LH Pathways - Behavioral Health Otpt Jobs

Luminis Health Anne Arundel Medical Center

Title:  Counselor I

Department:  Luminis Health/Behavioral Health Pathways

Reports To:  20002-10035-0006360

Cost Center/Job Code: 20002-10035-000645

FLSA Status:  Non - Exempt

Position Objective:

This position serves as primary counselor, case manager, and group facilitator for patients with primary substance use and co-occurring mental health disorders.  Our treatment philosophy is based on evidence based practices and multiple pathways to recovery; all staff collaborate to provide a treatment environment of learning, growth, and individualized clinical interventions to foster patient success.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Provide assessment and counseling to individuals and groups along with integrated case management:
   • Provide biopsychosocial assessment to patients as assigned.
   • Provide collaborative treatment planning, case management, discharge planning and linkage with appropriate level of care and/or community resources.
   • Conduct individual counseling sessions per level of care while establishing therapeutic alliance and maintaining effective working relationships with patients.
   • Determine patient strengths; integrate patient’s expressed goals and measurement based care into treatment planning including achievable steps with specified target dates and documenting/recognizing patient’s progress.
2. Facilitate psychoeducational and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence.
3. Demonstrate knowledge of ASAM, DSM V criteria, Evidence Based Practices, and medications used in substance use treatment, relative to the assessment,  reassessment, and treatment of patient needs throughout the episode of care.
4. Maintain chart documentation, under supervision, according to Joint Commission, COMAR, Luminis Health and Pathways’ requirements.
5. Work collaboratively as part of a multi-disciplinary team:
   • Provide back-up support to multi-disciplinary staff as needed including supervision of treatment environment if needed.  Conduct drug testing (and searches as applicable) in accordance with regulatory standards, clinical judgement, and level of care requirements.
   • Collaborate with other Pathways Counselors and staff to manage emergent and complex patient problems, concerns or other issues including cross-coverage of patients assigned to other counselors as needed.
   • Participate in clinical and multi-disciplinary team meetings and supervision, along with in-service and other assigned trainings.
   • Work collaboratively with all patients and staff to ensure that care is delivered to each patient based on their unique needs, strengths, values and preferences.
6. Luminis Behavioral Health provides multiple levels of care; every staff member has a role in our patients’ success and staff may be asked to work in other areas of admission or treatment as needed. 

Educational/Experience Requirements:

Required Minimum Education. The minimum level of education for this position includes an AA/AS degree from an accredited college or university with coursework in behavioral health.

Required Minimum Experience: One year work experience in behavioral health care including individual and/or group counseling for individuals with substance use disorders is required.

Required License/Certifications:

Current approval as an Alcohol and Drug Trainee (ADT) from the Maryland Board of Professional Counselors and Therapists is required.

Current Basic Life Support (BLS) certification through approved Luminis Health system required within 30 days of hire.

Driver’s license and driving record with no more than two points.

Knowledge, Skills, Abilities:

Ability to work cooperatively and collaboratively with all types of disciplines and personalities while maintaining a positive and healthful work environment. 

Display personal attributes of compassion, integrity, honesty and willingness to engage in critical self-appraisal. 

Demonstrate ability to balance initiative/working independently while accepting feedback and direction.

Working Conditions, Equipment, Physical Demands:

Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Flexibility to work occasionally outside normal daytime work hours.

Must be able to observe and note patient behaviors as needed including during group activities.

Must be able to hear typical environmental sounds including during some background noise.

Can understand and operate from the conceptual basis of tasks and activities.

Ability to move tables and chairs for setting up rooms for counseling. 

There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Position Objective:

Functions as the receptionist for the back desk, greeting patients and answering incoming calls. Checking in the patients and making sure appropriates forms are completed and signed by the patient.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Answers Intake Calls, completing the encounter in EPIC to gather sufficient history of substance use  and documents insurance details.
2. Schedules appropriate appointments in a timely manner and refers caller to appropriate staff if needed.
3. Interacts with clinical staff as needed.  Attends and participates in staff meetings.
4. Assembles new outpatient records with all contents needed. 
5. Provides support, maintains chain of custody and clearly and accurately labels outpatient urine specimens for drug Screens according to established policies and procedures. Collects payments and provides receipts for drug screen payments as needed.
6. Completes patient registration in the electronic medical record. Provides information and support to Pathways staff on the registration system.
7. Provides administrative assistance to the Outpatient Department, managing office functions to include supply inventory, billing and invoices.
8. Analyzes, sorts, composes and maintains statistical information for preparation of all reports such as C PI/QI reports.
9. Posts charges on a daily basis.
10. Coverage for the financial counselor as needed. Provides front desk coverage as needed.

Educational/Experience Requirements:

• High school diploma or equivalent.
• Three years in a clerical position requiring inventory and entry of patient/business chares.
• 35 wpm and Numerical skills and previous computer experience is required.
• Data entry and management of database software and exposure to medical terminology preferred.
• Ability to work flexible hours.
• A focused individual with experience in attention to detail is required.
• Previous job responsibilities that demand extensive public contact and innovative handling of difficult customer service request.

Required License/Certifications: 

• None

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands -

_{Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.}

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.