Office of Innovation & Technology Jobs

The Creative Media Specialist develops and produces high-quality graphic design and visual communication materials that support the needs of City of Philadelphia departments. As part of the Office of Innovation & Technology’s Creative Services Group, this position creates accessible and engaging print and digital assets, maintains consistent visual standards, and collaborates with stakeholders to turn project requirements into effective design solutions. The role requires creative problem-solving, strong production skills, dependable project ownership, and the ability to adapt to changing priorities.

Key Responsibilities

•  Design and produce creative assets for campaigns, presentations, reports, brochures, signage, social media, and web-based communications.

•  Develop visual concepts that clearly communicate information, support project goals, and serve diverse City audiences.

•  Apply strong skills in layout, typography, color, composition, and visual storytelling to deliver professional work.

•  Adapt creative assets across print and digital formats while maintaining brand standards and visual consistency.

•  Collaborate with City departments and Creative Services colleagues to clarify project scope, content, deliverables, specifications, and deadlines.

•  Independently manage assigned projects from concept through final production, including revisions, approval coordination, and organized file delivery.

•  Proactively communicate project progress, risks, anticipated delays, and changing requirements to Creative Services leadership and stakeholders.

•  Balance multiple concurrent assignments and adjust workflows as priorities change, while maintaining quality and accountability.

•  Prepare accurate production-ready files for printing, distribution, publication, and handoff to vendors or partner teams.

•  Apply accessibility, inclusive design, and plain-language principles where appropriate to help make public-facing materials usable by residents.

•  Participate in creative reviews, share design knowledge, and stay current with relevant design practices to strengthen team deliverables.

• Must provide a portfolio of work or will not be considered.

Education

•  Bachelor’s degree in Graphic Design, Visual Communication, Illustration, or a related field; equivalent relevant professional experience will be considered.

Experience

•  2–4 years of professional graphic design experience in an agency, corporate, government, nonprofit, or in-house creative environment.

•  Demonstrated experience developing design materials for both digital and print use and taking assignments through final production.

•  Portfolio showing strong layout, typography, branding, and visual communication work across multiple formats.

Preferred Qualifications

•  Proficiency in advanced graphic design techniques, including typography, layout, branding, and digital illustration; familiarity with Adobe Illustrator, Photoshop, and InDesign, with experience in developing creative assets for print and digital platforms.

•  Familiarity with Figma, design systems, web graphics, or collaborative project-management tools.

•  Experience designing accessible materials or supporting public-sector, nonprofit, or mission-driven communications.

Graphic Design: Strong command of typography, layout, composition, color, and visual hierarchy.

Creative Execution: Ability to translate complex information into clear, compelling, audience-appropriate designs.

Technical Proficiency: Proficiency with Adobe Illustrator, Photoshop, and InDesign; knowledge of print and digital production workflows.

Project Ownership: Ability to plan and organize assignments, manage revisions, prioritize work, and meet agreed milestones.

Communication & Collaboration: Ability to present concepts, incorporate feedback, and flag scope or schedule challenges early.

Accessibility & Consistency: Ability to follow brand guidelines and apply practical accessibility and inclusive design principles.

Professional Judgment: Attention to detail, adaptability, self-direction, and a constructive approach to teamwork.

Salary cannot exceed $75,000

We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.  

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Dev-ops / data integration systems administration at the City offers a unique opportunity for impactful, dynamic work and professional growth, leveraging cutting-edge technologies. This is a position on a diverse team of engineers, analysts, and GIS specialists, contributing to developing, maintaining, and optimizing our data pipelines and integration strategies, assisting departments and agencies to innovate and enhance the City’s service to its residents.

This role will work closely with a senior Systems Engineer to support and enhance existing infrastructure. The dev-ops / data integration systems engineer will help deploy and streamline the team’s various server stacks and automations that host the City’s data engineering infrastructure, pipelines, models, and integrations. The team (CityGeo) uses a blend of open source, custom developed and off-the-shelf tools, including Kubernetes, Docker, OpenTofu (Terraform), Python, Bash, DBT, GIS, Apache Airflow, Jenkins, Postgres, PostGIS, AWS, GitHub, GitHub actions, MuleSoft as an iPaaS and SAS API provides like ArcGIS Online and CARTO.

Some prominent services the team is responsible for include DataBridge, OIT’s enterprise data warehouse, AIS, the City’s custom address information systems which supports public address search and internal geocoding, and Airflow, a custom workflow generator and orchestrator for departmental integrations (https://metadata.phila.gov/) and open data publishing (https://opendataphilly.org/). Some examples of OIT’s commitment to serving the public through the effective and innovative integration of City open data include:

https://Atlas.phila.gov

https://property.phila.gov

https://Openmaps.phila.gov

https://streetsmartphl.phila.gov/

www.phila.gov/solarmap

www.phila.gov/stressmap

We are looking for a candidate who is not only technically skilled but also passionate about leveraging data to improve City operations and community life. This team is fundamental to the innovation of City services that directly affect residents. If you are eager to contribute to a team that values innovation, efficiency, service-oriented work and data-driven decision-making, we encourage you to apply.

