Get the chrome extension Product Manager, Agentic AI Platform & Integrations - Remote
The Cigna Group
Help shape the platform behind the next generation of AI-powered healthcare experiences. In this role, you will connect business needs with scalable technology, making it easier for teams across Cigna to launch intelligent, personalized service journeys. You will join a collaborative team that is ambitious about innovation and compassionate about improving every customer and advocate experience.
Responsibilities
- Lead the onboarding of new lines of business and customer journeys to the Agentic Servicing (voice & chat) platform, with a focus on reducing friction and accelerating value.
- Turn business and customer needs into clear, prioritized product requirements for APIs, data exchanges, authentication, routing, workflow orchestration, and other platform services.
- Partner with engineering and architecture to deliver capabilities that are secure, resilient, reusable, and aligned with enterprise standards.
- Create alignment across business, operations, analytics, engineering, and architecture teams by clarifying priorities, decisions, risks, dependencies, and tradeoffs.
- Identify platform gaps and prioritize enhancements that improve adoption, simplify implementation, and create value across multiple business areas.
- Guide capabilities through planning, testing, rollout, and adoption, adjusting plans as new information and feedback emerge.
- Use platform performance, adoption measures, and implementation outcomes to guide continuous improvement and product decisions.
- Build trusted partnerships and influence outcomes across a complex enterprise without relying on formal authority.
Required Qualifications
- 3+ years of experience in product management, business analysis, platform delivery, or a related role.
- Experience partnering with technical teams to define requirements and deliver technology solutions.
- Experience leading cross-functional initiatives with multiple stakeholders, priorities, and dependencies.
- Ability to break down complex integration and implementation challenges into clear, actionable plans.
- Strong written and verbal communication skills, including the ability to explain technical concepts, tradeoffs, and priorities to varied audiences.
Preferred Qualifications
- Bachelor's degree in business, technology, a quantitative field, or a related area.
- Experience with platform products, APIs, integrations, or enterprise technology implementations.
- Experience with conversational AI, Agentic AI, automation platforms, contact center technology, or digital self-service solutions.
- Working knowledge of API-based architecture, authentication services, system integrations, and enterprise data flows.
- Experience translating business requirements into scalable capabilities that can be reused across teams or business units.
- Experience in healthcare, insurance, financial services, or another regulated industry.
What Success Looks Like
You will help business partners adopt Agentic AI capabilities with confidence, enable technical teams to deliver integrations that support changing needs, and improve platform adoption, implementation speed, and business value. You will thrive here if you enjoy learning, solving complex problems, and bringing people together to build scalable AI-powered experiences.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 109,700 - 182,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Originally posted on Himalayas
Senior Product Manager - Integrations and Orchestration
Agiloft
Position Overview
The Sr. Product Manager, Integrations owns the product strategy, roadmap, and direction for Agiloft's integrations platform — spanning the Integration Hub, external API capabilities, Model Context Protocol (MCP) implementations, and the orchestration layer. This is a senior, strategic role embedded within the Product – Integrations team, reporting directly to the VP of Product, Integrations.
This PM defines where the integrations platform goes — not day-to-day operations. You will work closely with engineering, customer success, GTM, and external partners to build a platform that unlocks connectivity, reduces implementation friction, and positions Agiloft as the integrations leader in CLM.
Job Responsibilities
- Define and drive the multi-quarter roadmap for Agiloft's Integration Hub, aligning feature investment to customer needs, competitive positioning, and platform scalability.
- Set clear priorities across connector ecosystem, task/consumption management, monitoring, and enterprise-grade reliability. API Strategy
- Own Agiloft's external API surface — versioning, developer experience and authentication patterns.
- Define standards for how the platform exposes data and actions, enabling both integration partners and enterprise customers to build reliably on top of Agiloft. MCP & AI Orchestration
- Lead product strategy for Model Context Protocol and AI-driven orchestration capabilities, enabling Agiloft's AI features to connect intelligently with external systems and agents.
