Product-Manager, Technical-Product-Manager, Product-Owner Jobs

Originally posted on Himalayas

Position Summary...

What you'll do...

• Co-own the vision, roadmap, and delivery for Checkout experiences and platform capabilities across Walmart eCommerce.
• Drive 0→1 product development, from opportunity identification and strategy definition through build, launch, and post-launch optimization.
• Collaborate with engineering, design, analytics, data science and business partners to ensure alignment on customer needs, business goals, and execution milestones.
• Leverage customer insights, analytics, experimentation, and market research to guide strategic decision-making and prioritize roadmap investments.
• Identify opportunities to simplify the checkout journey, reduce customer effort, and improve conversion through data-driven product innovation.
• Influence executive stakeholders by framing tradeoffs, establishing KPIs, and advocating for initiatives that drive measurable customer and business impact.

• Customer Obsession – You start with the customer and work backwards, creating intuitive experiences that reduce friction and build confidence.
• Platform Thinking – You build scalable, reliable, and reusable capabilities that power customer experiences across markets and platforms.
• Data-Driven Decision Making – You use customer insights, analytics, and experimentation to prioritize opportunities and drive outcomes.
• Creativity & Innovation – You simplify complex problems and develop elegant solutions that create customer and business value.
• Collaboration & Influence – You build strong partnerships, align stakeholders, and drive results in fast-paced, ambiguous environments.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

Originally posted on Himalayas

The Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product backlog, and coordinating development efforts through to implementation and subsequent support. This role works in partnership with cross functional teams to coordinate and enhance development efforts, aid partners in product navigation, and find effective solutions.

Essential Duties & Responsibilities:

• Provides support to the Product Management team, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach, review, and/or delegate work to other team members
• Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy
• Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative
• Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities
• Interacts with customers and prospects to define market requirements and communicates the needs to the development team
• Monitors product performance to evaluate adoption rates, user experience, and production issues
• Prioritizes the product backlog in conjunction with overall business and partner needs
• Represents ConnectWise in all partner engagements, events, conferences, and other venues

Knowledge, Skills, and/or Abilities Required:

• Ability to manage large projects and processes independently with limited supervision
• Recognized subject matter expert of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements
• Strong communication and presentation skills (verbal and written) with the ability to effectively communicate with both technical and non-technical partners
• Ability to work in rapid pace environment with multiple projects, while maintaining high quality work
• Demonstrated commitment to partner and team-oriented management
• Familiarity with software development, database, server/client, and similar technical concepts
• Demonstrated understanding of the techniques and methods of modern product management
• Must be detail-oriented and able to work on multiple priorities simultaneously

• Knowledge of MSDP industry

• Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or related business experience

• 5+ years relevant experience

• Preferred: Experience in ConnectWise PSA application

Working Conditions:

• On-site/Hybrid/Remote depending on location

• 0-10% travel may be required

Originally posted on Himalayas

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

Senior Product Managers will deliver value to clients via improvements to our software product offerings. Specifically, you will identify problems and opportunities to direct our engineering R&D efforts and the improvements that create the most value—optimizing complex trade-offs in the process.

You sit at the intersection of business, UX design, and technology. You feel at home empathizing with customers’ business challenges, sharing thoughtful insights with product designers, writing detailed specifications for developers, passionately sharing your ideas to executives, politely saying “no”, making tough decisions without all the information you’d like, and pouring through data to extract the key insight, … all in the same day. You thrive on creating order from chaos and are a passionate advocate for creating systems and processes to avoid having to do the same thing twice.

• Translate users' experiences, usability feedback, unmet needs, and satisfaction levels into requirements and user stories
• Drive development of new features and enhancements through definition, planning, design, build, and launch phases of product development
• Glean critical feedback from users during the product discovery process to refine designs and reduce risks
• Clearly communicate customer stories, pain points, and product benefits to our users and internal stakeholders
• Collect and analyze quantitative and qualitative data to inform decision-making, drive adoption and assess impact of decisions (build-measure-learn)
• Define requirements and evaluation criteria for AI/LLM-enabled authoring capabilities (e.g., prompt design, retrieval, human-in-the-loop review); partner with data scientists and data engineers to measure and optimize output quality, latency, and cost
• Promote Certara products in presentations, webinars, workshops, events, and conferences
• Author best practice guides and help articles; create in-app help and instructional tips for user onboarding
• Curate product knowledge to efficiently distribute key knowledge to various stakeholder communities and customers

