Product-Manager, Technical-Product-Manager, Product-Operations-Manager Jobs

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Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at

Role Overview

The Director, Product Analytics & Telemetry will define what "healthy" means for every product in Circana's portfolio. This role sets the standards and directs the build work for the shared telemetry and dashboard layer the rest of the organization relies on, giving every team a continuous, quantitative read on how products are performing and being used without needing to request a report. Director, Product Analytics & Telemetry partners with leaders from each product vertical to align product-specific instrumentation to shared, standardized definitions.

Job Responsibilities

• Define standardized usage and health metrics across every product vertical in the portfolio.

• Instrument products across the portfolio for usage and health telemetry from day one.

• Set priorities for self-serve dashboards product teams use directly, without requesting ad hoc analysis.

• Ensure delivery-health and risk signal surfaces automatically into roadmap planning and governance.

• Partner with each product vertical to align product-specific instrumentation to shared, standardized definitions.

• Continuously refine what "healthy" means as products and the portfolio evolve.

• Advocate for consistent, standardized metric definitions across product lines with different data shapes.

• Represent product health standards and telemetry findings to product and technology stakeholders.

Requirements

• 5+ years of experience in product analytics, data/BI, or a technical product management role, with strong quantitative fluency.

• Experience defining metrics and specifications precise enough for an engineer to build against.

• Experience directing a dotted-line, embedded, or cross-functional engineering resource.

• Comfortable standardizing definitions across product lines with different data shapes, including 2+ years directly managing or directing technical talent.

• Cross-vertical thinking, with a strong track record of standardizing metric definitions across multiple product lines or teams.

• Ability to influence senior product, technology, and business stakeholders.

• Direct experience with instrumentation or telemetry systems, and background working in a horizontal/platform team supporting multiple verticals, both preferred.

• Bachelor’s degree in data science, statistics, computer science, engineering, or a related quantitative field, or equivalent experience.

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.

• Seek Clarity: Embracing complexity to create clarity and inspire action.

• Own the Outcome: Being accountable for decisions and taking ownership of our choices.

• Center on the Client: Relentlessly adding value for our customers.

• Be a Challenger: Never complacent, always striving for continuous improvement.

• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location:This position can be located in the following area(s): Remote. This role is primarily internal-facing, with minimal travel expected beyond occasional team or leadership meetings.

*Required for job postings in the United States - Recruiter will insert pay transparency language (see below) to JD after kickoff call with manager*

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $150,000 to $159,000 USD.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and ourcandidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates.This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

Originally posted on Himalayas

About Ume Intelligence

Ume Intelligence is a marketing science company solving complex commercial problems for multi-location restaurant brands. We build modern analytics and automation infrastructure, paired with hands-on digital operations that turn operational data into measurable revenue.

We operate as a lean, high-leverage team with no walls between engineering and operations. We look for people who run toward technology, automation, and data models rather than away from them—and who evaluate success by real business impact (margin, demand, and net revenue) rather than vanity metrics or features shipped.

The Role

We are looking for a Forward-Deployed Product Manager to sit at the center of how Ume works: bridging our clients, our forward-deployed marketers, our founders, and our engineering team.

A restaurant brand’s demand comes from search, delivery marketplaces, its own customer database, and foot traffic past the door. These levers interact dynamically, yet restaurant operators lack the time to model any of it. You will own the software workflows that model these interactions and the operational mechanics that run on them every day.

When an operational edge case occurs for a client, you resolve it immediately and engineer safeguards so it cannot happen again. When an operator executes the same workflow manually for the third time, you convert it into a structured process, an automated check, or a software spec, and partner with engineering to build it.

This role starts with high-context individual ownership across product definition and client operations. As our deployment expands, the position is designed to transition into leading and scaling the team.

What You’ll Own

• Client operations, end to end. Take complete ownership of client operational data (menus, pricing architectures, localized promotions, search listings, and CRM segments across delivery aggregators). Maintain zero tolerance for client-facing discrepancies.

• Fix it, then prevent it. Catch issues before clients do. Trace each one to its cause and close the loop with a process change, an automated check, or a product fix, so the same problem does not come back.

• Product Discovery and Specifications: Synthesize feedback directly from brand operators, growth marketers, and company founders into structured product specifications. Validate and accept engineering releases, measuring whether features moved targeted operational or commercial metrics.

• Commercial and Unit Economics: Rigorously model client-level channel economics (net margins after commissions, ad discounts, and delivery fees) alongside internal unit economics (internal cost-to-serve per client account).

• The Technical-Commercial Bridge: Partner daily with software engineers, forward-deployed marketers, and company leadership, spending dedicated hours each week directly with brand executives. Translate ambiguous business problems into crisp technical requirements and explain technical capabilities in terms of commercial lift.

• Concurrent Program Delivery: Drive multiple client implementations, product features, and operational priorities in parallel without dropping critical details. Maintain clarity on which priority moves the needle each day.

