and feedback loops stay active and actionable.

• Support a healthy and well-informed annotator community by sharing updates, clarifications, and policy changes.

• Contribute to the creation of documentation, training materials, and onboarding content to align annotators, reviewers, and the internal Pillar team on standards and best practices.

• Help maintain accountability, structure, and fairness across the community through clear communication and proactive moderation when needed.

General Operations & Scaling (10%)

• Contribute to building internal systems and processes that help Pillar Labs scale efficiently (e.g., tooling setup, documentation, workflow automation, or process standardization).

• Participate in internal planning sessions or cross-team initiatives focused on operational excellence and scalability.

• Identify pain points or inefficiencies in company processes and propose sustainable solutions.

• Support light operational or administrative tasks as needed during high-growth or transition phases.

You Might Be a Good Fit If You:

• Have 4+ years of experience managing complex, multi-stakeholder projects in AI training, data operations, product operations, or a related analytical/technical field.

• Have experience at an early-stage or scaling startup, or in product operations or annotation project environments, where systems and roles are still being built.

• Have an overlap with UK/European business hours.

• Can plan, execute, and monitor multiple initiatives simultaneously, balancing speed, quality, and clarity without losing sight of long-term goals.

• Excel at building and scaling operational systems: you identify inefficiencies, design sustainable workflows, and implement improvements with measurable impact.

• Are fluent in metrics-driven decision-making: you use data to identify risks, measure progress, and drive alignment across teams.

• Communicate with precision and confidence. Can translate technical, ambiguous, or evolving information into clear action plans and decisions.

• Demonstrate structured problem-solving under ambiguity: you can break down loosely defined goals into actionable, trackable steps.

• Bring strong interpersonal and cross-functional collaboration skills, balancing empathy with accountability in working with leadership/founders, engineers, researchers, reviewers, experts, and annotators alike.
  
  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Originally posted on Himalayas