• BS/BA in science or technology related field
• 5+ years in product management or equivalent role
• Ability to work in a remote position requiring constant spoken and written communication; skill in exerting influence at all levels of the organization without leverage or managerial authority
• Systems-thinking and ability to anticipate and communicate downstream implications of today's decisions
• Experience working with data engineering teams on data pipelines, data quality, and integration requirements
• High tolerance for ambiguity, low tolerance for mess; able to create order out of chaos, attend to details, and push quality higher
• Relentlessly resourceful and discerning in solving problems independently vs. seeking help from others; brave yet humble in working across multi-disciplinary teams where each person is more of an expert than you in their chosen field
• Eager to constantly learn and improve, flexible in adapting to change, comfortable in growing through successes and setbacks
• Fastidious for facts, insistent on evidence- and data-driven choices, able to separate signal from noise
• Able to effortlessly tune communication style and approach for maximum results with varied audiences such as Engineering, Sales, Product Managers, Executives, and Customers

Experience with software tools for

• Product lifecycle management software (e.g. JIRA, Aha!, Rally)
• Data Analysis and Analytics (e.g. Excel, SQL, Tableau, AWS QuickSight)
• Customer Usage Analytics (e.g. MixPanel, Amplitude, Pendo, Google Analytics)
• Generative AI/LLM platforms and evaluation (e.g., prompt engineering, RAG, model evaluation frameworks)
• Document authoring/structured content tools (e.g., Word, template and content management systems)

Preferred Qualifications

• Experience designing products and collaborating with highly educated technical users such as scientists, mathematicians, programmers, or regulatory medical writers
• Education or qualifications relating to business, programming, data science, health sciences, medical writing, customer support, project management, or corporate communications
• Experience working for a software-as-a-service (SaaS) vendor, clinical laboratory, pharmaceutical company, or Contract Research Organization (CRO), specifically in functions supporting External Data, Clinical Data Management, Biostatistics, Pharmacometrics, Regulatory/Medical Writing, Clinical Operations, or CDISC data submissions

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.

Originally posted on Himalayas

Role Description and Mission:

The Product Manager leads and executes complex product initiatives focused over the next 3-12 months. Delivers high quality products on time and within budget that meet defined goals for the product. Leads multi-functional teams to ensure product requirements are completed and technical requirements can be created. Owns the product launch and full lifecycle management, including the identification and initial diligence into business or technology partnerships, gathering and prioritizing product and customer requirements, understanding the competitive marketplace and trends, developing a business case and pricing, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

Key Outcomes:

• Identify and seize opportunities, evaluate the market and competitive environment, for new products and product extensions over the upcoming 12-18 months
• Meet with internal partners (Sales, Network Development, Customer Care, etc.) to understand and prioritize their needs and translate their strategic business questions/concerns into projects or analysis as appropriate
• Develop business and product requirements, including timelines and dependencies
• Conduct quantitative and qualitative research to identify end customer needs
• Form product hypotheses, design test plans, and communicate learnings back into product development
• Develop the product roadmap, prioritize features, build consensus and set expectations with all relevant stakeholders
• Define methods and metrics for identifying success and failure, and iterate quickly
• Define and formally document the product strategy and roadmap
• Run beta and pilot programs with early-stage products and enhancements
• Perform product demos to internal associates and clients as needed
• Research appropriate business and/or technology relationships as related to development of product initiative.

EDUCATION: Bachelor’s degree required, advanced degree preferred.

EXPERIENCE: 4-7 years Product Management experience within the service industry, high tech or advanced CRM applications preferred. 3 years of progressively increasing project or management experience and responsibilities. Experience building and managing teams is a plus. Previous experience analyzing trends and market developments.

