Senior Product Manager - Medical Inquiry
Lifelancer
Job Title: Senior Product Manager - Medical Inquiry
Job Location: Toronto
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
The Role
What You'll Do
- Be hands-on. Design, prototype, define, configure Veeva MedInquiry and validate solutions rapidly to ensure we solve the right problems, in the right order
- Be agile. Design, implement, iterate
- Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates
- Be an owner. Create and manage the roadmap for your product area, and collaborate closely with cross-functional teams. Keep up with the latest Medical Information software and Life Sciences industry trends, and distill them into product requirements
- Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications
- Take pride in your work with a passion for excellence
Requirements
- 8+ years of progressive experience in product management
- Experience with case management and customer service intake channels
- Exceptional verbal and written communication skills
- Demonstrated expertise in design, product development, and strategic planning
- Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
- Experience writing detailed user stories and managing a story backlog
- Ability to understand and communicate architectural requirements, preferences, and limitations
- Track record of effectively collaborating with engineering/QA to define, design, and deliver the product
- Experience with data modeling (ERDs) and Lucidchart
- Ability to work independently in a fast-paced environment and comfortable with ambiguity
- Bachelor’s degree in engineering, computer science, or a related discipline
- Must be based in a region in the Eastern Standard Time zone
- Qualified candidates must be legally authorized to work in the USA or Canada
Nice to Have
- Experience in digital product design tools such as Figma
- Experience in Medical Information
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $100,000 - $200,000 CAD
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
This job is curated by Lifelancer.
Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
Please apply via Lifelancer platform to get connected to the application page and to find similar roles.
Originally posted on Himalayas
Product Manager | Remote | 🇺🇸 US Startup Helping Frontline Workers 💙
Atomic HR
Company Overview
Our client is a fast-growing, venture-backed SaaS company helping frontline workers access life-changing benefits like childcare, elder care, and nutrition assistance. Their AI-powered platform connects employees to available government programs—cutting through complexity and delivering support where it matters most.
Used by major retailers, healthcare providers, and Fortune 500 companies, the product is trusted to handle sensitive workflows in regulated environments. The fully remote team is mission-driven, pragmatic, and growing quickly, with strong enterprise backing and a clear expansion path.
Your Role
As a Product Manager, you’ll help shape the future of their platform, guiding cross-functional teams across engineering, design, and operations. You’ll own the lifecycle of key features — from discovery to delivery — ensuring their solutions are not only innovative and scalable but also accessible, secure, and compliant with HIPAA and SOC 2 standards.
This is a highly collaborative role that blends product strategy, technical fluency, and user advocacy, supporting initiatives across B2B SaaS domains, white-label experiences, integrations with HRIS/payroll systems, and AI-driven automation features.
You’ll:
-
Product Strategy & Discovery
- Collaborate with leadership, customers, and partners to refine product vision and strategy across our multi-tenant SaaS platform.
- Conduct discovery sessions to validate customer needs, market opportunities, and program requirements.
- Translate high-level business goals into actionable roadmaps that deliver measurable impact. -
Execution & Delivery
- Lead the end-to-end software development lifecycle, working closely with engineers, designers, and QA to deliver high-quality features.
- Break down complex workflows (e.g., eligibility screening, income and employment verification, PDF pre-fill, automated workflows) into clear, prioritized backlogs.
- Use agile best practices (scrum, kanban) to run sprints, stand-ups, retrospectives, and demos. -
Stakeholder Communication
- Serve as the primary point of contact for internal and external stakeholders.
- Clearly communicate priorities, trade-offs, and timelines, balancing customer needs with technical feasibility and compliance requirements.
- Prepare product briefs, release notes, and training materials for internal teams and clients. -
Continuous Improvement
- Monitor feature performance and user behavior to inform iteration and optimization.
- Collaborate with data and engineering teams to integrate insights from analytics and monitoring platforms (e.g., Datadog, Segment, QuickSight).
- Stay informed on industry trends in SaaS, benefits technology, and regulatory environments to guide innovation.
You Bring:
4+ years of experience in product management for SaaS platforms or B2B/B2C applications, including experience building or managing AI-powered or AI-integrated products.
Proven track record of delivering complex products, ideally in multi-tenant, API-driven, or compliance-sensitive environments.
Experience delivering AI/GenAI features end-to-end, including products leveraging LLMs, document processing, intelligent automation, or conversational interfaces.
Working knowledge of LLM capabilities and tradeoffs (accuracy, latency, cost, reliability), and experience defining requirements, evaluation metrics, and iteration strategies for AI-driven features.
Experience collaborating closely with engineering and data teams to integrate model APIs and AI services into production systems.
Strong collaboration skills with engineering, design, and operations teams; ability to lead discussions across technical and non-technical stakeholders.
Experience with agile/lean product development processes.
Familiarity with cloud-native architectures (AWS), APIs, and data integrations (HRIS, payroll, third-party APIs), and automation workflows.
Excellent organizational, communication, and time management skills.
Experience in early-stage growth startup environments is preferred.
Background in engineering, computer science, data science, machine learning, or analytics is a strong bonus.
What’s Offered
Fully remote, async-friendly work with flexible hours
Competitive hourly USD rate, flexible based on experience and fit
A focused, collaborative team that values speed, clarity, and mission impact
Growth potential in a fast-scaling SaaS company with a strong emphasis on innovation, security, and customer success.
Opportunity to work at the intersection of technology and social impact, building tools that improve access to critical benefits.
Originally posted on Himalayas
Senior Product Manager - Vault CRM - Service Center
Veeva Systems
The Role
What You’ll Do
- Contribute to the Service Center Roadmap: Own the strategy and delivery of functionality specific to service and contact center processes
- Collaborate Across Product Teams: Partner with the wider Vault CRM PM organization to incorporate service and contact center requirements into the core platform. You will ensure that core capabilities are optimized for service and contact center users.
- Industry Representation & Thought Leadership: Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
- Requirement Synthesis: Translate the nuances of the service and contact center processes into detailed functional and technical specifications.
- AI & Intelligent Orchestration: Partner with the AI PM team to build agents that help service and contact center reps utilize CRM efficiently and effectively.
- Full Lifecycle Management: Work with UX, engineering, QA, and services teams to guide features from initial concept and design to global release and customer adoption.
Requirements
- 5+ years of product management experience in the Service/Contact Center or CCaaS software industry
- Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans
- Experience developing configurable enterprise SaaS solutions in an agile environment
- Experience writing detailed user stories and managing a feature backlog
- Track record of effectively collaborating with engineering/QA to define, design, and deliver product
- Ability to understand and communicate architectural requirements, preferences, and limitations
- Experience interacting with customers, development, and consulting teams, both local and remote.
- Ability to work independently in a fast-paced environment, with little direct supervision.
- Strong communication skills: written, verbal, and formal presentation
- A strong sense of professional ethics
Nice to Have
- Experience with conversational AI, recommendation engines, or large language models (LLMs)
- Experience with configurable enterprise SaaS solutions.
- Prior exposure to the Veeva Vault Platform.
- Background in software development or computer science.
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $120,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Originally posted on Himalayas