IT & Telecoms|Software Testing,IT & Telecoms Jobs

Job Description

• Enters high volume of daily cash receipts for all US customer accounts
• Posts lockbox payments by recording transactions received from several lock boxes into our system
• Responsible for reconciling cash transactions, third party remittances, and credit card payments
• Downloads, posts, and reconciles electronic remittance files
• Monitors unapplied and unidentified receipts and works with business units for timely resolution
• Works with the billing and collections representatives to resolve posting problems
• Submits checks to virtual lockbox scanner as needed
• Performs the setup of new customers
• Adheres to internal standards, policies and procedures.
• Answers inquiries about client cash applications from partners and clients
• Participates in special projects as required
• Performs other duties as assigned.

Role Name:
L2 Support, Duck Creek applications
Location - Jersey City, NJ 

JOB DESCRIPTION:
Job Description

Position TitleSenior Technical Lead

Client Chubb

Experience10 to 12 years in Duckcreek Policy development

Responsibilities



10 Years experience on Duck Creek Policy 7x strong

1 Experience in PC insurance with very good understanding of underwriting rating insurance rules forms etc
2 Strong experience on Duck Creek Example Author Server Express
3 Handson experience in design build and configure to meet business requirements and perform unit testing
4 Experience in using debugging Tools like Data Tester Example Utility Trace Monitor TSV Debugger etc
5 Would be performing technical review of all the development activities
6 Added advantage if experienced in custom development in Skins
7 Ability to estimate the requirements
8 Provide L2 production support for Duckcreek Applications Policy
9 Analyze troubleshoots and resolve production incidents service requests and defects within SLA agreed upon
10 Perform RCA and propose permanent fixes for recurring and critical issues
11 Monitor and support MQ message flows
12 Handle data fixes and Config changes in Duckcreek
13 Experience in code checkinout merging and deployment to higher environment
14 Ability to guide developers technically and functionally
15 Agilescrum experience
16 Effective communication

Application Support Lead
new york city, NY
Job Description

Must Have Technical/Functional Skills

Application operations, incident/problem/service request management
Production monitoring, stabilization, runbooks, RCA and release support
SLA/KPI governance and managed-services delivery
Onsite coordination, customer communication and shift/on-call readiness

Roles & Responsibilities
Lead L1/L2/L3 support operations and production governance
Own major incidents, RCA, problem elimination and service restoration
Maintain runbooks, operational controls and release-readiness checks
Coordinate customer stakeholders and offshore support teams

In addition Support lead should be able to do the following
1. Able to work in shifts.
2. Play the role of onsite co-Ordinator for offshore
3. Able to conduct RCA and provide and Implement solutions as part of L2/L3 Support

Generic Managerial Skills, If any

Customer-facing communication and concise executive reporting Onsite offshore coordination across distributed teams Structured ownership, prioritization, risk escalation and collaboration Ability to work independently while following enterprise governance and security standards

Job Description

• Enters high volume of daily cash receipts for all US customer accounts
• Posts lockbox payments by recording transactions received from several lock boxes into our system
• Responsible for reconciling cash transactions, third party remittances, and credit card payments
• Downloads, posts, and reconciles electronic remittance files
• Monitors unapplied and unidentified receipts and works with business units for timely resolution
• Works with the billing and collections representatives to resolve posting problems
• Submits checks to virtual lockbox scanner as needed
• Performs the setup of new customers
• Adheres to internal standards, policies and procedures.
• Answers inquiries about client cash applications from partners and clients
• Participates in special projects as required
• Performs other duties as assigned.

Role Name: Mobile Application Sr. Tester
Work Site: Chicago, IL (Onsite)

JD:-
o Collaborate with Product Owners, business stakeholders, and cross-functional teams to understand requirements, validate integrations, and ensure alignment with business processes and customer experience goals
o Design and execute comprehensive test strategies covering functional, regression, usability, and cross-platform testing with primary focus on manual and exploratory testing
o Manage test planning, execution, defect tracking, and triaging using tools like JIRA, Zephyr, and Confluence, ensuring timely resolution and quality reporting
o Drive quality initiatives across distributed teams, handle multiple priorities, and ensure delivery within timelines through strong leadership, coordination, and problem-solving skills
o Gain in-depth understanding of the technology landscape, including mobile apps, web platforms, APIs, and system integrations, to identify risks and improve test coverage
o Contribute to continuous improvement by optimizing test processes, selectively leveraging automation where beneficial, and participating in Agile ceremonies (stand-ups, demos, retrospectives)