SKILLS:

• Service Oriented/Internal Customer Service
• Strategic Partner/Global Perspective
• Strategic Thinking
• Business or Technical Acumen
• Planning
• Continuous Improvement & Innovation
• Conflict Resolution
• Executive Presence
• Excellent written and verbal communication skills
• Performs a variety of tasks where a wide degree of self-solutioning is expected
• Needs a strong blend of project management, financial and technical aptitude
• Strong presentation skills
• Self-directed; requires minimal supervision on work products
• Detail-oriented with solid analytical skills
• Ability to foresee potential issues within the product life cycle, and to plan accordingly
• Ability to develop business relationships and partnerships as needed
• Influence cross-functional teams without formal authority
• Delivering products from new product concept to release
• Communicate complex product concepts in writing
• Detail oriented; ability to develop detailed requirements plans then execute on those plans
• Priority minded - ability to identify and execute on only the most important issues (stay focused)
• Sense of urgency - ability to know when to act quickly to proactively solve problems
• Effectively utilize available resources and delegates work to achieve objectives
• Innovative and passionate about making a difference
• Experience in product roadmap planning and execution
• Understanding of full product life cycle
• Ability to work independently, with limited direction

Hiring In

• United States: Texas

The anticipated closing date to submit applications for this role is November 18th, 2026.

Originally posted on Himalayas

We’re looking for a Product Manager to lead high-impact product initiatives across TestAssure’s platform. In this role, you’ll operate as a senior individual contributor who combines strategic product thinking with strong execution leadership. You’ll own complex problem spaces end-to-end—driving product direction, aligning stakeholders, and delivering measurable customer and business outcomes.

This is a great role for someone who thrives in a lean environment, enjoys ambiguous challenges, and can work closely with engineering, services, go-to-market teams, and leadership. In this role, you will also build and shape how the Product team will operate and collaborate at TestAssure.

What You’ll Do

• Own key product areas from discovery through launch and iteration, with clear success metrics.
• Translate company strategy into product initiatives, and prioritized work.
• Lead customer discovery, synthesize feedback, and use data to identify opportunities.
• Define product requirements and shape solutions in partnership with Engineering and Success.
• Drive alignment across stakeholders (Sales, Customer Success, Marketing, Support, Leadership).
• Support and improve product foundations (scalable product ops processes and tooling)
• Partner with GTM teams on positioning, pricing/packaging considerations, launches, and enablement.
• Ensure product experiences are scalable, intuitive, and measurable—balancing UX, tech constraints, and business needs.
• Create clear documentation: product briefs, requirements, decision docs, and release notes/announcements
• Interact with other product team members working together to raise the bar on craft, clarity, and customer-centric decision-making.

What Success Looks Like (First 3-6 months)

• You own a major product bet or cross-team initiative that produces measurable impact (revenue, adoption, retention, efficiency).
• Initiatives and delivery cadences are smoother: priorities are crisp, decisions are documented, and outcomes are measurable.
• Teams trust your product judgment and clarity of direction.
• You strengthen our product culture through better discovery, experimentation, stakeholder alignment and improved ways of work

Requirements

What We’re Looking For

• 4+ years of PM (and/or PO experience), including SaaS/B2B or Enterprise background
• Proven track record shipping successful products as an individual-contributor in high-ownership, fast-paced environments.
• Track record of leveraging excellent UX instincts to simplify complex systems into intuitive, user-friendly experiences
• Strong product craft across discovery, road mapping and prioritization, execution planning, and data-informed decision making, with the ability to structure ambiguous problem spaces into actionable plans
• Uses AI tools to rapidly prototype and iterate on designs in collaboration with stakeholders
• Comfortable navigating technical debate and articulating the rationale behind product decisions with engineering, including scoping and technical constraints (no coding required)
• Excellent communication and stakeholder management, able to explain tradeoffs clearly to technical and non-technical audiences alike
• Experience leading change management, influencing team behavior and workflows without formal authority
• Familiarity with product analytics tools, experimentation, and customer research workflows

Nice to Have

• Experience with Workforce Management or similar environments
• Experience in QA tools/workflows or automation platform products
• Experience in designing and delivering AI/LLM based products
• Experience supporting pricing/packaging, monetization, or growth initiatives
• Experience in standing up data/insights foundations contributing to product success
• Prior experience at a startup or company under ~100 employees

Benefits

Why Join Us

• High impact role with visibility across the business.
• Opportunity to shape product strategy and execution in a growing SaaS company.
• Direct access to customers and company leadership.
• A collaborative, pragmatic team that values outcomes over process.
• Low egos, PE-backed, remote team (US and CA), health insurance, 401(k) employee match.
• Compensation is expected to be in the range of $110,000 to $140,000 USD. Remuneration and title will be based on experience, qualifications, and geographic location.