Essential Functions

• Design and implement new deployment and automation strategies for maintaining and updating various server stacks in the cloud (AWS(primary)/Azure) on Linux and Windows servers, using Infrastructure as Code (IaC) and other best practices
• Configuring various system health monitors using Grafana, AlertManager, and Prometheus, AWS CloudWatch, SNS
• Work closely with data engineers to support integration and open data initiatives, developing and maintaining critical systems like the City’s DataBridge, Airflow, MuleSoft and AIS.
• Design, develop, expand and refine existing data pipelines using Apache Airflow, custom Python-based software, and other tools.
• Write clear, descriptive technical documentation for systems/applications, partner with data stewards of various technical levels and communicate technical details to non-technical stakeholders.

• Previous work experience in a dev-ops or related role that included managing systems/software stacks in a production environment with proper testing/deployment practices.
• Bachelor’s/advanced degree in Computer Science, Information Systems, a related field or equivalent work experience.
• Dedication to making Philadelphia municipal government more robust, efficient, and equitable.
• Previous work in a public sector or large organization setting is a plus.

Competencies:

• Clear and concise writing and communication skills – documentation driven.
• Creative problem-solving and critical thinking.
• Efficient time management and the ability to manage multiple workflows simultaneously.

Knowledge and Skills:

• Proficient in Systems Administration (Linux preferred, but we work with Windows too).
• Proficient with CLI (Linux and PowerShell), Bash and Python.
• Proficient with Kubernetes and Docker
• Automation Mindset: Leverages automation for maintainability/security with CI/CD pipelines.
• Familiar or ability to learn tools like GitHub Actions, Terraform, Jenkins, Airflow.
• Understanding of Git/GitHub for version control and CI/CD pipelines.
• Experience or ability to learn databases administration (Postgres preferred) and SQL (proficiency a plus).
• Experience working with cloud technologies, containers, and orchestration tools (AWS: Batch, ECS, EKS, CloudWatch).
• Experience working with spatial datasets a plus.

Abilities:

• Troubleshoot system health and understand the basics of deploying maintainable systems.
• Maintain clean and secure data environments.
• Work effectively in a hybrid (on-premises and cloud) environment.
• To communicate complex technical concepts in understandable terms.

Salary cannot exceed $87,550

We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.  

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Data Engineering at the City is a unique opportunity for meaningful, exciting work and professional development using state-of-the art technologies and software development best practices. This is a position on a diverse team of engineers, analysts, and GIS specialists, contributing to developing, maintaining, and optimizing our data pipelines and integration strategies, assisting departments and agencies in innovating, and enhancing the City’s service to its residents.

The data engineer/integration specialist will develop an intimate understanding of the City’s diverse data and contribute to improving the City’s data engineering infrastructure, pipelines, models, and integrations. The team uses a blend of open source, custom developed and off-the-shelf tools, including Python, Bash, SQL, DBT, GIS, Docker, Terraform, Apache Airflow, Jenkins, Postgres, PostGIS, AWS, GitHub, Github actions, MuleSoft as an iPaaS and SAS API providers like ArcGIS Online and CARTO.

Some prominent services the team is responsible for include DataBridge, OIT’s enterprise data warehouse, AIS, the City’s custom address information systems which supports public address search and internal geocoding, and Databridge-Airflow, a custom workflow generator and orchestrator for departmental integrations (https://metadata.phila.gov/) and open data publishing (https://opendataphilly.org/). Some examples of OIT’s commitment to serving the public through the effective and innovative integration of City open data include:

https://Atlas.phila.gov

https://property.phila.gov

https://Openmaps.phila.gov

https://streetsmartphl.phila.gov/

www.phila.gov/solarmap

www.phila.gov/stressmap

We are looking for a candidate who is not only technically skilled but also passionate about leveraging data to improve City operations and community life. This team is fundamental to the innovation of City services that directly affect residents. If you are eager to contribute to a team that values innovation, efficiency, service-oriented work and data-driven decision-making, we encourage you to apply.

Essential Functions

• Working with business partners of varying technical ability to understand how their data is produced, stored, and updated, designing enhancements to optimize enterprise integrations and public data accessibility.
• Design and develop new and expand and refine existing data pipelines using Apache Airflow, custom Python-based software, and other tools to connect diverse systems of record, centralized databases, and SaaS environments, improving data platform components, data governance, master data management, data standardization, enrichment and quality assurance.
• Play a key role in enterprise integration and open data initiatives, developing and supporting critical systems like the City’s DataBridge, Databridge-Airflow and AIS.
• Write clear, descriptive technical documentation for systems/applications, partner with data stewards of various technical levels and communicate technical details to non-technical stakeholders.

• Bachelor’s degree in Computer Science, Data Science, Information Systems, Geography/GIS, or a related field. Equivalent work experience may be considered.
• Demonstrated experience in data engineering or a similar role, with a focus on data management/integration/ETL/ELT.
• Proven track record with Python, SQL, and database management.
• Experience with working with modern data engineering tech stack.
• Familiarity with development of custom ETL/CI/CD tools and the ability to learn and adapt to new technologies.

