Program Manager I, – MEAL Continuity of Integrated Health Services (CIHS) Projec
Catholic Relief Services
NOTE: This is a remote-global role. The hiring team is considering candidates wherever CRS is registered to work at. CRS does not sponsor visas for remote employees.
The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees. Staff hired on local payroll would follow the respective Country pay range. Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process.
Pay Range
$71,349 - $88,085 Annually
Job Summary
The Program Manager I acts as a technical advisor and process lead for quality Monitoring, Evaluation, Accountability and Learning (MEAL) design on the Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo. Manage tools and recommend methods appropriate to scope, context, and technical requirements of the CIHS project. Coordinate MEAL activities, maintain relationships with partners and other project stakeholders to support project objectives and advance Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Utilize technical MEAL skills and knowledge to manage and analyze data, ensure donor compliance, and support learning initiatives to ensure continuous improvement and the delivery of high-quality programming in the country program.
Roles and Key Responsibilities
- Develop the projects MEAL system and manage MEAL implementation activities through the project cycle - start-up (including project proposal and design), implementation and close-out - in line with CRS program quality principles and standards, donor requirements, and best practices.
- Contribute to needs assessments and support the development of results frameworks, theories of change, Proframes, and SMILER (Simple Measurement of Indicators for Learning and Evidence-based Reporting). Provide technical support for quality MEAL design, including tools and methods, appropriate to scope, context, and technical requirements of a project.
- Provide technical support in analyzing qualitative and quantitative MEAL data, while ensuring data quality and data management practices.
- Integrate data analysis, and reflection to drive improvements in ongoing project activities to strengthen evidence-based and high-quality programming.
- Ensure compliance with donor and agency MEAL requirements by consistently applying established standards and monitoring adherence across activities.
- Communicate agency approach to MEAL and key findings to CP colleagues and partners.
- Maintain collaborative relationships with community members and key stakeholders by engaging regularly, fostering open communication, and supporting meaningful participation in program activities.
- Share MEAL learning and experiences in broader regional discussions.
- Contribute to planning, MEAL narratives, budgeting, and implementation of quality MEAL activities through effective management practices.
- Identify staff capacity needs and technical MEAL assistance needs of partner organizations. Contribute to capacity strengthening and required interventions to support quality project implementation. Train project stakeholders in the MEAL system and donor requirements.
- Support the production of donor reports and organize quarterly partner meetings.
- Report annual Global Results in the CRS system and ensure all the reports are uploaded to centralized systems.
Knowledge, Skills and Abilities
- Critical thinking and creative problem-solving skills with ability to make sound judgment.
- Strong relationship management skills and the ability to work effectively with local stakeholders.
- Data analysis (quantitative and qualitative) and database management skills.
- Excellent communication and drafting skills for effective reporting in English.
- Proactive, results-oriented, and service-oriented mindset.
- Attention to details, accuracy and timeliness in executing assigned responsibilities.
Required Languages: Fluency in English fluency required. Proficiency in French is a plus.
Travel:Must be willing and able to travel up to 40%.
Supervisory Responsibilities: No
Originally posted on Himalayas
Program Manager II – MEAL Continuity of Integrated Health Services (CIHS) Projec
Catholic Relief Services
NOTE: This is a remote-global role. The hiring team is considering candidates wherever CRS is registered to work at. CRS does not sponsor visas for remote employees.
The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees. Staff hired on local payroll would follow the respective Country pay range. Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process.
Pay Range
$81,694 - $100,857 Annually
Job Summary
The Program Manager II, MEAL will serve as a member of the leadership team for the Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo. The role develops, implements and manages tools and methodologies to meet the project’s technical requirements aligned with the project's four objectives: (1) strengthening malaria and MNCH service delivery; (2) strengthening health information systems, laboratories, supply chains, and other health systems; (3) improving readiness to detect and respond to infectious disease threats; and (4) accelerating the transition to country-led health programs. The incumbent oversees MEAL activities, including project performance monitoring, data analysis, indicator reporting, data quality assurance, evaluations, and accountability mechanisms across all participating countries. Additionally, the role maintains relationships with partners and other project stakeholders to support project objectives and advance Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Utilizing technical MEAL skills and knowledge to manage and analyze data, the Program Manager II ensures donor compliance and supports learning initiatives to promote continuous improvement and the delivery of high-quality programming in the project.
Roles and Key Responsibilities
- Provide leadership and management of technical MEAL component of the CIHS project throughout the program cycle to ensure compliance with CRS quality principles and standards, donor guidelines, and industry best practices.
- Develop, implement, supervise and strengthen data collection, management and reporting systems at all levels (community, health structures and partners), ensuring the quality, reliability and regularity of data.
- Effectively manage and supervise program talent. Create strategic, clear and actionable goals and objectives for program team members. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.
- Lead the development of program learning. Proactively identify opportunities for learning, research and publications related to MEAL policy. Disseminate promising practices and lessons learned findings to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.
- Act as leader to pre-position CRS for growth opportunities in MEAL. Provide technical guidance on the development of large or complex proposals, including defining appropriate monitoring systems and indicators. Design and implement methodologies for project teams to integrate donor strategies, priorities and requirements into CRS’ approach.
- Oversee technical assistance and capacity strengthening activities for program staff and partner organizations to enhance program quality and impact.
- Oversee the identification, assessment and strengthening of partnerships relevant programs. Ensure the appropriate application of partnership concepts, tools and approaches.
- Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
- Oversee the identification, evaluation and strengthening of partnerships relevant to MEAL and the appropriate application of partnership concepts, tools and approaches .
Knowledge, Skills and Abilities
- Strong understanding of monitoring, evaluation, accountability, and learning principles and practices, including MEAL system design, indicator tracking, data quality assurance, feedback and response mechanisms, and learning processes.
- Strong critical thinking and creative problem-solving skills with ability to make sound judgment calls and find innovative solutions.
- Demonstrated ability to write high quality technical proposals.
- Excellent data analysis (quantitative and qualitative) and database management skills.
- Excellent communication and drafting skills for effective reporting in English.
- Strong relations management capabilities. Ability to relate to people at all levels internally and externally. Ability to strategically approach each relationship.
- Ability to effectively represent CRS and its mission.
- Proficiency in Microsoft Office applications and familiarity with digital data collection platforms or ICT4MEAL tools.
- Excellent presentation and facilitation skills
- Proactive, results-oriented, service-oriented, and attentive to detail, accuracy, and timeliness in executing assigned responsibilities.
Preferred Qualifications
- Master’s degree in Social Sciences, Development Studies, Statistics, Information Management, or related field.
- Experience in an international NGO.
- Experience managing grants for multiple public donors.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), standard statistical data analysis packages (SPSS, Stata or R), web conferencing applications, and information management systems.
Required Languages - English fluency required, additional French proficiency preferred.
Travel - Must be willing and able to travel up to 40%.
Supervisory Responsibilities - Must be willing and able to travel up to 40%.
Originally posted on Himalayas