Location: Remote, North America, Eastern Time Zone working hours

Type: Full-time

Reports to: Head of Product

Originally posted on Himalayas

Senior Product Manager - Servicing (US Remote)

Why this Role Matters:

The Senior Product Manager - Servicing will own the product experience across Greenbox Capital’s servicing ecosystem, including both the tools used by internal team members and the experiences used by our customers.

This role is responsible for understanding business problems, customer needs, operational workflows, and team-member pain points, then translating those insights into scalable product solutions that improve efficiency, usability, and business outcomes.

You will serve as the architect of business impact, defining the problems we should solve, shaping the future-state experience, establishing requirements and success measures, and partnering closely with Technology to bring those solutions to life.

Salesforce is currently a key internal platform supporting servicing and may expand into additional areas of the business over time. While Salesforce experience is valuable, this is not a Salesforce administrator or technical architecture role. We are looking for a strong product leader who knows how to solve business problems from both the customer and team-member perspective.

In addition to owning the servicing experience, this role will support other strategic initiatives across the company through Greenbox Capital’s product pod structure.

This role reports to the Chief Operating Officer and works closely with Technology, Operations, Underwriting, Risk, Sales, Data, and other business teams.

What Success Looks Like:

Here’s how your time might break down (actual time can shift depending on business needs):

• Servicing Product & Experience Ownership - Owning the roadmap and experience across customer-facing servicing capabilities and internal team-member tools
• Product Discovery & Delivery - Identifying the right problems to solve and moving initiatives from discovery through development, launch, and iteration
• Business Process & Workflow Optimization - Redesigning workflows, reducing friction, and identifying opportunities to simplify, automate, or improve how work gets done
• Cross-Functional Product Leadership - Partnering across Product, Technology, Operations, Underwriting, Risk, Sales, and Data to solve high-priority business problems
• Product Adoption & Business Impact - Ensuring new capabilities are adopted, used effectively, and produce measurable improvements in customer and business outcomes

How you’ll be measured:

Servicing Product & Experience Ownership:

• Own and evolve the product roadmap for Greenbox Capital’s servicing experience
• Develop a deep understanding of customer journeys, team-member workflows, operational challenges, and business needs
• Define product priorities based on customer value, operational impact, business outcomes, effort, and strategic importance
• Design future-state experiences and workflows that simplify processes and improve outcomes
• Ensure internal tools and customer-facing experiences work cohesively across the servicing lifecycle

Product Discovery & Delivery:

• Lead product initiatives from problem identification and discovery through launch and iteration
• Conduct discovery with customers, team members, and business stakeholders to understand root problems before defining solutions
• Translate complex business needs into clear product requirements, user stories, acceptance criteria, and measures of success
• Maintain backlog clarity and establish thoughtful prioritization across competing initiatives
• Partner closely with Technology throughout development, QA, release readiness, and implementation
• Evaluate product performance after launch and drive continuous improvement based on data and user feedback

Business Process & Workflow Optimization:

• Identify friction, unnecessary complexity, manual work, and breakdowns within servicing and operational workflows
• Determine when processes should be redesigned, simplified, automated, or enabled through technology
• Design scalable future-state workflows in partnership with business and Technology stakeholders
• Identify opportunities to improve or expand the use of Salesforce and other platforms
• Ensure new solutions integrate effectively with existing systems, data, and operational processes
• Balance immediate business needs with longer-term scalability

Cross-Functional Product Leadership:

• Partner with Operations, Underwriting, Risk, Sales, Technology, Data, and other teams to solve priority business problems
• Support strategic initiatives outside the core servicing roadmap through Greenbox Capital’s product pod structure
• Create alignment around problem definition, requirements, priorities, trade-offs, and success measures
• Communicate product direction and decisions clearly to technical and non-technical stakeholders
• Challenge assumptions and help teams distinguish between symptoms, root causes, and the right solution

Product Adoption & Business Impact:

• Define clear success measures for major product initiatives
• Monitor adoption, workflow utilization, customer experience, operational performance, and relevant business outcomes
• Partner with stakeholders on UAT, training, documentation, release communication, and change adoption
• Identify where released capabilities are not producing the intended outcomes and determine what needs to change
• Continuously improve the product based on user behavior, feedback, operational data, and business performance

You’re a Strong Fit if You:

