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Technical Business Systems Analyst

CapTech Consulting

**
Richmond, Virginia
Basic
Posted about 19 hours ago
Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical stakeholders to define complex solutions, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large-scale integration, modernization, and enterprise transformation efforts spanning multiple systems, technologies, and lines of business. 

This Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. Successful candidates are comfortable translating business objectives into technical requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data challenges. You will play a hands-on role throughout the full delivery lifecycle, helping teams move from unclear problems to well-designed, scalable, and maintainable solutions. 

  • Quickly become familiar with client business challenges, processes, and technology landscapes in order to act as a trusted advisor and subject-matter partner to stakeholders. 
  • Act as a key contributor on cross-functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation. 
  • Support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent. 
  • Translate business objectives into detailed functional and technical requirements that guide architecture, development, testing, and deployment activities. 
  • Partner with architects, engineers, and product teams to support solution design, including data modeling, API and integration requirements, interface definitions, and system workflows. 
  • Analyze data to understand current-state structures, data quality, and business impact, and help define how data supports future-state solutions. 
  • Support complex system integrations by documenting data mappings, business rules, system interactions, and upstream/downstream dependencies. 
  • Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable. 
  • Evaluate current-state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options and recommendations. 
  • Write and refine epics, user stories, acceptance criteria, and backlog items as part of an Agile delivery team. 
  • Coordinate and support integration testing, system testing, and user acceptance testing (UAT) activities, including requirements traceability and validation. 
  • Identify risks, dependencies, assumptions, and impacts across business processes, systems, and integrations. 
  • Communicate clearly and effectively with technical teams, business stakeholders, and executive leadership, adapting your message to your audience. 
  • This role should expect a hybrid client-site schedule, with regular onsite visits each week based on engagement requirements. 

Business Systems Analyst

Apollo Technology Solutions LLC

**
Richmond, Virginia
Basic
Posted about 19 hours ago
Title: Business Systems Analyst
Location: Richmond, VA ( Hybrid)
Duration: 12+ Months
Interview : Web Cam Interview Only
Job Description:
The Client Investment Decision Support (IDS) team are the primary data stewards for the Investments Department. IDS connects data to investment analysis by overseeing all aspects of the data management life cycle. They work closely with investment programs to understand their business data and decision support requirements, develop tools to extract valuable and timely information, and continuously improve processes and systems to ensure high levels of data integrity and availability. The team is seeking an experienced Business Systems Analyst with a strong background in business analysis, enterprise content management, requirements gathering, and testing. This individual will play a key role in evaluating current enterprise content management processes, identifying opportunities for improvement, and implementing technology-driven strategies to support enterprise-wide document governance and business performance.

Scope:
The Client seeking an experienced Business Systems Analyst to contribute to the following efforts:
  • Partner with Investment stakeholders to evaluate current enterprise content management ( "ECM ) practices; conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks.
  • Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements.
  • Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention.
  • Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks.
  • Develop a comprehensive understanding of investment systems, document repositories, and data architecture, including data flows and system integrations.
  • Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.
  • Develop and execute testing strategies to validate system changes, document workflows, and process improvements.
  • Support internal teams by developing job aids and conducting training on new technology and processes.
  • Contribute to data analysis, reporting, and document-driven insights to inform decision-making.
  • Proactively identify process improvement opportunities and drive solutions.
  • Contribute to strategic initiatives and special projects as directed by the IDS Research Director.

Required Skills :
  • Bachelor's degree from a four-year college or university.
  • 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.
  • 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial service environment.
  • Excellent critical thinking and problem-solving skills with strong attention to detail.
  • Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).
  • Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.
  • Demonstrated ability to collaborate effectively in a cross-functional team environment.
  • Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.
Additional Preferred Skills:
  • Familiarity with process automation tools used to improve efficiency and reduce manual effort.
  • Experience working with reporting tools and dashboards to support business insights and decision-making.
  • Understanding of investment, financial services, or a related business environment.
  • This position will be for a period of approximately 12 months with the potential for an extension.


Lead Business Systems Analyst

Tiger Analytics Inc.

**
McLean, Virginia
Basic
Posted about 19 hours ago

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Lead Business Systems Analyst. This role requires a strong blend of business analysis, systems thinking, and stakeholder management to drive technology solutions that support critical banking functions. The ideal candidate will have deep experience working in financial services, translating complex business requirements into scalable technical solutions, and leading cross-functional teams across the SDLC.

