Senior Product Manager
HealthEquity
Our Mission
Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.
Overview
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
How you can make a difference
HealthEquity Marketplace is a managed affiliate marketplace for health and wellness that helps our members get more health and healthcare per dollar. Our telehealth and digital health programs are our cornerstone offerings, bringing our members Rx and clinical solutions that deliver better outcomes across metabolic, men and women's health, hormone therapy, skincare, sleep, nutrition, and other care areas.
We are seeking a Senior Product Manager, Digital Health to be our visionary for our telehealth experiences and offerings. This role identifies the right clinical offerings and partners to deliver them, guides the experience and commercial components, builds, launches and operates a full complement of clinical offerings. You own our rapidly growing tele and digital health portfolio end to end, including driving the optimal member experience across every program. You will run and curate a portfolio that blends white label pathways with branded partnerships, and own the product experience, partner relationship, and business outcomes for each program across intakes, retention, and revenue.
What you will be doing
Portfolio strategy and vision
Set and drive the strategic vision for HealthEquity's digital health offerings, positioning it as the cornerstone of our Marketplace value proposition
Define the specific offerings, resulting therapies, and expected business / health outcomes from the portfolio
Own the end to end member experience across the digital health portfolio, even where that experience is executed through a partner rather than built by HealthEquity
Decide, by program and care area, whether a white label or third party experience best serves member experience and quality of outcome, and revisit as partners and programs evolve
Set targets for subscribers, revenue, and churn by program, and own the plan to deliver them
Partner and provider ownership
Own the end to end relationship for every partner or provider in the digital health portfolio
Source, evaluate, and onboard new partners, and manage renewal, expansion, and renegotiation of existing ones
Hold partners accountable to volume, quality, and service level commitments, and manage the partnership through underperformance, escalation, or exit when needed
Bring heavy hands on influence to the white label partner experience, shaping intake, prescribing flow, refill and adherence journeys, and support touchpoints so they meet our high bar of clinical and experience standards
Subscriber, revenue, and Retention ownership
Own the P&L level outcomes for the digital health portfolio: subscriber growth, revenue, margin, take rate, and churn
Build and maintain the unit economics and churn models that inform pricing, promotion, and partner terms
Diagnose churn and retention issues by program and cohort, and drive the fixes, whether product, partner, packaging, or offering
Merchandising and demand generation
Decide what gets highlighted across the digital health category: which programs, which offers, and in what order
Drive copy and creative that reflects the offer accurately and converts, working directly with brand and content teams
Run the promotion calendar and strategy for the category, including launches, seasonal pushes, and offer testing
Partner with demand and growth teams to drive awareness and conversion into the right program for each member
Cross functional leadership
Work closely with Compliance and Legal on eligibility, licensing, and clinical program requirements across states and categories
Partner with Engineering and Design on the white label experience and any custom UX needed to differentiate the offering
Represent the digital health category to Marketplace and HealthEquity leadership, including performance reviews and investment cases for new categories or partners
What you will need to be successful
6+ years of experience in cash-pay clinical ecommerce or DTC digital health with direct or indirect ownership of revenue, subscribers, and / or retention
Experience managing third party telehealth, pharmacy, or clinical provider relationships, such as white label, private label, or platform models
Working knowledge of subscription unit economics: patient starts, retention, LTV, CAC, and payback
Strong partner and merchant management skills
Comfortable operating with ambiguity in a 0 to 1 to 100 scaling environment
Preferred qualifications
Experience running merchandising or promotion strategy in an ecommerce or DTC setting, including copy and creative decisions
Experience in metabolic, weight loss, women's health, men's health, skincare, or lifestyle categories
Familiarity with HSA/FSAs and employer benefit programs.
This is a remote position
Salary Range
$120500.00 To $157000.00 / yearBenefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:
- Medical, dental, and vision
- HSA contribution and match
- Dependent care FSA match
- Uncapped paid time off
- Paid parental leave
- 401(k) match
- Personal and healthcare financial literacy programs
- Ongoing education & tuition assistance
- Gym and fitness reimbursement
- Wellness program incentives
Onboarding & Travel
This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.
This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.
HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.
Why work with HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
You belong at HealthEquity!
HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.
HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.
At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Originally posted on Himalayas
Senior Product Manager
Alira Health
🔗Are you being referred to one of our roles by a connection in Alira Health? If so, please apply using the referral link emailed to you.
Join our global team dedicated to innovation and initiative, where physical walls and different time zones don’t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.
Job Description Summary
The Product Manager will own and evolve key areas of SpherePX, with a particular focus on AI-enabled care pathways and personalized digital health experiences. The role combines product management, healthcare, AI, behavioral insights, UX, and data to create solutions that improve patient and healthcare professional experiences while operating safely within a regulated environment.A major focus of the role is identifying where AI and personalization can meaningfully improve care journeys, while maintaining patient safety, privacy, transparency, appropriate human oversight, and measurable value. The Product Manager will contribute shaping the product roadmap and drive evidence-based product decisions, using user feedback, analytics, and real-world insights to measure outcomes, manage product risks, and continuously evolve the product in line with user needs, business priorities, and regulatory requirements.