• Think about product through the lens of the customer, the team member, and the business outcome
• Naturally seek to understand the problem before jumping to a solution
• Can take messy, ambiguous business challenges and turn them into structured product opportunities
• Understand how operational workflows, technology, data, and customer experience intersect
• Know how to distinguish between improving an existing process and designing a better future-state process
• Can translate business needs into clear requirements that Technology teams can execute
• Are comfortable challenging assumptions and asking why a process exists before automating it
• Balance strategic product thinking with hands-on execution
• Prioritize based on impact rather than simply responding to the loudest stakeholder
• Communicate clearly with both technical and non-technical audiences
• Use data, user feedback, and business context to make product decisions
• Are comfortable operating in a fast-moving environment where priorities and business needs evolve
• Demonstrate strong ownership and accountability from problem identification through business outcome
• Adapt well in a distributed team environment and collaborate effectively across functions

What You’ve Done Before:

• Bachelor’s degree required, preferably in Business, Computer Science, Information Systems, or a related field
• Minimum 5 years of product management experience delivering complex software or technology-enabled products
• Demonstrated experience translating customer, user, and business problems into scalable product solutions
• Experience leading product initiatives through discovery, requirements definition, prioritization, development, launch, and iteration
• Experience working closely with engineering or Technology teams throughout the product lifecycle
• Experience improving operational workflows, business systems, or internal tools
• Experience using data and customer or user feedback to inform product decisions
• Experience managing competing priorities and maintaining a clear product backlog or roadmap
• Experience working with Salesforce as a product or business platform preferred
• Experience building products that serve both internal users and external customers preferred
• Experience in fintech, lending, servicing, payments, alternative finance, or another operationally complex environment preferred
• Experience working within cross-functional product pods or similar delivery models preferred

Tools and Expertise You’ll Bring:

• Product strategy and roadmap development
• Product discovery and problem definition
• Customer journey and user workflow analysis
• Business process and future-state workflow design
• Product requirements and user story development
• Backlog management and prioritization
• Agile or Scrum product development methodologies
• Internal tools and customer-facing product experiences
• Salesforce-based product environments
• Workflow automation and operational systems design
• Product analytics and data-informed decision-making
• UAT, release readiness, and product adoption
• Analytics platforms such as Power BI, Tableau, Sigma, Looker, or Databricks
• SDLC and product management tools such as Azure DevOps, Jira, Linear, or Shortcut
• Vendor, platform, and integration management

What to Expect from Our Interview Process

We believe in a respectful, efficient, and transparent hiring experience. Here’s what you can expect (subject to changes depending on role):

Step 1: Initial Phone Screen

Step 2: Recruiter Interview

Step 3: Interview with Chief Operating Officer

Step 4: Product / Business Working Session

Step 5: Cross-Functional Leadership Interviews

Step 6: References, Offer & Background Check

What's In It For You:

💸 Competitive Pay - We know your worth and we pay accordingly.

🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge.

🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned.

🩺 Full Benefits Package - Health, dental, vision, 401K with employer match

🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Wear Green First, Pull the Thread, Move the Needle, Courage Over Comfort, Think Bold, Win Together, and Own the Outcome

Originally posted on Himalayas

Job Summary: The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a customer pain point or need based on his/her deep and first hand understanding of the customer. He/she will prioritize and communicate production customer issues and defects based on relevant data for timely resolution and also lead the demo to key stakeholders at program milestones.

Responsibilities:

Customer Focus
• Interacts frequently with customers, and generates customer requirements.
• Anticipates customer needs and prioritizes those for the organization.
• Understands how his/her role impacts customer satisfaction.
• Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
• Predicts short term market changes and implications on the product.
• Continuously aims to meet customer expectations without compromising the commercial viability of the product.

Data-Driven Decision-Making & Analysis
• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
• Demonstrates the ability to make trade off decisions between potential product capabilities.
• Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
• Effectively manages day-to-day issues and problems without intervention.
• Generates new ideas by analyzing product data for insights.

Go to Market & Product Marketing Lifecycle
• Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
• Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
• Offers Train-the-Trainer sessions in support of operations for market rollout.
• Assists on collateral for sales demonstrations and customer events.
• Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.

Product Delivery & Development Lifecycle
• Solves customer issues with product features that achieve business goals and metrics.
• Has a deep understanding of his/her feature area and develops prototypes.
• Participates in product discovery, according to defined process, for new product development.
• Manages portions of the product lifecycle.
• Is familiar with SDLCs as identified by management e.g. agile processes.