Key Responsibilities

  • Lead requirements gathering, analysis, and documentation for banking systems and applications
  • Collaborate with business stakeholders, product owners, and engineering teams to define functional and technical requirements
  • Translate business needs into system specifications, user stories, and workflows
  • Drive end-to-end project delivery, including UAT coordination and production support
  • Work on data analysis, process improvements, and system enhancements
  • Support integration efforts across multiple platforms and applications
  • Ensure compliance with banking regulations, data governance, and security standards
  • Mentor junior analysts and provide leadership on best practices

Requirements

    • 8+ years of experience as a Business Systems Analyst, preferably in banking/financial services
    • Strong understanding of banking products, processes, and regulations
    • Experience with requirements gathering, BRD/FRD documentation, and Agile methodologies
    • Solid experience in data analysis using SQL
    • Experience working with APIs, system integrations, and data flows
    • Strong stakeholder management and communication skills
    • Ability to lead projects and coordinate across multiple teams

Benefits

This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Lead Business Systems Analyst

Tiger Analytics Inc.

**
Richmond, Virginia
Basic
Posted about 19 hours ago

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Lead Business Systems Analyst. This role requires a strong blend of business analysis, systems thinking, and stakeholder management to drive technology solutions that support critical banking functions. The ideal candidate will have deep experience working in financial services, translating complex business requirements into scalable technical solutions, and leading cross-functional teams across the SDLC.

Key Responsibilities

  • Lead requirements gathering, analysis, and documentation for banking systems and applications
  • Collaborate with business stakeholders, product owners, and engineering teams to define functional and technical requirements
  • Translate business needs into system specifications, user stories, and workflows
  • Drive end-to-end project delivery, including UAT coordination and production support
  • Work on data analysis, process improvements, and system enhancements
  • Support integration efforts across multiple platforms and applications
  • Ensure compliance with banking regulations, data governance, and security standards
  • Mentor junior analysts and provide leadership on best practices

Requirements

    • 8+ years of experience as a Business Systems Analyst, preferably in banking/financial services
    • Strong understanding of banking products, processes, and regulations
    • Experience with requirements gathering, BRD/FRD documentation, and Agile methodologies
    • Solid experience in data analysis using SQL
    • Experience working with APIs, system integrations, and data flows
    • Strong stakeholder management and communication skills
    • Ability to lead projects and coordinate across multiple teams

Benefits

This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Senior Business Systems Analyst

Genesis10

**
Pennington, New Jersey
Basic
Posted about 19 hours ago

Genesis10 is currently seeking a Senior Business Systems Analyst for a contract position with a Global Financial Institution located in Pennington, NJ. This is a 12+ month contract opportunity.

This Senior Analyst role supports strategic initiatives across the Enterprise Credit domain, with a focus on delivering scalable, well-governed business and technology solutions. The position is responsible for leading business and system requirements analysis, translating stakeholder needs into actionable specifications, and supporting solution design across complex initiatives. The Senior Analyst will partner closely with business, technology, and delivery teams to understand objectives, assess impacts, and manage scope and requirements decisions.

Responsibilities:

  • Analyze and define requirements for initiatives and BAU work, including business goals, technical requirements, platform dependencies, and capability gaps
  • Mentor junior analysts and manage traceability and change throughout the project lifecycle
  • Collaborate with Enterprise Credit business and technology teams to elicit, define, and validate requirements that meet business needs
  • Serve as a subject matter expert within the business and technical domain
  • Lead and support build/buy evaluations and cost-benefit analysis
  • Proactively manage, communicate, and escalate risks to support successful project implementation
  • Promote a collaborative, engaging, and inclusive team culture while helping attract and retain strong technical analyst talent
  • Advocate for and advance Agile and HyperAgile solution delivery practices

Requirements:

  • Demonstrated experience evaluating use cases, gathering requirements, and translating business needs into clear technical specifications
  • Domain knowledge in Commercial Credit Pricing, Spreading, Underwriting, or other Enterprise Credit areas
  • Ability to influence stakeholder strategy, understand business needs, align diverse groups toward common goals, and clearly articulate problems and proposed solutions
  • Expertise in business modeling, business process engineering, process design, and documentation using standard and emerging tools
  • Clear, concise communication with both technical and non-technical audiences
  • Expert user of AI-assisted development tools, including GitHub Copilot and other approved tools
  • Experience applying AI/ML capabilities to the business analysis process and using AI responsibly to improve productivity, quality, and decision-making
  • Significant experience working in Agile / SAFe environments, delivering across multiple Program Increments, owning outcomes, navigating ambiguity, and making sound decisions quickly
  • Bachelor's degree in Computer Science, Information Technology Management, or Finance

Desired skills:

  • Business Analysis certification
  • Product Mindset: Ability to identify platform capability needs, contribute to feature definition, and approach the platform as a product
  • Knowledge of HyperAgile is highly desirable

Pay range: $46.34 - $54.34 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Technical Business Systems Analyst

CapTech Consulting

**
Philadelphia, Pennsylvania
Basic
Posted about 19 hours ago
Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical stakeholders to define complex solutions, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large-scale integration, modernization, and enterprise transformation efforts spanning multiple systems, technologies, and lines of business. 

This Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. Successful candidates are comfortable translating business objectives into technical requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data challenges. You will play a hands-on role throughout the full delivery lifecycle, helping teams move from unclear problems to well-designed, scalable, and maintainable solutions. 

  • Quickly become familiar with client business challenges, processes, and technology landscapes in order to act as a trusted advisor and subject-matter partner to stakeholders. 
  • Act as a key contributor on cross-functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation. 
  • Support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent. 
  • Translate business objectives into detailed functional and technical requirements that guide architecture, development, testing, and deployment activities. 
  • Partner with architects, engineers, and product teams to support solution design, including data modeling, API and integration requirements, interface definitions, and system workflows. 
  • Analyze data to understand current-state structures, data quality, and business impact, and help define how data supports future-state solutions. 
  • Support complex system integrations by documenting data mappings, business rules, system interactions, and upstream/downstream dependencies. 
  • Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable. 
  • Evaluate current-state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options and recommendations. 
  • Write and refine epics, user stories, acceptance criteria, and backlog items as part of an Agile delivery team. 
  • Coordinate and support integration testing, system testing, and user acceptance testing (UAT) activities, including requirements traceability and validation. 
  • Identify risks, dependencies, assumptions, and impacts across business processes, systems, and integrations. 
  • Communicate clearly and effectively with technical teams, business stakeholders, and executive leadership, adapting your message to your audience. 
  • This role should expect a hybrid client-site schedule, with regular onsite visits each week based on engagement requirements. 

Technical Business Systems Analyst

CapTech Consulting

**
Reston, Virginia
Basic
Posted about 19 hours ago
Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical stakeholders to define complex solutions, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large-scale integration, modernization, and enterprise transformation efforts spanning multiple systems, technologies, and lines of business. 

This Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. Successful candidates are comfortable translating business objectives into technical requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data challenges. You will play a hands-on role throughout the full delivery lifecycle, helping teams move from unclear problems to well-designed, scalable, and maintainable solutions. 

  • Quickly become familiar with client business challenges, processes, and technology landscapes in order to act as a trusted advisor and subject-matter partner to stakeholders. 
  • Act as a key contributor on cross-functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation. 
  • Support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent. 
  • Translate business objectives into detailed functional and technical requirements that guide architecture, development, testing, and deployment activities. 
  • Partner with architects, engineers, and product teams to support solution design, including data modeling, API and integration requirements, interface definitions, and system workflows. 
  • Analyze data to understand current-state structures, data quality, and business impact, and help define how data supports future-state solutions. 
  • Support complex system integrations by documenting data mappings, business rules, system interactions, and upstream/downstream dependencies. 
  • Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable. 
  • Evaluate current-state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options and recommendations. 
  • Write and refine epics, user stories, acceptance criteria, and backlog items as part of an Agile delivery team. 
  • Coordinate and support integration testing, system testing, and user acceptance testing (UAT) activities, including requirements traceability and validation. 
  • Identify risks, dependencies, assumptions, and impacts across business processes, systems, and integrations. 
  • Communicate clearly and effectively with technical teams, business stakeholders, and executive leadership, adapting your message to your audience. 
  • This role should expect a hybrid client-site schedule, with regular onsite visits each week based on engagement requirements. 