Previous work in a public sector or large organization setting is a plus.

Competencies:

• Clear and concise writing and communication skills.
• Creative problem-solving and critical thinking.
• Ability to work with data from diverse domains.
• Efficient time management and the ability to manage multiple workflows simultaneously.
• Ability to seek innovative opportunities and continuous improvement.
• Curiosity and willingness to learn new tools, packages, and best practices.
• Eagerness to participate in knowledge sharing and contribute to team discussions on coding standards.

Knowledge and Skills:

• Proficient in Python
• Familiarity with modern Python development practices (e.g., type annotations, data validation, automated testing) a plus
• Strong SQL skills and experience with databases (Postgres preferred).
• Familiarity with Docker, bash and minimal Linux server administration.
• Experience with cloud services (AWS preferred).
• Understanding of Git/GitHub for version control and CI/CD pipelines.
• Experience or ability to learn Airflow, DBT, Terraform, Kubernetes, Mulesoft.
• Experience working with spatial datasets a plus.
• Experience using command line interfaces.

Abilities:

• To reason about, model and manipulate complex datasets.
• To maintain clean and secure data environments.
• To work effectively in a hybrid (on-premises and cloud) environment.
• To communicate complex technical concepts in understandable terms.

To thoughtfully evaluate new data engineering tools and practices within a public service context.

Salary cannot exceed $95,605

We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.  

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Free Library Information Technology Team Project Manager will manage enterprise projects and processes for IT projects in the Free Library of Philadelphia. The Project Manager will interface with administration and be responsible for defining the scope of work, requirements, and deliverables for projects including timelines and quality control for on‐time and in budget completion of tasks. Candidates for this position should have experience managing projects, supervising and directing the work of small teams, and possess strong communication skills for engaging with a range of stakeholders. The Project Manager will manage projects through all phases of the project lifecycle, starting at intake through closing.

Essential Functions

• Coordinate, plan, track and manage projects of a multi‐member team.
• Prepare written and oral reports, memos, visualizations and presentations to communicate project objectives or outcomes and the results of spatial or statistical analyses to executives, nontechnical staff, and the public.
• Communicate and explain technical issues, spatial concepts, data and methods to non‐technical staff.
• Supervise the work of subordinate project team staff including the organization, prioritization, review, evaluation and approval of project deliverables.
• Assemble project team, identify needed resources, assign responsibilities, and develop timeframes to facilitate successful completion of project activities and deliverables.
• Determine project costs/ensures delivery on time and within budgetary guidelines.
• Engage departmental (business or operational) stakeholders to define the objectives, goals, deadlines and deliverables for projects and prioritize ad hoc requests for maps and reports.
• Prepare status reports, status summaries and dashboards for presentation to mid and senior level management.
• Ensure the complete documentation of projects, datasets and processes.
• Coordinate with OIT and FLP IT on the implementation of new technology, innovations or data management policies.
• Provide support, coaching and mentoring on project management best practices, as requested for project coordinator associates and business analysts
• Participate in meetings and trainings as required within the department.

• Completion of a Bachelor’s degree program at an accredited college or university with a major course work in Computer Science, Information Technology or a closely related field
• PMP certification or Master’s Certificate in Project Management preferred.
• A minimum of two years of professional experience performing project management on IT related projects including supervision and leadership of a team.

Competencies, Knowledge, Skills and Abilities

• Demonstrate leadership qualities such as conflict/issue resolution, the ability to run a project or serve as a project manager on a program team and can ensure a successful project lifecycle.
• Excellent communication skills (verbally and in writing) for effective communications with stakeholders and senior business leadership of departments and agencies participating in projects.
• Experience managing and coordinating small teams on technical projects.
• Experience in project planning and time management for teams.
• Ability to create and maintain good working relationships and collaborations while being able to work independently and take initiative.
• Experience with technical project requirements gathering.
• Experience with project tracking applications including Microsoft Project.
• Excellent presentation skills.
• Demonstrate strategic thinking and high professional ethics.
• The principles of project management, systems delivery life cycle, and budgeting.
• IT project management best practices, principles, and techniques.
• Proficiency using Microsoft Office Professional Suite (Access, Excel, Word, Powerpoint).

Preferred Skills:

• Proficiency in statistical methods and analysis.
• Experience scripting languages including Python.
• Experience with concepts and applications of servers, storage, mainframes, monitoring, metrics and performance management, data center facilities management, managed services, and cloud computing.
• Active Directory and Sharepoint management.

Salary: $75,000-$85,000

Salary cannot exceed $85,000

We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

• Resume
• A cover letter 

Please note: Applications will not be considered without a cover letter.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Free Library of Philadelphia (FLP) is one of the largest public library systems in the world. As an important cornerstone of the Philadelphia community, FLP has a mission to advance literacy, guide learning, and inspire curiosity. The long-term vision of the FLP is to build an enlightened community devoted to lifelong learning. For over 100 years, the FLP has championed education in and out of the classroom, providing no cost resources for literacy and learning.