Strategy & Commercial Acumen
• Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
• Independently uses information derived from competitive analysis to drive product direction and strategy.
• Understands, formulates and budgets the operating costs required to deliver the revenues.
• Creates product development plans including opportunity assessment and business case.

Technical Skills
• Considers high-level technical approaches to use when prioritizing functionality.
• Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
• Has a firm grasp of data and technical architecture principles and best practices.


Competencies:

Personal Capability
Practices Self-Development
• Continually develops depth and breadth in key competencies
• Takes concrete actions relating to feedback to improve performance
• Actively seeks feedback from others
• Understands own strengths and weaknesses and looks for opportunities to build on both

Solves Problems and Analyzes Issues
• Is able to ask effective questions and collect facts from multiple sources in order to solve problems
• Is able to effectively identify and analyze problems and propose solutions
• Effectively manages day-to-day issues and problems without intervention

Innovates
• “Brainstorms“ with others to look for different approaches to current process and tasks
• Looks for opportunities to develop new ideas or thinking within own role
• Experiments with new ideas as part of role

Interpersonal Skills
Communicates Powerfully and Prolifically
• Demonstrates effective conversational skills, including active listening and questioning
• Shares information relevant to own role
• Participates in team presentations

Collaboration and Teamwork
• Encourages co-operation between all members of the team
• Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
• Helps people to resolve conflict
• Identifies and removes barriers to team performance
• Identifies ways for further collaboration across teams

Builds Relationships
• Establishes rapport with others on the team and across teams
• Works effectively with others to get work done
• Treats all individuals with respect
• Handles difficult situations, minimizing conflict
• Inspires and motivates others to high performance
• Brings enthusiasm to the team
• Gets to know others in the team and what is important to them
• Observes behaviours and models self after the others
• Leads by example by performing at high levels

Develops Others
• Shares own specialist skills and knowledge with other members of the team
• Acts as a buddy to new individuals on a team
• Looks for opportunities to provide feedback to others

Focus On Results
Drives for Results
• Works hard to achieve objectives
• Stays focused on key commitments
• Works with others to achieve joint goals
• Looks to overcome obstacles or barriers to performing

Experience (US Only) and Education

Suggested Minimum Years of PM Experience: 4-6 years

Critical Experiences:
• Recognized as full owner of a product or multiple features
• Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
• Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
• Successful participation in customer engagements.

Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

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Originally posted on Himalayas

The Product Manager owns product planning and execution across the full product lifecycle — gathering and prioritizing customer and market requirements, defining the product vision, establishing product strategy, and working closely with Engineering, Design, Sales, Marketing, and other stakeholders to build and launch successful products and capabilities.

Modern product management moves faster than it used to. We expect our PMs to work fluently with AI tools and with our design system, using both to compress the distance between an idea and something a customer can actually react to. In practice that means synthesizing research in hours rather than weeks, producing clickable prototypes instead of static wireframes, and pressure-testing hypotheses with working artifacts before committing engineering capacity. The bar is not “uses AI” — it is judgment about where AI accelerates the work and where human verification is non-negotiable.

The Product Manager brings the team a deep knowledge of users, the market, how existing products are actually used, and which outcomes matter most. The PM establishes and tests product hypotheses and ensures investments support the company’s overall strategy and goals. Together, Product Management, Design, and Engineering discover, plan, and build effective solutions that deliver on the product vision.

The Product Manager is the evangelist for their product area — providing transparency into the product development process, building alignment across company stakeholders, and effectively sharing the product vision and strategy.

RESPONSIBILITIES

Vision, Strategy & Roadmap

• Develop, validate, and communicate the product vision and strategy for your assigned areas.
• Own and maintain product roadmaps, communicating status, sequencing, and trade-offs to internal stakeholders.
• Partner with Product Leadership to prioritize your area within the overall portfolio, and identify and manage cross-team dependencies.
• Participate in product pricing and packaging decisions.

Discovery & Research

• Conduct user and market research to build a deep understanding of user and buyer personas, critical customer segments, and the competitive landscape.
• Use AI-assisted research and synthesis — interview transcription and thematic analysis, support-ticket and usage-data mining, competitive teardowns — to shorten time-to-insight, while validating conclusions with real customers rather than trusting model output.
• Frame explicit hypotheses, define what evidence would disprove them, and run lightweight experiments before large investments.
• Work directly with product and usage data — query it, chart it, and size opportunities without waiting on an analyst.