Technical Business Systems Analyst

Aditi Consulting

**
Chicago, Illinois
Basic
Posted 2 days ago
Payrate: $68.00 - $70.00/hr.
 
Position’s Contributions to Work Group:
  • The Business Analyst for the eCommerce Search team serves as the bridge between business stakeholders, product management and search engineering, teams.
  • This role is responsible for gathering requirements and translate business needs into detailed user stories, acceptance criteria, process flows, and functional specifications.
 
Typical task breakdown:
  • Maintain and prioritize product backlog items.
  • Support sprint planning, backlog refinement, UAT, and release activities.
  • Validate delivered functionality against business requirements and acceptance criteria.
  • Ensure traceability from requirements through implementation and testing.
  • Collaborate with business stakeholders across Digital, Marketing, Product Management, Customer Support, and eCommerce teams.
  • Communicate progress, risks, dependencies, and business impacts.
 
Education & Experience Required:
  • Bachelor’s degree with minimum 10+ years’ experience in this capacity.
 
Required Technical Skills:
  • 10+ years of Business Analyst experience.
  • Experience gathering and documenting business requirements.
  • Experience working in Agile/Scrum environments. 
 
Soft Skills:
  • Excellent communication skills.
  • Strong analytical and problem-solving skills.
 
Pay Transparency: The typical base pay for this role across the U.S. is: $68.00 - $70.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting (url removed). 

For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
 
#AditiConsulting                              
#(phone number removed)

Technical Business Systems Analyst

Georgia IT Inc.

**
Warren Grove, New Jersey
Basic
Posted about 19 hours ago
Technical Business Systems Analyst (P&C Insurance / Data Warehouse)
Location: Warren, NJ Hybrid, 3 days onsite
Duration: 6 Months
Rate: DOE


Must-Have Skills:
  • P&C Insurance experience mandatory; reinsurance preferred.
  • Strong Data Warehousing and ETL experience.
  • Advanced SQL complex queries and multi-table joins.
  • Source-to-Target Mapping.
  • BRD, FRD, and functional documentation.
  • Data analysis, profiling, and validation.
  • Jira and experience supporting testing and production releases.
Role Summary: Technical BA responsible for requirements gathering, SQL-based data analysis, ETL mapping documentation, collaboration with data modelers, and testing/release support.
Preference: Local candidates available for 3 days onsite in Warren, NJ.

Business Systems Analyst - Document Generation Systems

Contech Systems

**
Newark, New Jersey
Basic
Posted about 19 hours ago
Business Systems Analyst (BSA) – Document Generation Systems

Location: Newark, NJ – Hybrid
Onsite Requirement: 2 consecutive days per month
Local candidates strongly preferred

NOTE: Third-party candidates will not be considered. Candidates must be able to work directly with our organization without third-party sponsorship or representation.

Position Summary

We are seeking an experienced Business Systems Analyst (BSA) to support enterprise Document Generation System (DGS) initiatives within a healthcare payer environment. This role will serve as a key liaison between business stakeholders, healthcare operations, and technical teams, translating business needs into functional and technical requirements for document generation and customer communication solutions.

The ideal candidate will bring hands-on experience with Document Generation Systems or Customer Communications Management (CCM) platforms, such as Smart Communications, along with a strong understanding of healthcare payer operations. The Business Systems Analyst will support the full document lifecycle, including generation, integration, storage, retention, retrieval, and delivery.

Primary Responsibilities

  • Serve as the primary liaison between business stakeholders, healthcare operations teams, developers, architects, QA teams, and other technical resources supporting Document Generation System initiatives.

  • Elicit, analyze, document, and validate business, functional, and technical requirements for document generation and customer communication solutions.

  • Translate business needs into functional specifications, technical requirements, user stories, process flows, use cases, and acceptance criteria.

  • Partner with stakeholders to understand healthcare payer business processes, operational requirements, and regulatory considerations.

  • Perform complex data mapping, data analysis, and data retrieval assessments to support document generation and integration requirements.

  • Conduct gap analyses, impact assessments, feasibility studies, and solution evaluations to determine appropriate business and technical approaches.

  • Support document template requirements and configuration for the generation of fully rendered PDF documents.

  • Partner with technical teams to define requirements for APIs, microservices, data integrations, and upstream/downstream systems supporting document generation.

