IT & Telecoms|Software Testing,IT & Telecoms,Engineering|Technical Support Engineer,Engineering,Engineering|Applications Engineer Jobs

Responsibilities

- Provide L2/L3 production support for Appian BPM applications.
- Monitor applications and resolve incidents, problems and service requests within SLA.
- Troubleshoot Appian workflows, process models, SAIL interfaces, integrations and data issues.
- Perform RCA and permanent fixes for recurring/complex production issues.
- Analyze requirements and deliver enhancements, bug fixes and change requests.
- Support application deployments, releases and production validation.
- Troubleshoot REST/SOAP APIs, SQL and third-party integrations.
- Coordinate with L1, business, infrastructure and vendor teams for issue resolution.
- Prepare/support technical documentation, KT and operational procedures.

Required Skills

- Strong hands-on experience in Appian BPM.
- Experience in Appian development, enhancement and L2/L3 production support.
- Good knowledge of SAIL, Process Models, Records, Integrations and Appian Administration.
- Strong SQL and API troubleshooting skills.
- Good incident management, debugging and RCA skills.
- Experience working in Agile/ITIL production support environments.

Experience

- 6+ years of relevant Appian experience preferred.
- Experience in 24×7/rotational offshore support is an added advantage..

Title: Senior SAP HCM Payroll and Time Consultant
Location: Hershey, PA (Remote Hybrid)
Duration: 6+ Months of Contract

Must-Have skills for the role: 1) SAP HCM payroll USA and Canada 2) SAP Time Management Positive and Negative 2) PCR s and Schema skills
Nice-to-have skills: Integration with SuccessFactors to SAP on premise, Replication, Experience in Mexico Payroll
Years of experience needed:15 years
Please provide a robust job description so that Supplier can submit quality candidates. Please list minimum 6 primary job duties/responsibilities:
"Support SAP HCM On-Premise Payroll and Time Management(Positive and Negative)l configuration based on business requirements, with strong hands-on experience in PCRs (Personnel Calculation Rules) and Schemas.
"Participate in requirement-gathering sessions with business and IS partners.
"Handle high-priority incidents and effectively manage the incident queue.
"Assist in preparing functional design documents (FDDs), test plans, and test execution for configuration and change requests.
"Collaborate with the team during User Acceptance Testing(UAT) and help resolve functional defects.
"Participate in weekly status review calls with the client and internal teams to review progress of work
"Prepare and maintain functional specifications for system enhancements and custom developments.
"Work closely with ABAP HR technical team and integration teams for enhancements.
"Adhere to project timelines, documentation standards, and change management processes.

Genesis10 is currently seeking an Application Support Engineer for an Onsite position with a Global Financial Institution located in Pennington, NJ. This is a 12+ month contract opportunity.

In this role, you will collaborate with business and development teams to troubleshoot and resolve application issues from the field. The ideal candidate will leverage knowledge of Splunk, React.js, and .NET to provide effective technical support.

Responsibilities:

• Work with business users and development teams to address application issues
• Troubleshoot and resolve technical problems reported from the field
• Utilize monitoring and UI technologies to investigate and support applications

Requirements:

• Proven experience with React.js
• Strong knowledge of .NET Core
• Familiarity with using Co-pilot

Desired skills:

• Experience in an application support role
• Knowledge of Splunk

Pay range: $45.85 - $53.85 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Sr. Application Support Engineer Financial Services
Work Location: Weehawken, NJ 7086 (Hybrid)
Contract duration 12 months

Primary Skills: FIS Clear vision Oracle PLSQL Couchbase Azure Cloud/SRE Knowledge
Secondary Skills: Cloud Infra Knowledge & Orchestration


Detailed JD:
Primary Skillsets:
Key Product Knowledge:
FIS Clear Vision
Cleared Derivatives Trade Clearing



Database Engineering:
Oracle PL/SQL writing/debugging batch procedures, loops, and fixes
Couchbase NoSQL data lifecycle management (pruning, archiving, updating)


Financial/Trading Systems Domain:
Exchange-Traded Derivatives (ETD) Clearing Domain Knowledge
Multi-exchange gateway operations (CME, ICE, Eurex, SGX, Comex, CBOT)
Market data flow (CCP vs non-CCP)
Trade data processing


Operational/SRE Practices:
Log analysis and incident troubleshooting
Writing runbooks/postmortems
Shell scripting for automation
Documentation-driven workflows

Secondary Skillset:
Cloud Infrastructure & Orchestration:
Kubernetes administration (pods, CronJobs, PVCs, Secrets, ConfigMaps, resource limits/requests)
KEDA autoscaling with time-based/cron triggers (including timezone-sensitive scheduling)
Helm chart authoring and deployment (values.yaml, templates, environment overlays)

Job Description:
The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support. The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multi-tasking environment. The role is Chicago-based, with at least 3 days per week onsite and occasional night/weekend support.

Mandatory skills:
Mainframe skills( COBOL,JCL,DB2,VSAM) Troubleshooting Analytical

Job Description:

• The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications.
• The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies.
• The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support.
• The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multitasking environment.
• The role is Chicago-based, with at least 3 days per week onsite and occasional night/weekend support.

Mandatory skills:
Mainframe skills( COBOL,JCL,DB2,VSAM) Troubleshooting Analytical

Responsibilities

- Provide L2/L3 production support for Appian BPM applications.
- Monitor applications and resolve incidents, problems and service requests within SLA.
- Troubleshoot Appian workflows, process models, SAIL interfaces, integrations and data issues.
- Perform RCA and permanent fixes for recurring/complex production issues.
- Analyze requirements and deliver enhancements, bug fixes and change requests.
- Support application deployments, releases and production validation.
- Troubleshoot REST/SOAP APIs, SQL and third-party integrations.
- Coordinate with L1, business, infrastructure and vendor teams for issue resolution.
- Prepare/support technical documentation, KT and operational procedures.

Required Skills

- Strong hands-on experience in Appian BPM.
- Experience in Appian development, enhancement and L2/L3 production support.
- Good knowledge of SAIL, Process Models, Records, Integrations and Appian Administration.
- Strong SQL and API troubleshooting skills.
- Good incident management, debugging and RCA skills.
- Experience working in Agile/ITIL production support environments.

Experience

- 6+ years of relevant Appian experience preferred.
- Experience in 24×7/rotational offshore support is an added advantage..