Design, Prototyping & Definition

• Partner with Design on exploratory, interaction, and fit-and-finish work.
• Build your own low- and mid-fidelity mockups and clickable prototypes using our design system and AI-assisted prototyping tools — enough fidelity to test a concept with customers and align stakeholders, with craft-level design owned by Design.
• Treat the design system as a shared language: compose from documented components and tokens, reuse established patterns, and surface gaps rather than inventing one-off solutions.
• Translate user needs into crisp problem statements, user stories, and acceptance criteria. Use AI to draft and stress-test these artifacts — and own their final quality and accuracy.

Delivery

• Participate with Engineering in the agile sprint process, including sprint planning, backlog refinement, and retrospectives.
• Lead prioritization and backlog management for your area, serving as the primary point of contact for technical teams.
• Favor small, frequent releases over big-bang launches — use feature flags, staged rollouts, and internal dogfooding to learn quickly and de-risk delivery.
• Establish product goals, and set and track the metrics that show whether they were met.

Launch & Adoption

• Lead the product launch process for new products and capabilities in collaboration with Marketing, Sales, Support, and Customer Success.
• Equip product launch teams with the positioning, demos, and enablement material they need — and stay accountable for adoption after launch, not just the ship date.
• Close the loop: monitor post-launch metrics and customer feedback, and feed what you learn back into the roadmap.

SKILLS AND EXPERIENCE

• 3+ years of experience in agile product management.
• Deep understanding of product management methodologies across discovery, prioritization, and delivery.
• Demonstrated fluency using AI tools in day-to-day product work — research synthesis, drafting and stress-testing specs, prototyping, data analysis — with sound judgment about where AI output requires human verification.
• Hands-on ability to produce mockups and interactive prototypes using a design system and modern prototyping tools (e.g., Figma, component libraries, AI prototyping tools). You do not need to be a designer; you do need to be able to show, not just tell.
• Comfort working with data — able to write or generate queries, read dashboards, and quantify an opportunity independently.
• Experience conducting user and market research and synthesizing needs and opportunities.
• Superior communication skills to evangelize your product area and articulate user and business needs.
• Ability to identify and work with Design and Engineering to solve ambiguous problems.
• Self-motivated, with strong task and time management skills.

NICE TO HAVE

• Experience shipping AI- or ML-powered product capabilities, including the harder parts: evaluation, accuracy thresholds, human-in-the-loop design, and earning user trust.
• Background in B2B or enterprise SaaS, particularly in logistics, supply chain, or financial operations.
• Familiarity with feature flagging, A/B testing, and continuous delivery practices.
• Experience partnering with data or platform teams on API- and integration-heavy products.

Originally posted on Himalayas

The Product Manager, Onboarding plays a critical role in ensuring the product organization builds the right solutions in the right way by deeply understanding how the system operates today, how clients and associates use it, and what investments are needed to improve performance, stability, quality and ultimately scalability over time. This role includes writing user stories, requirements, and acceptance criteria, and leading cross-functional refinement sessions.

This role sits at the intersection of client needs, business priorities, technology capabilities, and cross-team execution. As a PM, you will be making informed trade-offs on how to maximize the velocity of the team, the sequencing of the work optimally, balancing effectively, instrument outcomes, and creating the flexibility needed for rapid experimentation. By maintaining a clear view of system health, dependencies, risks, and future opportunities, the Product Manager, Systems enables stronger product decisions, faster learning, more reliable delivery, and ultimately better end-to-end experiences.

Day to day, you’ll…

• Execute delivery of a defined roadmap for Onboarding initiatives that will enable assisted tax clients to easily provide their data and documents to H&R Block and have a successful tax engagement with their tax professional
• Ensure the successful execution and delivery of assigned features within large-scale products, organizing necessary resources through planning ceremonies, and supporting the product backlog while managing scope, schedule, quality, costs, resources and risks
• Write detailed user stories and requirements with acceptance criteria that can be properly translated into automated tests
• Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies, ensuring high performance and collaboration. Create an environment of psychological safety for innovation and foster a strong sense of ownership within the team
• Coordinate activities and report regularly to the product team and leadership; regularly conduct team retrospectives and drive resulting actions
• Utilize tools such as WalkMe, LaunchDarkly or Adobe Target to conduct tests and experiments. Use data to continuously evaluate and adapt strategies based on test results, focusing on delivering measurable outcomes
• Accountable for ensuring the quality of features delivered by the trio and achieving defined OKRs (Outcomes and Key Results)
• Foster strong collaboration with engineering, design, and business teams to ensure alignment and integration
• Engage in personal development to enhance product management competencies and adjacent functions such as Agile, Lean, DevOps, etc.