- Define how Agiloft becomes a first-class participant in the emerging AI agent ecosystem. Orchestration Layer
- Define how Agiloft enables customers to design, deploy, and manage multi-step, multi-system workflows — across integration hub and the Agiloft MCP.
- Drive toward a platform that supports event-driven, low-latency, and high-reliability automation patterns at enterprise scale. Cross-functional Leadership
- Partner with engineering, design, CS, sales, and legal tech partners to translate market needs into shipped, high-quality capabilities.
- Serve as the connective tissue between product, field, and technical teams — ensuring the roadmap is grounded in both strategy and execution reality. Market & Customer Feedback Loops
- Synthesize customer data, analyst input, competitive signals, and field feedback into prioritized, differentiated product strategy.
- Establish a continuous discovery cadence with CS, sales, and key customers to keep roadmap decisions grounded in real-world usage. Platform Standards & Scalability
- Define integration architecture standards, consumption models, and platform health metrics that guide both product investment and customer success motions.
- Partner with engineering to establish the technical guardrails that make Agiloft integrations stable, observable, and scalable at enterprise scale. Performance Metrics
- Roadmap execution – What percentage of roadmap items are delivered on time.
- Platform adoption: Integration Hub management, enabling product owners to achieve activation and usage growth across the customer base
- Strategic impact: Contribution to competitive positioning in CLM integrations — analyst recognition, win/loss signals, expansion ARR tied to integrations
- AI/MCP readiness: Shipped MCP capabilities enabling Agiloft's AI agents to connect with and orchestrate external tools
Integration Hub Strategy & Roadmap
Required Qualifications
- 5–8 years of product management experience, with at least 2 years owning an integration, API, or platform product
- Strong command of REST API design, integration architecture patterns, and developer experience principles
- Demonstrated ability to own a multi-quarter roadmap and drive execution across engineering and cross-functional teams
- Experience working with iPaaS, workflow automation, API gateway, or middleware technologies
- Ability to translate complex technical concepts into clear product requirements and measurable customer value
- Strong communicator who can influence without authority across engineering, CS, sales, and leadership
- Comfortable operating in a fast-moving, remote environment with multiple concurrent workstreams
Preferred Qualifications
- Experience with MCP (Model Context Protocol) or AI agent tooling, orchestration frameworks, or LLM integrations
- Familiarity with Workato, MuleSoft, Boomi, Tray, or comparable iPaaS platforms
- Background in CLM, legal tech, ERP, CRM, or enterprise SaaS integrations
- Experience defining API-first product strategy and developer enablement programs
- Exposure to event-driven architecture, webhooks, async integration patterns, and consumption-based platform models
- Experience partnering with OEM or embedded integration providers
- Background in platform product management, developer tools, or technical ecosystem programs
What Makes a Strong Fit
- Strategic thinker who can zoom out to set direction and zoom in to unblock engineering
- Technically fluent without needing to own the code — comfortable going deep on architecture, APIs, and data models
- Driven by platform outcomes — adoption, reliability, extensibility — not just feature launch counts
- Builds momentum through clarity: crisp PRDs, decisive prioritization, and decisions that hold under pressure
- Able to distinguish between tactical customer requests and strategic platform investments
- Focused on building repeatable, scalable platform capabilities — not solving one-off problems
- Deep-dive on Integration Hub: customers, usage patterns, pain points, and competitive gaps and set a Product Owner up for success.
- Take on the current MCP roadmap and continue to refine and deliver MCP features.
- Define the MCP strategy: what Agiloft ships, how it connects with AI agents, and what the go-forward architecture looks like
- Establish a feedback loop with CS, sales, and key customers to keep the roadmap grounded in real usage
- Ship at least one meaningful integration platform improvement with measurable customer impact
- Align with engineering on scalable integration architecture standards that guide both build decisions and customer success motions
In Your First 6 Months
Originally posted on Himalayas