Remote position but need local to IL
Mandatory Skills : Informatica MDM Administration, INFORMATICA-MDM, MDM Conceptual
Define and implement test data strategies for MDM ETL applications
Lead testing of ETL pipelines of data marts and data warehouses
Identify data validation scenarios and ensure coverage for data migration transformation and integration
Design develop and optimize tests to validate ETL workflows
Validate data governance data quality rules and golden record creation
Write and review complex SQL queries for data validation with respect to given business rules transformation logics
Collaborate with business analysts QA and development teams to understand data requirements and ensure coverage
Automate test data generation and provisioning processes
Primary Skills
Strong experience in MDM Testing
Handson experience in ETL Testing
Advanced SQL skills for complex queries and stored procedures
Strong understanding of data modelling relational databases and data warehousing concepts
Experience in data quality checks and troubleshooting data issues
Good knowledge of Python for automation and data processing
Secondary Skills
Familiarity with AgileScrum methodologies
Exposure to cloudbased data platforms like Azure Data Factory

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.


Outsystems Application Support Resource
Remote
6 12-month contract

Overview
The team recently launched an OutSystems-based workflow application that is currently in hypercare. This role will focus on supporting, maintaining, and enhancing the application while ensuring it continues to meet security and compliance standards. Applications are reviewed through the SPOT security process, and any identified issues are tracked through remediation and closure.

Team Structure

• Hypercare support will initially be handled by a single dedicated resource.
• The broader team consists of 5 members and is considered stable.
• The application launched approximately 4 months ago.
• Support volume is expected to increase as adoption and usage grow.

Key Responsibilities

• Quickly learn the application, business workflow, and OutSystems environment.
• Become the subject matter expert (SME) for the application over time.
• Manage, troubleshoot, and resolve application defects.
• Monitor and remediate issues identified through security reviews.
• Maintain application documentation and support processes.
• Take ownership of ongoing application health and stability.
• Act as the primary internal champion for the platform.
• Implement enhancements, new features, and application upgrades as needed.
• Collaborate with stakeholders to ensure ongoing support and maintenance needs are met.

Required Skills & Experience

• Strong hands-on OutSystems experience.
• Proven application support and production issue resolution experience.
• Development background with the ability to diagnose and resolve technical issues.
• Experience managing defects through resolution.
• Ability to work independently with a high degree of ownership and accountability.
• Strong troubleshooting and problem-solving skills.

Preferred Qualifications

• Familiarity with application security standards and remediation processes.
• SQL knowledge and database troubleshooting experience.
• Experience supporting workflow-based applications in a production environment.

Ideal Candidate Profile
This is not a junior-level role. The team is seeking a technically strong OutSystems professional who can take ownership of an existing production application, serve as the go-to expert, drive issue resolution, maintain security compliance, and support future enhancements as the application scales.



For more information and other jobs available please contact our recruitment team at (url removed) . To view all the jobs available in the USA and Asia please visit our website at (url removed) .

Utility Operations Application Specialist
Job Number: (phone number removed)  
Use your skills where environmental innovation meets global impact. ECLARO is looking for an Utility Operations Application Specialist for our client in Paramus, NJ.
 
Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery. If you’re ready to make a meaningful impact, this opportunity is for you.
 
Position Overview:

• An experienced Utility Operations Application Specialist to provide operational application support for our regulated utility, with primary focus on Mobile Workforce Management (MWM) and Enterprise Asset Management (EAM).
• This role serves as a key liaison between field/operations teams and technical delivery partners to ensure these mission-critical platforms are stable, secure, and optimized to support day-to-day utility operations.
• The specialist will troubleshoot and resolve complex application and data issues, support reporting and integrations, and partner on configuration and enhancements within controlled change processes.
• Strong utility operations experience with hands-on technical skills particularly SQL proficiency to support and improve work execution and asset lifecycle business processes.