Ideal candidate: An experienced Product Manager with 10+ years of experience building complex digital products, strong systems thinking, UX and analytical skills, and experience with AI-powered and personalized user experiences. Healthcare/digital health experience, behavioral science expertise, and experience working in regulated environments such as MedTech or SaMD are strong advantages.
In short: This is an end-to-end digital health Product Manager role at the intersection of AI, patient experience, behavioral science, and regulated healthcare, with significant ownership over translating complex care needs into scalable, safe, and measurable product solutions.
Job Description
THE ROLE
Alira Health is an end-to-end partner for healthcare and life sciences, combining strategic, clinical, operational, data, and technology expertise to design and deliver patient-centered programs that create real-world impact. PCR-ENG is Alira Health’s Digital & AI Factory for precision health programs. SpherePX is a configurable platform that supports the full care continuum, empowering patients, clinicians, and operational teams through AI-enabled decision support while keeping humans in control.
We are seeking a Senior Product Manager to help shape the next generation of SpherePX and drive the evolution of our AI-enabled care pathway solutions.
This person will play a critical role in creating intelligent, evidence-informed experiences that support proactive, personalized, and coordinated care. As AI becomes increasingly embedded within SpherePX, they will identify where it can create meaningful value for patients, healthcare professionals, and care teams, while ensuring it is applied in a safe, measurable, and human-centered way.
We’re looking for a detail-oriented product specialist who can bring together clinical needs, patient experience, behavioral insights, operational complexity, and data to shape clear product requirements and effective solutions.
This person will take end-to-end accountability for a product area, make high-impact trade-off decisions, and thrive in a fast-paced, agile, and regulated environment.
KEY RESPONSIBILITIES
- Own the Product Area: Lead the care pathway product end to end. From discovery and problem definition through solution design, delivery, launch, performance measurement, and continuous iteration.
- Drive Product Intelligence: Continuously assess the external product and technology landscape by benchmarking relevant digital health solutions, monitoring emerging innovations, market trends, and best practices to inform product strategy and roadmap priorities.
- Translate Complexity into Clear Requirements: Turn complex clinical, behavioral, operational, and technical challenges into simple, actionable product requirements while validating user needs, pain points, and adoption barriers.
- Cross-Functional Collaboration: Work closely with clinical, engineering, design, regulatory, and operational stakeholders to ensure product decisions are feasible, coherent, scalable, and evidence-informed.
- Ensure Responsible AI, Governance, and Compliance: Ensure product decisions respect human-in-the-loop principles, patient safety, privacy, consent, transparency, auditability, and the regulated environment in which SpherePX operates.
- Manage Product Risk: Identify and escalate product, clinical, behavioral, AI, technical, and operational risks or dependencies early and recommend practical paths forward.
- Drive Continuous Improvement: Use qualitative feedback, behavioral and product analytics, performance data, and insights from live programs to continuously improve the product and care experience.
- Drive Backlog Prioritization: Translate strategic priorities, evidences, user needs, and technical considerations into a prioritized backlog with clear user stories and acceptance criteria.
- Maintain Product Documentation: Keep product documentation current and consistent throughout the SDLC to support regulatory requirements, traceability, effective delivery, and clear stakeholder communication.
SKILLS
- 10+ years of Product Management experience, ideally with complex and scalable digital products or platforms.
- Excellent systems and critical thinking, with the ability to break down complex clinical, behavioral, and technical problems.
- Strong UX and human-centered product mindset, particularly for patient-facing and healthcare professional experiences.
- Excellent communication and stakeholder management skills, including the ability to work effectively with technical, clinical, and business teams.
- Experience with personalized or adaptive digital experiences, with an understanding of behavior change, motivation, engagement, adherence, and patient decision-making.
- Experience designing AI-powered user experiences, with a track record of applying AI to enhance user journeys through intuitive, personalized, and context-aware interactions that support engagement, decision-making, and behavior change, while maintaining user trust, appropriate human oversight, and measurable user value.
- Strong analytical and data literacy, with the ability to interpret data, define success metrics, and make evidence-based decisions.
Preference given to candidates with:
- Healthcare / Digital Health domain knowledge, with a solid understanding of care pathways, patient journeys, and healthcare ecosystems.
- Formal background in Behavioral Science, Psychology, Human Factors, or a related discipline.
- Experience in regulated healthcare environments, including digital health, MedTech, or SaMD.
WORK ENVIRONMENT
- Working Language: English (fluent proficiency required).
- Ways of Working: Remote, cross-functional teams.
- Main Tools: Jira, Confluence, Figma, and Microsoft Suite.
Languages
EnglishEducation
Contract Type
RegularSalary Range
The final offer will be determined within the applicable location-specific range and will depend on the candidate’s confirmed work location, relevant experience, skills, qualifications, internal equity, and role scope.
Europe: EUR 55,000–65,000 gross annuallyOriginally posted on Himalayas