• Team and System Scalability: Design the operating cadences, playbooks, and onboarding standards as the company grows, helping evaluate, hire, and train future team members.

Your First 90 Days

1. Day 30. You own day-to-day operations for at least one enterprise client account and have documented an end-to-end demand and margin map identifying key points of failure.

2. Day 60. You have specified and shipped at least one software improvement with clear commercial or operational metrics attached.

3. Day 90. You have eliminated a recurring class of client operational issues through an automated check or productized feature.

What You Bring

Experience & Background

• Around 4+ years in product management, product operations, forward-deployed engineering/ops, or a high-rigor analytics/consulting role where you owned measurable outcomes rather than slide recommendations. Tenure is a benchmark, not a rigid constraint; demonstrated execution takes precedence.

• Demonstrated experience working directly alongside engineering teams in a software company, venture-backed startup, digital agency or technical consulting environment.

• Relevant academic grounding (Engineering, Economics, Mathematics, Computer Science, or Business). An MBA or advanced degree from a premier global program (e.g., IIMs, ISB, INSEAD, or reputed US/European/Asian business schools) is a strong advantage, though demonstrated judgment and execution track record remain the primary evaluation criteria.

Core Competencies & Must-Haves

• Detail-Oriented: You spot the misconfigured price tier, the missing inventory item, and the conflicting campaign dates. You audit your own work before external stakeholders see it.

• Business-Savvy: You understand multi-unit retail economics and know how marketing, localized pricing, and aggregator commissions interact with store P&Ls.

• Technical Acumen: You are comfortable working with structured data schemas, spreadsheets, SQL-level data logic, platform APIs, and modern developer toolchains. You can debate technical trade-offs with engineers without needing to write production code.

• Systems Thinking: You naturally look for recurring patterns and architectural solutions rather than settling for repetitive manual interventions.

• Multi-Threading: You manage multiple concurrent operational threads cleanly, maintaining strict organization, proactive documentation, and clear stakeholder communication.

• Leadership & Trust: You build rapid credibility with engineering leads, commercial marketers, and enterprise clients, demonstrating the ability to drive alignment without formal authority.

• Executive Communication: Crisp, articulate written and spoken English. Much of our work is delivered through specifications, memos, and client updates, with frequent presentations directly to executive brand leadership.

Nice to Have

• Domain background in restaurants, food & beverage networks, or multi-location retail brands.

• Hands-on familiarity with third-party delivery marketplaces (DoorDash, Uber Eats, Grubhub), local search/SEO ecosystems, or retention CRM architectures.

• Experience with restaurant POS ecosystems, dynamic pricing engines, or revenue management systems.

• Daily utilization of modern AI workflows (prompt frameworks, local automation scripts, LLM interfaces) to accelerate operational velocity.

• Experience hiring, onboarding, or mentoring technical operators or junior product managers.

Working Hours

• Full-time schedule with flexibility outside core touchpoints.

• We expect dedicated collaboration hours with US clients and our forward-deployed marketers, typically between 6:00 AM and 12:00 PM US Pacific Time.

How Performance Is Measured

You will operate with modern automation tools, analytics infrastructure, and engineering resources. With that leverage comes a clear standard for analytical rigor, client impact, and operational discipline:

• Execution Precision & Quality Assurance (35% Weight):
  In multi-location brand operations, accuracy across pricing, menu configurations, and campaign setups directly protects client margin and trust.
  Target: Zero high-severity client-facing defects on live accounts; 100% adherence to pre-launch validation workflows.

• Product Impact & Workflow Leverage (30% Weight):
  Converting real operational friction into software specifications that remove bottlenecks and expand team throughput.
  Target: Identified problems successfully specified, accepted by engineering, and deployed; measurable reduction in manual operational time across client accounts.

• Commercial Economics & Account Health (20% Weight):
  Measurable commercial improvements across client channels and internal cost-to-serve metrics.
  Target: Progress against client-specific net margin targets and proactive containment of account service costs.

• Stakeholder Leadership & Dependability (15% Weight):
  Cross-functional trust with software engineers, marketing operators, and client leadership during core US collaboration windows.
  Target: Consistent schedule reliability during US Pacific overlap hours, proactive stakeholder communication, and high ratings across client and internal reviews.

What We Offer

• Competitive Full-Time Compensation: Stable, competitive monthly base salary benchmarked for high-performing talent.

• Meaningful Equity Participation: Opportunity to earn stock options and hold real equity upside in a venture-backed, high-growth US company as we scale.

• Paid Time Off & Holidays: Generous paid annual leave plus observed corporate holidays.

• A Path to Lead: Direct path to expand the forward-deployed product function and step into team leadership as organizational headcount grows.

• High Leverage, Low Bureaucracy: Direct exposure to founders, clients, and core architecture in an environment with minimal meetings and zero political bloat.

Originally posted on Himalayas