• Bachelor’s degree in Business, Management Information Systems, Computer Science or related area, or the equivalent through a combination of education and work experience
• 3 years of experience in product management or a related role
• Familiarity with formal product management methodologies
• Basic technical understanding to be able to engage with engineering teams and familiarity with technology delivery/software development methodologies (notably Agile, Lean, DevOps)
• Demonstrated decision making, analytical and problem-solving abilities
• Effective in leading teams/squads in a matrix management environment with demonstrated record of establishing priorities and deadlines
• Effective oral, written and interpersonal communication skills. Ability to communicate with all levels of internal associates, external vendors and business partners
• Ability to work effectively as a part of a team with minimal formal supervision or guidance

• Tax or financial industry background
• Familiarity in building mobile apps
• Formal product management certifications or training, or equivalent
• Expertise with product planning tools (ADO, TheyDo, Atlassian)

Originally posted on Himalayas

What you'll do

• Own the strategy, roadmap, and priorities for an assigned product or product area.

• Develop a deep understanding of customers, users, business needs, and market trends.

• Translate customer problems and business opportunities into clear product requirements and outcomes.

• Partner closely with Engineering and UX throughout discovery, development, testing, launch, and iteration.

• Prioritize features and initiatives by balancing customer value, business impact, technical considerations, effort, and risk.

• Gather and synthesize feedback from customers, Sales, Customer Success, Support, and other stakeholders.

• Use product analytics, customer insights, and market data to evaluate performance and guide decisions.

• Define success measures and monitor product adoption, utilization, customer experience, and business impact.

• Partner with go-to-market teams to support product launches, positioning, enablement, and adoption.

• Communicate roadmap priorities, product decisions, progress, and trade-offs clearly to stakeholders.

• Identify opportunities to leverage AI, automation, and emerging technologies to improve the product and customer experience.

• Use AI-enabled tools to improve product discovery, research, requirements development, analysis, and day-to-day product management.

• Continuously learn, test assumptions, and adjust priorities based on results.

What we're looking for

• Bachelor’s degree in Business, Technology, Computer Science, Engineering, Marketing, or a related field, or equivalent experience.

• 3–5+ years of product management, product ownership, business analysis, or related technology experience, with direct product management experience preferred.

• Experience working with software or technology products through multiple stages of the product lifecycle.

• Working knowledge of Agile product development practices and the Software Development Life Cycle (SDLC).

• Experience developing product requirements, user stories, roadmaps, and prioritization recommendations.

• Strong analytical and problem-solving skills with the ability to turn data and customer insights into product decisions.

• Ability to understand technical concepts and effectively partner with Engineering teams.

• Strong communication skills with the ability to translate between technical, customer, and business audiences.

• Experience collaborating across Engineering, UX, Sales, Marketing, Customer Success, Support, or similar functions.

• Comfort working through ambiguity, balancing competing priorities, and making informed trade-offs.

• Customer-focused mindset with genuine curiosity about how people use products and where their biggest challenges lie.

• Experience with product and collaboration tools such as Jira, Azure DevOps, Confluence, Figma, Miro, or similar platforms.

• Familiarity with AI-enabled tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies.

Preferred Qualifications

• Experience with SaaS, cloud-based, enterprise software, payments, retail technology, data, or platform products.

• Experience conducting customer discovery, competitive analysis, or market research.

• Experience using product analytics to measure adoption and inform roadmap decisions.

• Exposure to APIs, integrations, data platforms, or other technical product concepts.

• Experience participating in product launches and go-to-market activities

What Success looks like

You’ll be successful in this role when you understand the customer problem behind the request, not just the requested feature. You’ll bring clarity to competing priorities, build strong partnerships across teams, use data and customer insight to make thoughtful decisions, and consistently move products from idea to measurable customer and business value.

Originally posted on Himalayas