 
Responsibilities:

• Administer, monitor, and maintain MWM and EAM applications to ensure reliable performance.
• Provide Tier 2/3 application support for end users (operations, field, dispatch, planners), including triage, troubleshooting, and root-cause analysis.
• Track incidents and requests in ServiceNow, coordinate resolution with internal teams and vendors, and document fixes/workarounds to prevent recurrence.
• Execute controlled changes: deploy configuration updates, support application upgrades/patching.
• Ensure data integrity, security, and compliance with required utility/IT controls (access management, audit evidence, change control, and documentation).
• Write and optimize SQL queries for data validation, troubleshooting, and operational reporting.
• Support integrations and data flows (APIs/interfaces) between MWM/EAM and dependent systems.
• Develop and maintain support documentation (runbooks, troubleshooting guides, configuration notes, etc).
• Assist with installation, configuration, and troubleshooting of required applications on desktop and mobile devices; coordinate with IT as needed to resolve device or deployment issues.
• Conduct user training and provide ongoing support to ensure optimal use of applications.
• Perform system health checks and proactively identify areas for improvement.
• Assist in project planning and execution for new application implementations or major upgrades.
• Participate in on-call rotation for critical system support.

 
Required Qualifications:

• Bachelor's degree or equivalent required
• 5+ years of experience in utility operations and related applications
• Strong background in enterprise asset management and/or mobile workforce management systems (knowledge of Meter Management / AMI metering is a plus)
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work effectively with both technical and non-technical stakeholders
• Passion for environmental sustainability and desire to make a positive impact
• Good understanding of utility operations and processes.
• Hands-on experience supporting Mobile Workforce Management (MWM) and/or Enterprise Asset Management (EAM) systems in a production environment.
• Strong SQL skills for troubleshooting, data validation, and reporting (Oracle and/or MS SQL Server preferred).
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong communication and interpersonal abilities.
• Experience working within IT service management and change control processes (ServiceNow/ITIL concepts).
• Ability to support and troubleshoot installations and configurations on Windows PCs and iOS devices, including connectivity, certificate/VPN, and version compatibility issues.
• Knowledge of IT security best practices.
• Data analysis and reporting skills.
• Understanding of compliance expectations in a regulated utility environment.
• Ability to translate business requirements into technical solutions
• Proficiency creating and maintaining support documentation.
• Experience with agile methodologies
• Commitment to continuous learning and improvement

 
Preferred Qualifications:

• Experience with IFS MWM and/or specific EAM platforms (e.g., HxGN, Kloudgin).
• Metering/AMI or meter management exposure (e.g., Sensus, Itron, Neptune).
• Experience supporting integrations and interfaces (APIs, data flows) and coordinating issue resolution across teams/vendors.
• Exposure to scripting/automation (e.g., Python, PowerShell).
• Project coordination/management experience.
• Cloud Infrastructure Certification as a plus (AWS)

 
Pay Rate: $71.43/Hour.
 
If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

 
If interested, you may contact:
Gail Ramos
(url removed)
(phone number removed)
Gail Ramos | LinkedIn
 
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Key Responsibilities

• Plan and execute authenticated vulnerability assessments and manual penetration testing.
• Develop rules of engagement, testing methodologies, and risk-based assessment plans.
• Conduct web application, API, network, authentication, authorization, and privilege-boundary testing.
• Assess enterprise applications, including Oracle/ERP environments, PeopleSoft PIA, PeopleTools, and Integration Broker where applicable.
• Perform automated scanning and manually validate vulnerabilities to distinguish exploitable risks from false positives.
• Evaluate attack paths, security misconfigurations, and potential exposure of sensitive information.
• Prepare technical findings, remediation recommendations, and executive-level reports.
• Support occasional customer advisory discussions and future cybersecurity engagements.

Required Qualifications

• 7+ years of hands-on vulnerability assessment and penetration testing experience.
• Strong experience with enterprise web applications, APIs, network security, and authenticated testing.
• Proficiency with Burp Suite Professional, Nmap, TLS testing tools, and enterprise vulnerability scanners.
• Experience conducting production-safe penetration testing.
• Familiarity with Oracle, ERP, Red Hat/Linux, or similar enterprise environments.
• Ability to independently manage short-duration security engagements.
• Strong communication, documentation, and customer-facing advisory skills.
• Hands-on certifications such as OSCP, GPEN, GWAPT, GXPN, PNPT, or CREST strongly preferred.

Preferred Qualifications

• PeopleSoft PIA, PeopleTools, and Integration Broker security testing experience.
• Salesforce security assessment experience.
• Experience supporting higher education or regulated organizations.
• Previous independent consulting or cybersecurity advisory experience.