BFSI ServiceNow Presales Lead
ClifyX, INC
Position Title: BFSI ServiceNow Presales Lead
Location: Edison, NJ - The team is open to candidates looking for remote work - Travel: 25%.
Duration: Full-time
Job Description
Job Description
Responsibilities Include:
Lead presales & solutions effort for all ServiceNow opportunities for select Business units/region within BFSI (Banking, Financial Services & Insurance) Business Group across
Enterprise IT (HR Operation, Customer Services, Procurement Operation, Security, GRC) and
Front, Back office and Middle Office Operation within Banking, Insurance, Wealth & Asset management
Security & Risk Offerings including, Security Incident response, Vulnerability response, TPRM, Audit and compliance management, etc.
Craft a solution strategy and value proposition which is contextual to customer's landscape, problem statement.
Author response (ppt, word) to RFX and proactive opportunities, defend solution with internal and end customer.
Carry TCV target, Build & manage opportunity pipeline engaging proactively with internal and external customer.
Collaborate with internal customer facing organization, horizontal functions like (hybrid cloud, BPS, CRO, CSP), technology COEs to mine opportunities, craft composite solutions for customers.
Create solution collaterals, collaborate with delivery to create success stories.
Be a Trusted Partner to customer, Build and nurture customer relationship, participate in delivery governance with customer, ServiceNow events for customer.
Collaborate with ServiceNow Partner and field sales organization to build and manage joint pursuits.
Engage in short-term consulting and advisory assignment with strategic Customers.
Amplify ServiceNow offerings for BFSI Business Vertical within customer, ServiceNow and Industry ecosystem.
Qualifications:
10+ years of overall IT experience of which 5+ years in ServiceNow ecosystem and 2+ years of experience in presales & solutions
The ServiceNow experience should include.
Strong Understanding of ServiceNow platform
Green field, Re-platforming implementation
Extensive experience with ServiceNow non-IT product (HRSD, CSM, IRM, SecOps, FSO, etc. ), as well as background of ITxM product ( ITSM, ITOM ITAM) and
Understanding of various Operating model for running ServiceNow in customer ecosystem including MSP/Direct, Centralized/Federated
ServiceNow Certification and Accreditation
Sound understanding of AI/Gen AI/Agentic AI architecture, solutions, applicable use cases.
Experience working in Consulting & Advisory capacity for customer in ServiceNow space.
Experience with ServiceNow competition (BMC, Pega, Archer, Salesforce, Workday etc.) and adjacent products
Strong Understanding of SaaS platform offerings and, business model, alliance & channel
Technologist at heart and quick learner
Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation and
Self-starter, Team Player and motivated
Well versed in working in onshore-offshore model and open to travel
Preference will be given to candidates with:
Banking, Financial Services and/Insurance Background
Strong experience with ServiceNow non-IT product portfolio
Depth in ServiceNow CMDB, Discovery, AIOPS, ITAM, EA product portfolio
ServiceNow consulting & advisory experience.
Energetic with "Can Do attitude.