  • Support the end-to-end document lifecycle, including document generation, storage, retention, retrieval, distribution, and delivery.

  • Facilitate requirements workshops, stakeholder meetings, design sessions, and document review discussions.

  • Develop and maintain business process documentation, workflow models, use cases, data mappings, and system documentation.

  • Support System Integration Testing (SIT) and User Acceptance Testing (UAT), including test case review, defect triage, requirements validation, and issue resolution.

  • Ensure solutions align with business requirements, healthcare regulations, governance standards, security requirements, document retention policies, and audit requirements.

  • Assist with production support, root cause analysis, troubleshooting, and continuous improvement initiatives.

  • Work within Agile/Scrum and Waterfall delivery environments using tools such as Jira and Confluence.

  • Develop user documentation and training materials and provide knowledge transfer to business users and support teams.

Required Qualifications
  • Strong experience as a Business Systems Analyst supporting Document Generation Systems (DGS), Customer Communications Management (CCM), or similar document generation solutions.

  • Experience with Smart Communications or comparable document generation/CCM platforms.

  • Experience with document template configuration and requirements supporting the generation of fully rendered PDF documents.

  • Strong understanding of healthcare payer operations and workflows, including areas such as membership, enrollment, claims, benefits, and related health plan functions.

  • Demonstrated experience performing complex data mapping, data analysis, and integration requirements gathering.

  • Experience translating business requirements into BRDs, functional specifications, technical requirements, user stories, process flows, use cases, and acceptance criteria.

  • Working knowledge of REST APIs, microservices architectures, and enterprise system integrations.

  • Basic knowledge of Splunk for monitoring, troubleshooting, and log analysis.

  • Experience supporting SIT, UAT, defect resolution, and requirements validation.

  • Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.

  • Ability to quickly learn new technologies and business processes while effectively managing changing priorities.

Preferred Qualifications
  • Experience working directly within a healthcare payer or health insurance organization.

  • Familiarity with healthcare regulatory, governance, security, and compliance requirements.

  • Experience supporting enterprise-scale document generation, document management, content management, or digital correspondence platforms.

  • Knowledge of healthcare data standards and system integration patterns.

  • Experience supporting document retention, access control, security, and audit requirements.

Senior Business Systems Analyst

Integrated Resources, Inc

**
Richmond, Virginia
Basic
Posted about 19 hours ago
Job Title: Senior Business Technology Analyst
Pay rate - $77.55 per hour on W2

Top Required Skills
  • Demonstrated experience leading complex technology initiatives from requirements through implementation.
  • Strong requirements elicitation, process analysis, and stakeholder management skills.
  • Experience coordinating testing activities and supporting software delivery lifecycles.
  • Excellent facilitation, communication, and problem-solving skills.
  • Experience working with cross-functional teams and external vendors.
  • What soft skill requirements do you have (team fit and personality requirements)?
  • Strong communication skills both verbal and written
  • Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
Nice to Have Skills:
  • Experience supporting operationally critical or regulated environments.
  • Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
  • Experience with Quality Center for requirements/test management
  • Experience with Qtest
  • Experience with vendor-managed solutions and enterprise technology projects.
  • Experience mentoring analysts or leading delivery teams.
High Level Project Overview:
  • The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives.
  • This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs.
  • The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts.
  • The role is accountable for day-to-day project execution and successful solution delivery.
Key Responsibilities
  • Lead business analysis activities for complex projects, enhancements, and operational initiatives.
  • Elicit, document, analyze, and validate business and system requirements.
  • Develop user stories, acceptance criteria, process flows, and related project artifacts.
  • Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing.
  • Facilitate meetings, workshops, and stakeholder discussions to support project objectives.
  • Manage relationships with business partners, technology teams, and third-party vendors.
  • Identify, assess, and communicate project risks, issues, dependencies, and recommendations.
  • Support implementation planning, production deployments, and post-production stabilization activities.
  • Mentor and provide guidance to junior analysts and team members.
  • Ensure solutions comply with applicable business, operational, security, and regulatory requirements.
Preferred Years of Experience:
  • 7+ years of business analysis or systems analysis experience
Education:
  • Bachelor's degree in Business, Information Technology, or Computer Science
Are there any specific companies/industries you’d like to see in the candidate’s experience?
  • Preferred experience in a regulated industry
Preferred Interview Process Overview (High level):
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